I tried to write BK privately, but it just didn't work out. It's before midnight. I'm not a BK person since I don't like hamburgers. I can eat chicken burgers but only if I have to. It was amazing that I saw they have tacos! CRISPY TACOS. honestly the only fast food ones I'll eat if I have to is JITB. These look fantastic. They have sauce. I asked for none. Also ordered small cheese sticks and chicken nuggets. Cheese sticks are phenomenal If you eat right away. Great price. Nuggets are what you expect. Tacos are probably great but they had sauce on them. I'm not being a baby-I have severe asthma AND tasting issues. Couldn't even eat a whole one. Wish I would have double checked. Once I took a bite I didn't even. Want the nuggets. Waste of time and money. Normally, I get mistakes are made. But there was no one in front or behind me. How do you accidentally put sauce on it? That's my main order I couldn't eat. Such a disappointment. read more

RIDICULOUS!! I waited 20 minutes with a grand total of 2 cars in front of me to get my meal. I had to sit 15 of those 20 at the window watching this lady pack up dozens of other meals, at 1:30am, while she ignored me at the window. This is not the spot if you want your food anytime soon. I get my food faster at ACTUAL RESTAURANTS!!! This place is a total shit-show and I will not be back. Take your business elsewhere... read more

Food was hot and fresh. We were able to order quickly, and found a nice clean table to sit at. They had SpongeBob crowns all over the place, which made my grand daughter super happy. We ordered the SpongeBob meal, and the only disappointing thing was that were were rung up incorrectly, and evened up paying for something that should have been included, but not worth the hassle to me. The food was good, and I sure do love a whopper. read more

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The signs might say 24 hours open but that's a mistake. I've come by at 1:00am and 3:00am and was told both times that after midnight it's only Doordash. So if you're hungry and it's after 12:00am, you are out of luck unless you order DoorDash. McDonald's is right up the street and they thankfully are truly 24 hours so at least I can grab a quick bite on the way home. read more

Thee worst Buger King in the history of Burger King's. I love close by several times I've gone to get a meal after a late night at work as it is the closest to my home. Usually closed at 9 or 10 pm. Tonight I went and pulled up and the open 24 hour drive through sign is on. I pulled up to order. The kid on the other side of the intercom said "Are you here for Uber Eats or Door Dash?" I said no. He said "well, that's all we're doing now." This place is the worst. read more

Mike the cook is a stud. his service was amazing, despite him receiving many trials and tribulations from others. Would highly recommend, if Mike is there read more

The lady at the drive through was extremely rude and unprofessional. You guys really need to get your workers in check, because she was a complete bitch and should be fired. I was trying to relay what I was told to order, a chicken sandwich meal and two chicken sandwich triples, and all she repeatedly YELLED was "huh?" So I thought, maybe it's just an order that you can only place online? So I just said never mind I'll take two #9s. Mind you, the entire time she was screaming through the microphone. So we get to the end of it and she had taken off the original sandwich, so I asked where that one had gone, and she began to scream louder, somehow and began to curse me out that I was incompetent. She was screaming and cursing all about our confusion. So, in short. I will never be going here again. Whomever that employee is, she should be fired because there is absolutely no reason to act so hostile to a customer. I deem myself as a kind person, and she horrified me. read more

This place SUCKSSSS They always get the orders wrong and the cashiers are mean and it's over priced I know there's inflation happening but CMON read more

The attitude of the drive through employee was so rude. They also barely filled up the frozen coke drinks we got . Never going back. read more

Burger King - Frozen Coke - Burgers Near Me - Reno, Nevada

I went to the drive-thru they gave me the wrong order I came back in the restaurant ordered the food again they gave me the wrong order again and I had to wait until they fixed the order the last time that they fixed the order they still messed up the order a total of three times there's not one time that I could say that they fixed the food properly I cannot believe that this business is still open everybody has a bad attitude there and the only reason why I still go there is because my little girl is autistic and that's the only thing that she'll eat they have no pride they do not have respect for themselves whatsoever read more

Every time I go to this Burger King they are so fast and friendly. I live in Spanish springs and will go out of my way to come to this Burger King because of their service. The one by me is horrible and I really appreciate how friendly and fast the staff is at this location. read more

What can you say about burger king that hasn't already been said? I'm not above above fast food dining. With that being said my time here i enjoyed myself. Friendly workers. Clean dining area. Food was good. Good selection of drinks. I mean from my point of view there's not much i can say. Nice place. Good food. Perfect location. read more

The lady in the drive-through was horrible yelled at us to get out of her drive through just because she wasn't ready to take our order I called and of course she answered I asked for her name and she said a human and hung up I don't know why they have someone with zero customer service experience working here definitely not going back read more

Wow. This place is fast. Great service, food is good. Staff is always friendly. I had the double king which was great. Every time we come here, it's always fast and food is hot. Rare nowadays as no one cares in fast food places anymore. These people care. I was in the drive thru all of 3 minutes and on my way again. Thanks to whoever owns this place and cares about it!! Kudos!! Always good and fast!! read more

Burger King - The double king!! Yum. - Burgers Near Me - Reno, Nevada

6:40 p.m. Sunday, Dec. 12, 2021... I pulled into the BK on Clear Acre Lane in North Reno drive thru. The lobby seems to always be closed evenings. I had been there the night before and tried their Texas double burger and it was good, so after work I had my heart set on another, even though it had taken almost 20 minutes in the drive thru to get my burger. As I sat there, 3 employees started waving me forward but there was a car about 5 feet in front of me. There was one car behind me and they were motioning her to move forward against me when they were already within about 2 feet of me. I rolled down my window to say I was fine (I dont like being deluged with smog being on someone's tail (all drive-thrus should have declines so ee can coast and not idle)...so I told them I was fine. They told and motioned me to move forward again. I said I'm fine here. They said they were closing the lane and I had to move forward and were aggressive about it. "Are you closing? What time do you close?" They told me to just pull forward. I asked again so I would know for next Sunday after work what time they closed. I just wanted to know for future reference. Is that too much to ask. The 3 of them again refused to respond, waving me to move forward. "Is it that difficult a question to know when you close?" They started laughing and said "Just move forward." I got out of my truck, walked back to the lady behind and asked her if she would be so kind to back up so I could leave. She backed up and I got in my car and told the 3 now standing there arrogantly laughing and waving good-bye as I backed up and told them what dumb assholes they are not being able to answer a simple question... as they continued to wave and laugh and saying things that I couldn't make out because the grenade took a bit if my hearing. ...and the other car behind me, watching the entire scene, left as well. Apparently, your workers are more interested in ridiculing and harassing customers and driving them away than they are in answering simple questions about hours of operation. My first job in high school, before I went into the Marines, was working for Burger King. I learned about Customer Service from Burger King in the early Seventies, before my Marine Corps service. Maybe they didn't like my Marine Corps stickers and license plates. Maybe they hate those of us who have actually engaged in service. I don't know, but whatever their personal mental issues...they should check those at the workplace door and not spill them onto the customers. Whatever you're paying them, and if any of them were management...you're paying them too much. I've been a loyal patron of BK for 50 years...no more. I'll buy patties and make my own at home on my George Foreman Grill. Given the wait times now at BK... it'll probably be quicker, too..and I won't have to deal with the personal issues of rude and abrasive employees with serious mental issues against the customers. read more

Burger King has burgers. That's it, that's the review. Yelp keeps asking for this review, but I can't see which location it's asking about. The one on Clearacre closes early a lot, don't order online after 2:00pm or you might not get the food you paid for... the other locations don't seem to have as much trouble. read more

Really? A double STACKER with no bacon? Adding vegetables somehow means take off the bacon? Worst part is I'm all the way back home and screwed.... read more

Burger King - Pathetic excuse for a "stacker" - Burgers Near Me - Reno, Nevada

Stopped for something quick. Ordered the chicken sandwich meal with onion rings around 10:30 am. The girl who took my order was very friendly and order was correct. Chicken sandwich was fresh however the onion rings not so much. Not sure how old or even if was leftovers from yesterday. Seriously. They were salty, dry and rubbery. Just glad the sandwich was good so I didn't leave hungry. read more

Burger King - Burgers Near Me - Reno, Nevada

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I stopped for some breakfast on the run. I walked into the place of business to some screaming among the staff. An extremely heated verbal exchange continued on as I was waiting for my breakfast. Dirty tables. Unorderly appearance. Burnt breakfast patties. The star goes to the lady, who handed me the food. read more

The 2 for $5 whopper special is awesome but when the lady asks you if you want cheese they charge you extra, an extra dollar. That's not cool the whopper already comes with cheese. She asked if you want cheese not extra cheese. Rude read more

Hahaha I cant believe this place is open, let alone passes health inspections! I came through one night, it was slow. My bf and I ordered 2 $1 menu burgers and some chicken nuggets. I WATCHED THE CASHIER HANDLE EVERY NUGGET ONE BY ONE WITH NO GLOVES and when I told her I didn't want them anymore she removed them from my purchase but still let me keep them. When she handed me my food I took the bag of nuggets and put them in her hand and told her she needs to be wearing gloves.. she had nothing to say to me about it. When we left we pulled out the burgers.. THEY. WERE. COLD. I don't know how hard it is for them to just whip up some fresh patties. It's like they were sitting outside not even being warmed. So when I called the store, I asked to speak to the manager and she told me she was the manager... I asked her "are you the manager or are you JUST SAYING you are the manager" she said no she's not. So when I asked again she said the manager wouldn't be in til tomorrow. I know they have to have a manager closing the shift so I asked again for a closing manager and she said "yes im the closing manager" and I told her "I thought you just said you weren't the manager?" And she just hung up the phone and didn't respond to any further calls. Such a poorly run store, children could run it better than you. DONT GO TO THIS LOCATION!! read more

I understand businesses are struggling during COVID but what I do not understand is how this particular location is consistently closed early but still accepts mobile orders. I have placed 3 different mobile orders which were paid for and pulled up to this location only to find the drive thru blocked off with cones and the dining area locked. Refunds aren't immediate. The last time that I went was December 29, 2021. The drive thru was again coned off. I walked up to the door and it was unlocked. When I approached the counter to give them my mobile order, I was cut off by the cashier who was sorting the large stack of mobile order receipts. She immediately told me they were closed. I immediately told her that I placed a mobile order that was paid in full. She gave me several side eye, dirty looks before giving me my food. As I was waiting, someone went to lock the door so that no one else could get in. She told the side eye employee "mobile orders only." How can they give mobile orders if they locked the doors and the drive thru was closed? Another patron walked up to find the door locked and he kicked the door from frustration. It was probably very frustrating to see that I was in there being served which was just pure dumb luck. The side eye employee has forgotten to lock the door as she was sorting the mobile order receipts; one of which happened to be mine. I can forgive having to close early from time to time due to short staff however I cannot forgive passive aggressive rudeness. I will also never understand why this is the only fast food restaurant in the area that is closed during regular business hours consistently. I am going to guess poor management, poor employee skills or both. This is a shame because I really used to love going to this location because it is so close to my home and workplace. read more

give this place 0 star's if I could management is terrible food taste like it's a week old plus most of the time you never know what your gonna get, your food the guy behind you or the guy behind him like I'd rather be homeless then go back here read more

Drove into parking lot at 7.30at night told to go to drive thru very sharply . No customer service . 60 th birthday party of 17 treated as garbage will never try again . New owners definitely but not customer oriented . DON'T spend your money . We work for a living please this out . App makes you put a star rating . 0 is the truth . read more

Got bad food at b.k with this whopper you did not see the tomatoes was bad so this is just not right how could you just put this on a burger and not see its bad read more

Burger King - Rotton tomato - Burgers Near Me - Reno, Nevada

Good afternoon my name is Janeth Salas I'm a resident from California I came this long weekend to Reno to spend time with my sister Norma and her family i really had a bad experience with BK last night Sep 5,2020 like 10:04 I had send my son and nephew to get us food they waited for 45 minutes for them to get their order and when the food arrived the food was really bad cold , the meat was not well cooked and the union ring and chicken nuggets were extremely hard my kids were unable to bite them Immediately call to BK and spoke to Danny the Manager he was very helpful he inform me that he either replace my order for following day and he apologize for the unconvinced. I made a courtesy call this afternoon around 12:54pm to spk to the Manager in duty and updated her about the situation of last night she was very rude no options for her to work with I did inform her what we had spk to Danny she sd that I needed to talk with him again once he is in duty no help from her at all and she hung up the call very unprofessional. My sister and my daughter in law went to BK to get the money bk and they notice once the walk in that the manager and associates were talking about the conversation they had with me through the phone once my sister ask to talk to the manger she came out been to aggressive and her daughter was very aggressive too my sister thought she will ended up getting beat up refused to provide the corporate number my sister keep asking for it until she throw the sticky note to my sis they keep telling the manager Elsa to be professional and to pls maintain the calm bc everyone was getting out of control but she was very unprofessional showing their employees on how to provide bad costumer services .. I would ask all my people out their if you had any inconvenience with this manager to pls raised your voice and make our voice to get listen so BK will hire professional Manager who know how to handle a situation .. Thank you to all the community that spend their money in fast food restaurants. read more

Burger King - My receipt that shows the time of my purchase and the Manager that didn't know how to manage the situation.. - Burgers Near Me - Reno, Nevada

every single time I go there they mess up my order today I went there and sat in the Drive-Thru for almost 30 minutes and all I ordered was a milkshake and some onion rings the employees are young and obviously not experienced and customer service I should be compensated for the time that I spent waitng for a car in front of me when they should be moved to the front of the store while they were waiting for their food to let other customers get their orders f*** that place I will never return Stank Eye read more

Burger King - Oreo shake - Burgers Near Me - Reno, Nevada

They guy that works the drive through late night is super rude basically talks to you like you trash

My friends are I were on a break from our RA duties and went to grab something to eat. We got there and the drive through was closed no worries and then another women had a door dash order. She went to open the doors and they were locked and we tried the other and again locked. It was 2:30pm and their sign said they would be closed at 11pm not 2:30pm. We waited to see if anyone was on a break and would open up again. We chatted with the door dash women and she was a very nice but needed her order. A man came out and said that they were closed and that there was a sign saying so. There wasn't and continued to tell us and her directly that if "someone got a job and worked" they would be open. He was rude and disrespectful and should not have said anything about "getting a job" when her own job was dependent of his that he was not completing. read more

If I could give them zero stars i would. The absolute worse experience ever. I was in the area and had time to kill while i waited for my prescription so i figured i grab a bite with my kids. As soon as i walk in all you can hear is every employee fighting and not even acknowledging the customers. Finally after me and the one person in front of me get acknowledged the manager (as so he looked like it) walks over and says whos first. I ignored it and let it slide i then order my food and he was completely rude at the fact that he had to fix my order because of their error. Once we sat down all you hear is the arguing in spanish in the back as a native speaker it was completely rude and embarrassing for any person to be talking that way in an establishment they sounded like sailor mouths left and right. Please go to another BK and avoid this one at all costs. read more

Who stands outside and in the drive through as a manager telling people " only two people working" and turning people away, rather then getting inside making food? This place needs to re-evaluate the management. read more

Food was horrible onion rings were hard like a rock soda was out of fizz and tasted like carbonated water they did not make my sons burger right and put sour pickles on them the lady at the window was rude and caught an attitude when I asked more 2 more sauces will not come back again read more

Waited over 30mins at the window and watched 2 female employees run around the store and chit chat ignoring us. Then they ran out the back door and didn't come back in until I called the store about 3 times. Terrible service, need new employees both were younger girls one wearing a grey zip up and the other a pink one. read more

Thought I'd treat myself to breakfast biscuit. Watched in disgust as the food handler not wearing food gloves assembled everything. No gloves, no love. NOT going back to this BK despite the temptation of a good coupon. read more

I rarely go to the Burger King in Golden Valley as every time I have ordered the Whopper Jr it is cold....and that's the sandwich I like....so usually I go just for the ice cream cone....a couple of days ago I ordered the cone for the low price of $.92 the girl drops a nickel of my change and laughs....and then says I'm sorry....I replied with there is a nickel out here if you'd like to come get it....she stops laughing and looks at me like I said something horrible. I don't understand customer service anymore. read more

I am not pleased. I ordered bacon cheeseburger with no ketchup, and there's no bacon plus they covered my sandwich with mustard. Also systems were down and we sat in the drive-thru for 5 minutes to even be told this. TRY HARDER NEXT TIME MAYBE read more

Burger King - Burgers Near Me - Reno, Nevada

This is the WORST BK restaurant in the history of the earth!!! I sat in the drive thru line for over 5 MINUTES (with only ONE car in front of me)!!!! They got my order wrong, so I went inside to get it changed....and THAT almost took 15 MINUTES!!! When I asked for the manager, the sorry ass employees there looked at me like I was the asshole. The employees were rude and the service SUCKED!! How HARD is it to work at Burger King?!?!?! DAMN!!!!! read more

If I could give a zero rating, I would!! I had the absolutely WORST eating experience ever! I ordered a fish sandwich - they fried and re-fried the fillet NUMEROUS times! I couldn't even chew the fish patty because it was so hard....I am not exaggerating!! It was like eating fish jerky...I was so very disappointed after the first bite that I threw the sandwich away. My counter person was of Asian Indian descent and absolutely horrible - no personality; no suggestive selling; and looked like I was inconveniencing him. He gave me a cup for a drink...I tried to get ice out of the soda machine...the ice machine wasn't working...so I took the cup to him and he looked annoyed that I was bothering him...he asked me what I needed...I told him, "Ice...your machine is not working". He responded with an "oh"...gave me a kind of smirk and proceeded to give me a cup with ice in it....he KNEW that the machine didn't make ice and yet, he gave me a cup without telling me or not putting ice into my cup!!! This is the 3rd and VERY last time that I will visit this location. I have been here a couple of other times and was very disappointed at the speed of service and quality of food...but this really was the worst food that I have ever eaten. I might also add that I used to manage Burger Kings and we utilized secret shoppers...I suggest that the owner of this franchise also utilize secret shoppers...I can see from YELP that I am not the only person that has had bad experiences with this location. If the owner needs confirmation, my order number was #30; 5/4/18, 645 pm, big fish combo. how convenient...the survey number is cut off read more

Worse BK I ever been. Been here 2x, thought I would give it a try again but I was wrong. Inside the store was filth and dirty, trash can full to max, counter by the drinking fountain was never clean. Burgers, Fries & chicken was cold. Better off go to Sonic, Wendy or Arbys food always hot. read more

This Burger King on Clearace Ln is out of stuff or not making stuff on a weekly basis. Again this week. 5pm for dinner. Was told they are ONLY making burgers and fries. Nothing else. No chicken sandwiches, no chicken nuggets. No drinks of any type. THIS IS WEEKLY. I AM NOT JOKING. WE ARE TOLD ON A WEEKLY BASIS WE DON'T HAVE THIS OR THAT. This has been going in for months now. This is 12/15/20. I believe new management is much needed. read more