I was searched by racist attendant as I was leaving the store and the delivery system is appalling, they wanted to dump my huge order on the curb when I live in an area where things are stolen. nobody communicated with each other so I ran around in circles on the phone, the whole experience was really terrible and traumatic and I will never go to that store again. read more

Bunnings Warehouse - Bunnings logo - Hardware Stores Near Me - Alexandria, NSW

This is the most incredible Bunnings. It's the largest, most efficient, hardware store I've found. 6 stars read more

This is the boss of Bunnings. The Über-Bunnings. It's twice the size of the Mascot Bunnings which is already huge. It has heaps of parking, a cafe, a mega play centre for kids. If it had beds and a bar I'd consider coming here on holiday. read more

Bunnings Warehouse - Fun park INSIDE Bunnings. - Hardware Stores Near Me - Alexandria, NSW

They have everything! A very good place if you like to build something! The people who work there are awesome an extremely friendly an make a very good service! I like it there read more

Customer service was TERRIBLE in a way that was OUT OF THIS WORLD I was sent up-stairs and down-stairs FOUR TIMES for the same thing and I still walked away empty handed. I was sent to the "special order section" upstairs because I wanted to get several things in-store delivered. I waited in line only to be told that because the items were in-store, they were not a special order so I had to go downstairs to the service desk, which i did. Once I was there, I was told because 1 of the items I wanted to order was not in-store, I had to go back up stairs to the "special order section" to purchase it and that they would be able to deliver everything at once - the stuff that was in-store and the stuff that had to be ordered in. I went back up-stairs and the woman told me that, no, she could only order me the "special order" and that if I wanted to order everything at once, she could not do it. I had to do this down-stairs. When I asked her why the woman downstairs had told me something different, she said it was because people are only trained in their specific area and don't know the rule for other areas. At this point, I got fed up and left. But before I did so, I asked 4 people to point me in the direction dolomite for my worm warm. 2 of them had no idea, the other two pointed me towards 2 different sections of the shop, neither of which had dolomite (that I could find). What a shocker of a morning!! read more

Hardware Heaven! Long trek to Alexandria but well worth it, as the closer Randwick Store is so appallingly badly run. Alexandria branch is hardware heaven, especially in power tools where you can actually handle tools displayed, compare different brands and features. Staff here are exceptionally helpful and knowledgeable and if out of their area of expertise will find you an expert colleague. Huge, free, undercover car park, masses of trolleys and/or helpful staff, snack bar, wonderful garden section, BBQs, kitchens, bathrooms, lighting, construction, cleaning, everything DIY, paint.... if you can't find it here you will either need Spotlight, Amazon or a trip to the USA. Store deserves serious investment in their website. Currently it is exceptionally disappointing. Pressing need for intelligent, intuitive and accurate "Search" system such as Amazon, Bunnings "Search" is almost useless if you do not know brand names. Store could do with typed product lists hanging at the end of each row. Suggestion box in store, or a link to Westfarmers email address for customer's suggestions would be a huge plus especially for new stores in the UK. read more

Friendly helpful staff with great product knowledge. Management must be doing a great job because they all look happy to be there! Special shout out to the lovely guy with curly hair working in the garden section. He gave great advice and recommendations. Look forward to the next visit. read more

Staff forcing everyone to line up for each aisle because of covid restrictions (fair enough) but everyone was forced to cram into a huddle to wait while the huge aisles are occupied with only 4-6people- if you could roam free then people could stay 1.5 meters apart. Instead you had 25 people crammed into one spot waiting in case they get too close to someone in an aisle. Seems counter intuitive when you are making people line up in a tiny spot where it's not possible to keep your distance! If people were able to walk around they could social distance appropriately. So dumb, and so rude about it. If you are that scared of getting covid because you are so vulnerable then stay home! Always the boomers- You are not anymore important or special than anyone else! read more

Awesome. If you have a need for virtually any hardware or soft furnishing requirement, this is the place I go. Now, Ikea is right down the road - so why not go there. Because this Bunnings doesn't lead me in a circle like maze. It's in and out, no more time than is required and the people they've got serving are friendly. read more

The staff at the checkouts think they're doing you a favour serving you. Very rarely polite and attentive. I was even addressed " Hey Next"

Just had a daybed delivered to find that we had been given the display stock at full price. Ripped shade canopy, stained mattress and missing cushions. People at the store seemed bewildered when we wouldn't accept the delivery. Absolutely disgusted by the response of the store. We now have to wait all day for a new one to be delivered (if they manage to find one in stock that is). The level of deception and/or incompetence shown by staff is astounding. Frankly, one star is too good for these people. read more

Bunnings Alexandria is an absolutely excellent store with the most helpful staff. I even phoned through an order to the Garden Section today. Just wonderful on phone as I wanted to arrange a delivery and even offered to deliver my Garden Mulch today. Bunnings has to be the most wonderful store ever. read more