The food was okay. The service was okay. The prices? Way too expensive, in my opinion. And the customer experience leaves a bit to be desired. I was the only one in line when I arrived but I did feel a little rushed. Just a little. The cashier was multitasking and apparently there was a newer employee that needed attention. My order wasn't a to go order, but they put it in a bag. They kind of threw the fries in the bag on top of the burger. Most of them were spilled. I suppose it could be convenient if you wanted to snack a bit on the drive home. The wait was a little long, not excessive, but it was noticeable. Even so, they didn't make my shake until after they'd handed me my food. My burger was good. What separates it from other places is the way it's prepared and the generous number of toppings. The fries were partly bland and partly very salty, if that makes any sense. The shake was sweet. Overall everything was okay, but not great. And it cost 24 bucks! I don't think it should've been over 20 bucks. And they give you the option to tip at the register. Odd? I don't know. They don't bring you your food or anything. Not a good value. Fortunately I got a discount. I had a discount card that was given to me after a less than stellar experience at another Five Guys a while back. I think it the next time I plan on spending 24 bucks or more on a meal, it'll be someplace else. This would be a perfect spot if it were 3:00 a.m. after lots of drinks or something like that. I mean, it's a step above some other fast food spots, but not worth double the price, in my opinion. The decor is a bit odd too. Lots of photos of old reviews and quotes and such. Really old. Is it because the current reviews are bad? Who knows! The music was pretty cool. But I'm a music lover and enjoy almost everything. read more

Five Guys - 2013? Really? - Fast Food Near Me - Tampa, Florida

These bastards gave me no lettuce on my lettuce wrap. I'm sitting here with a bowl of ingredients. Also they ran out of cheese. $20 for a burger and fries and I get a slop bowl?? read more

Five Guys - Bacon Burger - Fast Food Near Me - Tampa, Florida

I go to Five Guys later at night after work on the weekends. Jeremy was our cashier tonight, and me and my boyfriend were blown away by his customer service. Definitely went above and beyond. read more

Excellent burgers , fast service, and a clean atmosphere. But the fries , greasy , sooooo greasy! Do better ! I almost wish they'd just serve McDonald's fries with their burgers . read more

The staff is responsible for many ruined meals by forgetting items, and it is often one of the kids' orders. Mistakes happen, but they're frequent here. read more

Too expensive, fries too salty, burguer too greasy. Not worth the price! Milkshake was good though, but not amazing. read more

Of course the food is good... seemed consistent with other Five Guys locations. Problem is significantly understaffed, out of ketchup at 6pm and no process in place to move orders. So, AVERAGE wait times were well over 30 Minutes?! For a burger and fries? One DoorDash driver literally waited an hour! Its a management issue and poor customer service. I'm read more

Five Guys - A small sample at 8:30pm of the remnant of customers waiting an hour for a burger? - Fast Food Near Me - Tampa, Florida

Just got some burgers to go and had the kindest man greet us. We have been on the road traveling for the last two hours to the pet hospital to visit our dog. Joseph P greeted us at the door with a funny joke and proceeded to be extremely kind and charismatic. It truly made us feel great and smile! Oh and the food is great as always - read more

4 Stars for being my go-to hangover cure. Nope, not Pedialyte; not Acai bowls (not today anyway). Five Guys cooks up a decently greasy, overwhelmingly scrumptious cheeseburger. This most recent visit wasn't my best experience (my cheese was barely melted for some reason) but on average, Five Guys as a burger joint is good at what they do. I can usually fill up on a little cheeseburger (a single patty as opposed to the regular which is a double cheeseburger). And as others have said, one order of fries will feed at least two people, as they basically scoop as many fries as will fit in the container. The container then goes into a brown paper bag... that bag will later turn into a wet piece of paper due to the residual fry grease. The parking lot at this location is a little annoying as it is small and shared by many other businesses, but when you hangry, don't let parking woes stop you. The guys that work at this location definitely work like they're on a burger mission, and that makes me smile. Thanks for replenishing my nutrients today...high five for Five Guys! read more

Five Guys - Fast Food Near Me - Tampa, Florida

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Congrats on the slowest service. Employees curse amongst themselves. My order is ready, but they are holding onto the order until they finish the orders for the group that was behind me. Needles to say, that they call out order number 9, 10. 11, 12, 13, 14. YES! My number 9 was left on the counter until they completed orders 10-14. Of course it's what's most convenient for them, NOT THE CUSTOMER. Extremely poor service with very vulgar language while making food. Just what they were saying among themselves. Curse this...curse that. Plus holding onto my order until they finished 5 other orders for people behind me. Poor Poor Service!! read more

The diner is a terrible mess, the service sucks... ordered a sandwich, they made it with crap... you have no idea what was going on in the restroom, I had to go to another place to get something to eat... read more

Five Guys - a table full of food and paper bags - Fast Food Near Me - Tampa, Florida

Five guys never disappoints. This is an example of a company that has great quality control no matter what store you're in. Food is always hot and fresh and tasty. read more

Typical five guys. Greasy burgers and delicious salty fries, and with a combination like that, you are bound to have a good nap after! However, the service here was terrible. The cashier was very friendly when I walked up and there was four people working however it took them forever to make my very simple order. There was maybe six other people in the restaurant with me. Good spot but very slow service read more

Five Guys - Fast Food Near Me - Tampa, Florida

Because who doesn't just love 5 guys? No, no, this is not the cheesy start of some adult film, this is burgers. Pure, simple, consistent, juicy, delicious burgers. I was first blown away by Five Guys Burgers and Fries in Brooklyn a few years ago, and was stoked when I came across this location in Tampa. When you walk in the first thing you realize is that your path to the register is paved with massive bags of potatoes and a huge bucket of peanuts. These two items tie perfectly into what makes Five Guys so great: freshness and absolutely no skimping on the fries. The business model has survived since the first store opened and they use fresh ingredients. They actually open those dated and numbered bags of potatoes each day to make the fries. The meat is always fresh and the buns are amazing and delicious. You won't find any pre-made, sitting in the warmer, soggy burgers which are common at lower end burger chains. Speaking of lower end, you'll pay a premium for these burgers, but it's very well worth it. This place used to be advertised as the $5 burger, but now thanks to inflation, that's no longer the case. Moving on to the fries. Even the "smaller" fries consists of a full cup which overflows into the bottom 1/3 of your paper bag. Go ahead, eat one on your way home. Eat two. Heck, eat 15 on the road home and you'll still have tons left over for your burger. The interior of this place is spotless and the service is superb. I've literally walked in 15 minutes to close (yea, I was THAT guy) right after a full blown Tropical Storm had hit, and the employees were cheerful, welcoming and attentive. The customer service, smiles, and courtesy are never lacking here. read more

Five Guys - Peanuts and potatoes - Fast Food Near Me - Tampa, Florida

Great burger joint with fresh ingredients!! If you can find a spot then give it a try. This are really tasty and juicy burgers with fries fresh cut. I would ask your burger all the way and fries no salt since you can always add salt. I wish they had a drive threw but is worth getting out of your car for some great food. Service is ok, they seem to not be so happy working there. Don't forget to grab the peanuts while waiting for your food since they are free and all you can eat. The ambience of the restaurant is a bit cold but clean. read more

Four Guys is cost prohibitive. Although the food is decent you better bring your credit card with you. I ordered two bacon cheeseburgers @$11.19 each, one regular fry @$5.59, one small fry @$4.59, and two regular sodas @$2.69 each, for a total of $40.60. On top of that they ask for a tip!!!! 20% tip is $8.12. My total bill came to $48.72. They don't even bring your food to the table, which makes the tip worthless to me. It is my fault for not paying attention. I would never eat there again. For the money I spent I could have eaten at a good restaurant. read more

Fucking Horrible!!! I ordered a Burger and went to open it to put ketchup and found a long string of blonde/brown hair! When i called to get refund the first person answered the phone and told me nobody was there with blonde hair like I'm lying , when I literally just left and there was alot of workers there with blonde hair. The manager then got on the phone , not apologizing and said i couldn't get a refund because i paid with apple pay. When i Live 40 mins away n didn't have time to turn around . Fucking horrible! At a restaurant cooking If the hair is longer than shoulder length it should be in a pony tail + hair net . Not only a hair net and a cap ! I will be calling corporate read more

Five Guys - a hamburger and a half eaten sandwich - Fast Food Near Me - Tampa, Florida

I loved it because I was able to make my own burger and it was delicious. I did a mistake in my order and they were willing to help me. I would definitely come back read more

De cuando acá una pizza lleva picante. Las diarreas no se me han quitado. Si pudiera dar -5 lo daría. Fatal lugar

The ONLY reason Five Guys doesn't get five stars from me for a fantastic fast food burger joint is because I love my burgers still moo-ing...yep, slap'em on the griddle for 30 seconds and I'm a happy girl! Anyway...they have a problem with that for some reason!!?? So, four stars. But, their burgers are filled with STILL amazing flavor and the best toppings in the business that come with NO EXTRA FEE!!!! Now, let's talk fries. They are just the right amount of soft potato and still a bit of a crunch-but not too much...still soft. I LOVE that!! Then, we have the soda machines that are filled with Coke products! Yippee!!!! Cannot get any better for a fast lunch, and boy, are they FAST! read more

I typically like Five Guys but this Tampa location. Poorly run Had to wait forever for the food, rude service and was never told that we couldn't eat inside even though it's not the law with Covid. An employee came and kicked us out from a table even with others had been eating when we came in and ordered If all locations are like this, I wish closure for them all read more

Being that I don't really eat fast food, this was a rare order. The fries & the burger, were fried in nasty old oil. Left an awful taste in my mouth. Probably won't try this place again. read more

Long time customer-I recently ordered take out: little cheeseburger and little fries. The burger had every single little bit of juice smashed out of it. I know this is their style of making the burger, but the meat was so hard and overcooked it was like trying to swallow a brick. I used to really like their burgers, but they haven't been that great for a while now. The fries...they used to be my favorite and go to for gluten free fries any time of night. I love that they would just pile them in the bag and you would have a french fry overload. Sadly, tonight the fries were not good and we literally on go one scoop enough to fill the cup. The fries were made to order, but they still just didnt taste good. For the price I would have fared better at a restaurant that would have served up an artisan burger and fries with premium beef. read more

Take out and the food have both been awesome! The only thing I will say is that they have to many people waiting for food at once they should have people waiting in their cars but other than that food was great read more

Great Burgers, Great Fries, and Great Shakes, without all of the woke attitudes like Shake Shack!

Really A hamburger maybe 6oz. at the most a small fry and drink for 22 dollars. Come on now it's not that great. Don't pay that ridiculous price read more

THEY TOOK SO LONG!!!!! Five guys is so inefficient! We ordered at 6:30 after a LONG regatta ready for a delicious burger and when we got there we waited FORTY FIVE MINUTE for 2 burgers and medium fries! Isn't the point of ordering mobile to be faster, I guess not I ate up my burger w cheese lettuce and ketchup but that's beside the point this is ridiculous I am angry! read more

I'm slowly figuring out that all Five Guys are not created equal. This location is nice and all, but the last visit resulted in not so wonderful beef (hard fat chunks) and an overcooked burger (actually, it was technically 3 patties) and the saddest order of fries, ever. The previous visit was not wonderful, either. No longer an isolated incident :( I hope that the Five Guys moniker isn't allowing locations to rest on the laurels of the good name. read more

McDonald's just lost one of the billion customers! I had an intense craving for a bacon cheeseburger and I did my research online...Wendy's Baconator or McD's cheeseburger?? All my friends kept saying.."Five guys?" So I turn to the 'bible' and Yelped it...and off I went! This place was PACKED when I got in, No free table at all...but as I waited in line, high turnover rate. Families, couples, people with extended families, people in wheelchairs, teenagers mix were there! Two cashiers and the line moved fast. Free toppings, which got me all excited..too excited I forgot to get lettuce! I had a junior cheeseburger and a large fries. I had to wait a bit but it was GOOD when it came...I think I finished it in 2 minutes! Yummy BACON!!! The large fries was WAY too much, get the regular and you probably still need to share! Five guys, I am definitely a fan! No more mediocre cheeseburgers anywhere else! And come on, for a place to have only 4 choices of burgers, 4 choices of hotdogs and 2 sizes of fries...they must be doing something right to keep on doing this! read more

Five Guys - Nom!!! Double w/bacon - Fast Food Near Me - Tampa, Florida

I love the bacon cheeseburger with all the fixings. My real weakness though is the hand cut fries. Share the regular fries, they are more than enough for two. I had to make myself a believer so trust me. Prices have increased ... not so sure ill be eating here as often. Its getting a little pricey for me taking my food out in a brown bag. read more

Customer service. Marco at counter has it down. First time in a five guys and impressed. Polite, nice, helpful. Haven't even eaten the burger yet but impressed by the staff. It's all about feeling welcome. read more

1st time at Kennedy Location in South Tampa. PLACE IS SPOTLESS VERY CLEAN! Busy time lunch 12:30 on a Friday. Great Food I'll be back!

I go to five guys all the time and get the same thing a bacon cheeseburger with mayonnaise ketchup extra bacon and an extra bun this time this location is telling me that they have to charge me for a veggie sandwich for just a bun I will never go back to this location again read more

Love the food but service sucks. Came in more than an hour before closing to pickup an online order, there was 4 people working and nobody really said anything as I was at the counter. Had to ask a worker to hand me my food because I saw it sitting behind register, and he said "I'm off my shift" and just walked away waited additional 5 mins while workers stared at me just to get handed my food. FYI: I was the only customer in the place. read more

Employees are loud, rude and they swear....loudly. It's Five Guys.... in da hood. I felt very uncomfortable eating from this place.

Over priced with closed dining. No signage. Can't eat peanuts inside. Any more restrictions, might as well eat at home.

When you just want something really bad for you.... I usually get the mini cheeseburger and it's the perfect size for me. I love they have the peanuts you can grab and eat as well. The fries and the way they just dump them in the bag is so amazing. I don't eat here much just because it is so greasy, but when you want to eat bad and something oh so good, then this is the place. I guess you can say the peanut oil the cook in makes it a little better. read more

Let me start by saying...I LOVE FIVE GUYS. Sadly, this locations food service has gone down hill quite a bit. Michael, at the register, greeted me with a smile and proceeded to promptly take my order. I filled my cup and took a seat. Then I waited, and I waited and I waited. Two other people were there also besides myself. Then others started coming in to retrieve their call ahead orders. WTH? Sadly, I don't have an extra 20 minutes to wait on my food. My food way hot and arrived as ordered. read more

Five Guys - Fast Food Near Me - Tampa, Florida

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It's good food. Not nearly as good as they think it is though. Prices are outrageous for what tastes like a burger I got at a baseball game... A little league baseball game. read more

During my order, one of the male workers stated that "women never listen" and then I told him I disagree. He said, "well MY women never listen" and then looked towards his female coequals... great service five guys... read more