Amazing!!! This was our first time here but it was the best indoor play place (not counting…read moremuseums) that I've been to in NC! I've definitely been to a few that I thought were overpriced for what you get. I highly recommend this place. It's super affordable ($10 per child to start and cheaper when you are paying for more than one kid, better value overall to get a monthly membership which I believe starts at $34 a month). It pays for itself if you just come here 3x a month or more. They've also got little snacks for sale up at the front desk and you can purchase socks for $1 (they've got music notes on them haha). We arrived early around 9:20am when the inflatable bounce houses were still getting filled but the doors were open and the person at the front desk said it was unexpectedly busy this morning! The place gets pretty busy but emptied out around 11:30 when I assume most people left to go get lunch/put kids down for nap time. Tons of cute little snack tables and chairs for the smaller kiddos and bigger ones for waiting parents/grandparents/caretakers etc. Lots of sanitizer on every counter. They also had Kleenex boxes out (they know their audience) and Clorox wipes at the front desk. There's 2 big bounce houses (a blue one and a red one). The red one is more for jumping and running around in circles and the blue one has a rainbow "floor" interior that is super fun to run across. There are also 2 karaoke rooms with an expansive music selection, colorful overhead lights, and microphones which you ask for from the front desk. They've got the giant piano on the floor like the one from the movie 'Big'. They've got music classes which I believe take place in the back near the restrooms. Love the giant guitar slide and it makes guitar sounds when you slide down. I went down the slide as well and it goes super quick!! I was definitely more scared going down than climbing up haha. Oh and they provide a shelf of croc sandals to wear if you need to rescue your frightened child (I made use of them). I could really go on forever about how amazing this place is. Absolutely exceeded expectations. Incredible experience and place and definitely will be returning!!

I took my almost two year old here, with my younger babe in tow, for the first time today and they…read moreabsolutely loved it. The play area is open and spaced out with a nice variety of musical things to play with. Before coming, I really was curious if there'd be enough to keep the little one interested. Big or little, the kids will be interested! By musical things, think less handheld instruments and more installments for lack of a better word, such as the interactive world map where touching the musical note plays music of that geographic location. The percussion pots and pans and bells room was a big hit. My toddler wasn't ready for the big guitar slide, with climbing handholds and bars, but was able to enjoy everything else, including the small slide. I found it easy to carry my infant around and plop him on the floor from time to time with little worry. Some bigger kids run around but there are many side areas that are safer for the wee babes. There's music playing in the background and of course sounds coming from the many installments, and children shrieking. But overall, I didn't find the sound to be too loud or nauseating like it can be in some restaurants and such. There's plenty of space to enjoy snacks outside of the play area and clean bathrooms. The staff I checked in with were quite friendly. Oh and I really thought the price per child to be reasonable compared to most other indoor museums and play places. We will definitely be back!

Whenever we visit other states, we like to check out at least one indoor play space with our son,…read moreand this one was a great choice. The facility was nice and clean, and the staff was super friendly with a warm greeting as soon as we walked in. The slides were fun, the obstacle course kept the kids active, and the colorful ball pit was a big hit. It's definitely a great spot for toddlers and younger children. Kids need grip socks parents must wear socks at all times. They also have a parking lot and a special parking spot dedicated to the birthday child, which i thought was a nice touch. They have different birthday packages available. Finally, they have picnic tables to eat snacks and just relax. We'd happily visit again when we come to North Carolina!

Shaniya was our hostess for my grandson's birthday party! August 22 at six in the evening…read more. Ashton's birthday! She was absolutely amazing! Great personality! Her customer service exceeded my expectations! I'm the grandmother and usually I do a lot for his parties. But on yesterday I was able to enjoy the company of our party guests! Thank you so much Shaniya!

My 3 year old had a lovely time at this brand new play place. It's layout is great for discovery,…read moreand he was entertained for 2 solid hours of play. It could have easily been more if we had paid more for the art room. There is some seating for parents, free WiFi, and coffee. I could see myself ending up here on a day and getting some work done. The owner is very attentive and vigilant about cleanliness, I noticed she constantly cleaned as the kids played. She also mentioned that she sanitizes the balls in the mini-ball-pit and was going to purchase a ball cleaner. I'm excited to have this much-needed new addition to Fuquay-Varina.

This place is amazing! My first time here I expected my 5 year old to be bored after 30 minutes but…read morehad to practically drag her out after 1.5 hrs. My two year old also loved it. It truly is a space that caters to ages 0-6. The space is bright and clean. The owner is super friendly and attentive. The coffee and waters are a nice touch. She has cute kids' music playing softly in the corner and the whole vibe is just...happy. My kids can't wait to go back!

I popped into this place for a teacher workday with my two sons who are under a year and just under…read more6 years. They really liked it. My younger son played in his area while the older one pretended to be a construction worker and a fire fighter and a race car driver. It was a lot of fun. I would love them to have more food options for kids but I loved my latte. We enjoyed our time - Well spent.

The place is alright. They did a nice job decorating for Halloween and the workers did the best…read morethey could cleaning up but it's a bit sparse with toys. The back room with darker lighting doesn't have much equipment and some of the toys seemed dated and needed to be replaced. And for $15 per kid, no free coffee or tea for parents seems a bit cheap. I did like all of the seating for parents though.

Safe, clean and fun for everyone! They offer birthday…read moreparties and they host monthly events!

Our 3 year old toddler had a blast! She is very timid and shy so was a little overwhelmed by all of…read morethe excitement going on around, but she warmed up rather quickly and we had a hard time getting her to leave once time to go. Will definitely be back soon!

We took our two year-old grandson there Fantastic staff! Reasonable prices and the place is…read moreextremely clean. Highly recommend it for toddlers.

Great for kids/babies and even better for first time parents. I would also say it great for kids to…read morestart to get use to other kids. This place will keep kids off the phone screen and etc. They will get to get in touch with all their senses. The place it also pretty clean.

Chaos but fun! Came for a birthday party and the kids had so much fun!…read more It started with normal lights and then turned into a cosmic night. Lots of fun music too. Tons of different areas to play in!

I've hosted birthdays at Big Air Raleigh before, so I know they are capable of doing better…read more Unfortunately, this most recent party was a terrible experience and not worth the money. Despite confirming details in advance and paying nearly $700, the event was disorganized from the start. We were given the wrong party room number, causing delays, and when the kids were ready to eat, the room and food were not prepared on time. The biggest issue was the ice cream. I had paid for ice cream for all guests, but only after the party started was I told they were out. I was advised mid party to buy something next door at Food Lion so my husband went to get ice cream--only for the manager to confront me in front of guests saying I couldn't serve it due to policy. After an embarrassing back‑and‑forth, they eventually allowed it, but the damage was done. My son's party was disrupted, and my guests witnessed unnecessary conflict. To make matters worse, billing confusion at the end left me feeling accused of not covering a guest, only for it to later be revealed as a miscommunication that left me feeling awkward because the venue involved the other family by calling them. The entire experience was stressful, embarrassing, and poorly handled. While the party host tried to be helpful, the management's lack of communication and professionalism ruined the celebration. I've been a loyal customer since they opened, but after this ordeal I am cancelling my membership. Customer service matters, and this event showed me Big Air Raleigh does not value it.

The Cub house is a super cute indoor play area that has a lot of open space for kids to run around…read moreand play. They also have seating outside of the play area so parents could sit and watch their kids play while enjoying a drink from the café area.

Wow, this place is wonderful! I live out of state but my sister in law is a huge fan and took us…read morehere and it was truly fantastic. I so wish we had something like this in Tucson! It's a play space and cafe! Brilliant. My kids looooooved it. So many toys and areas to explore, and even an18 months and under specific area that my 16 month old adored. He ran right to it. There's even a separate back room with different activities set up depending on the day. We went on arts and crafts day so it was set up with those activities and my daughter especially loved that. Tables surround the play space so if you're trying to multi task and get stuff done while your kiddo plays--it's doable! Plus the in-house coffee shop is clutch. I got a cold brew and my husband got a coffee. I also have to comment on how clean and new this place was. Even though it's a kids space it was pretty immaculate. All of the toys were in good shape too. Very impressive. My sister in law is a member and I definitely would be too if I lived in the area! A must!