BK lounge for the win!! Today I came into BK for a late lunch, and was impressed with the cleanliness of the restaurant, speed of food, kindness of staff and the taste of my meal. I ordered a whopper jr with mozzarella fries and a drink, which came to $6.85. The whopper jr deal was 5.49, but I couldn't resist upgrading my fries to the mozzarella fries, for only .40 cents. Darn good meal at an unbeatable price. Thanks for lunch! read more

Burger King - My delightful meal, at one of the numerous clean tables with a nice view of busy Colombia St! - Burgers Near Me - New Westminster, British Columbia

The service is atrocious they don't even Let me finish, saying my order, and the teller kept interrupting me. They forgot to put cheese on my burger so I went and asked for a slice of cheese. She wanted proof so I showed her my burger with no cheese on it. All I wanted was a slice of cheese that I paid for. They ended up giving me a whole new burger for some reason a total miscommunication there will never go back super disappointed because I really do love Burger King. read more

Hadn't tried BK for years and had some coupons so I thought I'd give them another chance. Bad idea, I'll never never be back. Shitty incompetent service, gross food and they can't even clean off the tables. read more

They need to fire all the curry munchers here. How are you going to hear me say "spicy crispy chicken burger" and give me an original chicken sandwich?? Everyone here is incompetent and the food sucked anyways read more

We made the mistake of being super hungry and having no choice but to lose our minds knowing this is quite possibly the worst Burger King that exists in Canada. There's no grilling here ... After 2 fires it would appear that the microwave is the main source of heat, which did not defrost the bun... If you want that nightclub experience of shoes sticking to a floor, walk inside and order. read more

Burger King - Who needs a warm bun when it can be ice cold - Burgers Near Me - New Westminster, British Columbia

I must say that this was one of the strangest BK experiences I have had in recent memory. Parking is available in the large Columbia Square parking lot. As of the time we visited, the actual restaurant was under the wrath of the City, for having renovations done without permits. The Stop Work Order taped to the door explained it all. This left my friend and I with no choice but to visit the drive through, then eat in the parking lot. On a side note, whoever taped the business hours to the door window doesn't know their AM/PM. I assume the drive-thru closes at midnight, not noon. As for the food, it was in line with other locations. Now if they would just get those construction permits and reopen already. read more

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Worst Burger King I've ever been to. Customer services is consistently terrible. Paid $34 for two can dine $11.99 and two Nashville chicken sandwiches. Total cost should have been $27 plus tax. Didn't give me a receipt. Didn't say a word when I asked why the price was so high. Didn't say goodbye or thanks. Management needs to fire these a-holes and re hire everyone new. Or maybe management is to blame. Either way, don't give this business your money. read more

Took awhile for service. Stood by myself with no one around me while people were working in the kitchen. Just wanted a quick bite and got 10-piece chicken nuggets for $1.99 with their spicy Buffalo dipping sauce. read more

Burger King - Menu wall - Burgers Near Me - New Westminster, British Columbia

Wow! What a dive! While Burger King is never my first choice of burger joints, I have been in a few over the years. This one is by far the dirtiest and most poorly run place I have ever seen. They are painfully slow and don't serve you what you ordered. If you like very poorly prepared food, in a filthy setting, then this is the place for you. And fortunately, there is a pharmacy next door, for all your food poisoning needs. read more

I know this is a drive thru BK and expectations aren't high. But I went through the drive through and the guy at the drive thru window, opens the window, doesn't greet, doesn't acknowledge, not even a "hi". Just sticks out the debit machine to pay, I tap, he still says nothing. He gives me the bag. Still says nothing. I say thank you, and still says nothing. This guys literally said absolutely nothing the entire transaction We are still paying customers and expect at least acknowledge of a even just being a person in front of your face. Management needs to really work on training or set some kind of customer service standard. read more

If you want to see possibly the worst Burger King in the Lower Mainland, please check out this location. I hope the corporate people read these reviews, and make some immediate changes. And I hate posting awful reviews (everyone can have a bad day), so I went here a number of times before posting my verdict. Location: I went to find a seat, before ordering, and a counter person yelled across the restaurant at me that I was in a 'Closed Area'. 2/3 of the restaurant was apparently 'Closed' to customers. This included the Washrooms. This was a Thursday at 8:30 PM. No signage stating an area was "Closed", except a large dangerous tower of chairs sitting off to the side. The staff person pointed to the tower of chairs to rudely scold me for not figuring this out. Service: On a Friday at 7:30 PM, we ordered two Cheeseburgers & Fries. The order took 20 minutes. This was on top of waiting 10 minutes at the counter. There was literally nobody at the counter for 10 minutes! Somebody finally appeared, and then another customer (who was in drive thru) came in the front door and shouted that they wanted to cancel their order because they had been waiting even longer. No apologies, no explanation. Oh, and there were only 2 other customers in the whole place. Food: Horrifying. Burgers limp and soggy. Fries taste like they've been sitting for hours. Nuggets are crusty and hard (over cooked). Again, I went numerous times just to make sure this wasn't a one-time thing. I have watched other customers suffer the same (if not worse) fate with their service and orders. This is really sad. I always liked Burger King over McDonalds or Wendys, but this place is killing it for me. read more

a minute ago First visit after many months of avoidance. I can see why their rating is so low. In the middle of what would have been a fairly large order, the clerk started to give me a hard time, rude and aggressive. On their website they offer Chicken nuggets and fries at a special price. This is in their OFFERS section. He demanded a coupon number. On my 27" computer screen there was NO NUMBER. Never mind the size of my potential order or that I am the CUSTOMER he would not bend. Bottom line, went to A&W received extremely good service delicious food and not smart alec attitude. Suggest others follow and avoid the tasteless Burger King Food all together read more

Make up for the fact I didn't get cheese on my whoopers that I ordered that I paid for, in addition to the food being cold. Not like warm, cold cold. This is not my first poor experience at this location, at least this time the staff was friendly. During my previous experience I was told that Burger King does not customize burgers, have it your way? read more

Burger King - Burgers Near Me - New Westminster, British Columbia

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If a restaurant cannot fulfill delivery orders, then what's the point of even offering the delivery service? Seriously.... I've called a couple of times to say just that and no one ever answers. read more

Didn't notice this Burger King in New Westminster. Parents go to it all the time for the $3.99 breakfast meal. 2 pieces of toasted bread, white or wholewheat, 2 eggs your style with hash browns and your meat choice (bacon or sausage) You definitely get your money's worth! Clean with ample parking. read more

Burger King - $3.99 breakfast - Burgers Near Me - New Westminster, British Columbia

Definitely not going back there, almost finished fried before burgers were ready; also wrong size drink. Washroom facilities were so disgusting, I left without finishing my food...not gonna beat a dead horse so I end it here read more

Not trying to be mean but the last me and my friends went here even the other time was the service is not tollerable. I had some customer service experience in my previous work in a deli at downtown and that's not how I behave infront of a customer. Looks like the staff here (mostly) hate their job. Imo if they dont like it they can just leave right? That's just me. Defintely not going back unless I don't have any option. I hope it changes. read more

My god how can you screw up a veggie burger not once but twice? Seriously? You can't blame language barrier as the person who was assisting me was just dumb as a doorknob in terms of assisting. She even read the order back to me and the kitchen still got it wrong. read more

I actually like Burger King's burgers, so I have been to many locations in the lower Mainland over the years. Every locations I visited, the service was slow and the people working there are either indifferent or rude. However, this particular location on Columbia street takes the cake. The service is so slow that this cannot be called FAST food. Worst, though, is the attitude of everyone that works there. Nobody greets you, or smile, or say thank you, and that includes the manager (who served me). It is obvious that they do not want to be there. Overall, it's just a bad experience that put a negative spin on the rest of your day. read more

I love their poutine but it's way over priced. The restaurant itself isn't too bad but I would be lucky if they get my order correct and not have to go back to get it correct. read more

The girlfriend and I wanted to try the pulled pork sandwich and yam fries for a late dinner. Didn't realize the restaurant part closed at 10pm (their doors were locked before that though), so we went through the drive-thru. For two sandwiches, a yam fries and a drink, it was over $13. Yikes! Food came quickly... Probably because they didn't actually put a lot of pork on the bun. With how much sauce they used (a sweet vinegar-based sauce), they could have used shredded cardboard or sliced hobo. Overpowering and very sloppy. I don't mind a saucy pulled pork sandwich if there's actually enough pork to hold it all together. The yam fries were tasty, if a bit thin. They put them into the bag upside down too. The likelihood of me going back is very, very slim. read more

The yam fries weren't bad, although they should come with mayonnaise. The pulled pork sandwich had too much sauce and not enough pork. What pork there was wasn't pulled. Not a satisfying meal. read more

Went thru the drive thru today...ordered 2 10 pc chicken nugget meals and a whopper meal. The person working the window entered the order in wrong even after I repeated it to her twice (didn't ring in the nuggets as a meal). When I got to the window, I had to repeat the order a third time. Took at least 5 mins for them to get my order together (apologies to the 3 cars waiting behind me). When I got home, I found they didn't give me one of the fries and the whopper was ice cold...my wife had to microwave it just to make it edible. Total bill was $30...from a fast food place??? You would think for that price you'd at least get some semblance of competence! The kicker was when we called to complain, the number on the website was not in service! read more

Burger King - Burgers Near Me - New Westminster, British Columbia

Service bad.....the place is dirty.....looking into the kitchen you can see that it is filthy, I can't believe they "cook" ...I mean microwave in there.....can't believe the health dept hasn't shut them down......never again..YIKES! read more

These guys water down their pump ketchup. I asked for the packets and they pointed me back to the pump. I just straigh up told them it was watered down. read more

Burger King - Watered down ketchup from the pump on the left. - Burgers Near Me - New Westminster, British Columbia

This particular location has been shut down for health issues more than once ...saw city inspection coming out of the restaurant portion and they remarked to me that I'd better find someplace else to eat lunch read more

Terrible customer service Cold lousy food Waste of time and money All their prices just increased again its even more expensive now I remember back in the day when a whopper just the sandwich was less than $5 now it's more than $5.50 without cheese read more

Worst place for greasy food. I have waited up to 20 minutes from this place. It's filthy and closes unrealistically early.

Food is just good. Not very consistent with their service. I have come back to my office missing items and having to drive all the way back to the restaurant without even a sorry. read more

I have never seen someone hate their job as much as the girl in the check out window....a very curt one word answer to a question about a burger, shakes the machine at me at the window as i must not have been fast enough to tap my card, says nothing to me whatsoever , pretty much throws the bag at me with no thank you, no words whatsoever, then turns and walks away rudest service ever!!!! read more

Wow, I always try to be fair, but this Burger King Franchise is once again terrible. I was there a few years ago and just got 2 double cheeseburgers and a pop and was left dumbfounded as too why they microwaved the meat and buns, when. It was supposed to flame grilled and made to order, barely edible then. I wasn't on yelp then. This time I was on my way to work around the corner and decided it's been long enough, I'll pop in for a burger. I ordered the $1.99 chicken nuggets and a $5 meal deal. The cashier was nice, the food wasn't. He put the fries on the tray, I had one. Stone cold, he said "I fix", he goes to fry bin, scoops some out and drops them into the oil. I couldn't believe it, he was re- deep frying cooked fries. I should have said ok, just a refund please. He said it is done that way...whatever. I sat down in this empty dated lobby and tried out the Big King. That was so-so, the fries were of course, below average with a double crunch of overcookness. The soda was overwatered of course, and the nuggets were lukewarm. Perhaps I should have gotten them refried too. Then as I'm eating away I heard a female worker screaming from the Kitchen. OMG that's gross, Ewe gross, gross ewe omg. Another male worker said keep your voice down, but she went gross again. That was enough for me and I left most of it there. Perhaps time for someone to call the Health inspection service. It appears that workers are related or friends of family and it shows in the lack work ethic. If this was a Mcdonalds franchise, it would be taken over and made a corporate store. Burger King on East Hastings was just as bad, and thankfully they are gone. Busy ones like Highgate and Metrotown are better esp the highgate location as the manger told me they don't microwave the burgers and they are made to order like they all should be . read more

Just tried to eat here Truly do not waste your time. The Insides have been closed for renovations for about a month. So I tried to order amidst the cars. with only 4 cars in line it was taking 5 mins a car to move through. Car in front drives to mike and waits, and waits. finally after the car at pickup window drives away they get to order. Now all I wanted was a shake but as I was waiting thought I should make it worthwhile so decided on poutine. Well never did get served as the car drove through I waited no one came on speaker even though there was a car behind me. Having to wait ten minutes to order then another ten for the food does not seem like fast food (especially at someplace with no insides). If I could rate it no stars I would. read more

I have a story to tell about this particular BK in New West. I went there a few months ago and ordered a burger and fries. I got my food, sat at the table, put vinegar on my fries and started to eat. Realizing that the fries were cold, I took them back to the lady that was on the counter, I told her they were cold and that I would like some new ones. It was her next move that completely grossed me out. She took my fries that I'd been eating and put vinegar on and threw them back in with the fries that just came out of the frier to be served to other people. When she gave me new fries, I said, "You put my fries back in to be served again, that is gross", She just shrugged her shoulders as if it was a perfectly normal practice. I put a complaint on the BK website with absolutely no response. My advise, stay clear of this BK, you never know whose fries you're getting. read more

paid over $17 for chicken, onion rings and caesar salad. chicken was recooked to the point of just being hard crust all the way through, 10 small onion rings for 2.39, caesar salad is romaine, parmesano and croutons right? not iceberg lettuce, melted orange cheese and half cooked bacon. 87% inedible garbage. i complained and got one 1.99 burger coupon. food my twice, shame on me read more