Always have had a great experience at this BK. The ladies and gents working there are patient and courteous. They even make sure to tell me about specials going on; like one morning I got a croissant-wich and by getting a second one it cost me less than a dollar. Deal. Keep up the good work Cave Creek BK! Stop leaving bad reviews based on things this specific location can't control (ie. crappy mobile app development and pricing set by corporate). If you have that kind of feedback, leave it through their support channel here: https://www.bk.com/support. read more

A friend told me about the pineapple float. Feeling adventurous I tried it. It is definitely a pineapple taste and made me think of an island adventure. A bit sweet yet still refreshing. They have sit down and drive thru. Park in their lot. WiFi in the building. read more

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My wife and I travel around the U.S. We're big fans of Burger Kings ! And one of our all time favorites across the entire US is this one! 34193 Cave Creek Rd. Cave Creek, Arizona. Starts with a great team-always friendly and prompt in providing excellent service! The dining area is always clean and the drive through lane always moving. What I appreciate the most is their consistent cross sell prompts! Every time they make a friendly suggestion for a new or on-sale product. I hope someone from BK Corporate reads this and gives the team in Cave Creek a big THANK YOU! read more

Best in town, Food is always fresh/hot . Service always meets expectations, love how clean they keep the restaurant. 10/10 Experience, highly recommend read more

The app messes up an order and the location isn't willing to make it right. We come here often so what's it cost to remake one burger that you added dairy when someone can't eat dairy. The lack of consideration and adaptability is incredible - lost one regular today. read more

Found insects inside my burger disgusting it smelled really bad this was so disappointing read more

Burger King - Black insect inside whopper nasty - Burgers Near Me - Cave Creek, Arizona

Told them about a drink that someone spilled on the floor. It covered the floor of two booths. When I finally got someone to pay attn to me and told her about the spill, she said "yeah we know but we don't have time to clean it." Then turned around and stood by the fry station, doing nothing and chatting with her friend. Food was good but if this is how they treat the things I can see, what is going on in the back where things are hidden from the public???? read more

Burger King - Spill that they didn't "have time to clean up" because they're too busy standing around in the back. - Burgers Near Me - Cave Creek, Arizona

Stale buns fall apart in your hands, got order wrong. Overall poor quality. Spent $50 on food you regret buying immediately.

My wife and I used to get best burgers whether beef or chicken in it with fresh lettuce as required while in Maryland or DC area prior to relocating in AZ in mid 2021. We have had our favorite spicy chicken burgers and fries from Cave Creek store a few times past two years, they were of worst quality and hard crusty with rotten romain leaves in them. In last month, we ordered again under a coup for two chicken burgers and fries. We were totally disappointed and almost threw up after trying to eat them. My wife and I couldn't imagine how on earth being in Cave Creek, AZ, the quality of food at Burger King be so bad....!!! We will never recommend anyone to eat fast food at a Burger King store so long we live here in AZ. I am being very honest and express that your store in need people with more experience starting from the manager to those who actually do the real job thinking of customers who likes to eat real authentic Fast Food like Burger King stores in Mid-West and East-Coast even at Tucson, AZ. read more

I had an employee tell me that when they are out of the Impossible Burger patties they use regular meat patties.

Awwwwesome food!!! Service was on top!! Loved the space in there, real cozy!! I would recommend coming here, I think it got review bombed.. :/ read more

The manager. He runs the most stingy Burger King in the US. And, no flame broiling here -- the burgers taste steamed. No beef flavor at all.

Customer service and the McDonald's brand is not what it used to be. Brought my 7 year old in to get an ice cream and myself some food. Was told after a couple minutes of talking through sweets menu that ice cream wasn't available. Girl working the counter saw our disappointment and just stood there. No attempt to keep our business in any way. read more

I would rate negative if I could. How is it possible that you pay $14.00 to get a burger that is not eatable with out any recourse! We couldn't go back to ask to replace the burger... who knows what they would do if you make a complaint and to go back 5 miles after drive through and find you have something that is not eatable. By the look of these reviews, it doesn't look like they care if they lose customers. Avoid this place! BTW- I was told they do not accept anything on apps at this location. read more

Burger King - Burger King Whopper. - Burgers Near Me - Cave Creek, Arizona

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I don't usually leave feedback, but wanted to share this photo... I don't usually order from Burger King ever, but had a random craving so I decided to door dash some food. I ordered a Biscuit sandwich, and received a burnt ass croissant instead. I Also ordered the French toast Sticks and asked for syrup, not to my surprise there was no syrup. I'm not mad or surprised at all, just annoyed how these restaurants can never get the simplest orders right. read more

Burger King - Burgers Near Me - Cave Creek, Arizona

Went in for lunch. I ordered fiery chicken fries on the kiosk. When my food was ready, Glenda, the manager informed me they were out of fiery chicken fries. I asked why a sign or anyone wasn't notified they were out of that item, she than proceeded to yell and immediately sounded frustrated stating they haven't received their delivery truck yet. To the point the other employees had to apologize on her behalf. I find it odd and a shame the manager is the one that was unprofessional during my experience at the restaurant. So because of Glenda I will not be returning to this location and I will let everyone I know to do the same read more

Terrible don't even bother going if you don't know how to use the kiosk if you need to do something, you will just have people standing back there on their phones not even acknowledging you close this place read more

This is new location. I'm so happy it's here as Carl's Jr. down the road closed. It's closest fast food burger place near the high school next to Walmart, so I predict it'll be very popular. My son loves their whopper and Jr. whopper for me. Their onion rings are also yummy. They have drive-thru window so this morning, I decided to get an order of hash browns to go with my coffee. It was hot and fresh. Very quick service as most of the kids were in school. read more

Burger King - New location, yay! - Burgers Near Me - Cave Creek, Arizona

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16 minutes in the drive thru today in cave creek. What a joke. Food was burned too. Avoid this place.

Ordered on the mobile app, the manager stated they didn't get it, confirmed the address, date and pickup time, manage said well we didn't get it and walked away. Poor customer service, no offer to help or tell me to go to the app to ask for a refund or offer to make the food I ordered and you could clearly see in the app which I had pulled up, just walked away. Keep in mind they were even that busy, no one in the drive through and two kids that placed an order right before me. This is the last time I will come to this location. Burger King for taking my money, not giving me my food and wasting my lunch break. read more

Arrived at 6:15 PM. They locked the dining room. Ridiculous. I don't want to eat in my car.

Horrible service...20 minutes in a drive through...4 cars? And proudly taking EBT...thanks for ghettoing up Cave Creek...

The best Burger King in town. Food is always fresh and hot. Late night drive through tonight after a long day, when I got home with my food opened everything and I kid you not it actually looked like the commercials and advertisements! Thank you! read more

5 stars or 1 star? Ok, let's be real, the only time in history any fast food restaurant ever got 5 stars is from Ronald McDonald's mom. When all things are considered like friendliness, cleanliness and the quality of the food I have to honestly say that my experience eating at this location wasn't that bad. The counter person was upbeat and helpful and didn't look bored. I know that's like telling your sister she's really not THAT ugly but it counts. Service time was fast and the place is spotless, but again that's a qualified compliment because after all they are brand new. I ordered the new Double Quarter Pounder King without thinking at the time, holy cow (um, sorry) that's a half pound of meat. If you, like me, prefer your hamburger to be meat, cheese, bun and maybe a pickle slice you will be in nirvana with this burger. There is absolute no frilly foo-foo half-wilted veggies or anything else to distract from the taste of meat and cheese, and yes there is enough of both that you can actually taste them. There was also a smattering of chunks of raw onion and despite the horrified warnings of big city food critics that you NEVER put ketchup on a hamburger, the Double Quarter Pounder King was in your face with a huge dosage of tangy red good old American ketchup. I would have been in ham(burger) heaven except when the clerk told me the price ... $8.39 for one burger and a small "value" drink, the burger alone is $6.29. Are you kidding me, Burger King? You actually think you can compete against Five Guys, Smashburger, Culvers, Fuddruckers and all of the other burger joints that are competing in that price range? Answer: I don't think so. I liked my burger but I will never buy one again at that price. On the not-so-flip-side of this review are two things ... first is that the only place they tell you that price before you buy it is in lettering smaller than a cockroach riding a tricycle on their reader board. That sort of rubs it in, doesn't it? You've got a Godzilla-sized poster in the window publicizing this new burger, I think it borders on dishonesty to hide the price in such tiny text behind the counter. The other questionable, if not weird, thing is after I got my drink I came back to the counter and found the counter clerk holding my burger in his bare hands ... just the burger, which he was handing to me and when I looked a little surprised he offered " do you want me to just hand it to you"? I almost LOL'd and said "no, I'll take a tray". read more

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I think there are a few really good employees and then you have the employees that obviously don't care about the store basically they're just there to collect a check Lazy mfs read more

I went here a year ago and haven't returned. Super rude employees, rude to the point I called the corporate office to complain. They were supposedly going to send a gift card that never came. Go down the road to Dairy Queen or head the opposite way to get Wendy's or jack in the box! read more

This Burger King is a little further out of the way for us but easier to get in/out than the one on Quail Ave/Cave Creek Rd. We've eaten here several times in the last year and the meals are very hot and tasty including the fry's which I think are better than some other nearby places. read more

NO SHAKES, fountain drink dispenser only spat out the syrup and NOTHING ELSE!! Assistant manager was SOOO RUDE, she cursed so much. Drive thru was closed at 8:30 so we had to go inside to order and the ENTIRE floor was soaked. Would NEVER recommend coming to this location. ANY location would be better read more

Worst whopper meal I ever had in my life !! They put a pound of mayonnaise on it made me sick and threw up . If I didn't go through the drive threw I woulda thrown it at the guys face read more

From Inside the store. I ordered 2 crispy chicken sandwiches from the mix and match menu. With only cheese pickles and ketchup along with a few other things. I go to grab my food check to make sure every thing is there. I am missing a chicken sandwich and they gave me the wrong on. They give the chicken sandwich on the hoagie role. I said this is wrong. The order taker was somewhat confused. Grabbed the manager I told her the problem. After feeling like she needed to comment on how it wasn't there mistake. They proceed to fix my order. I even said I would keep the hoagie chicken sandwich and only make me the 1 one more crispy chicken sandwich from the mix and match. I wait. My order comes. Another hoagie. I'm like. Hello. I pointed at the menu and said that is what I want. I don't want this I want the crispy chicken on the round bread. The order taker said. You want a whopper impossible? I literally lost it with the imbecility at that point. I grabbed my food and left. I get home and. And of course my son doesnt like it. So that why this review is getting written. Need some training for the order takers and a lesson in good customer service for the manger on duty. read more

Burger King - After a few bites he didn't like it. Differnt kind of chicken. - Burgers Near Me - Cave Creek, Arizona

Ordered a Bacon, Egg & Cheese Biscuit. Got home and had a Sausage, Egg & Cheese Croissant.

Drive up window order only. The food comes out fresh and hot. This restaurant manager seems to be doing a very good job. Employees are all very friendly and courtesy. So for a fast food restaurant..5 stars. read more

Ordered 2 double cheeseburger combos. One with no seeds on the bun, that didn't happen. 2 orders of fries & 2 orders of onion rings. Only got one of each, which were upside down in the bag! The rings didn't even fill the container, nor did the fries. Considering what these workers are getting paid now you would think they could get a simple order correct. read more

AT 10.30 this morning my husband picked up our order. We live 5 minutes away. THE FOOD WAS STONE COLD. The fries were apparently made last week or at least tasted that way. My sandwich bore little resemblance to a Cheese bacon burger. It has enough mayo on it for ten sandwiches. Cold greasy and tasteless. My husbands sandwich was not what he ordered. Single instead of double and condiments incorrect. WE WERE NOT GIVEN A RECEIPT. I WONDER WHY? He thought it expensive at the time. The meal went into our garbage. Follow up phone call with the manager was made. She offered free food for both of us and an apology. Honestly we will NOT be collecting that! read more

So much for the term fast food. Possibly the slowest drive through service I have had anywhere. Literally took 20 minutes to go through the drive through. I have given it several try's and am done. Go to McDonald's!! read more

I was heading to Walmart yesterday and decided to stop at Burger King and relax for a few minutes. Nope, the dining room was locked because they didn't want to deal with counter traffic. The drive thru at this restaurant is notoriously slow and I didn't want to eat in my car. So I went across the driveway to Firehouse Subs and really enjoyed their food while relaxing in a comfortable dining room. So I guess the lazy BK crew did me a favor after all. read more

Had to try the impossible whopper and I LOVED it. Hubby who normally thinks fake meat is awful, found it tasted just like a regular whopper! Could not taste the difference at all. But yes, it is $1 more. Love the onion rings too. read more

I normally reserve ratings such as these for more of a sit down restaurant type place, but I've been to this location quite a few times and the service is amazing! Obviously the food is fast food so there isn't anything special there, though I seem to get fresh fries etc. quite often. As with many new establishments, they have a TV that has the news on it which is convenient for catching up on things while you wait, though I've never really had a very long wait. The people there could represent BK in a commercial though. Super friendly and helpful from their whole staff, and actually kind of made you feel like you were part of a community, which granted its Cave Creek so it is a smaller town, but generally you don't get that feeling from one of the largest fast food chains in the country. I'll keep coming back! read more

No greetings. Employees kept talking and ignoring me for a few minutes even though they knew i was in front of cashier. The young cashier boy is ridiculous. Other workers also behaved same. No one let him know a customer was in the store. Gotta be kidding me. I am strongly begging In and Out burger should push it out at this location!! read more

When I usually go there everything is super good especially the shakes. But tonight the line took about 10 minutes and our food wasn't too good. read more