BUYER BEWARE! Food is bad and the service is terrible. They are just rude and annoyed to be there. This is they'll go out of business. Go anywhere else! read more

Went there on a Sunday morning. Place didn't even look open when we pulled in. Drove around to drive thru and several employees were standing outside. A women ran inside and started to take our order. Pulled up to the window and when they opened the window my family got a smell other than food. Someone really needs to go in and do a surprise visit. This I Store should be shut down read more

Christmas eve, 6:30 pm, people want to head to their homes to be with their families to celebrate. This Wendy's was open, there were about 8 cars in the drive through, and only one table on the inside that was busy. We pulled in and hoped for the best. We knew they were going to be stressed and very busy due to the holiday, but when I walked in, there was one woman waiting on her order, and 8 people behind the counter, being very discombobulated. I stood there for 5 minutes until the person handling the front counter turned around and noticed he had people. I didn't speak up because the line in the drive through needed expiditing. My order was taken without any fanfare, I waited a very short time, and by short, I mean I was only able to grab my handful of napkins and fill my soda at the fountain before it was up and ready on the counter. It's a fine location, our orders were fine, the fries were hot and the chicken nuggets had been sitting around for a while. Other than that, it was unremarkable. read more

Food was not fresh and the customer service sucks! The young lady who took our order was not personable! She forgot our drink! Customer service in the fast food service industry is so important but she seemed as though she hates her job! I will not visit that Wendy's again! read more

Constantly forgets half of our order. Out of cups!! Out of straws. Poor slow service.

Nothing in stock no one seems like it's a business with a brand. Terrible service and food.

I love Wendy's. That's why I sadly feel obligated to write this review -- with the hope that this location can bring itself up to the standard that the rest of the chain is (was?) at. We drove through on the way to Lakeland (35 minutes away). We ordered a burger with no pickles, a sour cream and chives baked potato, nuggets, fries, and a drink. The lady had a hard time hearing us, but that's hardly novel at a drive-through so it's not a big deal. Their Apple Pay wasn't working, and that's not a big deal either -- they had posted a sign at the drive-through so it wasn't a surprise. Pros: The fries weren't cold as they often are at fast food places; we got more than two napkins, more than we often do at other fast food places. That's it. Con number 1: the mask game at this location is terrible. Yes, we're all tired of wearing masks and of the pandemic in general. But that doesn't make it go away, and when the people making your food are either totally unmasked or have their masks literally under their chins (i.e., not covering nose or mouth), that's at least bad optics if not bad for public health. Every other fast food joint I've been to, with the exception of one Dairy Queen, has got this. This is a management problem, not an employee one. Con number 2: pickles on the "burger with no pickles". This is not unheard of, and I certainly wouldn't write a negative review about it if that were the only problem, but it's still bad service. Con number 3: No utensils for the potato. Repeat, they gave us a baked potato and nothing to eat it with. We were already on the freeway driving away before we looked for the utensils, so going back to ask for one was out of the question. As a result, it wasn't until we got home that my wife could eat her baked potato. This may surprise you, but it turns out that baked potatoes don't stay hot for 35 minutes. Con number 4: No sour cream with the "sour cream and chives baked potato". IT'S LITERALLY IN THE NAME. Please do better. read more

Long wait time. Half the employees standing around and waited 20 minutes to pick up a DoorDash order that was supposed to be complete when I got there. read more

Thankfully I didn't order anything from this particular Wendy's, however I was with my friend picking up a Doordash order. When you pull in, you can't help but notice the sketch appearance and people that surround the place as it is right next to a very run down Motel 6. We had to go inside to pick up the order and the stench hits you like a brick wall... also not to mention this place is absolutely filthy on the inside and I don't even want to know what the kitchen looks like. I'm surprised the health department hasn't closed this Wendy's down because I feel like I would get outright sick eating from here. read more

If I could give a zero I would. Been to this Wendy's 2 times too many. Always forgetting things, and most recently they show open online and in person. I see the place is full of employees and they tell me they are closed when it's afternoon. read more

This is more a review of this location rather than the food itself. I had the BBQ pulled pork and a side salad. The quality of the food it comparable to what you'd get at any other Wendy's. That said, this location is in dire need of an update. It's basically a stripped down version of the stores Wendy's ran 20 years ago. The dining room is sparse at best and not in line with current Wendy's standards. Lastly, this is probably the slowest Wendy's I've ever been to. At lunch the line inside could take 20 minutes. I've not tried the drive through but the line there frequently snakes around the entire building. I suspect poor training is the problem but whatever it is,they could learn a thing or two from one of the company stores. read more

Wendy's - Sparse, dated dining room. - Fast Food Near Me - Tampa, Florida

This is what they give you when you order a triple baconator. When I said f it. Not going back, just going to eat this.. it feels like prop food. Inedible food. Service manages to be slightly worse. Avoid read more

Wendy's - Rubber textured chicken sandwich - Fast Food Near Me - Tampa, Florida

How does the manager Jackie still have her position? She seemed agitated that I asked for certain menu items that they did not have? So it's my fault you couldn't do your job and do a proper food order? Regardless of her sour attitude the food was terrible, the cashier was the only decent person there with manners. Kudos to you. P.S. I had to return because they also forgot some of my items. Steer clear and I hope this place catches fire. read more

Took 15 minutes in Drive Thru with only 5 cars ahead of me and food was cold. This was not first trip, I work nearby and was giving it another try. Will not return any time soon read more

Absolutely terrible, employees talking behind counter not taking orders, stood in line 15 minutes just to order because drive through was backed up. After I ordered I waited anther 15 minutes for burnt spicy nuggets... stay away from this terrible establishment read more

Lol just went here. Ordered a baconator NO BUN (god forbid) employee girls were giggling in the mic. Got to the window and the girl goes "excuse me miss are you like a vegan or something" like what? Vegan cause I ordered meat and no bun.... hmmm lol. Funny thing is they ended up giving me a piece of friend chicken with no bun. Absolute garbage. Very concerning staff. 0/10 management. read more

Went inside to order, no one acknowledged us just kept walking by for 10min until I told them what I wanted. Food came out and my sandwich wasn't even wrapped just thrown in the bag. Super slow for no one even in there. read more

Swung through on my way back to work from an off-site meeting. Decided to try the new pretzel pub chicken - it's interesting. There's a lot going on between the chicken, muenster, salad blend, honey mustard, and cheese sauce. Was sort of like a full course meal in each bite. However, $7.91 for a small combo. Ouch. And traditional fast food chains wonder why fast casual is taking all of their business? I'd much rather go to a Panera type place for $8. Oh, and I'm already ordering a small combo. You could skimp on the ice a little bit and actually fill my drink up. read more

Do not come here. The doors were closed. The girl employees were giggling and messing around rather than working and taking orders. Drive thru was taking FOREVER. Management needs to check on their staff. I Was very disappointed that I left somewhere else. read more

This location made me remember why I hate coming to Wendy's in the first place. Came here 9/13 and they messed up my order so I called when I got home and spoke with Alvin. Was told when I come back through to let them know he was replacing my meal. I go in to do so tonight and now they want me to come in. My original order was done via drive thru and it's raining so no I'm not going inside. The lack of customer service skills the employees have is abominable. Absolutely disgusting how they treat their customers. I will definitely be contacting corporate to report Jasmine, Alex and Anna. Having the window slammed in my face and saying well guess you're not getting your food is unacceptable. Guess you don't like having a job. read more

Horrible customer service and very rude, the food is not properly prepared, and I wouldn't recommend spending your hard earned money with these folks. One of the worst Wendy's I've personally been to. read more

Love wendys every now and then, however they were EXTREMELY disorganized during dinner rush. Took almost half hour for two meals and were so backed up outside, so thought it might be quicker going in. place smelled dirty...my husband and I will NOT be back to this one. read more

right off I-4 and on Martin Luther King Drive = great location. The fast drive through is one of the area's best for good quick eats. Always friendly and open late. This is how fast food should always be done. read more

Terrible. Wanted a quick in and out lunch while babysitting a three and four year old. Mostly I like Wendy's because they have a great menu with healthier options. This Wendy's, quite frankly, b.l.o.w.s. Their lines were backed up both inside and out. The bathrooms were so dirty, as were the tables. Our food took thirty-five minutes!! If we hadn't had kiddos with us who were hungry, I would have left but that was not an option. We did receive a refund after asking, at least. But were given no explanation and/or apologies for the long wait and delay. I will not be going back to this particulatar Wendy's again. Ever. read more

I stopped in around 4 pm to have a late lunch. I ordered the new grilled chicken flatbread. I really like the flatbread. Too much sauce, but it still tasted good. I order my food to go went to the bathroom and when I returned my order was ready. Bathroom was old but clean. My cashier was very friendly and attentive! read more

Dirty, gross, nasty, drink machine out of almost everything, order took everyone in line 20, etc.... Don't go!!!!!

Horrible!! Waited more than 20min in drive through. They got my food order all wrong. Had to go back in after driving off. And to top it off, cashier was making jokes about other customers. read more

Alright service, stark interior. The food is good though. I love that southwest salad. I just wish there was more lettuce and less cheese, but it's tasty as heck. The Wendy's southwest salad is the best fast food salad out there. read more

I really don't want to give this place any stars however I did receive food....(not correct order) got a salad to go and it was not the blt Cobb I ordered but the bbq chicken o and yes not fork o man can't wait to come back to this place read more

1 star only because you have to leave one. Horrible customer service. Chatting with his home boy. Finally left.

I stopped in around dinner time and it wasn't very busy but the manager was actively teaching employees how to do things correctly. My burger and fries were really good, fresh, and hot and gave me a good impression of Wendy's and since I have been to other locations a few times. It was clean too. read more

I sat in the drive through nearly 25 minutes before they took my order ( I could see four or five cars in front of me) they finally took my order, I pull around and there's no one in line but me. Obviously they were doing one order at a time to keep their drive-thru times down. Not very happy. read more

Went to Wendy's this morning around 8:55am. They advertise on their doors, widows and online that they don't open until 9am. Seeing this I simply waited patiently until 9am and a while after so they can set up (I'm a reasonable person) so I waited and waited some more. After waiting 15 minutes after they opened (which might not seem long but for a drive-thru it is) I took 2 laps around the drive-thru hoping they would see me or thinking it would set off a notice inside but nothing. I saw people inside so I proceeded to the drive-thru window. The reason I have created an account and written this review is because when I went to the window and at this point it had been well over 20 minutes and 2 employees made eye contact with me and just walked away! The first employee actually walked by the window several times and just ignored me! I was so upset I drove away went to McDonald's 5 minutes away, got my food and drove right back past Wendy's in less time it took Wendy's to ignore me! So rude and so unprofessional!!! read more

Stopped on my way south on I-4. They charged me $1.89 for a cup of ice water in the drive thru. That same cup of water would be free inside any restaurant. Poor service, as they also got my order with no tomatoes incorrect. read more