Very knowledgeable customer service. Always go for best guidance unlike the Big box stores with…read moreinexperienced workers.

This place has gotten really crappy in the past few years. Selling over priced junk that we could…read moreget at Walmart for 1/3 cost if wanted, or selling crap quality lumber for 2-4x more than Gray Lumber just down the road on 6th ave. Probably has something to do with them being sold 9 years ago. Which I just found out. https://www.westsideseattle.com/west-seattle-herald/2017/03/31/mclendons-hardware-being-acquired-cnrg Just like everything that gets bought by a larger company it turns into crap, Enshittification is the appropriate term here.

It had been a few years since we visited THS and we heard that they redid the interior and possibly…read morechanged management, so we decided to give it another chance. The cocktails all seem to be named after nautical terms, likely a nod to their island locale. I got the Buoy, which was a tequila-based cocktail with blackberry, Campari, and rosemary. It was quite refreshing. We split the smoked salmon chips and dip, because we both love smoked salmon and Old Bay. This was tasty, but I think a cream cheese dip requires a chip that's sturdier than a potato chip. I ordered the seared ahi and my spouse ordered the burger. We both enjoyed the seared ahi, though I wish it had more of the whipped tahini and harissa. We agreed that the burger was solid, but not the best restaurant burger we've had. We finished with the key lime pie and pot de crème. Recommend both (though maybe avoid the pot de crème if you don't like coffee)!

We recently had dinner at The Hardware Store on Vashon Island and overall enjoyed our meal…read more The fish and chips were decent, but not a standout. The fish was a bit greasy and somewhat dry, and personally I think cod or halibut would have made for a better fish. I've had better fish and chips elsewhere on the island, so this probably isn't something I would order again. The highlight of the meal was the local rockfish. Two nicely seared pieces of fish were served over a flavorful tomato and vegetable medley with a couple of fried artichokes. The fish was cooked perfectly, and the broth at the bottom of the plate was delicious. I only wish there had been some crusty bread to soak it all up. This is definitely a dish I would order again. The kids' meals were also solid. The chicken strips tasted fresh and looked great, and the cheeseburger appeared to be a generous quarter-pound burger. I especially appreciated that the kids' meal can be served with a fruit cup that contains actual quality fruit instead of the typical melon-heavy mix. My only hesitation with the kids' menu is the price. At around $17 for chicken strips or a cheeseburger, it feels a bit expensive. Families may find better value by having kids split one of the larger entrées. We also tried the grilled spring asparagus, which was delicious and paired well with the sauce, but at $19 for six spears, the portion felt a little underwhelming for the price. Service was friendly and attentive throughout our visit, and the overall quality of the food was good. I've also been here for weekend brunch, which is consistently excellent and one of the reasons I keep coming back. Whenever I'm on Vashon Island, The Hardware Store remains a place I'll happily stop at for a meal. Overall, a very good dining experience with a few dishes I'd order again and a few I'd skip next time.

I came here after the remodel and Daryl was absolutely amazing. He helped me even though I was…read morehaving a super bad day due to LOWES having crappy customer service. Daryl restored my faith in somebody who totally understands what it's like to be a first time home owner and find yourself in positions where you are fixing the house and really just need some small help. Daryl was that guy. It was a small faucet repair and he seriously was able to help and direct me in the right direction. I will be 100% coming back for more products while I upgrade my house. So happy with the service that I received. Thank you Lake Kathryn ACE HARDWARE!!

Best service ever! Very helpful and knowledgeable staff. Good selection for gifts and kitchenware.read more

I have always liked going in hardware stores. But today my husband gave me a challenge: He was…read morecurious if he could find a new tip for his favorite walking cane. Well the people here were incredible in assisting us. There was a young lady at the register that directed us and two more people helped us locate : Yes a cane tip! I was elated! I have bought those before and it can be a pain to find the exact tip for canes. Both of us use canes now for better mobility. So we are glad we do not have to replace our favorite canes but put tips on them now. There is a section that have a variety of sizes. One store clerk pulled the tip off of my husband's cane and found the perfect fit. The package has four ! It was $5.14 ! I I bought a package of 2 tips at the nearby drugstore for for my cane. They were pricey and did not fit. And worse I lost the receipt. So I had to buy another cane. Because that tip was worn out to use anymore. So getting four tips for about $5 is a great deal. So anyone who has canes of any kind ,go to Ace Hardware to replace tips! They are helpful and go beyond to provide great customer service. And no worries, they will help you remove the old one and put new one on quickly. I truly did not expect Ace to have those kind of things but they did. I will return here and refer my friends. Oh and they also have some pretty plants here too. Next year I am definitely planting some flowers! And as you leave store, there is free hard candy to grab a few for just visiting .

The most amazing staff. Had a horrible experience at another location. Went to this location and…read moreway better experience. The manager was solution based, supportive and pleasure to be around. 10 up

Just went to mclendons to get a few annuals. I Asked where…read morethe boxes were. She pointed to the stack of flat cardboard. "Put them together yourself " Went to pay and the cashier leaned on one elbow the whole time. A man with seniority in the nursery was "training" about 5 high schoolers (probably their first job)to rotate the plants. He was so mean to them. I wanted to slap his arrogant face. Certainly not a position to warrant arrogance.

Unbelievable. I have never tried to call a business and talk to an employee where the phone system…read morehangs up on you after one ring. I tried to find what I need on there website which I found but could not speak to an employee about it before I came all the way down there. Being disabled makes you plan ahead more toi avoid some of the difficulties we face. With prices like theirs one would think they would make their customer service the better reason to go there instead of walmart in order to have a competitive edge since walmart has there price beat

Great service and selection at reasonable prices. Scott in paint always helpful as is the rest of…read morethe staff

Amazing service at a reasonable price. I needed a few keys made and they were under $3.00…read more This is a small business and I like to buy things from places like this rather than a chain store. You would have to look far if you need help because they are plenty of people available to help. You would have to push a button and wait. The folks who work there are very knowledgeable and friendly. If you haven't been to this Hardware store yet don't wait. I'm sure you will be as happy as I am.

People who work here are knowledgeable and professional, polite and kind…read more They handle the baby chicks like little fragile pieces of gold. Kind, professional and caring. You won't go wrong here!

Staff is always helpful and friendly, the store is clean, and we find everything and more when we…read moreshop here.

Lacking in customer service. I went to the location near me…read moreto make a purchase with a coupon promoted and readily available through the Harbor Freight app. When I tried to redeem the coupon I was told that I could not use it unless I set up a "customer profile", requiring me to share my private information with Harbor Freight. Nothing on the coupon states this"policy", additionally nothing on the website/app contains any information to support this. Harbor Freight does have "Member Only Deals". The coupon in question is not one of them. It's simply identified as a "Super Coupon, Use In-Store& Online" The "Supervisor" who handled my transaction had no interest in helping me & was condescending and rude. Why make deals available to the public, then deny customers access to them? I won't pay an extra $30, but I will make the purchase elsewhere.

Beware! I bought a pond pump and when I attempted to use it 2 days later found it would not turn…read moreon. I took it back to Harbor Freight for exchange or refund. Store refused. I will reverse credit card payment.