Super clean. Friendly and efficient service. Food was as good as any Wendy's gets. The restrooms…read morewere very, very clean.

I was enjoying my meal, so happy that I finally got the food that I have been craving all day. When…read moreI get home to sit down and enjoy my meal, I come to find an interesting ingredient they decided to add in my sauces nuggets. As I bit into one of my chicken nuggets it comes to reveal a mid-length black hair in my chicken. After finding and removing the hair my meal was destroyed and wasted with me only eating one chicken nugget out of ten.

Food is delicious!!! The people are pretty friendly. I don't usually go in so I don't know what it…read morelooks like on the inside. I usually go through the drive through. I just feel like their prices are OUTRAGEOUS. Over $2 for BEANS!!!

Very friendly servers. It had a modern and new vibe. I wish they had the self…read moreOrder kiosks, but the food was good and delivered fast. I even got some coupons for more free !

I went through the drive thru and ordered a bbq brisket burger...got it home and was just the…read moreburger...no brisket!! I wasn't taking it back...don't have time!

Alright, I travel for work and forgot to change the location. Accidentally ordered to the Napoleon…read moreOhio Location on Scott road. I called the location they basically refuse to cancel the order. They told me to call the location that I need to order from and see if they can transfer. If not to call them back, the location said they cannot transfer orders and now the napoleon location won't answer my phone call.They picked it up, and hung up.Horrible customer service. So I contacted corporate and this was the response: Hi Brent, Thank you for reaching out to the BK Guest Care Team! I've reviewed your inquiry and understand that you've placed a mobile order at an unintended location. Currently, we do not have the ability to edit orders after they have been placed, which means we are unable to cancel or change the location of this order. The good news is, that as a one-time gesture, we are able to offer you a full refund. You can expect to see a $30.30 credit applied within 5-7 business days, depending on your financial institution's processing times. Going forward, we recommend enabling location services in the app to ensure that you are ordering from the closest or preferred location to you. This is the best way to ensure the app can locate your nearest location. Please always double-check the location prior to submitting your order. If you notice the same behavior upon checkout and that the order may be directed to a different location than intended, please reply back to us with screenshots or screen recording so we may further investigate this issue with our Technical Support team. Please let us know if there is anything else we can do to help and thanks for being a valued Burger King guest! Best, Brayan I appreciate the refund but dont make it seem like its not the right thing to do by saying a one-time gesture. Umm no I didnt get the food because I was over 100 miles away from the location and your team member is unprofessional and cant answer the phone. I started out my working career in the food industry and became a district manager to a major food chain. NEVER have I heard of not being able to cancel an order whether it was placed in person or online. And if that is true why would this not be something that you guys fix first. Absolutely atrocious. I will not return to this location when working in napoleon maybe not even return to burger king at all. Especially if they cant cancel a order. Horrible business practice. Also never needed them to transfer the order I just needed them to cancel the order. Just wanted to make it clear

Well maybe you can give us the correct size cone when ordered and not replace it with the same…read morething when we ask you to correct it. disappointing when we get a medium cone for a large that was ordered and paid for to only be replaced with the same size cone.

Needs something quick on our way back home. Got moved along quickly through the drive thru line…read more Typical DQ experience. My boys got their regular treats and for a change I tried blizzard. It was just okay!

Amazing food but one time they gave us the wrong thing in an order and I went in to show them the…read morereceipt and show them what we actually ordered and it took 30 minutes for them to come to the desk. They also frequently get orders wrong and one time I ordered a medium Coke and they gave me diet Coke overall an amazing restaurant, but food and service need more work

I waited in this restaurant and chose to eat for here and they didn't bring my food to me and I…read morewaited in the McDonald's for 25 minutes

I was in Napoleon for a week for work and since the city is VERY small and limited in food choices…read moreI was excited to see a Subway! I ordered my usual Subway sandwich - a 6 inch roast beef with everything except for olives. When it was time to put the spinach in my sandwich, the lady who was making my sandwich literally put one spinach leaf in my sandwich. After asking her politely if I can get a little bit more spinach in my sandwich, she literally put just ONE more piece of spinach in my sandwich. I asked her politely a SECOND time if I can have just a little more spinach and once again, she literally only put ONE more piece of spinach. I decided to ask her a THIRD and last time if I can have a little bit more spinach and to my astonishment, she again only put ONE more piece of spinach leaf in my sandwich. After I asked her politely 3 times for more spinach, I had a grand total of 4 pieces of spinach leaves in my sandwich!! 4!!! Not to mention, they were the smooshe d and small pieces. Furthermore, the lady helping me seemed very angry and annoyed from me. I'm sure this doesn't happen at all Subways but ever since my experience at this particular Subway happened (this past summer), I've never wanted to go to a Subway again and always think about this particular incident when I pass by a Subway. I only remembered to write this review today because my friend asked me if she should get Subway or KFC for lunch and I instinctively said KFC because of my very angry Subway experience at Napoleon.

Great subway, I agree they could give you more food portions for your money. Makes it worth coming…read moreback for.

Amazing food, amazing service and all the waiters and waitresses are so nice and the music is…read moreamazing!

We ordered a dish from the seafood section of the menu and it was one of the most delicious meals…read morewe've ever had--Pescado Azul! Mahi Mahi in white wine sauce with spinach. We shared the dish and still had leftovers to take home, it was such a large portion. This was after devouring the made-at-the-table guacamole and the hot habanero salsa with chips. Our server, Ramon, was excellent! Attentive and got everything perfect with our order. Offered to have us take home the chips and salsa which was very nice. We've always had great service at this restaurant and we drive from Bowling Green to enjoy it.

Comes to a facility delivery driver walks through a safety barrier, then trys to walk through work…read morearea and after denied access he tossed the food on a ledge and says fine you can deal with it. Driver attitude sucked!!

This is as clean and well run Pizza Huts I've ever been to. Standard Pizza Hut fare. For those…read morethat enjoy the occasional Pizza Hut, the Napoleon Hut is a safe bet for a good experience.

Excellent service! Smiles on every face! Food was very hot and delicious. This one is a keeper if…read moreyou're hungry and it's early they're open 24 hours enjoy.