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    Popeyes

    2.8 (26 reviews)

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    Front of restaurant~
    Edward L.

    Finally, a shiny new Popeyes location in Burnaby. Parking is available in the strip mall lot, as well as the side streets. The place is nice and bright. Seating area seems slightly smaller than the Port Coquitlam location. Staff are friendly and eager to help. The chicken sandwich is really something one has to try. Hits the spot. This is the go to. There's a reason people in USA go crazy for this thing. With that said, the secret (tartar?) sauce is what makes the sandwich unique. The weird thing about this chain in general is that many of their items are also mediocre and/or not worth ordering. Their onion rings are greasy and mushy. Their biscuit (and chicken biscuit by extension) are mediocre at best. I would avoid these items and stick to the sandwich. Hopefully the crowd dies down a bit over the next few months. The lineup was out the door by the time my friends and I left.

    the sun shining over a city street
    Lachesis L.

    I found the signature chicken combo really good (after many years away from North America) but my fav is the mashed potato with Louisiana gravy (totally different from KFC and amazing) Came back twice for an extra gravy and other delicious stuff Staff are nice, place is busy. but since most ppl are not wearing masks, I assume pickup is a better option :)

    a hand holding a hot dog and french fries
    Jurn L.

    Oh boy.. am I ever glad that this location has finally opened up! Prior to this location, the next closest location was in Port Coquitlam.. which we would only go to if we are in the area visiting family or friends. So we are quite stoked to have a location in Burnaby! On this day (on a Friday around 5:30), I came at the right time cause there was only one couple in front of me. Then while waiting for my food, the lineup suddenly formed and was outside the door. Phew! I ordered two Spicy Chicken sandwiches for fiancé and I, plus a large order of Cajun Fries. The sandwiches were extra spicy this day as I was sniffling the whole time I was eating it. Absolutely loved it.. spicier the better! I know some thought this sandwich was just okay, but we REALLY love it. So good! Definitely a lot of visits in the near future.

    Eating at the booth

    The greatest chicken sandwich i've had in my life. Easily beats the Cajun Chicken Sandwich at tap and barrel or any equivalent restaurant. Thank you, Popeyes.

    The object joint of choke. Fresh out of mouth

    Apparently I had to give a star rating. I couldn't give a negative star I had/ have a Horrible experience piece of joint of a chicken was in my food. It broke my tooth as it ripped the gum as the piece was slim ya d fell out. Trying to deal with management a the hire ups. I have a request to everyone I am having an issue with Popeyes Back in July I went to said restaurant I was eating the poutine fries and bite into a gravy covered u. knowingly chews a piece of rubbery cartilage which pulled my front tooth. Ripping the gum where the tooth broke off. So I contact Popeyes telling them what happened They were in denial it took forever to deal with them I got an estimate of the cost and best way to fix issue. They offered 200$ for my " pain and suffering ". I was asked by the manager they wa ted the tooth and the piece that was in my food. I told them no because they would deny that it ever happen. They said they need to. "Examine"things I told them that I would be screwed if I did this. They said I need to co operate so they can help. Soooo I had gave a piece of the piece and I gave them the tooth. I asked them to email me a note stating what just happened and what I gave them. I came into store a couple times to figure out what was going on with the case. I talked to the branch person and he tells me that I have been harassing the mgr of store. I also get a call from an investigator for store trying to make me say throngs that aren't true. Talked to the branch person. He tells me that I agreed that I was the cause of my tooth being broken. The investigator was being passive aggressive and running in circles and badgering me The branch person said ther I would have to lawyer up Im like " yea ok like i can afford a lawyer and of course can't afford the cost of the fixing of the tooth. On Sept 27 I went to Popeyes to talk to ppl outside telling them my story and how they refuse to take ownership of this incident About an hour after leaving. Popeyes called the police and had them come to my house (2 police cars ) to tell me I can not talk and tell people my horrid experince. I was mortified embarrassed. with them coming to my door. Telling me I can not "protest" in fro t or anywhere on " private property ". The mall is considered private property. I told them methat I did t know I could t. The police seemed to sorry to hear and thought the whole situation was stupid basically as they apologize, but they had to do their job and notify me Sooooo im asking everyone to boycott Popeyes I really do t want anyone to have to go through this either soooo here I am at home and my mom comes home watching all this happening. Im in shocked dismayed , and in disbelief with everything going on lastly hoping b/c of the gap it won't weaken the other teeth Soooooo as u will see in pics the piece the tooth and the gap. Sadly it's a fron t tooth Soooo I ask that you boycott All Popeyes We the people need to make a stand to hit the owners that they need treat and take ownership of their mistakes. Please boycott as I don't want anything done to anyone else

    Garbage

    Ordered from skipthedishes and the sandwich wasn't what I ordered. I asked for no mayo and it was covered in it. Fries were stone cold and the mash potatoes were just gross. Refund request was initially rejected and then given $10 on a $27 bill. The food was inedible but I guess I got a bottle of sprite for $17!

    Three times I have ordered. Everytime no breast in the order. Today 8 piece chicken 2 wings 6 thighs/ribs! This is not what I was told from cashier. I had asked for breast and legs. She said 8 piece 2 breast, legs,thigh and wings. The macaroni salad overcooked noodle flat and mushy. I put in just under $50. I thought 3rd time lucky...not! I am taking chicken and macaroni back in am.

    Chicken..salty chicken

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    5 years ago

    the food is really tasty. the behaviour of staff are very good. I like the way they are serving food. :)))))

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    Always great service and food. Great clean location…read more Thank you Vandana, always a friendly face.

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    Popeyes - chicken_wings - Updated May 2026

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