Very friendly servers. It had a modern and new vibe. I wish they had the self…read moreOrder kiosks, but the food was good and delivered fast. I even got some coupons for more free !

Food is delicious!!! The people are pretty friendly. I don't usually go in so I don't know what it…read morelooks like on the inside. I usually go through the drive through. I just feel like their prices are OUTRAGEOUS. Over $2 for BEANS!!!

DQ Grill & Chill is one of my occasional stops when driving between Detroit and Indianapolis for…read morework. It's located just south of Ohio-24 so it's a quick on and off to take a break. The service at the counter is friendly and you can choose to dine in the small dining room or outside tables to enjoy your treat. On this day I chose a coney dog and fries that were my choice on the option of two items for $5 and a S'mores blizzard which was a tasty treat. I was able to make my entire stop in under 15-20 minutes and had the option to refuel at Marathon that was conveniently located nearby. I noticed a worker timely wiping down tables as various customers visited over time.

Needs something quick on our way back home. Got moved along quickly through the drive thru line…read more Typical DQ experience. My boys got their regular treats and for a change I tried blizzard. It was just okay!

I waited in this restaurant and chose to eat for here and they didn't bring my food to me and I…read morewaited in the McDonald's for 25 minutes

There was no ice in the lobby, there was no sweet tea, the counter by the tea was full of trash,…read morethe floor was sticky, the workers were yelling in the back ant it took 20 minutes for them to make 2 cheeseburgers and a fry. 30 minutes later still don't the rest of my food. Tables were messy. No one was in the lobby but me and I still watched at least 10 vehicles pull through the drive through.

I was in Napoleon for a week for work and since the city is VERY small and limited in food choices…read moreI was excited to see a Subway! I ordered my usual Subway sandwich - a 6 inch roast beef with everything except for olives. When it was time to put the spinach in my sandwich, the lady who was making my sandwich literally put one spinach leaf in my sandwich. After asking her politely if I can get a little bit more spinach in my sandwich, she literally put just ONE more piece of spinach in my sandwich. I asked her politely a SECOND time if I can have just a little more spinach and once again, she literally only put ONE more piece of spinach. I decided to ask her a THIRD and last time if I can have a little bit more spinach and to my astonishment, she again only put ONE more piece of spinach leaf in my sandwich. After I asked her politely 3 times for more spinach, I had a grand total of 4 pieces of spinach leaves in my sandwich!! 4!!! Not to mention, they were the smooshe d and small pieces. Furthermore, the lady helping me seemed very angry and annoyed from me. I'm sure this doesn't happen at all Subways but ever since my experience at this particular Subway happened (this past summer), I've never wanted to go to a Subway again and always think about this particular incident when I pass by a Subway. I only remembered to write this review today because my friend asked me if she should get Subway or KFC for lunch and I instinctively said KFC because of my very angry Subway experience at Napoleon.

Great subway, I agree they could give you more food portions for your money. Makes it worth coming…read moreback for.

This once was a go to for margaritas. The food is sub par…read more The waiter actually spoke English fluently but he was rude. My first skinny margarita was delicious. The next one came back sour. I shared half of it with my friend who agreed. We spoke to the waiter and he commented that all margaritas have lime in them. I added a bunch of sugar to the other half and it was ok. The thing is, shouldn't he have offered to replace it? He was arrogant enough to walk away from the table. We will not be returning. There are plenty of good Mexican restaurants where you don't have to wonder if your $13 cocktail is going to be good enough to actually drink. I wonder how many of those waiters and waitresses have green cards....

We ordered a dish from the seafood section of the menu and it was one of the most delicious meals…read morewe've ever had--Pescado Azul! Mahi Mahi in white wine sauce with spinach. We shared the dish and still had leftovers to take home, it was such a large portion. This was after devouring the made-at-the-table guacamole and the hot habanero salsa with chips. Our server, Ramon, was excellent! Attentive and got everything perfect with our order. Offered to have us take home the chips and salsa which was very nice. We've always had great service at this restaurant and we drive from Bowling Green to enjoy it.

Comes to a facility delivery driver walks through a safety barrier, then trys to walk through work…read morearea and after denied access he tossed the food on a ledge and says fine you can deal with it. Driver attitude sucked!!

This is as clean and well run Pizza Huts I've ever been to. Standard Pizza Hut fare. For those…read morethat enjoy the occasional Pizza Hut, the Napoleon Hut is a safe bet for a good experience.

We ordered one hamburger, one cheese burger and fries and were really disappointed. They were…read morereally small burgers and overcooked

I'm a frequent customer at this location. I usually eat here at least once or twice a week. The…read morestaff is usually great. On Saturday, January 4th 2025, I placed a mobile order with the app. My order total was $54 and I was emailed the receipt and still have it. The app said "order paid, all we need is you" just like normal. I check in and get to the window. The girl at the window was very polite and asked if I needed a drink carrier. A little later a manager comes to the window and says she can't give me my food because I owe $30. I say that can't be right, I've paid and have a receipt. She says, nope that's not what it says. So I pull out my phone and hand her my receipt. She shrugs it off and tells me she can't give me my food. She hands me this paper receipt for $84. I ordered a couple combos, a $5 bag, and 4 kid's meals. One kid's meal was free for using an offer in the app. The receipt she had was showing every single line item with a value attached: kid's drink, kid's fry, 4 piece nugget. Nothing was showing as meals. I'm a reasonable person. I compare the two receipts and I tell her this looks like what the issue is. She doesn't compare the receipts at all... she just says that it looks right to her. She tells me if I don't pay her $30 then her employee will get fired for having a short drawer. I paid in the app. It was all digital and I never had any money in that drawer. If there was a short drawer, it had nothing to do with me. Pretty suspicious, right? At one point, this manager even tells me I was only charged $54 because that's all I had in my bank account. Seriously? If that was the case my order wouldn't have gone through and I wouldn't have a receipt. Don't tell me what's in my bank account. After a very long time of having to sit parked in the drive thru and having this manager yell at me, she finally gave me my food, and had to be rude about that as well. There were people honking in the drive-thru. It was terrible. She wouldn't give me a refund or the food and this was so much more drawn out than it had to be. I spoke to managers and she is getting "coached". That's about the only outcome. They said I'm getting a refund but I'm still waiting for that. Be wary of this location.