When my fridge stopped working, the options were to have it fixed or buy a new one. At over $3,000,…read morethis fridge is not cheap, so I decided to get it repaired. After a few calls, only Premier answered my call and to my amazement, Premier scheduled a tech to come the very next day. The technician arrived on time and when asked, told me of his extensive experience fixing over 1000 refrigerators! It was costly to repair, but far less than a new one. The service tech had all the parts needed and handled the job in an extremely professional manner, and now my fridge runs like new. Call Premier Appliance. I was glad I found them.

Technician claimed warranty had expired when in fact, Subzero confirmed fridge was warrantied for…read moreanother year. Office/scheduling follow up was oddly delayed, resorting to text msgs rather than calling me back. Promised to schedule repair and didn't do anything. This business is sketchy. Thankfully, I called Subzero and am now using an authorized repair shop.

I live in Arizona but my parents live in a retirement community in Santa Fe. They have been having…read moretrouble with their Maytag not draining during the spin cycle. I called around to several places and most of them were less than enthusiastic about handling the problem. Allan's Appliance Repair stepped up to the plate and knocked it out of the park. They arrived at my folks house a few hours after I called them, quickly diagnosed the problem and resolved it the same day. They didn't add on extra fees and charged a reasonable price to boot. I will certainly keep their number handy to call the next time my parents have a need for them.

The guys came to my house, charged me $90 for an assessment, had me spend $100+ for the part of my…read morewashing machine they said had to be replaced, and completely ghosted me when the part came and it was time to come back to my house to reinstall. They even confirmed a date to come back to my house and never showed, and have now left me on read after multiple attempts to get in contact with them. Do not recommend unless you don't care about reliability.

We had a great experience dealing with Sierra West. Tyler was extremely kind, patient, helpful,…read morehumble -- and a great communicator. He found us the right oven and instead of upselling, he actually recommended the most practical product for my needs. I love when companies are treating me how they'd want to be treated, helping me make a decision that's best for me, not selling me the priciest product I won't need. Tyler recommended a wonderful GM double oven that I now have had for maybe half a year -- beautiful oven and I've been enjoying it. GM is a great brand! My unit is older so the space available for the stove was smaller than the standard. We asked Tyler if he could find maybe a European brand that would fit and still be good and he did -- Bertazzoni! Never heard of them before Tyler found them but the stove he found was so terrific -- better than any stove I've had before. I cook quite a bit and this thing has been a BLAST to use. I especially love the center burner, it has ZERO issue in bringing things to a boil, which can be an issue at altitude and has been and I sometimes make small amounts. This thing is the most powerful burner/stove -- yesterday I brought 6 liters of preserves to a boil VERY quickly -- my old burner wouldn't be able to do it at all. I am now a fan of Bertazzoni stoves. And it's smaller so it fits right into my space but still amazingly powerful. When they came to install, there were some issues with the fit, they took great care of it and were very professional, conscientious, and pleasant to deal with. There was a slight issue a few weeks after the installation -- I think maybe one of doors on the oven was a bit loose. Tyler came over himself within a day or two and took care of the problem. This has been such a wonderful experience -- dealing with Sierra West had been a blast and Tyler as well as all his coworkers were honest, conscientious, and helpful. I felt like I could trust them and they were looking out for me. Most importantly, I am now enjoying my new beautiful oven and stove. Based on this experience, I would recommend Sierra West and Tyler highly for your appliance needs. Thank you!

So happy I chose Sierra West for my appliances. One of the many appliances we bought was a double…read moreoven. These turned out to be defective and even though they were firmly planted into our new wall of cabinets, they worked with us to get a new brand that would fit in our space and most importantly work well. The owner and Tyler both came out to replace the ovens doing it swiftly, skillfully, and with smiles and positive attitudes, I couldn't have been more happy with the service they provided. You're in good hands with this company!! The best!!!

If it wasn't for Shawn, as well as Sebastian helping me fix the situation that corporate couldn't!…read more I would have never shopped at Best Buy again. Shawn is a manager from an Albuquerque store Just helping out up there and took care of me like I was one of her personal customers. I was fortunate and lucky to have them. Thanks again, Shawn and Sebastian!

I drove past this Best Buy a few times, then. dropped by, initially just to use the bathroom…read moreactually, funnily enough -- they are one of the stores that have one, a rarity nowadays, sadly, but I digress. And then I thought -- why don't I shop here? They seem like they care about their customers. I used to drive to the Apple Store down in ABQ for all my Apple needs but I decided to check things out here and -- I got new Airpods Pro Max -- was cheaper than anywhere else, still wear them, that was maybe 6 months ago. Then I got an iPad for my mom, also got me a great price -- they do price matching too so I got a great price on it. I got the Best Buy Plus membership and card and that saved me a bunch of money as they have cheaper rates for members and cash back so I think I already paid for the price of the membership like 12 years ahead. Then I was looking for a Macbook Pro -- an important purchase -- and Nick helped and was so gracious and helpful in helping me find exactly what I needed at a terrific price. It was the perfect machine and I really appreciated how much time and attention was given to me. Then I also got myself a pair of the new Airpods Pro 4 -- it was also really great because first I thought I didn't need the noise cancellation -- but then after buying I realized that the Airpods with no noise cancellation didn't have Transparency Mode either. And while I rarely use Noise Cancelation, I very much need Transparency! Went and exchanged it the next day -- no problem at all. And also as a Plus Member I get 60 days of returns so it feels good that I can try stuff out and return if it doesn't work out. Every employee I encounter was very helpful and kind. So, yeah I'm customer for life -- it feels good to be able to try things out and deal with pleasant and trustworthy people who are trying to help you -- I bought 4 things here -- and every one of them was an unimaginably good deal that I can't imagine getting anywhere else. And I guess it's in the name -- Best Buy so it all connects. I've had my eye on a new washing machine/dryer next, I know where I'll coming for that. And when my veteran 8 year old TCL TV dies -- which it will probably never do! =) But, yeah, I had a great experience here and with getting great authentic advice, quality products, easy returns, and GREAT prices -- this can't be beat. Plus it's really nice to deal with someone local.

We ordered a washing machine. It was delivered with a hole in the drain hose. The delivery men…read morestarted the machine to see if it worked but didn't wait to see if it leaked. They flooded our room. They set up a time to deliver a different machine and pulled a no show. They scheduled for another day and pulled another no show. We still don't have a working machine. their call center people are extremely rude, almost impossible to understand and appear to have no clue what is going on or at least act that they don't. I highly recommend never doing business with this company. They have several bad reviews and no good ones. They need to go out of business.

I had a horrible experience with their employees here over an apparent "Idle" policy. I did nothing…read morewrong, all I did was use their massage machine. :/

We maintain and an older clothes washer and older dryer (Maytag and Whirlpool, respectively)…read more because we keep seeing undesirable features and bad reviews of the new ones. Rudy keeps our old machines running for us. So far, he's been able to diagnose our problems over the phone, arrive with the needed parts in hand, and fix what's wrong in a short visit. His charges are reasonable; he's prompt and courteous and a good communicator; and he's a delight to work with. He's our appliance man.

I called. Rudy came the same day. He was very polite and knowledgeable and provided me with the…read moreinformation required. He is reasonable and honest. I will call upon him again in the future.

I would like to thank Daisy, Salvador and Craiag for giving me good customer service…read more They were friendly and very attentive. They deserve a raise.

We drive 2 hours to get to this home Depot. This time people kept sending us to the wrong aisle,…read moreand I had two elderly parents with me.. I finally met Joe in plumbing who was able to help me in hardware and paint. After the people in these departments failed to do so. A big shout out to Joe in plumbing for helping my parents and I in finding what we need.

These guys are the best that we have worked with, they have helped us out over the past 5 years…read moresince owning our home and have installed our dishwasher, helped us out with our heating in the house and most recently helped us with our fridge that got fried by another company's work. They didn't even charge us to come inspect the fridge after making time for us that day, then talked with the previous company to help have them cover the repairs, and are actively helping us find a replacement within the budget. Going to be going through them for everything going forward, I definitely recommend you do the same.

WOW!!! No dishwasher for several days but I got ahold of the owner, Joe Sisneros, immediately. He…read morescheduled me for the following morning. They even arrived a few minutes early to get started. My 4 little doggies greeted them and Joe and son, were so dog friendly! I have a Bosch dishwasher so I needed an appliance repairman who was familiar with them. After just about 5 minutes they determined the problem and it wasn't my expensive Bosch dishwasher but an electric surge problem probably from our recent high winds. No parts were needed! Plus, he gave me some great advice about how to protect my other new appliances in the future. My dishwasher is working fine now. I found him and his son very nice and knowledgeable. Their house call fee was very reasonable. (Another company I'd called wanted almost 3 times the amount and I would have to wait 4 days for their Bosch "specialist" to come out.) I'll call the Appliance Guys from now on since they also service other brands that I have. Very happy with them.

Service person; Sergio, was on time, knowledgeable, unhurried and effective…read more I used them on a recommendation from a neighbor. I'm Happy to recommend them myself. Service call cost was certainly worth it. Francis C,

We always call D&S for repairs on our appliances. Honest, quick and courteous. Good price.read more

A delightful place!! We stopped by to look for patio gifts and were so surprised to see so much…read moremore! They have a huge building with jewelry, beading, pottery, clothing, rugs, statuary, handmade gifts. Huge selection of outdoor pottery and metal decorations. Even a glass blowing shop on site with classes. I was a kid in a candy store! So fun!

I returned to Jackalope last week for a long overdue return visit. This place is still it's…read moremassive place over several buildings (and outside) and fun to poke around. Maybe I've moved on regarding "stuff", but I was less likely to buy something this time around, aside from a little tin art.