I had heard from others in the neighbourhood about how rude this guy was, but I didn't believe it till I went in myself. I was the only customer there, but I stood at the counter looking at him while he sorted through his mail, pointedly ignoring me. When he finally deigned to engage with me, he took every opportunity to express his disgust at having a customer in the shop. He could barely bring himself to answer my questions. Then he wandered off so I had to wait at the counter again before he would let me pay.
Apparently he's not as rude to men, which is creepy! Otherwise it's quite comical. if you're a fan of Fawlty Towers you might appreciate the experience.
He's expensive too. Did this guy inherit the real estate? I can't imagine another reason he'd still be in business, except that there's no other hardware store anywhere near. A new store in the neighbourhood would definitely corner the market.
Enjoy this place if you're a masochist, or a connoisseur of sublimely bad service. :) read more