BurgerFi has a tasty burger, I will give them that. Then again so does Wendy's. I ordered their classic cheese burger ($5.97) and "small" fries ($2.77) along with a fountain drink ($1.97). Total for lunch was around $12. I mean the burger was indeed filling, the fries situation reminded me of Five Guys where they give you way too many fries for one person, and charge you plenty for them. If you are with another person I recommend you just get one order of fries and split between the two (portion control). Why can't they just have a normal sized portion for around $1.50? I like their layout and super modern soda machine, and the service was friendly, but it took a pretty long while for my burger and fries to be ready. Although my food and portions were good (maybe too good with the portions), I think there are better value options for lunch (and dinner), so BurgerFi will only be seeing me on rare occasions. P.S... I noticed there is a diet center located right next door to this location. ..Coincidence? read more

Ever since I moved to Raleigh in June each weekend when we go to Trader Joe's to stock up for the week I would look over to see if BurgerFi was open yet. When it did open in the fall I never had enough time to go, but finally last weekend, we decided to go for lunch. I am so glad that we did! We were lucky enough to be able to sit outside in the middle of January on the side porch of the restaurant. The restaurant was very busy on a Saturday at lunchtime and it has counter service only, but the line moved quickly. The staff member who took our order was very friendly and offered menu suggestions. We ordered a BurgerFi Burger, a B.A.D. (Breakfast All Day) Burger, and a large side of Parmesan Cheese & Herb Fresh Cut Fries. Everything was delicious! The large fries were HUGE and we hardly made a dent in them. There are 2 Coca-Cola Freestyle Machines in the restaurant, which I love because you can have as many different drinks as you want for one price! I can't wait to go back and try the hot dogs and frozen custards. read more

In terms of burger places, it's quite alright. I like the format of ordering at the counter (something I'm just fond of for burger joints) and getting the food brought to you on a tray. So I was fond of the burger. If someone suggested it and wanted to go there, I would go back, but it's not really a place that impressed me to the point where I'd HAVE to go back, if that made sense. Things I liked: the bun, the runniness of the egg on the burger I got, the sausage they used for the maple chicken dog. Things I didn't like: the fries (it was too overloaded with cheese and herbs, it was limp, and it was served too cool for my liking), the patty (underseasoned patty), the hot dog bun (a bit dry when I had it). I loved the decor (felt very much like Chipotle), and the soda machine. It's something to try if you've always been curious about it. read more

Five Guys Prices and Food with McDonald's Service This was our first visit to a BURGERFI. After pondering over the menu for a few minutes, I didn't see anything about kids meals. Considering the menu seemed to be pushing the double burgers, I was guessing the single must be small. What better way to find out than to ask, right? So, I asked the cashier. I told her we had never been there and I was wondering about burger sizes so I would know what I should order for the kids vs. myself. She proceeded to go into explaining the entire menu (memorized script?) without ever answering my question. It took a couple follow up questions to find out they use a 1/4 lb patty. Great start. We placed our order and then the cashier read it back. She read it so fast, and asked if it was correct, all I could respond with was "sure, sounds close enough". Well, maybe I should have asked for a repeat. She missed an ingredient on two burgers. It wasn't too bad because I had to take one back because the tomatoes were also missing that were on the receipt. My wife and I ordered our burgers "Green Style". This is the absolute worst execution of a lettuce wrap I've ever seen. Mine had five large, thick leaves of lettuce, three on the bottom and two on the top. When I tried to eat it, my BBQ sauce and grilled onions all ran out. The tomato and meat just slid all around in the lettuce. My wife gave up and used a knife and fork. Overall, the service was anti-friendly. There were no greetings, smiles, or thank yous or anything like that. By just looking around at the staff, I got the impression they were just there for a job. We paid $46 for four single burgers, a hot dog, one order of fries (small?), and five fountain drinks. That is almost exactly what you would pay at Five Guys. But at Five Guys, I've never had an order wrong and have always had good or great service. If I'm paying $46 for my family to eat burgers, I should get better service than the same place that sells me Happy Meals. Final word: We won't be going back, at least not to this location. read more

Absolutely awful and here's why.... -The fries were droopy, greasy and oversalted. -The burgers were bland and greasy. -Their "special sauce" was gross. -The veggie burger felt like mush. -The hotdogs were almost as flavorless as the burger. -Something was wrong with the carbonation their soda machines. -The "sweet" tea had too little sugar. -Most of the tables were dirty. -We spent $50 on 4 burgers, 1 side of onion rings, 3 sides of fries, and 4 drinks. -I'm not going to complain about the cashier's impatient attitude because I know how the fast food busy and demanding can be but I do want to warn you. GO TO FIVE GUYS. YOU'LL GET A BETTER BURGER, HOTDOG AND FRIES FOR CHEAPER. ~angry black lady who wants her time and money back read more

The food is good but the service is "all over the place". Incorrect charges, promises for refunding and then I cannot get in touch with them. During the COVID-19 event there was a very heartfelt personal letter put in each bag thanking customers for continuing to support them. But then I get overcharged and now I cannot get anyone to refund my money. This sure STINKS....:-( read more

3 of 3 stars. (see explanation of ratings below) A good place to go when you're in the mood for food that is not-so-good for you. When my tray was presented to me, my burger was dwarfed by my fries. Suggestion: order a small (regular) fries and at least a double-patty burger. They also sell custard shakes, floats, and concretes. There are veggie burgers and chicken dogs for the non-beef lovers. Beer and wine. Onion rings look to be about two inches thick! Cupcakes priced at $4.47 ( !! ). My fries and my burger both needed some salt. Expect a 10-15 minute wait for your order. About $10-15 per person for a burger, fries and drink. About my ratings: Only fine dining establishments can garner five stars. Until yelp realizes that a fast food joint cannot possibly be ranked equally with a $100 per person place, I need to draw the line somewhere. If we were only talking about the quality and presentation of the food, it would be a different story. But, as we know, yelp's rankings take into account the entire dining experience. Therefore, I divide restaurants into three categories (and I wish yelp would do the same): 1) fast food (no table service) 2) casual dining (table service) 3) fine dining (linen napkins, no plastic cups, no TV's in dining room, typically more expensive than casual dining) Fine dining can earn a max of five stars. Casual dining can earn a max of four stars. Fast food can earn a max of three stars. read more

Dirty dining area, screaming children, deep fried cheesy veggie SLIDER for $7, no allergen information available on the website, sub par veggies, endless regret. If you love tiny overpriced burgers this place is for you! So it all starts when I am headed out to grocery shop. Had planned to atop at Aladdins (AMAZING PLACE BTW) for a quick rolled pita before shopping. Went to the Aladdins on Falls of Neuse Road and apparently they've closed that location! Very disappointing but there is one in Brier Creek, unfortunately that's nowhere near where I needed to be. I head down to Trader Joes and see they have Burgerfi right there. I am a vegan so usually I wouldn't even think about it but nothing else appealed to me, I figured they probably had a veggie burger so I tried to pull up the menu on my phone. It said mobile friendly but the menu was not accessible on the site. I looked at yelp reviews and one said they had a veggie burger so I figured I'd take a chance, being that most veggie burgers at restaurants contain some egg or dairy products I typically don't choose them but I was just so hungry! I go in, the place is a madhouse, very windy outside so as soon as you open the door there are napkins flying everywhere, screaming children, and messy uncleaned tables. I never saw any staff clean tables or even venture into the dining area at all the entire 20-30 minutes I was there. I go to order, I ordered the vegefi without cheese, mayo or sauce. They were out of wheat buns so I had the potato bun. How does a burger place run out of buns? Seriously? Anyway the guy who took my order was nice enough, the burger was almost $7 and doesn't come with fries. I was expecting a $7 house made quinoa and fresh cut veggie burger as the menu described so I thought it might be worth it. I also got a regular order of fries (almost $5) to split with the person I was with. I also ordered a water. When the food was ready they buzzed us and we picked up. I literally laughed when I saw the food. A huge thing of fries (which were decent and not too salty) but they "burgers" literally looked like a slider. They were TINY and I mean TINY, a child might not be satisfied with that! The burger patty itself appeared to be DEEP FRIED! It was horrific! The toppings were abysmal and falling off the burger before I even opened it. I was starving and just spent $10 on a kids meal? Crazy. But then I bite into the "burger"... It was mushy and somehow cheesy? The only thing I could taste was cheese. It was honestly like they took bread, ripped it up, poured in milk and egg, added shredded cheese and shredded (tasteless) carrot, stirred it up and deep fried it. I don't know if there actually was cheese inside the patty since the website doesn't even offer allergen information (what the hell is that about?!) but my stomach is telling me there was dairy of some kind in there. I am actually lactose intolerant aside from being vegan (tough life I know). It didn't taste "bad" per se, but all restaurants that offer a veggie burger should at least make cheese optional, not inside their patty. Really they shouldn't even have this as an option at all. I would have been happier with a large veggie salad and fries. I felt the description was highly misleading, it sounded fresh and healthy but it was basically a crabless crabcake that had been deep fried. Normally I wouldn't have been so deeply offended by a disappointing veggie burger at a burger place because I understand it's not really aimed at vegans in general but because of the price, atmosphere and misleading menu I felt I had to review this and maybe save some people a ton of cash. You can do better at Burger King I promise you! Even the beef or whatever burgers looked tiny and I didn't see a single smile in the whole place. Also, at the end of my light snack, I decided to stick it to the man and get a vanilla coke since they had the freestyle machines. I would need the energy since the food was kid sized ya know. So I take my water cup to the machine and it was out of all the flavorings! Why even have a freestyle machine if you don't have the flavors to freestyle with? Sorry not sorry, sincerely fuck this place. read more

BurgerFi - Deep fried, tiny, mushy, veggie burger. The same size as a ketchup cup! $7 - Burgers Near Me - Raleigh, North Carolina

Better than the usual burger, BurgerFi features good quality beef, house made sauces and some tasty combinations, like the Breakfast All Day Burger. The fries are worth a mention, hot and fresh from the fryer with seasonings ranging from Cajun to salt and vinegar, and the dry aged beef is a must try. I also take far more glee than I probably should as a grown-up in the build-your-own soda fountain with about a zillion possible flavor combinations. Raspberry lime vanilla cherry diet Coke? Why yes, I think I will try that. Too much fun. A useful option is to 'green' your burger, wrapping it in lettuce instead of a bun. The hash browns cake on the Breakfast All Day Burger definitely goes better with a little crisp green than it does on top of bread, whether or not you're down with all the carbs. It can get messy though, so be forewarned, and at least four-napkined. read more

Calling all my vegetarians and vegans! If u need a spot w amazing options then head over to burgerfi. I was so amazed to see I didn't have to eat just French fries, but I did get some and they were spectacular! They even have 4 different toppings for fries if u feel to fancy for just salt that day! Absolutely stunned, I tried the urban style and wow! Compliments to the chef! read more

Burgerfi exceeded all my expectation, and WOW. the food is worth every penny, and the staff truly made the experience better. the burgerfi branding on the bun is adorable and truly unique. read more

I thoroughly enjoyed my meal here! I ordered the B.A.D. (Breakfast All Day) burger, which was fantastic. Bacon, cheese, hash browns, and a friend egg on top of a thick burger! Also, loved the extra touch of their logo branded into the top of the bun. My friends and I also shared a basket of salt and vinegar fries! WHY HAD I NEVER HAD THAT BEFORE?!?!? You always have salt and vinegar chips, but the application to French fries had never occurred to me! Very Good! Wish we had one in Wilmington, although we do have some pretty amazing burger places in Wilmington already (P.T.'s , Five Guys, Two Guys, Cookout (sorry, I love a good Cookout burger)) read more

I've been meaning to head here for as long as it's been there, but finally ventured over, and was quite pleased. We got there at about 11:00am just as the lunch rush was coming in and boy did they come in herds. We made it to the head of the line quickly, but even those in the twenty-deep line made their way to the front quickly as well. There are standards burgers and dogs, and then there are fancy ones. We opted for the fancy burgers which, considering this is casual dining, totals nearly $10.00 a piece. Still, we figured we'd get the nice and more representative menu items. Also got a Chicago-style dog. I was considering a beer, but they're selling Red Oak for over $6.00 - an absurd price for an average Amber. The food came out in about ten minutes. It was cooked well, wrapped for easy eating, and certainly worth the money. The fries were a bit soggy, but I wouldn't hold it against them as fries are so often hit or miss. In the end, this place is trendy now but considering the diverse clientele and age-groups represented in-house, I'd say this place is here to stay. One tip: Get real on beer prices. read more

Update!! Wow what major disappointment. Hubby ordered a large chili, cheese fries to go. He got fries with 1 condiment size container,( yknow the kind you pump ketchup in, those little plastic holder) of chili. Ok...who in hell puts chili in a condiment cup?? Oh burgerfi. AND A LARGE you get 1. My husband told them "you're kidding right?" And the person ask what's wrong and he told them he got,the large and he gave him another condiment chili. Probably for the best because it tasted like it was canned chili not freshly made. I got the NY Dog. I stopped eating it when I bit on a gritty like stone. From 4 stars to1 in such a short time. Banana shake!! Great atmosphere, huge selection of burgers, dogs, shakes, desert, wines, beers, sodas, fries and onion rings. I am not into the crispy fries but I found out I can get them "limp"..lol. Just got the onion rings and they are HUGE and really tasty. read more

The food was mostly acceptable - my mother loved her burger and my husband liked the red velvet shake, but felt the prices were high for what we got. My veggie burger was dry and the fries were overdone. (I do give them credit for having a veggie burger - two, in fact! Most burger places don't, but having a bad veggie burger is clearly not a solution for vegetarians.) Service was surly and curt. We had to move two tables together to accommodate our party, and the staff stood and watched without helping while I tugged on a table while holding my son in my other arm. Then, after we got settled, decided that we were "blocking the door" even though we were at the other end of the dining area. (Perhaps they meant that we were blocking the flow from the door to the counter?) Then they watched again as we rearranged the dining area - without offering any help. When I inquired about condiments I was grumbled at and the staff member pointed to a self-service counter. The dining room was loud and I felt the aluminum chairs were uncomfortable. Overall, a bad experience. My mother summed it up, "The burger was good so maybe we can order one for take-out. So long as I don't have to deal with those people again, I'll be happy." She, of course, is welcome to return but I won't be handing any more of my money over to BurgerFi. read more

Decent burger, but overall meal with fries and drink was $19.50....for lunch. The fries were the star of the meal. Saw what appeared to be outstanding onion rings on the next table. Could do without the paper straw read more

Exceptionally tired on the paper straw. Give me an option. Paper straws are horrible and just plan hard for people with disabilities. The food was fine but it ruins the experience of my $2.50+tax purchase. read more

I highly recommend the Oreo milkshake! I'll definitely be back!! Worth the price & drive! read more

BurgerFi - Cajun fries, the burgerfi cheeseburger, the burgerfi bacon cheeseburger, and the tenders - Burgers Near Me - Raleigh, North Carolina

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BEST BURGERS!! Mocha and vanilla milkshake are great. I get different burgers everytime and am always satisfied with not only quality but also great flavor. Angus is amazing! I also recommend the Cajun fries, they're always my go-to! I love burger fi read more

BurgerFi - Burgers Near Me - Raleigh, North Carolina

Had a great cheeseburger while my son had chicken fingers?? I recommend, staying with the burgers when at a burger joint!

When we walked in, the cashier was rubbing her temples and brow, looking like she wished she could be anywhere but there. And she screwed up our orders. She left an item off my build-your-own burger and put kid's cheeseburgers instead of the grilled cheese we ordered. BE SURE TO TAKE YOUR RECEIPT. Most likely, they messed something up. There is no AC and the tables are sticky. This isn't BF's fault, but there was a large table of college kids talking as loud as the senior center bowling team. We're here for a week and we are not coming back. read more

I ordered a regular burger with no cheese, every bite I took was just amazing! The burger although was too greasy to the point where it made some of the bun just a little moist, but just the taste of the burger made me forget about that. Since I was with my wife we did share family size French fries, which I will add was way to big for just the both of us. The fries were friend to perfection and were not salty at all. The presentation of the food was also beautiful which only made me enjoy my food even more. The restaurant is kept very clean also which I liked. read more

It's very hard to make a fry I don't like, but theirs just weren't very good. I really wanted to like them given that they were covered in Parmesan cheese, but it just wasn't working. The fries were inconsistent - one would be dry and the next would be greasy and undercooked, and they weren't very warm. This was not the worst burger I've had, but it definitely wasn't the best. It was just average and a bit overcooked. Overall, I'd say if you're close by and desperate for a burger, it's not the worst decision. But there are definitely better places. I won't be returning. read more

I saw a lot of mixed reviews for this place, but I needed to meet a friend in the area, so we tried it. I thought it was pretty good. Between the four of us, we had a build your own burger, a cheeseburger, a hot dog, a veggie burger, an order of fries, and a order of onion rings. My burger was great, though any time I can put nacho cheese on something, I'm probably not going to complain--add bacon its a huge winner. Loved that the back of the bun was intact (not cut through) so I didn't lose any of my toppings--many of which are free!!! The hot dog was for a kid, so it was plain. The dog itself looked a little funny cuz it was split all the way down the middle, but maybe they do that on purpose so the toppings can get inside??? My friend said her burger was pretty good. The veggie burger also seemed to be good, but it was his first, so idk how important that opinion can be. The large fry order is definitely a shareable option. You can get one large order for the table. The onion rings are also massive. I have never seen anything like them. They're a little difficult as a table sharing item--because of their size. They would work out to about one each (I think there were 5??) but they are really good. Not very greasy, and nice and salty!! We all left very full--and I hadn't had a chance to eat breakfast that day!! It's a little if the pricey side, but other than that--give it a try! read more

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Burger was good. No big blow you away burgers. Kind of disappointed. Onion rings sucked. Still hard and too big. Drink cups too small for having the new Coke machine. Overall, non memorable. read more

BurgerFi - Burgers Near Me - Raleigh, North Carolina

I enjoyed the Quiona burger and the fries were excellent too. BF reported that the concrete (ice cream mix up thingie stuff) tasted chemically. I would buy a burger there again. read more

Great burgers but there is a management problem at this location. 3 times I have visited this location within an hour of closing and they had already shut down the frozen custard/milk shake machine. When asked why they do this, I have gotten varied responses. The problem is that they basically reduce their advertised menu during operating hours. The General Manager said this isn't acceptable but his night managers apparently don't care. I like the burgers, but can't be bothered to continue to support a business that can't be bothered to offer its full advertised menu during advertised operating hours. A previous time I came by, the custard machine had actually been shut down about 3 hours prior to closing. The night manager said he had to fire an employee and was short on people...however, the front cashier basically said someone wanted to go home early. I live around the corner and wondered if I ordered a custard online, would it allow me to order a custard successfully after 9pm? The answer, yes it does. What happens is you show up to the store and they give you the same unacceptable answer that they shutdown the machine early. I find it really frustrating that there is such a big disconnect between corporate, the GM, and the night managers. Update 22 Jun: GM Chris called me tonight to apologize for the delay and the issues with the night shift. He's aware of the issues and making some store level management changes to get the right people working. He assured me that all items on the menu are supposed to be available until closing time and that at no time should I be told something is shut down in preparation for closing. read more

The burger I had was pretty good. The service was excellent since Alexis (from Mexico) was very nice and welcoming. I pigged out! :)

TOO EXPENSIVE. Can you imagine getting a cheeseburger and a kids tenders 18$!!!! No fries or drinks with either order. What an absolute ripoff read more

The burgers here taste okay, fries are great, the price is absolutely high for the quality of food! The prices are similar to 5 guys but tastes no where near as good as 5 guys!!! (Little burgers) read more

Overpriced and incredibly slow. The counter also smelled of stale beer. Would not go again. Edit: reply to Burgerfi: all well and good but you have to execute as well. If you want to charge premium prices, you'd best have premium results and service. Waiting 25 minutes for a burger and then being told they forgot to make it because they thought it was a phone order ( I was a walk in) and then forgetting a topping when I did receive it is not acceptable. Nor did you address the cleanliness issue of uncleaned bar taps. Thanks for the cut and pasted corporate speak, though... read more

I've been to this location a few times. It's always been decent but never great. I just had to share this photo of one of my biggest pet peeves. Why any place would serve a burger (or any sandwich) with the bread/bun that is past its freshness? This is the cheapest part of the burger- what does it cost them 10-15 cents? Why ruin the entire burger with a stale bun? Both my wife's and my burger had these crappy buns. She asked me why don't I take it back- I said I shouldn't need to- this is a flaw that was visible before they served it. This is not a hidden problem with the taste or quality of the product. You knowingly served old bread to save pennies. You don't deserve my business in the future. read more

BurgerFi - Stale bun- why ruin the entire burger over the cheapest item? They should no better than this. - Burgers Near Me - Raleigh, North Carolina

Where to start?!!! This place is awesome not my first time here but it's definitely worth every penny you spend them burgers are made fresh as you order in the fries are cooked freshoh and did I mention the red velvet concrete... Delicious and the staff is friendly!!! Don't get that everywhere you go. read more

BurgerFi - Burgers Near Me - Raleigh, North Carolina

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Very family oriented restaurant. Nice atmosphere! Loved the huge order of fresh fries and the sweet tea was amazing! My daughter says tgat the veggie burgers are amazing! My husband and I got the single burger and it was good, not the tastiest but we enjoyed our first visit. read more

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I liked this place when it first opened. Now they've stopped using quality beef, and you can't get your burger cooked properly or made the way you ordered. But you still pay the same price. You can get the same low-quality & poor customer service at the golden arches for half price. read more

BurgerFi - This is what Burger Fi calls a "Supreme Burger." - Burgers Near Me - Raleigh, North Carolina

Dope place that caters to everyone!This is where I was introduced to the Beyond Burger and havent looked back.Place is super clean and the food is amazing the only down side is the parking. read more

They really need to have a kids menu and the staff there yesterday was not so friendly. The guy at the counter was rushing us along (and there was no one in line behind us) and when I went back to order more I was helped by a woman with zero energy. The food is good but I was less impressed this time and it was mainly because we had a few kids in our party and it no kids menu it was not easy to order for them. read more

I love going here to get my hotdog fix and I love ordering a bucket of fries and I mean it a huge bucket too. The food is amazing and great deals like $1.00 hot dogs on the first day of baseball season. I can't wait to see what y'all come up with next. read more

Pretty good burgers and fries. Had a double cheeseburger and fries with salt and vinegar on them. I was bit surprised at the size of the burger. It was pretty small for the price. Don't get me wrong the taste was great, but for the price I could have gotten a bigger burger for the same quality somewhere else. The fries portion was pretty good for the price. For two burgers, two fries, and two drinks it was thirty dollars. Food quality was good and the taste of things was great, but this isn't my first choice for a burger place read more

BurgerFi - Double Cheeseburger with some salt and vinegar fries. - Burgers Near Me - Raleigh, North Carolina

I loved my burger and fries! We went there as a family and all ad burgers. I'd probably really give it 3 1/2. Our burgers and fries were really good. The tables are made out of recycled milk jugs which was super cool. The downside is there were a ton of mosquitoes in the outdoor dining area and we all got ate up. It is pretty pricey once you add in drinks, burger, and fries, about $15/each for the hubs and I and $10/kids because no specific kid menu, so have to order burger and enough fries for them and drink separate. The burger was really good. The fries were really good. If it wasn't quite as pricey and we didn't get eaten by mosquitoes I'd say a 4. I'm sure we will be back to try it though. read more