Walked in today (11/10/25) TO THE OWNER OF THIS STORE: you have a VERY nasty employee (female,…read morethin, tallish, 40-50's) who likes to give customers the evil eye for absolutely no reason. My friend and I were browsing, speaking to each other and I looked at this woman and she was actually staring me down with the most evil, nasty look on her face. So, if there was a million things in your store I wanted to purchase, I would have not bought one because of her. I'm sure she's turned many a customer off. EDIT: looking at the many years of terrible reviews, it's clear owner/management could care less how their staff behaves.

What a great class. Very well presented everyone participated. Excellent recipes and discussions…read more I have been to a few classes in other locations and this was a great representation of New Mexico delicacy. I will be back.

Defective items and threatening customer service. This vendor shipped me a defective table, and…read morewhen I sent evidence was told "send us pictures so we can file a claim on your behalf, otherwise we cannot proceed." This does not follow US trade law, where regardless of a claim or not they are responsible for non-defective items. When I reminded them of their responsibility and graciously laid out options, including sending back for a normal return, they called me at SEVEN PM at night to threaten me and my family like thugs. I cannot get over the disgusting behavior of such thugs, this store is like a criminal enterprise. They may just get defective merchandise from Bon Marche and try to pawn it off onto customers who do not know better. Avoid this vendor at all costs - they don't even provide a price advantage vs. the Fermob website, or even Pottery Barn. I tried to support a small business - however an attempted scam and criminal behavior is what I was rewarded with. I may have to file a restraining order against their bizarre and undignified customer service representative, Jean Phillipe. Don't waste time, just buy from Fermob directly.

The staff at Bonnemarche went above and beyond my expectations to ensure I was choosing the best…read morecolors and items for my patio furniture from afar. They're very knowledgeable and showed expertise about their product lines. I was concerned about what was in stock in the fall given how quickly things were being purchased from the store inventory as I was shopping online. They sent me photos by text and gave me their personal recommendations for combining colors if my goal was to receive my items from in stock quickly rather than waiting an additional six months for a specific color. Their recommendations were spot on. When I had a slight issue with one of the pieces due to a delivery company disregarding their strict order to leave items on the pallet (I didn't realize the implications) they were so fast to provide me a remedy that ensures the item will be protected and in use for many years to come. At that time I could tell the person was feeling a bit overwhelmed with demanding and perhaps slightly unreasonable, perfectionistic customers (like my normal self but let's be real - these items are costly!) given everything that's been going on in the last two years... I could tell he was truly concerned about my concerns and so it made it easy to work with him and soothe my "customer monster side" that comes out if I feel I'm being disregarded. I think given global shipping and production issues that if you're just a reasonable human and talk with the store owners even before placing an online order you will be delighted with service and outcome. I highly recommend calling to place the order. they even told me how they had to hire their own trucks to go to the port and pick up merchandise and order table to sell it as it was taking so long not only for the ships to be unloaded but for the prearranged ground delivery to take place. Let's face it lots of companies are struggling like this and it demands our thoroughness and patience when setting delivery expectations as we choose a vendor. After enjoying my Ethimo six chairs and table in the fall and now able to use them again in the Pacific Northwest spring (sunbrella cushions from the company store), I would go out of my way to purchase from Bonnemarche in the future, especially compared to big name corporate places that have treated me poorly in recent years with lack of knowledge, inaccurate availability estimates and inability to cancel delayed orders because they are shipped directly from the vendor (pottery barn, rejuvenation, WS, etc.).

The only regret I had is that I did not call Sven sooner. I wasted so much time going in circles…read moreand down so many unnecessary rabbit holes with little to no direction. I was rescued just in the knick of time. Sven provided me a professional, honest assessment and proceeded to lay out a very concise, organized process to follow. My anxiety was cut in half after speaking with him. He guided me to the best resources for my budget and tastes. He is a class act and I am delighted with this new and improved kitchen.

We engaged Sven's services for the design of our kitchen remodel and we could not be happer…read more Sven was the consumate professional in the design of our major kitchen remodel. He listened to our ideas, offered up ideas of his own and then came up with a design that changed the whole floor plan and flow of the kitchen for the better. His ability to see the space and improve the design is a gift. His knowledge of suppliers, contractors and people to engage for the project was instrumental in having a project that ran smoothly from beginning to end. He was easy to work with, responsive and a great listener. I hghly recommend Santa Fe Kitchen Design and Sven for your next kitchen remodel.

I'm amused at all the bad reviews. I've shopped at The Cutlery for a decade plus every year I come…read moreto Santa Fe. It's a local business owner who works the counter, knows his stuff, and has educated me on everything from Japanese steel, Bucks, Benchmade, and more. I suspect anyone with a less favorable experiences likely lacks the ability to understand we all approach things differently and if you ask for an opinion on something, you may just get it. Great store, highly recommend, I've spent at least $5,000 here on many knives.

Most people have stopped at some type of knife store at least once. Most of what you see are…read moreswords, sabers, katanas and knives. This place has no kinship to those kinds of businesses. This is a true cutlery store. While it has some of the usual brands: Case, Benchmade, Spyderco and Latherman it is much more. There are quality knives, steak knives, and various other quality pieces. What I found interesting was some of the unusual materials making up the handles. Mammoth tusk and mammoth molars and the variety it brings. Prices for those exotics can reach $2000. Even if you don't buy it's a great place to stop and look

I was in last week and met the new owner briefly, very pleasant person! Now that Cheap and Flimsey…read moreStorm (they were fake and condescending people) are not the owners, the energy in the store is immaculate! Can't wait to get back in and pick tile and hardware for a couple of my Taos investment properties!!!

This tile and lighting store far exceeded my expectations and the service was terrific. Kim White…read morethe owner treated me like I had a whole house to tile instead of 8 foot of additional tile in my kitchen. She helped me fine the accurate color, ordeerd and loaded it into my car. What a fine establishment. I give it more stars than you have.

Most beautiful and such quality workmanship. Good selection. Last Xmas ordered by phone and they…read moremail everything to NC-such fantastic service. Should something go wrong they fix it no questions. Thank you for all you help in making a fantastic Xmas for my family.

Excellent! Love the selection and expert advice. A must-stop. For anyone who loves custom and…read morebeautiful knives.

We needed an unusual kitchen fixture only available here locally, and staff was beyond helpful…read more Very kind and willing to read up on the product to make sure we had the appropriate accoutrements.

Dream Casa Builders remodeled our master bathroom. We needed to remove the jet tub and replace it…read morewith a walk-in shower with a seat. plus we needed new cabinets, lighting, and fixtures. From the first contact with M J Barela to the last installation of the shower doors, I was very pleased. M J listened carefully to what I needed, he scheduled the work at my convenience, he kept me informed on an almost daily basis, and he made sure that clean up was done often. All the subcontractors were introduced to me, my husband and our dog on the first day of the job. The subcontractors were competent, were interested in my opinions and were friendly. I love the new bathroom and especially the shower. I would recommend Dream Casa Builders for any project.

From the owner: We are a contractor working out of Santa Fe, NM and surrounding communities. We are a top rated…read moreconstruction service provider, and from the first nail to the final creative touches, our contractor and crew will turn your home into a modern, unique, and comfortable place to live. We proudly offer kitchen remodeling, bathroom remodeling, and complete building services. Our other specialties are: General Contractor Home Remodeling Contractors Home Builders General Home Building Dream Casa Builders LLC has an extensive background in providing thorough construction project planning, and we know what it takes to get the job done right, on time, and within budget. We take pride in offering high-quality projects, using the finest materials, and keeping our work areas clean and safe at all times. Schedule us today for any type of kitchen renovation, bathroom renovations, and home remodeling.

We had a great experience dealing with Sierra West. Tyler was extremely kind, patient, helpful,…read morehumble -- and a great communicator. He found us the right oven and instead of upselling, he actually recommended the most practical product for my needs. I love when companies are treating me how they'd want to be treated, helping me make a decision that's best for me, not selling me the priciest product I won't need. Tyler recommended a wonderful GM double oven that I now have had for maybe half a year -- beautiful oven and I've been enjoying it. GM is a great brand! My unit is older so the space available for the stove was smaller than the standard. We asked Tyler if he could find maybe a European brand that would fit and still be good and he did -- Bertazzoni! Never heard of them before Tyler found them but the stove he found was so terrific -- better than any stove I've had before. I cook quite a bit and this thing has been a BLAST to use. I especially love the center burner, it has ZERO issue in bringing things to a boil, which can be an issue at altitude and has been and I sometimes make small amounts. This thing is the most powerful burner/stove -- yesterday I brought 6 liters of preserves to a boil VERY quickly -- my old burner wouldn't be able to do it at all. I am now a fan of Bertazzoni stoves. And it's smaller so it fits right into my space but still amazingly powerful. When they came to install, there were some issues with the fit, they took great care of it and were very professional, conscientious, and pleasant to deal with. There was a slight issue a few weeks after the installation -- I think maybe one of doors on the oven was a bit loose. Tyler came over himself within a day or two and took care of the problem. This has been such a wonderful experience -- dealing with Sierra West had been a blast and Tyler as well as all his coworkers were honest, conscientious, and helpful. I felt like I could trust them and they were looking out for me. Most importantly, I am now enjoying my new beautiful oven and stove. Based on this experience, I would recommend Sierra West and Tyler highly for your appliance needs. Thank you!

So happy I chose Sierra West for my appliances. One of the many appliances we bought was a double…read moreoven. These turned out to be defective and even though they were firmly planted into our new wall of cabinets, they worked with us to get a new brand that would fit in our space and most importantly work well. The owner and Tyler both came out to replace the ovens doing it swiftly, skillfully, and with smiles and positive attitudes, I couldn't have been more happy with the service they provided. You're in good hands with this company!! The best!!!