Where are the Old Burger King concept of serving quality, fresh and hot foods along with clean restrooms and clean seating area? Back in the day the Burger King's served great meals but now I'm just lost for words for my last experience. The CEO of Corporate Burger King needs to be fired and replaced with someone who is in love with having great ratings as Chick-fil-A enjoys. It's appalling and unacceptable to view such horrible reviews. read more

I love a good Whopper. But it was SOOOOO not worth it this time!!!! So here I am, half way through 10 hour road trip and I want something fast and easy. I use the app to order at next nearest location and figure it will be done by the time I arrive and freshen up in the restroom. Twenty some minutes later I'm milling vaguely in the waiting area with a bunch of other disgruntled looking customers still waiting for my lone no frills sandwich. I hear them call out the next available pickup order and it's FIVE numbers past mine?! So I sidle up and ask if they have "X" order with said name and order and the single girl running the till, looking stressed, confused, and not wearing any sort of uniform says "No". Then out of nowhere another employee off to the side ( maybe the person who works the window) hears me describe my order and suddenly pipes up "Oh! It's over there" -points to a bag hidden behind the fry stand and digital order screen - "I finished it like forever ago!" And proceeds with her key punching like nothing is wrong. Great communication skills people. The other girl hands it to me and honestly it was all I could do to say "Have a blessed day" before leaving and nothing else! read more

after hours of being in a car, all i wanted was some chicken fries and a dr pepper. plus i had to pee. anyway, bathroom stank and was out of toilet paper. then i got my dr pepper which was low key so good but they didn't make it. the chicken fries were literally the worst i have ever had in my life, cold and hard. also they messed up my granny's order and overcharged us. i was literally so disappointed. hoping for a better burger king sometime on vacation if you saw this after eating here, hopefully the picture makes you feel better. read more

Burger King - Burgers Near Me - Strasburg, Virginia

We are locals and frequent this location on occasion. Ordered food, went to bathroom and waited for about 5 mts before one of two employees at drive-thru window decided to walk back to kitchen. Extremely disengaged, no sense of urgency and didn't seem to care customers were waiting for food. It also was not busy at the time. The owner of franchise needs to frequent the restaurant and see what's going on. Next trip, I'll go to the MD's across the street. read more

So the sign said open inside yet the door had a closed dining room sign. The poor older couple with a lady in the wheelchair weren't let in to use the bathroom either. The staff was beyond rude. read more

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i always talk about how bad of an experience i have at burger king. strasburg burger king is awful and needs to be replaced. the food taste like trash and the service is worse than that! read more

Dirty restaurant and poor service. Employees are disengaged and rude. Do yourself a favor and eat elsewhere!

Just stopped in here for a quick bite to eat 6 hours into a 12 hour drive. The two girls on were super miserable and had very little to say. Not friendly. The bathroom was a horrid mess and smelled like literal feces, garbage all over the floor. If you're hungry, drive elsewhere..there's a 7/11 next door with much friendlier staff and a much much cleaner environment read more

No complaints! Our order was correct, hot, and fresh. We were in the drive they and barely had a wait. The person working the window was very pleasant, polite, and neat! read more

you may want something "hot fresh and easy" and let me explain 1( not worth the wait yeah the food was ok but form the 45 mins waiting for 3 burgers 2( it's not that clean if you look at the floor it will tell the story 3( customer service the cashier was super nice and I felt bad for her as one person running around the Burger King as she took the orders and had to help with the cook she was amazing and I feel like there just need more employees 4( I don't suggest going if you're doing your road trip therefore it is a long wait and overall it's not the cleanest place to go 1/5 read more

Very very very SLOW. We literally turned the car off in the drive thru waiting on 3 cheeseburgers. Unbelievable. No reason why they are so slow, not busy at all. Would not recommend this location if your in a hurry. read more

Giving 3 stars is probably a little generous but the cashier was friendly and that's a good thing. Maybe cleaning a little the refreshment dispenser? read more

Burger King - Burgers Near Me - Strasburg, Virginia

Everyone is very friendly, which is why it is getting two stars otherwise 1 might be pushing it. Service is very slow and completely disorganized. I have an allergy, and so avoid bread. I stop by Burger King often because they get the "no bun" concept. Here however they waited 10 mins before cooking my grilled chicken. Then when I get it they tell me they have no knives. Finally, they charged me for two slices of cheese, then only gave me one. I know this sounds like I'm being cheap, but it was $8.66 for a grilled chicken, some lettuce, tomato, one slice of cheese and a drink (no bun). The three people in front of me all had messed up orders. Skip this place and hit Denny's or McDonalds both next door. I would hire the lady taking orders at my company though, she was fantastic dispite all the obstacles this store placed in front of her. read more

Burger King - $8.66 for a chicken no bun and charged for Xtra cheese without getting it. - Burgers Near Me - Strasburg, Virginia

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One is one too many Stars. Nothing like Rude employees, slamming drive through windows, wrong orders, speechless managers, and food literally thrown at you. Will never go back to Strasburg, VA Burger King. Maybe they should not have rebuilt after it burnt down. read more

The staff is so nice here I just had to write a review. My friend Kenner and I stopped here on our way from Arlington, Virginia to Mount Storm, West Virginia. It's really hot out. I got an icy drink, and we sat down to charge our phones. The staff is friendly, professional, and helpful. read more

Burger King - Burgers Near Me - Strasburg, Virginia

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I don't usually review fast food places or even go to many of them as the service is universally bad, but had stopped here while traveling and just wanted to give credit to the friendly staff who were very hard working. Restaurant was super clean and I watched them as I dined in ... any time there were no customers in line, the staff was coming out to make sure the dining area was clean. Looks recently renovated inside. I was impressed. read more

I absolutely hate this Burger King. Theyre terrible at filling a correct order and the food is almost always cold/luke warm and or old. NO thanks. read more

It is a running joke that ordering here is a total crap shoot. Today was no exception. Went through the drive thru to grab lunch while working a major kitchen renovation. Items were both wrong and missing. It just never fails. read more

Ok so they didn't have the veggie burger I so violently desired, but Timothy was great about offering other suggestions and options on the menu. He even offered to cut the food in half for me and my friend who were splitting a wrap! Nice! Food took a while though... Because they messed up my apple cran wrap... But another guy offered to refund me for the inconvenience, which was sweet...and, though I declined, he refunded me anyway, so... That's cool. Thanks for the stop on the road! read more

Check your food before leaving!!!!! My husband and I have gotten BK twice since living in strasburg(3 months) both times they have messed up our orders! The food has always been so sloppy made and put together. I understand it's fast food and we shouldn't expect much but please get orders right, it will save everyone time to do it right the first time! WORK SMARTER NOT HARDER!! read more

Employees seemed friendly to customers. Typical fast food chain. Food was as expected. I return frequently.

The service is friendly....this about the only good thing to say about this Burger King, but friendly only goes so far. To say you have a 50/50 chance of having your order filled correctly is generous. If you choose to stop here ALWAYS check you order before you leave the drive through. Seriously check to make sure you got everything you ordered AND open each item and make sure they are correct. If you asked for anything like no mayo there is a decent chance they still put mayo on it. Also be prepared to pick something else because there is a chance they may be out of what you want to order. read more

I keep giving this place a chance and get disappointed. When made properly, their breakfast offerings are better than the mcdonalds across the street, but there is no consistency in quality. I got a burrito from the drive through that was torn in two places. I took it back and their second attempt wasn't even wrapped, they just pinched it together and it fell apart as soon as I opened it. I'm not the kind of guy who would demand it for free, but I won't be going back. read more

I haven't been to this restaurant in a year because my drink had dirt all over the outside of the cup when it was handed to me. My 7 year old wanted BK tonight so I thought I'd give it a try with the remodel and all....I should have stayed away. I went at 8:40 PM got home to eat and my sons nuggets were so over cooked and dry he couldn't eat anything them I ordered a spicy chicken sandwich and the texture wassso weird I couldn't tell if it was over or not undercooked. I couldn't eat mine either. I called and spoke to Brian, the manager, and he wanted to know if I wanted to come back. As I previously stated I went at 8:40...I wasn't going back at that time. I won't be going back. read more

I've never been a fan of fast food but decided to try the local Burger King and was pretty surprised. The manager (I assume, he seems in charge, a small nice guy with a WWJD lanyard) is always extremely friendly, observant and quick. The food is fast, and so far always hot and fresh. My whopper actually looked like a burger should! Not sloppy at all. I plan to keep returning now. read more

I have made several trips to the Burger King in Strasburg on my way to work which is usually between 6am and 6:15am. They are never open on time. This morning it was 6:20 and the only employee I saw was at 7-11 getting coffee. I have also had good experiences here but it's very disappointing in the morning. read more

Great service. It is nice to go in to a fast food place and have the employees be kind and attentive. So many places just have people working there going through the motions but this BK has employees that actually seem to care. read more