We are repeat customers and love this place. My 10 year old daughter did a review for her YouTube channel :) Taysia's Two Cents #2: Burgerfi Review: http://youtu.be/lCSIaMjAj8A read more

My whole family loves this place! The only burger joint where I get a choice of veggie burgers and my kids can get burgers and grilled cheese. read more

Glad to be able to eat at BurgerFi in Raleigh. The manager, Paolo, really made this a good experience. Great food and great service! Loved the outdoor patio! read more

Best burgerfi location in the triangle area. I came in during the lunch rush and all the staff was super nice and so helpful! They were working really hard to make sure I was pleased! I I am a vegetarian and have allergies. The manager explained me the whole menu and customized me a burger and onion rings which fit my health needs. The place was really clean and I enjoyed the openness structure. To top it off , the manager recommended me a shake which was amazing. Will deff be returning. read more

Good burgers! Like that I can have a meal of burgers and fries and onion rings but still feel like things weren't too greasy. Shakes are good and nice atmosphere! read more

I am IN LOVE with their veggie burger. They do SUCH a good job with the mixture and that special BurgerFi sauce just makes it. When I'm in the mood for a good veggie burger it's the closest place to my work and I always order their fries too. Again, delicious. Add a beer and you're good to go! read more

I've been to this location a total of three times now. Great atmosphere and friendly employees. My favorite sandwich of all is the veggiefi burger. Highly recommended. I would like to thank Paolo if I spelled that correctly for his excellent customer service. read more

Super hip and friendly environment! Alexis at the cashier station was super helpful in deciding on which of the numerous burgers to get and recommended burgers not mentioned on the menu. The family sized urban style fries were soooooo good. We left full and satisfied, great customer service! read more

It's a little dangerous to live so close to one of the best burger joints in the city. At the end of the day when I already don't feel like cooking, those double patty burgers call my name...and I listen...because beef. They also have some amazing milkshakes (with sprinkles, for funsies) and the best fries I've had at a burger joint. There's several different ways you can have your fries but my personal favorite is Urban Style - parmesan cheese, herbs and garlic aioli. YES. Also, this isn't really my thing but even I can respect their massive onion rings. If that's the way you choose to live your life, I recommend giving those a try. They look majestic. read more

So disappointed! This place has so much potential. I came here with really high hopes, but was sadly let down. My burger was overcooked, and my fries were not fresh. How hard is that? For a fast casual vibe, I'd rather go to MoJoe's. read more

My burger was perfect. Juicy, delicious and just a little messy! I appreciate the build your own options. Everything is a la carte, but that didn't bother me. They even have a real Chicago Style dog-which made me smile as a Chicago native! Four local craft beers, Miller lite and Sam Adams Oktoberfest on tap made this fast-casual restaurant stand out to me! Staff was very friendly, especially Peter and another young woman cashier who I didn't catch the name of! read more

It's a bit over priced for what you get. The food was really good and the outdoor seating was very nice. Tip: Don't go during rush hour or you will be waiting and waiting in line and for your food. read more

Outstanding customer service!!! Delicious food but what makes it a five star rating is their service. Professional, very patient, genuinely friendly and helpful! read more

I stopped in the before my grocery shopping at Trader Joe's ... so it's great location to do multiple things from one parking spot. I ordered the BAD (Breakfast All Day) and had it "Go Green" style (no bun), but I was underwhelmed by the burger itself. The seasonings were great, but the hashround didn't add anything too it but calories... maybe it could be thinner and crunchier to give it some texture. read more

Dry burgers, tasteless fries, but the onion rings are awesome. Staff is friendly and the atmosphere is clean and typical of a burger joint

Update - I've been back 10 times since my first review. This is my go-to burger joint. And if you are a fan of onion rings, this place is a must-try for you! read more

My hubby and I went here for lunch midweek and brought our two little ones. From the moment we walked in, the service was fantastic. A friendly girl greeted us and explained the menu. A manager was practically tripping over himself to provide us with high chairs. I'm assuming that this is "honeymoon period" service...if they stay this kid friendly, every mom in the Triangle is going to be frequenting this joint. The cashiers were also super friendly. I am a picky eater, so I like being able to build my own burger. I got a simple burger with Swiss, ketchup and lettuce. My husband got some monstrosity with a fried egg on it. We both felt our burgers were very good. Very fresh tasting. Not greasy. The only issue is that the price is a smidge high for this to be a regular place of mine to get a burger fix. read more

Food was decent but with so many gourmet burger joints to choose from Burger Fi just misses out on a memorable customer experience. From it's fast food style of order & pick up to self clean up what's the point? Staff robotically takes your order without personality...Burger Fi tries to make itself out to be a hip urban burger restaurant but it's a McDonald's in sheep's clothing. read more

Mushy veggie burger that cost $10 (I didn't even get fries) and awful customer service. Won't be going back.

Awesome burger and fries! My fave is with an over med egg on top! Love Burger Fi for their hormone and antibiotic free food!

In my opinion BurgerFi has the best, juicy, drippy burger. I always get the BurgerFi cheeseburger with extra Burgerfi sauce... it's so delish I don't want anything else. Perfect toppings, no modifications necessary. I love how flavorful the burger is, the bun, the toppings. When my hubby goes with me, we share a side of fries, or sometimes the onion ring/fry combo. Plenty to share! I also like to sit out on their "patio", which is enclosed during cooler weather. kind of a calmer vibe out there. Maybe one day I'll be brave and try another menu option, but really, why mess with perfection?! read more

Loved my food and the people were just as amazing!! First time to this place and Aliya helped me pick out the best food for my taste buds! Go see her and the rest of the crew at the Holly Park location on Wake Forest and you won't be disappointed. Restaurant was clean, food was fresh and didn't take long either! read more

Does this place have a manager? Or just young kids running it? Customer service is by far the worst I've experienced in Raleigh. This was our second time eating here, first time was bad, second time was not any better! Order was wrong both times! Food was cold both times!! The cashier was on the phone taking an order while a long line formed in front of her. She never made eye contact with us and after 5-6 minutes got off the phone and said "what are you ordering?" I understand having to take phone orders, but at least be pleasant. And the fact that no one else came to the front to help was weird, since I kept seeing some guy walking around doing nothing but talking to the cooks. Burn me once, shame on you, burn me twice shame on me! I won't be back! I'll stick with Five Guys and the awesome customer service I ALWAYS receive there! read more

I enjoyed the food there. It's a little too pricey for me to go back. I've had better burgers for half the ori

It is below horrible. the male african american young. Just yelled and screamed at us. While trying to order. And we had our backs to the counter. He would yell and scream at us We decided not eat there. He was just horrible. We ordered and paid. Then we got a refund. We were the only customers. the manager in charge pretended he not see the rude behavior. read more

Wow, came here on the weekend at 1:30pm and the pack was still packed! I love their quinoa burger. I did add a few extra toppings. Once I got my burger, my extra toppings were not on there. A little disappointed but I was too lazy to go ask. Haha! I never liked their fries but thought I would give it another try. Glad I did but they were fried to prefection! Yummmyyy !!!! read more

Burgers are too small for the price but they are tasty. Fries are good but too big. They should downsize the regular fries and make the burgers bigger. I had a supreme burger + A1 sauce + lettuce & tomato. I was shocked how small it was. I couldn't finish my fries but they were good. I ordered a Boylan black cherry soda. I also thought this place was too slow for a burger joint. I swear I waited about 10 minutes around 12:30pm when it didn't look that busy, despite being lunch time. This is still better than most burger places in the Triangle area. read more

The cashier here was so friendly! We were getting the burger, fri and beer special and since one of us doesn't drink she was really accommodating in subbing drink options and letting me try a new drink. Our burgers (veggie for me and bacon I think for my friend) were great. The fries were perfect and even tasted great the next day heated up in the oven. I tried the root beer but wasn't a fan (luckily I had an ipa too) read more

Wonderful! Best food I've had in a long time! Best BAD I've had! Loved it! And the onion rings with the chili, awesome!

This place is great for a fast, quality lunch. Hip crowd, and fast service. For a business lunch, It's probably best to keep it to your work colleagues and friends. In the summer, they open up the "garage doors" and have AC inside. The menu is high quality burgers and hot dogs. To put it blunt, If you don't like burgers or dogs, there aren't many other options. They also have a variety of different fries (like parmesan fries) and two of those cool Coke machines that let you select about 100 different coca-cola options. So, in a nutshell, you can basically think of this place as a hipster version of Five Guys (they would probably not like me saying that)... but any place that "brands" their buns fits that bill (to me). I highly recommend it for a great business lunch with work colleagues. Wifi is nearby, but I couldn't find a connection for burgerfi read more

Have been here three different times and have tried something new each time. The burgers are really good (especially the breakfast burger.) They do have a good selection of beers on tap and in a bottle. They give you a lot of fires. Typically my husband and I will split a small order amongst ourselves. read more

I found myself enraged when after waiting for an hour for my 10 dollar buger standing at the counter like Michael Douglas in Falling Down asking if the pathetic scrawny excuse of a burger looked anything like the picture. The burger was maybe a quarter inch thick and half the size of the bun. Unbelievable I told the manager he fooled me once and I won't be back. The service was terrible. They told me they would bring the vanilla float I ordered to the table and failed to do so. I had to ask for it twice. Lazy indifferent service and terrible burger. read more

Ahh, make it stop! My obsession for the VegeFi Burger may have gotten out of control. Honestly, this is the most delicious veggie burger ever. It's made with crisp quinoa and served with white cheddar cheese, lettuce, tomato, and BurgerFi sauce on a multigrain bun. Don't get me wrong, the actual beef burgers are good here, too, but I think this one takes the cake. I like the fries and the options to add to them, especially salt and vinegar and cajun spices. They're even better when you order them well done (shh, secret menu!). I'm also a fan of being able to order beer and wine at a quasi-fast food burger joint. All of the beer is craft-brewed in North Carolina, so that's a thumbs up, too. This chain rocks! read more

Really liked this place great burgers and their GF options were pretty good. Especially liked the fries.

I had a veggie burger with lettuce bun and it was pretty good. I also had parmesan and herb fries. I'd probably skip these next time, as they were just OK. The fries weren't crispy. But my favorite thing was the red velvet concrete. It has large pieces of real red velvet cake in it and thick yummy custard. I will definitely be back for custard! read more

Burger was good but for one burger fries and drink it was $16. ;( soda is $2.54 fAdd ice u have a few sips for to go cup ;(

Outstanding veggie burger, amazing concretes, love the free style soda machines and great for all types of groups. I was pleasantly surprised by how great BurgerFi is and I always want to go back for a big ole double. read more

Went there with work colleagues for lunch last week. First of all, this is a step up from fast food and even fast casual (such as Five Guys) Yeah it's more pricey than Burger King, so if you are looking for fast food type value, keep going down Wake Forest Road to the Mickey D's. This place has really good food, high quality ingredients and fairly efficient service at lunch (it was packed the day we went, but we didn't wait an excessive length of time. You order at the counter, and they give you a little buzzer thingie that goes off when your order is ready. One of the better burgers I've had in town...meat was as good as the burger at the Player's Retreat, and the whole grain bun was better. read more

A friend recommended this joint because of their veggie burger. It was my first time having a veggie burger and I'm glad I had it here. It was absolutely delicious and I'm now hooked. Every time we're in town, we have to get one. It doesn't even taste much different from a regular burger. My only complaint is that it is small. The prices here are a little more than regular burger joints but that's understandable because is not the frozen patty stuff. Good stuff! read more

Good quality hamburger Excellent customer services Easy system for check in with a beeper light to know when the order is ready A little high price but excellent flavor read more