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    Builders FirstSource

    1.0 (1 review)
    Open 7:00 am - 4:00 pm

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    1 year ago

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    Dwayne's Glass Works

    Dwayne's Glass Works

    (4 reviews)

    Dwayne's was the place that Lakes Road Glass referred me to, please see earlier review regarding a…read morehorrible exchange over a broken window. The owner told me where to go and how to get there and who to call to work with as he wouldn't because I asked if the owner dealt in glass. Dwayne accommodated my schedule and came right out that week to give me an accurate estimate after seeing the window. He was able to estimate the time frame and provided paperwork to the agreed upon price and labor. Dwayne didn't charge much for labor it was really the cost of the window. He had to special order it as the window that broke was circa 1970's. Most of the glass places I called weren't even sure that they could fix it. As soon as the window came in, Dwayne was on the phone to schedule getting the window fixed as he has the glass. He got to my home as soon as possible given my schedule. Both Dwayne and his son, Tyler showed up and fixed the window on location. They were professional, friendly and beyond helpful. They also tackled a huge undertaking as the structure of the window was not an easy fix. They had to take apart the entire frame and put it back together. In the end, the window looks brand new and like nothing ever happened. Dwayne was beyond stellar and runs a great business. His knowledge and professional prudence was impeccable. I would strongly recommend Dwayne for your glass needs and am using him for future work.

    Dwayne and his crew at Dwayne's Glass Works are the best. Completely focused on the job at hand. I…read morehired them to do a large store front with thermo pane and 10 foot mirrors on the walls of my business. I've also had them cut a small pane for a project at home or a woodstove door that cracked. Always on time and with a smile and a handshake. I highly recommend Dwayne's Glass for your glass needs.

    North Jersey Door Center

    North Jersey Door Center

    (8 reviews)

    North Jersey Door rocks! They installed 2 custom storm doors for us, the entire process was…read moreseamless. Five years later one of the hinges needs attention so I give them a jingle. Chris offers to order the part, come over & install at No Charge. How nice is that! A couple weeks later Chris did exactly as promised. I'm a happy client for life, thanks Chris.

    This review applies only to the Ramsey location; I cannot speak to the rest of the stores…read more I'd use anyone else. I've made doors. I install doors weekly. I went in with my wife last Saturday to look at wood door styles, and some salesman named Steve talked down to us the whole time. This is my wife's opinion as well, and she couldn't tell a Masonite door from a solid wood panel door. The showroom was a mess. A customer can't look at a door in there unless you have a salesman (or two; one would have to move doors while the other got one out) pulled doors to look at. One entrance to the "door gallery" (which looks like the main entrance, given the stand sign they put outside reading "Doors, Doors, Doors") was completely blocked by a door on a stand someone had shown to a previous client. A customer would have to go to what appears to be the back door to get in. Steve tried to exhibit a knowledge of architectural styles, but ran out after four. He tried and tried to convince us that we wanted a fiberglass door, despite the fact that we wanted solid wood and told him so from the onset. He tried to sell us a door we didn't want on the spot. Then, on our way out, he cornered my wife (we were out of the building, I was in the car already) and got our name and the name of our contractor. He went behind our back and emailed our contractor (he must have done an internet search to find them, because we DID NOT supply him the contact information) and told them we wanted a specific door that we did not want. He was clearly more concerned about the commission or the sale than he was about the actual product. We didn't realize this until Monday, when our contractor emailed us asking about a door in which we were completely not interested. Complete with a picture. This jackass tried to put a door on our dream home we didn't want or ask for. I don't care what their price point might be (we didn't even ask, so have no point of reference, but we wanted a door outside of the normal scope of stock door construction, so we'll end up paying a pretty penny), I would pay more to use even Home Depot to buy a door rather than North Jersey Door. We told our contractor such. And our interior designer. This business, which may be completely reputable, just lost a lot of business from one jackass salesman.

    Aquarius Door Services - The Aquarius Door family

    Aquarius Door Services

    (42 reviews)

    We ordered 3 garage doors and paid the deposit in cash Last Sept. 22, 2025 and they gave us 6-8…read moreweek lead time. After 7 weeks i called them to follow up and they said in 2 weeks more because there was a delay in manufacturer and every time i call them they keep saying in 2 weeks. I asked for order number for my doors, me and my partner verified it and we found out that they gave me wrong order no. after a week we drove from CT to NJ to personally talk to Julie (the Owner) and i told her please let's start fresh be honest we need our doors she said it was ordered wrong for the first time so they needed to reorder it. Again i asked for the order number, she wrote it down on the paper and gave it to me. When we're heading back home we verified and it's a wrong order number again . That moment we decided to finally cancel our order, you can't trust the people and the company anymore. The very next day we drove back to their office and asked for the refund, I also asked Julie why she kept lying to us, and giving us those lies and excuses on why the doors are not arriving yet and giving us wrong order numbers. And she just said like I don't know why i gave you that!.(Really?!!) Until finally, she gave us post dated check dated Dec.16 and she told us don't deposit it before Dec. 16 because her loan will be approved by Dec 15th. By the way she told us that her company is going through a financial problem. So we complied and we did deposit the Check on Dec. 16th, but the check bounced. It was returned by the bank. We spoke to you personally, we were very nice, calm the last time we were there. you gave us too much stress and frustrations and we missed days from work to go to your office because we can't get answers from you on all our questions through phone and email. Julie, WE NEED OUR MONEY BACK NOW!!

    Outstanding team, great sales staff, excellent installation staff with a can-do attitude!…read more I have a 1927 3 car garage that needed a new doors and lifts but had difficult clearance issues. The owner came out to see it personally and came up with a plan to install the exact Clopay doors and Liftmaster Jack shaft openers that we wanted. Julie's techs effectuated a really trick detail to make it all happen. This is the second project they have handled for us and it will not be the last ! BTW- We did shop around and got rude treatment and an "This isn't easy so I'm gonna screw you price" from another company beginning with a "B". The price was substantially higher for lower quality doors and standard openers. When I specifically asked about Jack Shafts he replied "don't even ask, there is no way to fit one in here never mind three" So we owe Julie, Savannah and the entire team a huge thank you, 5 stars is not enough !

    Builders FirstSource - buildingsupplies - Updated May 2026

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