I like this place! First, the parking lot is a complete zoo, but we've always been able to find a…read morespot after hunting for a bit. We always come around Christmas time as well, so it's probably way more chill during the rest of the year. Inside, half of the store sells toys and books, and the other half is a playground for the kids. I wouldn't say the toy selection is incredible or anything, but my kids normally find something that they enjoy. Of course, they tend to be the $3 squishy toys and not the stuff that's supposed to expand your mind, but I'm not complaining :) The indoor playground isn't bad! My son had a good time playing in the mock kitchen and chatting with the other kids. We'll probably come back the next time we're visiting :)

absolutely horrible service and we will never spend another dollar here. We tried to return a non…read morefunctioning rock tumbler that we received as a gift and although it was proven in store that the toy didn't work (and we provided a receipt showing the gift was purchased there), we were told that without a box they would do nothing to help. Who in the world has all of the toy boxes after a 6 year old birthday party. The appropriate response would have been to offer store credit so we could have tried another item of the same type. The woman "helping" my husband was rude and we will definitely tell everyone we know to not waste time or money there. Typically, we love to support local business but the truth is that you can buy toys anywhere

This place is not real... dont go. Not sure why it still exist in yelp but there is no store front…read more Edit: it does exist, its in a mall about 15min west of downtown. Store in the mall is actually very nice and spacious. LOTS of merch... def would recommend the visit. I'd give 5 stars but the wrong address and waste of a trip is worth that 1 star... BUT AGAIN, SICK STORE WORTH THE VISIT FOR SURE! This place is not real... dont go. Not sure why it still exist in yelp but there is no store front Edit: it does exist, its in a mall about 15min west of downtown. Store in the mall is actually very nice and spacious. LOTS of merch... def would recommend the visit. I'd give 5 stars but the wrong address and waste of a trip is worth that 1 star... BUT AGAIN, SICK STORE WORTH THE VISIT FOR SURE!

The true test of a company's ability to outshine isn't when everything is going 100% well, it's…read morewhen mistakes are made. After a week of not receiving my item I reached out to ask when I could expect it to arrive since it was marked as delivering today. They told me they had no idea about this order and blamed it on the Shopify app which is weird because I ordered it directly from their website which listed as available and in stock. In order to make this right, the company did absolutely nothing, barely an apology. As a former manager I find this work ethic to be deplorable and I will never do business with this company again, they don't even know what they have in stock, but they take your money anyway. Poor managing and poor customer service, blaming it on the other guy.

This is such a cute gift shop in Knoxville's Market Square. There's so much to see & discover…read more Many unique items/gifts are nicely displayed throughout the shop. The pricing is definitely geared to tourists as some items were pricy. I bought 2 aromatic, handmade soaps that were reasonably priced. It was so tempting to spend more but I will wait. It know my family members made purchases and were very charmed at the OOK items. When I return I want to purchase one of the illuminated stars displayed overhead. The young lady was very sweet so checkout was quick & friendly. Can't wait to return!

Rude salesgirls...saw a shirt in the window that I wanted to try on. As soon as I walked in the…read moregirls looked up and said "just so you know we are closing soon". I literally turned around and left.

Wow this place has every puzzle you could ever imagine. So many quality puzzle and board games. As…read morea puzzle aficionado I can honestly say they have the largest selection I have ever seen under one roof.

They definitely lean into the puzzle theme here. On the floors, walls, racks, even completed…read morepuzzles hanging from the ceiling. They have an insane amount of puzzles for every age and ability level. There are some beautiful puzzles with TN scenery, puzzles with cars, flowers, characters, challenging designs, and even puzzles with an unimaginable 40k+ pieces. Say whatttt?! There are lots of games, puzzles, and card games that would make great souvenirs for visitors to bring home or to bring back to the rental home/hotel to keep everyone busy. Items are a bit pricey but that is to be expected at a tourist location like Pigeon Forge.

Great store with great customer service, they have a nice selection of toys and this a good place…read moreto go if you can't find your favorite video games elsewhere or around the holidays. The only drawback is that the games are quite expensive, that beings said though it is still a great place to find stuff in stock around the holidays, this place will usually have what you're looking for as a lot of other places will only have a rain check for you.

Ok! Think Build A Bear but it's for cars! Our son loves…read morecars and saw this place and wanted to get it. Their customer service was amazing. They were very clear on how the process works and the pricing ! When it came to putting it all together, they have a well oiled machine in that store.

So, I only knew about this place because my 3 year old watches Handy Man Hal and he had an episode…read moreabout it recently he's actually the one who spotted it so we had to go check it out. We built 2 monster cars. It is just like build a bear. You can do basic and get the standard wheels, rims, etc at no additional costs but do you? Nope... you upgrade and pay for all the extras and accessories. If can be as cheap as $20 or the sky's the limit. Once you pick out all you want, you get to build your ride with assistance. Lastly, one more opportunity to upgrade at check out. Free bag or upgrade to a cardboard box garage, or a car backpack! We got 2 vehicle bases, non RC, upgraded rims on both, monster truck wheels on both, a spoiler on one, a front grill on one, and 2 cardboard garages all for $140. The 2 employees working were very helpful, polite, and informative. Great with my two boys ages 3 and 7. Would recommend if you have a car loving kid!

Retro artifacts is a cool retro video game spot a hop outside the Knoxville area. Not only do they…read morehave 80s - 90's video games (nes, snes, saga, ps1) they also have computer games, board games, cds, and vintage collectible items that will surely make your collectors knees shake. The owner/storekeeper was super nice and talkative and had a very good knowledge of his inventory. While it had rained recently here and the store seemed to be in a bit of disrepair the staff was very accommodating and helpful. Setting this store apart from other retro game stores were its vintage movie paraphernalia collection complete with an autographed John Goodman big Lebowski framed poster. Super cool!! Retro Artifacts gets five stars because: 1) super helpful and friendly staff 2) chill location 3) diverse collection ranging from media to games 4)movie paraphernalia collection 5) reasonable prices

This place is essentially what your childhood bedroom would have looked like, had your parents…read morenever made you get rid of anything. Inside you will find all kinds of toys, trading cards, video games, board games and comics. For the common items, you will more than likely find a better deal elsewhere but this is a great place to try to locate that diamond in the rough. There are plenty of items from the 70s through this year, so no matter you mood it should be easy to walk out with something you like.

This store has the biggest gunpla collection I have seen so far, as well as very helpful employees.read more

This place is awesome! The employees are always really friendly and helpful!…read more I mainly go for the Bandai Gunpla Gundam selection, which is always varied and there are so many to choose from! The prices are marked up a tiny bit on a few items, but that's mainly the massive-brand stuff like pokemon plushies, but never a bad amount. Other than that, all the prices are really fair and you get your money's worth!

I don't know what the other reviews were talking about the staff was very sweet they had good…read morepriced items and it was all good They had a wide variety of items and when comparing the prices to Amazon this stuff was about the same I had an amazing experience and would come again! Also i am not a robot

My children can't pass up a toy store when they see one, so we had to pop into Toy Town when we…read morewere visiting The Mountain Mile & Tower Shops area in Pigeon Forge. They have lots of toys, and best of all: The person who worked here didn't seem to mind kids playing with them! There were toys for kids of all ages, as well as books, stickers, stuffed animals, games, fidgets and lots more. Right in the middle of the store is a giant T. Rex, too! This is a fun little store to stop in and explore, and grab a toy to take home (the prices aren't too bad, either).