They tore down my mom's roof and replaced it in a full day. I couldn't believe it. They did a great job. Everyone was very nice and you would never even know they were here. They cleaned up everything! We would definitely hire them in the future and recommend them. Well worth the money. read more

Home Pro installed an unnecessary ridge vent in my 2/12 slope roof that voided my warranty with Owens Corning. They are an untrustworthy company and try to get out of messes by verbally attacking the home owner stating things that are not fact based. The home owner then spends time defending themselves while attention is taken away from the home issue and time is wasted. This is a pattern. There were issues for two years, but I am the one that figured out the ridge vent should not have been installed. They sold it to me by including it in the price for the roof, which was over $18,000. Another roofer said the ridge vent with install would have cost about $1,800 of that price. Home Pro never gave me refund. They act like they did me a favor by taking it out. I also have gable vents in the dormer and a ridge vent and gable vents work against each other. The ridge vent was pulling heat and air conditioning from my house causing my bills to double. Home Pro stated that they installed baffles for free, but each bay baffle cost $2.50. I could have done that myself. It was actually my idea. Home Pro had no idea how to vent the front attic. This was something that should have been addressed during the roof install. My roof has been baking for over two years and my warranty is currently void. I had to file a claim and a BBB complaint to further push Home Pro to remove the ridge vent. Owens Corning moved them out of Platinum installer status since my install. Home Pro promised they would open my soffit on a Saturday because I had to take off from work to get the ridge vent out. They never followed through. Until it is done, my warranty for the shingles is void. Ventilation was to be addressed at roof install and this is what gives the home owner a top transferrable warranty. This is a huge loss for me. They know with winter coming I cannot find someone last minute to open the soffit...something they should have done over two years ago. This further exposes my roof to damage, as well as ice damming which I have had only since the new roof. The owner was angry because I questioned why there was a gap in the ridge repair. He said that I should trust them and stop asking questions. They finished the repair by putting mod. bit and shingles, so no one can inspect it personally. They had reluctantly given me a few pictures because I kept asking. They did not like me questioning the gap in wood. So they told me that they will not open up the soffit now. This puts me in a bad position with cold weather. I had to ask an inspector via picture if the gap was okay, and the inspector said he would have liked to see it in person before closure. He said going by a picture is difficult- if a beam is under the repair it is "probably" okay. So I am hoping there is a beam there because I can't see through the dormer now. It is difficult to trust a company who cut into my roof needlessly, charged me for a ridge vent I didn't need, cost me time from work, and caused my heating and air bills to skyrocket because of their mistakes. Not only this but the top warranty I was sold is a scam because the ventilation at the soffit has not been addressed as they repeatedly promised. For two winters I have been on a ladder in ice trying to melt the ice from the gutter line. They never gave me a copy of the online contract I signed even when repeatedly asked. I am pretty sure this is illegal in NYS. They have pictures of my roof... a bunch... but they will not send them. I have only gotten a few. There also appears to be a broken air vent in the dormer - it looks to have been stripped during the roof install. There is a piece of insulation tied to it per the picture taken through the gable vent. There is no way the HVAC company could have done that 19 years ago because the only access they had was from a small hole in the front attic. They would not have been able to access that to tie anything. Home Pro would have had access when the roof was opened. Home Pro Exteriors is a horrible, untrustworthy company. Do yourself a favor... with all the companies out there take your business elsewhere. Home Pro does not respect your time or your home investment. They want to make quick money and hope no one notices their mistakes. They certainly don't like any questions. They will ignore you the minute they have no answer for the situation. They will put new jobs before fixing mistakes while your home gets ruined. Their promises are empty and just used to buy time so they can get out of doing the repair. Read the other reviews... some are very concerning. They have no respect towards their paying customers. read more

I have hired Home Pro to replace siding and remove and install a new roof and shingles. I have been pleased both times with their consistency of fine work done and cleanup. I would recommend them wholeheartedly. read more

Home pro one of the most unprofessional companies I have ever dealt with. I have been involved in business for over thirty five years and I expect basic professionalism, respect and communication. Unfortunately that was not my experience. For five days, i had to deal with ongoing issues involving the project manager's behavior. The situation became so concerning that I felt compelled to contact the police. I found the communication to be disrespectful, confrontational, that was lacking in professionalism. And absolutely no respect to women. And I spoke to 2 different contractors, and they heard the same thing about the company The project manager behaved in a threatening manor while holding a hammer, which made me fear for my safety and the safety of my dog. Because of the situation, i called the police. This experience was completely unacceptable,And let me feeling intimidated. No customer or resident should have to feel uncomfortable, While work is being performed Professional companies earn trust through respect, communication and customer service. Home pro failed in all of these areas. I would not hire this company again. And I cannot recommend them to others. I felt the owners failed to take responsibility for the conduct of their employees. This would leave anybody with negative impression of this company. I had to leave one star but in reality they deserve a zero read more

Home Pro did a great job. They kept my property clean. The crew worked efficiently and completed the job in a timely basis. They showed me where the plywood needed to be replaced and explained why it was necessary. The result was a great new roof and a very satisfied customer. read more

I needed emergency roof vents repaired because the water was coming into the attic from the rain. The wood was rotted and a total mess on the roof and inside the attic ceiling. Bill helped me Tremendously with my roof repair spoke to me with great empathy and understanding. We agreed on a price that my Mom who is 85 years old and I could afford. Bill sent over roof specialists Omar and Edison. These 2 men did professional work on my roof, they matched the shingles to what I have on my roof. Omar and Edison cleaned up and bagged all the garbage. Both men cleaned inside my attic as well. GREAT JOB GUYS!!! I will call them again for my next Home needs because when you own a home you need respectful, courteous, Professional, Smart repair mechanics. Bill you are the BEST!! Thank you always. Odalys Vazquez read more

Home Pro did a wonderful job replacing my roof and fixing the framing underneath. Bill and his team were very professional - showing up early, using lots of tarps to keep my property clean, completing the job in one day, and being very thorough. Bill was genuine, communicative, and provided clear pricing and pictures of the work done. I had confidence in Home Pro from the start and highly recommend this company. read more

Our property management company recommended that I contact Home Pro Exteriors because I had a leak in our roof that needed attention. I made an appointment for a Wednesday morning, took a half day off of work, and waited. And waited. After an hour, when nobody showed up, I called the company and was told that there was no record of the appointment, and that someone would call me back by the end of the day to reschedule. No one called back, so I called the next day and scheduled another time for the next week. Like before, I took a half day off of work and waited. And waited. After 45 minutes, I called and was told that they were very busy and they would not come that day, and that someone would call me back by the end of the day to rescheduled. Of course, nobody called me back. So I lost two half days of work and I have nothing but a lousy experience with this company. At no point did they seem to think that I might be waiting, and if they were, actually, very busy, nobody could be bothered to call to tell me? Did they just expect me to wait all day? This is terrible service, and I contacted out management company to ask that they do not recommend this company to anyone else. read more

Ive had a couple of jobs done by Home Pro Exteriors and I'm very satisfied with their quality of workmanship. The crew is relatively fast, and completes their jobs, along with attention to detail. They've done large and medium projects for me, and some of my friends. The owners are attentive, and care about delivering attractive finished projects. read more

Seven years ago Home Pro Exterior replaced all of our windows. They did an amazing job installing them and have sttod by thier product every time I have a question or problem. The problems (2) have been user error, Each time a tech was sent to my house right away to fix the issue. I have been recommending this company for 7 years and will continue to do s read more

Just had every window in my house replaced by Home Pro. The team was so efficient and very professional and worked hard to complete the job in one day. I am extremely happy with the outcome so much so I don't want to put back any of my window treatments. You would never know they had been here because they cleaned up as they went along so well. I would highly recommend this company. Joe is very professional and really cares about making his customers happy. I will go to Home Pro for sure next time I need anything done to my home. read more

I hired Home Pro to replace the windows on my 50's era home with some more energy-efficient ones. Kevin, their salesman, really didn't seem to know much about actual construction, but he was nice enough and I researched the window brand (provia) and they seemed like good windows. Their price was higher than my other two quotes, but not by very much, and they sold me on the principle "quality costs a little more". As I quickly learned, that was a joke! The work started weeks later than the date they gave me, and took it much longer than they estimated. They would show up on seemingly random days to work. The crew didn't speak english and left garbage everywhere (i'm still finding nails in my yard). When they finally finished I got hit with "extras." The worst part: the first time it rained after they had finished, I had multiple leaks in my house under the new windows. Ruined paint and some flooring. I called home pro several times, usually speaking to a guy named "Joe", who promised everything but delivered nothing. They never came back. And trust me, I tried. Joe would promise a day. They wouldn't come. He'd promise another day. Repeat. I eventually had to hire a handyman to fix the leaks, and he told me he could see that they cut corners left and right, so it was no surprise it was leaking. While making the repairs he even discovered that I had a leak in my attic (soggy insulation), where home pro screwed their scaffolding directly into my roof then didn't repair it afterwards. Couldn't have been a worse experience. read more

The people at this company are aggressive, rude, and harassing. I did not go with their quote of $88,000 for our pool deck. We laughed and laughed and still tell every contractor who comes onto our property about how if they're trying to scam someone, they should do a better job. They now claim I have omitted facts. Facts are as followed: 18x36 POOL DECK needed 1,000sq ft. deck. Quote should have been only for foundation and labor. Old deck was completely removed and disposed of at time of quote. Pool tarp covered pool. Pool in perfect condition, brand new liner, closed for the season and obviously not reopened with deck construction imminent. Temporary fence installed according to building department recommendations. They tell us $88k for a single level deck. WE ALREADY OWNED THE TREX TOPPING. Which they claimed was "warped, unusable, etc." LOL. The Trex has a life time warranty, it is currently topping my deck build by someone else. When partner expresses confusion at this person's sanity, Home Pro tells us: JUST FILL IN YOUR POOL and left. So we were told by neighbors to post a review warning people of someone who behaves like a scam artist. We were called relentlessly. Now, because I mentioned this experience on Facebook in my home town, this person has harassed me relentlessly, digging himself deeper and deeper, posting my private residence without consent. I asked for it to be removed multiple times and they refuse. Now they follow my review anywhere I go with threats that this is liable, after they insist they have the "right to defend their business." But everything they claim is untrue, bizarre, and intricate, and all so much effort when all they should do is leave us alone. Take our image down. Apologize. Move on. Hundreds of people already know from these reviews and their ridiculous responses that there is something extremely wrong with this company. Do you think people want their personal business on the internet? No. But here you are letting all your customers know that you're vengeful, prideful, and relentless. Instead of honest, fair, respectful. Trying to trick someone into WAY overpaying is not honest. Being rude to get rid of the job? Unclear what your purposes were. But $90k could get you as many levels in a deck as you wanted. As much debris as possible. Plus, maybe even 2 more decks. So as much as you tell your ridiculous tales....NONE OF IT MAKES ANY SENSE. I'm still enjoying my deck, enjoyed my in essence brand new pool this summer, and none of the renovations I've done including replace my roof, build a deck, taken down dozens of trees NONE OF THEM, EVEN TOTALED TOGETHER...cost me $88k. So just be quiet and take down our image. I took down my Facebook post because I felt it was enough. But your BS about me having bad character is a RIOT. I have 10 reviews that are bad over 5 years time. Over 3-4 different states. If you bother to read them, they're egregious violations of business. Like being served rotten food. Here's a quote for the website: Dealing with Home Pros is worse than eating written food! read more

I wrote a review already about how great the work was , giving a 5 star instead of four as we did get the signed contract we were waiting for. read more

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Loved that they were all wearing mask and I truly appreciate how professional this company is!! I can't believe how my siding and deck looks I honestly did not think it would look that beautiful. Joe was so easy to deal with especially with all my concerns. Roberto and his team were amazing. read more

Home Pro Exteriors - Roofing Near Me - Middletown, New York

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Hired Homepro to replace windows, gutters and added vinyl siding/soffits/ fascia on the exterior of my house. Everyone at Homepro that I encountered from the office staff to Bill and Joe were friendly, professional and easy to communicate with. They were not the cheapest estimate l got but keep in mind, you get what you pay for. Let's just say, Homepro's in my opinion was worth every penny. The work was done in stages but the finished product is absolutely beautiful. The before and after of my house is unbelievable. Workers showed up on time and clean up after themselves leaving my property in the same condition they found it. The work preformed by Homepro staff is quality. I would recommend and definitely use this company again. read more

Last year I bid out a full replacement of my windows and sliding patio door. Joe, from Home Pro Exteriors, just so happened to live in my community. He was detail oriented, incredibly personable and very confident of the quality and the professionalism of the installation team. All of the promises were fulfilled, the quality is amazing and the house was cleaner after the install than before! You can't beat that considering these windows and door are over 50 years old!! Stay away from the larger window companies and give Joe a call. You won't be disappointed!!! read more

We had home pro replace a roof on our home. An absolutely fabulous job! They were a very professional and courteous team. They came at 9 am and were gone by 4 pm. The representative answered all of our questions and even matched the roof to our garage roof. No pressure to buy and the estimate was better than all others. Can't say enough about our excellent experience. They are so upfront and helpful. Top quality product and workmanship! Highly professional and ethical. You can really trust this company. They treated us like were family. Will definitely use them again for all our home needs. read more

I highly recommend Home Pro Exteriors for exterior, roofing and/or gutter work. From my first inquiry, Joe was prompt, efficient, professional and easy to reach. He went out of his way to make the process easier and was completely up-front about all costs and procedures. We needed the job done quickly, expertly and at minimal cost, and HPE came through on all counts. Joe and his crews came through on everything he promised. Thank you! read more

This is a follow up review. My special order door was installed today and the product and service was way above my expectations. The double door system with side lights was carefully installed without any surprises. It took over five hours and they even replaced the doorbell, door hardware and inside trim around the door perfectly. I have experienced other "professionals" who would put in doors that do not open or close properly, not level in any way, and / or with huge air gaps that you could drive a Mack truck through. This was not the case at all. The Provia door that I ordered, was of very high quality that could not be matched by the big box stores. Yes, it was expensive but you always get what you pay for. Home Pro is an excellent company and I will have them install another window in my house this Spring. read more

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This is my favorite company in the world thank you Kevin jr for making it possible for me to have a brand new roof with skylight . My wife and I are more than happy with our new roof and gutters. You have to call this amazing if you need anything done to your home . The staff is amazing and work professionally and clean . Thank you home pro exterior read more

The good news is the work they did was fine, no complaints. The bad news was they were not upfront about the price. The one they quoted was not the one they gave us at the end of the work. It straightforward work, no surprises so they eventually agreed to the first price. Not a good business practice. read more

Horrible customer service once they have your money. I wish I went with a diff company. They are very nice when they want the job and your money. Once paid they dont care if the work they did is falling apart they ignore that. I had to chase them several times to get siding fixed and now my fascia is falling off. read more

I hired Home Pro Exteriors to help us execute several projects on a home renovation show and Joe and his crew were as good as it gets. He was professional, friendly, courteous, and worked effectively and efficiently to get the job done. Not only did Joe help execute ideas, but he built an art studio from scratch and made our clients cry tears of joy. He even designed and custom made draft boards for the artist himself. He helped us execute this project under pressure and he was a man of his word every step of the way. Two thumbs up! I can't wait to hire him again! read more

Home Pro Exteriors is a top notch company. I purchased a new front door and storm door. The sales team were polite and accommodating. Delivery was on time, in fact the crew arrived a few minutes early. The installation was completed in a timely manner. The crew were courteous and efficient. Their clean up was perfect. I would definitely hire again. read more

Had Home Pro do the roof on my house, quote was the best of 3 or 4 contractors, job was scheduled and done almost immediately, off and on in one day, excellent communication, this shop comes highly recommended, professional and courteous, a great combo for anyone looking to hire them. read more

This company took over $20,000 from me that they required up front. They claim to be expensive but the best. They have come back 9 times by the admission of Billy the owner to correct their work. The company puts a new rubber roof on with yankee cooper gutters. The sodering has broken in the first round of weather. To repair the broken cooper seam, Joe (the other owner) allowed his employee to use clear caulk to seam up a crack he admits was caused by his employee. How do you caulk to seam cooper together? When I asked for money back. Billy told me he was just going to keep coming. He hasn't done a damn thing to correct his error!!! Oh he got paid up front $20,000!!! Joe and Bill waited almost two months to do the work when it started getting cold. DON"T use them!!! They are not loyal and responsible!!! read more

I hired Home Pro to do work on my home. Joe and his crew were exceptional in all phases of construction. They were on time, curtious and cleaned the jobsite every night before leaving. They treated us like family.I can't thank them enough. read more