Food was great, i don't know why they joce on bk like them burgers not your way every time! on top of that Lazarien a worker at this establishment made the experience world class, i have a suttering problem and she helped me order for 20 minutes. on top of that it seemed like she was the only worker doing her job! while i was dining in the other workers weren't doing nothing but talking by the seating area, have they no work ethic? read more

I'm not really here to tell you about Burger King. Burger King is Burger King. They've been doing my order wrong since 1990's. BUUUUTTT I couldn't resist getting some How To Train Your Dragon themed food! Spice level is a joke, but I get it has to appeal to the masses. Food tastes same as always, but my husband liked the hot version of the cheesesticks. Same food just a fun way to eat it. Good marketing at its best. read more

Burger King - How To Train Your Dragon Whopper - Burgers Near Me - Houston, Texas

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I order on the app they said my order didn't go thru. Told me to resubmit the order. Guess what I got double charged. Wouldn't refund my money. And gave me 2 orders but wouldn't give me the 2nd receipt. Because they know that messed up. Trying to communicate is ridiculous their English is so hard to understand. I asked for a manager guy tells me he is the manager, but knowing that the lady in the back walking around that doesn't speak, English is the manager because she started talking to everybody in Spanish, but when I tried to talk to her, she kept talking to me in Spanish, and I don't speak Spanish one of the worst Burger King's I've ever been to it will never ever go again, but I will be trying to get my money back. read more

Pésimo servicio, son lentos y además groseros, esperan ah que pidas tu orden llegando a ventanilla. Si quieren evitar una perdida de tiempo, eviten este lugar. Es comida rapida y esperas casi 30 min por solo 1 hamburguesa read more

Today is my last day going . The waiting time is horrible. I had to tell the person my order four time and still they can't hear me si walked in. And the young guy inside took ten minutes from the time I got in to take a man's order then he walked off and I had to wait about ten minutes till someone took my order . The Hispanic ladies in the back just gossiping and taking their time to get one burger. Done wow. When the young. Man called out the order he said that it was a bacon cheeseburger and I thought it was the man who had order before me but I told the Young man what is the order so he didn't care to repeat the order . I mean the workers there are wayytyyyty too slow. If the previous manager gio is reading this I would like to thank you for working there because you had your employee working and orders coming out. Zero Stars if I could give any zero read more

I normally don't leave a review for fast food places but this was one of the weirdest experience. They have two places where you can order which is fine but when we got to the front they didn't have our order at all. It was somehow deleted when they scrolled around trying to find it. And they tried to push us along by giving us someone else's food without confirming what was inside the bag. We told them it wasn't our food and then another person did the same thing by giving us someone else's food. So out of all the fast food places around the area I wouldn't recommend this location. read more

la comida estuvo caliente no esperé tanto tiempo me dieron muy buena atención. Estoy muy contenta porque todo estuvo excelente. Yo regresar a comprar a establecimiento read more

This place and most of Burger King are a joke.if you wish to get insulted order in their app and go to pick the the order .

Such a slow drive thru, just take it out if you can't keep up, last time I ever come to this one.

I waited 30 minutes for 1 car to fucking be served. I left once I was able to get out of the damn drive thru line. Flipping burgers doesn't take 30 minutes. Fire your staff and find a new one read more

I'm seeing a trend in two line reviews like everybody else seems to be doing it, just wanted to see how it felt. I'm done here. Hurray for the 2 for $5 sandwiches. read more

This location is horrible. The service has been bad for a few years now. I placed an online order and when I went to pick it up. It wasn't even ready. I had to wait in line for almost 30 mins, only to be asked to go to the front and wait for my food. I had to eventually leave and feed my kids something else. read more

Burger King - the inside of a car with a menu on the dashboard - Burgers Near Me - Houston, Texas

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Slow service , very inattentive . Line long for no reason. That I was at the window for about 15 min with cars in front & behind me & the person never took my order read more

My review is based solely on my food order !! Okay, so I haven't been on to this location in a long time ! So I was excited to try the mozzarella sticks, UNFORTUNATELY my first try of the mozzarella sticks were a disaster!! The mozzarella sticks were BURNT !! So, I wasted my money !! Oh and the gentleman who was at the drive thru was very nice, BUT, the cooks have to do better !!! read more

Burger King - Look at this !!! Burnt mozzarella sticks !! Sad, Sad !! - Burgers Near Me - Houston, Texas

Terrible employees. All the 1 star rating is true to word. Customer service here is absolutely terrible. The food was not good. Owner or management need to start thinking replacement immediately if they want to turn it around. read more

Please don't go here!! We came here in the drive thru at 9:40pm and waited for 20 mins to order just for them to tell us they are closed. The lady was so rude and we told her that it doesn't close until 12am!! The worst experience ever!! read more

Burger King for the breakfast win this rising. I usually go for Jack's French toast, but Burger King never fails me and stays consistent. They ALWAYS have the 3 piece or 5 piece available. Yum! read more

Food is average. Service is what I would expect at a Burger King which is not as good compared to the last two burger kings I've visited. There they actually delivered the food to the table and stopped by to make sure everything was ok and if we needed anything else. I don't know if that's the new standard or just above average service. But I suspect it's the latter. The thing I don't like about this place is its kind of dirty. Tables were sticky and had crumbs. The soda machines looked tired. And they never refilled the ketchup dispenser while we were there. All condiments, utensils and napkins are behind the counter so you need to ask, including salt pepper. read more

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The worst service!!! I get it it's a fast food place and I've been in the industry but John the skinny African American guy in the drive thru is extremely rude! One their speaker doesn't work and when I couldn't hear him I politely told him I couldn't hear him and he proceeded to raise his voice not because I couldn't hear him but because he was annoyed. Then besides him rushing me, I was asking that What he had on the screen was not what I have ordered and AGAIN since the speaker doesn't work I couldn't hear him saying the order and when I repeated myself he then proceed to raise his voice in a rude manner! I get it it's fast food but for the love of God get some decent individuals! Best believe I'm on the line with corporate. See if they can get management to pre screen their rude employees! And buddy if you don't want to work there then Don't! read more

I ordered through drive-thru and the lady there told me to wait in front of the building to receive my items. After they handed my food and drinks, I doubled checked my items and I realized I was missing somethings from my order. By that time the two workers had already went back into the building and tended to about 5 cars before I went through the drive-thru again to mention that I didn't receive all my items. When I pulled up to the window I had told them about it but she told me that she couldn't do anything without a receipt. I checked my Burger King bags if there was any sign of the receipt because they didn't hand it to me when giving back my change. And sure enough, the receipt was no where to be found- I told them about how they didn't give me a receipt but they didn't want to hear anything else from me. Just kept saying no service without a receipt. I paid around $78 for 2 large drinks, 2 8 pc chicken nuggets and 2 large fries to be missing from my order. I understand that the night shift was severely understaffed (as I only saw 2-3 workers) but it was quite a significant amount of food and drinks they were missing. It felt as though I was scammed out of at least $10. read more

0 stars so rude !! Expecially the drive through if you wanna be rushed and yelled at because your looking at the menu than this is the place to go because the rude ask lady working here hates her job read more

i've only been to this location twice the first time one of the employees had an attitude and the second time the two young men thought is was funny to put more than a handful of ketchup packets in the bag. i knew i wasn't the first customer they did this to cause when you pull out the drive thru you can tell someone threw out there ketchup packets on the concrete entrance. read more

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Worst Burger King ever, seems hard to find good help at this location. I was the only one in line and it took them 30 minutes to get me a no.1! And when I asked for sweet tea, they didn't have none. Then I asked to substitute my frys for onion rings, they didn't have any either! Definitely not fast food, I didn't bother to eat it cause if they that lazy to heat up a frozen patty, I'm sure the sanitation process is non existent!! But I'm sure the homeless guy I gave the burger to didn't care! Take your business elsewhere read more

Today I went to Burger King with my friends and having a good time because we was hungry Olivia the employee had a very bad attitude she got my order wrong and paid more then I was supposed to. when I got to the window she was rolling her eyes having a attitude saying what did I order. I had told her rolling her eyes and neck ain't going to get her no where she yelled at me wanting to fight me I don't think that ever proper of her. I feel like Burger King is a job for her but I do feel like I need a apology and my money back. Bad customer service I also asked for corporate number she didn't want to give it to me. her name tag said Olivia and when I asked if that was her name she said no. Burger King let's get better employees read more

Always make sure to check all your bags because they have a tendency of not giving all your food. It's happened to me four times at this location in two months. Half the times the food is fresh, the other times it's cold. read more

Wow got the texas whopper (came with jalapeños) meal for $9! This is the amount of jalapeños they gave! Sloppy pathetic excuse of a burger, you think they can put more then 4 jalapeños on a double burger read more

Burger King - Burgers Near Me - Houston, Texas

It's good tho!!!Anybody and everybody should come to this Burger King it's stays open later for the people who have the munchies!!! read more

Burger King - Burgers Near Me - Houston, Texas

No matter what you order for breakfast via the drive-through beware because you're likely to get a number one sausage egg cheese croissant and it'll be cold..... read more

Ordered a club salad and received a salad with no dressing, no croutons, no fork, nothing. Called to complain and couldn't get anyone to answer the phone. Terrible customer service read more

Cant believe they dont have coffe in the evenings. I went to this location looking to biy coffe and to my surprice i was told they did nt have coffe!! Wow! What kind of customer service is this read more

I drove thru, sat there for 5 plus minutes, no one in front of me, 2:00 p.m. I thought the speaker was broken, so I drove to the window. Old, black fat lady in the window told me to drive around again, I sat there another 10 minutes , would not take my order. When i came to the window she was eating. VERY RUDE AND UNPROFESSIONAL. I know that it is a health violation to be eating while in the kitchen serving food. Burger King really needs to monitor their staff better. I own a business and if I treated my customers like this , I would be out of business. This window order taker should not be dealing with the public. She needs to be fired or retrained on how to behave. read more

So me and my boyfriend were having a nice ride home when we decided to stop by this BOOGER burger. We got about 40 chicken nuggets and took them home after that we got home and started to eat them but once I was almost done with my first bag I saw that one of my chicken nuggets had a booger on it. I showed my boyfriend the nugget and agreed that it was indeed a booger. Never going back to this specific BOOGER king again. read more

DO NOT GO HERE ! Very Poor Service. I went through the drive thru, and waited for five minutes until someone started to take my order. When I was done ordering I pulled up to pay, and the lady was having an attitude. She also gave me a drink that was half empty with no ice, and when asked to fill it/add ice she clicked her teeth, and snatched the drink out of my hand. Never going again ! read more

It's a very dirty place was extremely hungry when I came in but walked out sick , it's gross!. The kids are smelled like urine.

This is the worst customer service ever, besides that they always forget to put at least one thing that I ordered in my bag. The girl that works there is very rude after I told her that something was missing in my bag. She rolled her eyes and and slammed the drive thru window after she gave me my order after I told her she forgot something. It's the girl with tattoo on her lower arm. She's not professional at all. She shouldn't work there with that attitude. New encounter 6/2/2018: I came back and new staff was there. Thinking better staff will be working. I was wrong!! This time the guy in the drive thru told us we couldn't add a drink at the window because we were holding up the line and then we said, it's a frozen drink...he then said we don't sell those anymore, but it was still advertised. We just said ok and took our order. He put our debit card in our food which is very unsanitary. So I asked for the manager. Then the manager (Sam) listened but then said "don't you eat with your fingers and then contaminate it?" I told him no, you wash your hands before you eat. I asked for them to switch my chicken nuggets, and he said all you want is free food and slammed the drive thru window. So disappointed because I love Burger King food but their staff at this location is getting worse than before. If they act like this I wonder what goes on in there. read more

Horrible customer service and they got my order wrong should consider on who they hire here.

Ordered the Oreo Mint shake got a regular Oreo shake and they tried to fix it but instead of making a new one the lady added some mint flavor. Didn't work still a tasted like an Oreo shake! SMH! Won't be stopping at this BK anymore read more

Had great friendly service at about 130 today. They got my order right, drive-through was fast, and well-kept employees