So this evening I called the Burger King in Belton looking for an employee to ask him if he had seen my sister because she was not answering her phone and I knew he had contact with her. Upon calling a lady answered the phone, stated her name was Angela. I politely said, ma'am can you tell me if this certain employee reported to work today. Before I could even complete my sentence she screamed, who the fuck are you? I replied with excuse me, I am asking for this employee please. After that she called me so many curse words, bitches, hoes, whores, cunts, threatened me, yelled, screamed and hollered countless obscenities as well as threatened me! I am not sure what her issue is exactly however I did inform her that I would be speaking to a manager above her, and I will be my best to get to the franchise owner. There was absolutely no need for her to curse me, and threaten me at all, but especially not on a business telephone. As loud as she was I am sure the employees there heard her, and I am pretty sure guests probably did to!
I had to call the Temple location to get their area supervisors phone number. I did speak with her, but the manager Angela still has her job after she has acted in such a manner to a guest over the phone! Nothing was done apparently!
I personally will not visit this location again, and I highly encourage the community to stand behind me and not dine there either. There is no need for a person to speak to another human being in the manner in which Angela spoke to me! If enough people stand behind me and not dine here, the franchise owner might step in and actually do something with the employees that are working here! read more