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    Building Materials Bargain Center

    2.9 (19 reviews)
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    Woodcrafters - Conference room door.

    Woodcrafters

    (22 reviews)

    I was referred to Woodcrafters, and so happy to find this gem of a store in Salem. I needed to…read morepurchase some wood to create a pedestal for a new gas fireplace that was on order. I worked with Mike and got exactly what I needed for a great price. Their craftmanship is excellent and customer service was prompt and always good-natured. Fireplace Dimensions: 30x25 Fireplace Weight 280-lbs Hearth Size: 33.5"W x 27.5"D x 8"H Granite Tile Topper: 34"W x 27"D I'll be back to look further at what options they have for flooring and shelving. Highly recommend!

    BEWARE! I was just alerted by Oregon Contractors Board that Joe Gengler dba Woodcrafters, has NOT…read moreBEEN LICENSED SINCE 2012! (You can verify this and file your own complaint through calling CCB) His old contract number was 65835 so use this for reference. How did I come to care about this information? I purchased several custom doors for a local clients' office space in Keizer. After Joe Gengler came to the job site and measured all the door openings for the "custom" doors. Joe Gengler told me it would be a 7-10 day turn around. (I have this in a text message) The first set of doors were delivered months later and with horrible gouges in the wood and unsuitable for a paint job. The painter refused to paint such terrible doors and rightfully sent them back. After they were "fixed" and finally painted and delivered to the job site, they all had incorrect hinge holes. When Joe Gengler sent his crew to retrieve them, they didn't tie them down in the truck, they all fell over and several glass panes shattered. This delayed the time sensitive project for many more days, even weeks. To his credit, he did agree to "remake" the doors but only after verbalizing his anger to me about how much it was costing him. The "custom" doors were delivered a second time after little to no voluntary communication from Joe Gengler. The second set of "custom " doors took several more weeks and I had to closely monitor the shop to shop transport and do my own quality control for the benefit of my client. Once the new and 2nd set of doors arrived, my contractor began the install. Much to all of our HORROR ...every single "custom" door was approximately 2 inches too short! At this point, the 7-10 day turn around I was promised was now exceeding 3 months and I STILL had no suitable doors to offer my client. With no return communication once again, I went down to Woodcrafters to see Joe Gengler. He promised me in person that he "believed in customer service" and would "make it right." He then promised to go look at the doors the next day. HE NEVER SHOWED. The following Monday I got a call from him saying that there was nothing wrong with the doors and they were "industry standard." (They were supposed to be custom) Then he proceeded to gaslight me saying that"the front door had the same 2 inch gap" which it obviously did NOT! He refused to replace or fix them. My client is out $2008 dollars from Woodcrafters and with no offer for repayment or replacement. Joe Gengler also offers "cash tickets" which includes no invoice for your project. We only received a phone call from the poor "accountant" claiming that we had a balance (which we promptly paid in the beginning) Now I'm understanding why he doesn't want a paper trail. Don't get caught up in this kind of loss. Please do yourself a favor and find another shop to deal with. If not for you...for the sake of not supporting local retailers who are swindling your friends and community. Thanks for reading! I encourage you to post your own issues w this business on social media so we can protect others.

    Building Materials Bargain Center - buildingsupplies - Updated May 2026

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