I am a steak type of guy, but after leaving Burger Fi hamburgers are my new favorite food. They are doing for burgers what Chikfil'a did for chicken. Burger Fi lives up to its name. Awesome burgers. Made fresh with natural ingredients. You can taste the difference. My wife and I ate at Burger Fi twice during our three day stay. The regular fries are fine, but the parmesan topping makes it delicious. A regular fry is large enough for two people, but make it a large if you are starving. Our orders were made exactly to our specification with no extra wait and were piping hot. My wife also enjoyed their fresh milk shake which was delicious. Burger Fi is just AWESOME. The only negative I have is the music is a tad bit to loud when customers are trying to order, which can be intimidating for new Burger Fi customers talking to a cashier with a low voice. read more

I am in town for a week on business. First day I had dinner at a competitors (starts with 5). The next day it was recommended that I go to Burgerfi for lunch. Holy crap! Best burgers I have ever had. It was also recommended that I get the onion rings and.....Beat onion rings I have ever had! Burger was super juicy but did not turn the bottom of the bun into a soggy mess like the 5 place down the street. Went back for dinner and going for dinner again tonight. I will go home a couple pounds heavier but I don't care. There is no Burgerfi in WA state so I may never experience this bliss again. I hope that changes. Expensive but worth every penny. You get your hard earned monies worth. read more

I like that place a lot. I went their with my friends and we had a really good time. The fries were crispy and hot and the burger was just delicious. The cashier was so sweet and kind. Way to go read more

Burgers are good, fries are great. Love the shakes. Service here is slow.

The best. Super yummy. Also with the veggie burger between lettuce is super good. My family loves this place.

We had three burgers, onion rings, fries, and frozen custard concretes. Everything was excellent but the burgers were FANTASTIC. Its hard to find a good burger these days but they actually took the time to make a burger I dont mind paying 7 bucks for. read more

Amazing burgers!! Best burgers in Alpharetta and metro. The CEO and the conflicted burgers are where it's at!

A great place to eat! I go to school at UGA, but every time I come into town to visit my parents we have to come grab a bite to eat here. I've never had a problem with the service, but the food is the real star here. The burger selection is very large and goes from the veggie burger I get every time I go to some great beef that others have told me is very good. While I normally try to skip the fries most places I go, it's impossible here. The fries are thick and extremely natural, and when I add cheese to them I feel like I forget the main course is supposed to be the burger. The desserts are also spot on and they have many options to choose from. My personal favorite is the cones. They don't use ice cream but rather custard which really keeps me ordering a cone every time I go. It's a really unique desert experience. This is a great place to grab a bite to eat with friends and anytime I want to take someone somewhere fast, local, and nice to eat, this is the place. read more

Stopped by after work today and was blown away. Very good burgers but the hot dogs were killer. They were perfectly grilled and really hit the spot. Also the service was spectacular, Pam Burton was so nice and very helpful! 10/10 would recommend. read more

One of my favorite places in the area, along with The Counter. Double cheeseburger with bacon is droll worthy and the fries remind me of boardwalk fries from Ocean City MD. Huge amount of fries for a single order. Love the freestyle machines (I'm beginning to go to places that I know have these wonderful Star Trek type soda machines - big fan of Diet Cherry Coke). Folks behind the counter are friendly - wish the Manager would walk around a bit more and talk to the customers like the Counter folks do. That's a nice touch. I've been there about 5 times and haven't had a conversation with a Manager once. Solid place, one of my favorites - on my Costco trip route. read more

I'm a 210 lb guy who lifts very frequently at the gym and the double cheeseburger was plenty. Nice big patties and great ketchup sauce. Maybe those in the previous reviews arrived on a bad night. I can't comment on the fries as I did not get any. read more

This is a relatively new place by my house . The burgers are very good & the frozen custard is outstanding!

This might be my new favorite hamburger joint. I had the "conflicted burger." I was hesitant because I am not a fan of veggie burgers. This hamburger has a veggie patty AND a beef patty and was recommended by the cashier. Wow! It was amazing. It literally melted in my mouth, and I couldn't believe how delicious the veggie patty was. It was very similar to crab cake consistency and flavor (with out the crab taste... We've all had that crab cake that was lacking crab... Lol). The fries are hand cut and very similar to 5 guys. If you like real fries, you will like the ones here. The manger brought out custard samples and that topped off the meal. Cleansing the pallet with rich creamy deliciousness. Wish I had one of these where I live! read more

Really, really good Cheeseburgers! The onion rings are good and the fries, while not my taste, are still good. The only thing keeping this from being a 5 star experience is that it's rather expensive for cheeseburgers. read more

This place is great! Everything from the atmosphere to the food and dessert. It can be a little bit on the expensive side for a burger place but I still walk out of there feeling like I had a great night out because the food and service is so good. I recommend the cry and fry and their concrete dessert!! Soooo good. I drive about 10 miles just to specifically come to burgerfi. read more

Very good cheeseburger. I haven't tried all the options but I am happy without exploring right now. You know it's a healthy burger when you can have a double and still not loathe yourself enough to end your life. read more

My regular haunt since its within walking distance to work. Love their burgers since they are consistently juicy, well seasoned and delicious. I've eaten here easily over 20 times and it's consistently good. BurgerFi cheeseburger with original toppings is my staple. I've had the CEO once for the $3.00 extra premium prince and it is excellent too. read more

Very disappointed in the service and quality at this location. I travel for work and have eaten at Burgerfi in several other cities. This is the first time I've been disappointed. First they have one person running the cash register and the food but 5 people in the kitchen. I watched food get cold because the one person can't keep up with it. Ordering online is pointless at this location as they don't honor the pick up line. I stood in line with folks ordering to watch my food get cold in the window. And then after waiting and with 5 people in the kitchen it wasn't right - missing sides, and the it was a burger fi burger but they failed to put burger fi sauce on it. The employees clearly don't get along as they are yelling at each other in front of the customers non stop. It's too bad they are doing such a poor job at this location. read more

I was surprised not bad . I compare it to a smash burger type business . My sandwich was good. The customer service was lacking. Employees on this night are either tired or just rude. The food was good despite that hiccup read more

Juicy burgers. Double bacon cheeseburgers actually have double bacon. And the bacon is crispy. The staff is friendly and helpful. We will definitely be back. read more

This place is just okay. We went to the location on sunward in Alpharetta, Georgia. The fries are soft.. not crispy as you would expect. Burger that my wife had was just average. The staff are friendly. read more

Usually go for the CEO and fries and usually the quality of the burger with relish is top notch. However on this occasion I couldn't taste the relish and every one of the fries was over cooked. Saw another customer complain and get another plate of replacement fries. Not sure I can try this again this is the second time the burger has not been up to standard and at $17 for a meal not sure I find this of value read more

The burgers are great!! Highly suggest you eat here. Also note, this establishment supports Life Lessons over Lunch with their awesome food. Thanks for investing in our program - quality food and program!! read more

Was there for grand-opening weekend. Wait was about 20min but that was expected. Staff was very friendly for how busy they were. Music playing was great. I had the B.A.D. burger and oh my goodness! I ate it and took a nap right after! haha I can't wait to go back! read more

Great cheeseburger with a tasty sauce and truly fresh ingredients. And to make it even better, it's cheap for the quality you get!

Great burgers, fries. Love the ability to get what you want on your burger. Coke freestyle machine is awesome. Nice size place with indoor and outdoor seating. Watch out, the fries are big portions but awesome. Reminds me of The Counter in California. read more

Great hamburgers and shakes. We drive at least 35 minutes for these great burgers. The staff is exceptionally friendly. The place is always clean when we visit. Great TV viewing too. We have made this place our official go-to hamburger spot. read more

Love their burgers but Service is lacking. Came here the other day and no one was at the counter. There was just me and another customer there. Finally, a guy in the kitchen greeted me and he seemed friendly. The cashier finally came and did not have the greatest attitude. Other than that, place is clean, convenient to my work and food was good. read more

Update: I'm so very sad to leave such a bad review. BurgerFi has been our number one favorite casual restaurant since the day it opened. But sadly, the quality has gone downhill, and the food has been consistently bad. After this last visit, we agreed we would not be back. Something on my lettuce-wrapped Beyond burger was SO salty. (And that's coming from someone who enjoys liberally adding salt to just about everything.) I only had cheese, BurgerFi sauce, and grilled onions, so I think it was the onions. The buns are just not the same as they always used to be. Again this time, the bun on my husband's burger was dry, and he said it's been that way at this restaurant for months now. On this visit, we had to return the fries because they were totally limp, greasy, and soggy. The second batch was the same way, even though they said they would cook them well done. It was almost as if the oil was not hot enough. Everything we ordered was a disappointment, and it's been that way the past ten visits or so. We kept trying because we were such HUGE fans of BurgerFi, and we are so sad to have to move on and find somewhere else. read more

This is my favorite burger place in Alpharetta. The burgers are larger now so much more filling. Their toppings are great. My favorites are the grilled onions and the garlic aioli. Their fries are always hot, crispy, soft on the inside. Their dipping sauces, and selection of fry flavors is overwhelming in the best way possible. Their milk shakes are on the money. read more

THE BEST CUSTOMER SERVICE I HAVE EVER HAD IN MY LIFE. The owner, Ron is the nicest man I have ever met at any restaurant like this. He truly cares about all his customers and if they're enjoying not only the food, but also their experience. Not only is the customer service on point, but the food is amazing!! I will definitely be back to this location. Thank you for the amazing experience! read more

Third time here. Beer on tap is always a plus. This time around I had the veggie burger with a few toppings and it was amazing. Had ample flavor and was cooked correctly. Normally veggie burgers at most places are dry and tasteless, not this place. I'm impressed. Salt and vinegar frys are the perfect addition. read more

OMG! I love this place!!! The service is wonderful, everything is so clean & the food is delicious. They offer veggie burgers which was a double plus for my sister. Five guys USE TO be my burger joint, now its burger fi! read more

The burgers were great! Food was high quality and tasted wonderful! Let me add, this is a quality organization who supports Life Lessons over Lunch. We discuss people's hearts and look to grow in community and Burger Fi supports this which is VERY gracious!! Great food and a great cause! read more

We tried this place for the first time and we thought our food was great! It's a bit pricey, but overall was good. My daughter and I ordered the cheeseburger. It came out hot and juicy, and tasted very good. It was worth the $5+ price. My other daughter ordered the brisket burger and she said it was juicy and tasted great. We had an order of Parmesan fries and large order of onion rings, which consists of 6 huge onion rings. The Parmesan fries were ok, a little dry and flavorless. I doubt we will try those again. The layout of the restaurant sucks! There is really no need for the automatic sliding doors in the middle of two other doors. It makes the dining experience miserable if it's cold outside because people are constantly in and out. One more thing to keep in mind, it's not really a fast food restaurant. So, yes you might have to wait 20 minutes for your burger. That's why they give you the buzzer thing to hold on to. read more

The food is really good! I had the veggie burger and my husband had a double cheese burger with fries and onion rings. We also had a custard shake and coke float. Everything was a hit! We will definitely be back again. read more

I liked this burger joint. Its clean, and the staff were so helpful and the burgers we ordered were fabulously delicious!

Love this place!!!! Great food and friendly staff!! The Veggie Burger is by far my favorite!! I love the atmosphere and the vibe you feel from the moment you walk in the door. You won't be disappointed! read more

I went with my family due to a serious craving for some really great, healthy, well-made burgers. I was not disappointed. Great burgers and good service. My server Hollin and cashier Willy were great as well. The only thing I would suggest is to be more detailed in explaining the process and burger descriptions to new BurgerFi patrons. read more

I love Burger Fi, used to live in Orlando back I college and used to love eating there. Was so excited to find they had a location here in Alpharetta! Make sure to ask for the secret menu and get an order of the Urban Fries! read more