THis is our 2nd time here the service is fantastic. The food is hot and we really enjoy this Burger King!

this place is a joke.. pulled into drive thru at 11:50.. the sign says closes at midnigh.. sat there for 7 minutes and didn't get a answer but watched the staff look at me from the inside and not even have the courtesy to answer and say anything... please don't go here u will be disappointe... and for the management u need to do a better job... read more

I got exactly the type of service i expected to get when i walked in and saw the people working and running this place

Nothing about FAST from this fastfood. they are painfully, extremely slow. I visited them on different days for my lunch from work and wasted over 25-30 minutes on the drive thru waiting for my "food". The lady receiving payment and giving out food at the window is AMAZING read more

ZERO Stars! This Burger king Sucks! I ordered food online via Doordash, I'm waiting a long time then this Bitch Baboon from Burger King calls me telling me I "have to" cancel my order because they're not serving burgers in the morning- well, that's not what the posted (hours/menu) displayed when I was ordering! So she gave me a half ass apology, but with Attitude. The store still charged my order despite never fulfilled/ Doordash credited me, but Burger king is going to hear from me! A lot of incompetence at some of these fast food stores. read more

This was the worse Burger King experience ever. Employees were very rude! It took over 30 minutes for my meal and they weren't apologetic, they were rude about it. Then i asked for a water with my $25 meal and i was charged $1.50 . Never again read more

I tried to be cool... I had to pull off before I started cursing. I pulled up to the drive thru to get food for my family. As I'm ordering the man wouldn't even let me finish ordering before saying anything else. When I stopped to gather myself, he said it again and I said I'm still ordering. His attitude got worse. While asking my sister if she wanted anything, I asked for one minute. he went straight to the total. By this time I'm frustrated and wanted nothing. 5 minutes of wasting my time because someone refused to be patient. read more

My sandwich was very very soggy and my tomato was was very soggy I'm extremely disappointed to how I was treated up here also, I will never eat here again, they need better cooks and etc . read more

I went through the drive thru. Burger King, fairly new, off Fowler Ave. , in Thonotosassa, Florida. It was Friday, December 2, 2022. It was around 1;15 PM. Not busy. I ordered my food, at the drive thru. Spoke with someone, zero personality. I ordered a number 1 meal, no ketchup, regular with a coke. So $ 9.23 is a bit pricey for one meal. Anyway, she repeated my order, I proceeded forward. Waited a few. She collected my money, I asked for mayo, of course they were out. So I asked for onion ring sauce. I got my meal, fries we were ice cold. Went in, no one could help. The only one was the cashier, super nice and she was assisting someone at the counter. Got my fries. Half way home, I checked my whopper. Extra ketchup! The receipt even says no ketchup. What? I called and spoke to a rude, smarty pants of a employee l. Zero help. Said I had to download some BK app. on my phone for a coupon. Really? At this point, I'm beyond mad. I've been in the restaurant industry for over 20 years and this is what customer service is. No response from any manager or GM at all. It's not about the money or getting a free meal. It's the fact that they care zero about their customers. I will now go to McDonalds. The 2 Star was an accident. It's pretty sad for a billion dollar plus company. read more

Longest wait in drivethru I've ever experienced . I am not sure if it was miss managed or under staffed or both. But I cannot spend 25 min waiting. Hard pass hit the wawa next door read more

I always get breakfast at Burger King on Hillsborough and Sheldon today I pulled up at 10:23 they informed me that breakfast was over these people always have problem at this Burger King the wrong order or something missing out your bag I would never go there again they are not organized phone number 813 409 0961 read more

don't eat here unless you want cold food. nasty . the bun was so old and the food no matter what is gross and cold. went inside to have an hamburger made the guy had a attitude and walked out with another cold hamburger. just save your money and go to Popeyes read more

Service is awful. They are rude, they don't care about the quality of the food, and they couldn't care less about getting your business or not. I pulled up to the drive thru speaker, wasn't even greeted and ended up driving off after waiting there for 5+ minutes. read more

I ordered the crispy chicken sandwich meal. Got onto I75 and discovered a short black hair . I cut the sandwich in 1/2 and 2 bites into it I discovered the hair. What a nauseating experience. There were no customers in there so when I called back , not sure why no one was able to answer the phone. I am a diabetic and need to eat. I will not go back there again. I want my money refunded. receipt: Cody 8/22/2021 check # 20035 read more

Went here after a long flight from Chicago and we pulled up to 3 other BK's before this one that were closed. They were open at 12:30, got our order right, fresh hot food and the guy at the window was nice. 10/10. Y'all really need to quit shitting on BK. BK I LOVE YOU!!!!!! read more

The service was terrible , the young lady who took my order was very rude , I don't even understand how this store maintains it self with the terrible staff running the store read more

I have been standing in front of the register for about 10 minutes, manager is standing right in front of me just ignoring the line and talking to the people in the back. Cashier is standing leaning right next to her. Manager started arguing she has not enough employees when someone asked for assistance. read more

Don't waste your time coming here. We tried to stop by for a quick bite to eat, but they said they weren't taking any orders at the moment, yet there was a customer waiting for their food on the inside. As I already stated, don't waste your time and simply go somewhere else. read more

Slowest Burger King you will EVER go to. They never have a line yet take 10-15 minutes to just take your order. When you look inside you will find workers on their phones or just talking to each other while the customers wait to even be looked at. One time I had to call and ask them to take my order since I had already been waiting in the line for a while without even just a "one moment please" and when they did answer the lady sounded miserable of life and had an attitude. read more

I didn't want to give this ghetto ass place a star! Night shift is ratchet and UNPROFESSIONAL!!! Service is horrible, managers talk shit instead of listening to what's not correct about someone's order or why their not pleased with service. I called to inform my order was messed up and whoever answered the phone wasn't the manager so the phone kept getting Muted as well as you hear the managers talking shit verses coming to the phone! Was it a small mess up..? YES! The only reason I called is because they had me sit at the first ready til my order was "ready" which was about 5 minutes . The young lady stated " sit right here til I tell you to go" and closed the window. Where's the confirmation of me hearing her or being okay with that? Y'all need help ... NOBODY TOLD YALL TO WORK AT BURGER KING! read more

This Burger King sucks. Employees are rude and slow. Service sucks. They've forgot something from my order many times. Would not recommend

The manager is rude, the food was cold and make wrong, all the tables was dirty, ketchup all over the place, the bathroom was dirty they don't have toilet paper, or napkins,. read more

Well being here more than twice Everything up to par. Nevertheless you need a tip jar because if your price of certain items on your menu cost a certain price gratuity shouldn't be included even for dining in. A customer should know and have the decency to tip whatever is in their heart apart from what the tip calculator on the phone says'. You probably wouldn't want to know what the tip calculator says and trust me, I've had one on almost all of my phones'..... Last but not this has nothing to do with ya'll it's getting tiresome waiting on my Uncle who should have been here by now!!!!!! Other than that God Bless and have some meeting's to fix some of these things' ... Oh invest in some lounge chairs like sectionals in the middle it would fit your decor!!!!!! And check-out Dunkin Donuts set up in Cocoa, Clearlake Rd about the lounge chairs, and tables. They have a tip jar they don't charge gratuity!!!!! Sorry, aaah not just trying to give you some good advice, surround sound outside also......... read more

The worst customer service , Ruse employees and Manager. I ordered breakfast had a coupon coffee included, she gave me half filled cup , when I asked to fill the cup, she said that was a medium cup and my coupon was for small so half filled cup because it's small, I told her I get the same order almost dai fro other burger king and it's the same cup always full , they refused and the she said give me you cup, she went and filled it and said pay me $1.37 llI said for what. She said for upgrade to large , the same med cup , I told he I didn't ask you to upgrade and that is a medium still not large she poured half the cup in the sink and gave me the cup , I said I am calling corporate and she refused to give me her Mamet, drove and there was no sugar or cream, came back the Super Rude Manager comes out I showed him the bag and said I need sugar and cream, he said you need to calm down, I was calm and didn't raise my voice or cus or use profanity I told him I was calling corporate he said he doesn't want me to come back and if I did was going to call the police. I couldn't believe what I was hearing, so rude and because I asked for my cream and sugar and was nice about it. He needs to be fired for treating a customer this way and threaten to call the police over nothing at all that happened . read more

had to give one star to make a review THIS PLACE IS THE WORST BURGER KING EVER!!!! waited a half an hour for burnt to sh** chicken fries and sassy workers. then they tried to give me onion rings they picked out of the fries and ones on the side that have been there for god knows how long. they even had to ask me what i ordered because they didnt even know.. calling corporate as soon as im done typing this, they need to fire every employee in there.... read more

Terrible service. Long wait times & often items are out of stock. This morning I went through the drive through. There wasn't anyone at the first window so I proceeded to the second window. The manager, Nicole, opened the window and said, "I'm sorry but you missed the first window." I told her no one was at the window. She said, "well, she's there now you need to back up to the first window." Excuse me? You want me to drive in reverse into oncoming customers who are coming around from the drive thru? That is a HUGE safety issue first of all. Secondly, this is a manager telling me this? She couldn't just take my payment? It is MY fault no one was at the first window? Most people would pull forward to the second window. It's common sense. No one is going to sit at an unmanned window hoping someone will eventually show up! Does everyone have to reverse & go back to the first window every time an employee is not at their post? What if a vehicle is directly behind you? Do you have to circle the building & get back in line to pay? Beyond ridiculous! On this same trip I ordered a ham, egg & cheese croissant meal. It was 9:25am therefore this was meant to be breakfast. The same Manager hands me my food. I look inside my bag, to find a croissant and a small fry. A small fry? For breakfast? I asked the Manager if they do not have tater tots (this is what comes with the meal, what I paid for & expected to receive). The Manager said, "no, we do not have tater tots." Um, ok. Well, isn't that something that you should inform the customer about during the ordering process? Not just hand them a bag with fries (that they did not order) & send them on their way. Then this same Manager had the audacity to say in a snarky tone, "have a nice day!" Saying something nice in a mean tone doesn't win you a gold star in service. This young lady clearly has a lot to learn and should not be a Manager until she has a little more common sense. The receipt says, "Ultimate service is our goal. Have a nice day". It was ultimate that's for sure, but the lack of common sense & horrible customer service did the opposite of adding to my day. I just wanted breakfast and got treated like crap for it. I will never go to this location again & am also calling their head office to report that people are being told to drive in reverse in the drive through. That is unacceptable. read more

My hubby my son & myself had dinner around 730 -800 pm at this location 7450 East Hillsborough Ave Tampa FL 33610. We place our order the young lady who took our order was not welcoming at all actually very rude got our order totally wrong still we just sat down and ate it. A few minutes later a young lady walked in & told the manager on duty that she went thru the drive thru & they got the order wrong the manager was very & mean very rude to the lady manager grab the bag from the lady. The lady told her that she didn't have to be rude&then all hell broke out Literally I couldn't believe how the manager responded back to the customer that she wasn't afraid of her call her customer a F**kin B***h. (Oh that's not it) she "manager" also said she was getting off at 2am. Willing to fighting with the customer‍My family & I was shocked that a manager was speaking like this the Police were called by the manager she told her Version of event & we told our "all video tape"to the police!!! Do not I mean do not go to this BK!!!! read more

Worst Burger King ever. Service is always horrible and the staff aren't nice or friendly at all. They sometimes keep advertising promotional products that they no longer offer. They are kind of slow too read more