Just started with this service because of their amazing Yelp reviews. So far everyone has been…read moresuper helpful, knowledgeable and professional. Setting up the appointment Amanda explained the procedure and prices up front. When Randall did his inspection he explained a lot to me that other companies never did. He worked with my budget the best we could and I am grateful for that! Need 30 days to tackle the job so will update with the results later too.

We just had a quarterly follow up and to spray the perimeter of the house. We haven't seen a…read moresingle bug in months, but really the goal is to keep it that way. Kyle is very professional, calls when he arrives, lets you know exactly what the charges will be... They do come out the same day if they can. Not in a week or two. They arrive on time and they're great to deal with. The price is extremely reasonable.

I would highly recommend 911 Pest Patrol in the Galveston area for any issues regarding rats on…read moreyour property. Their knowledge is second to none and they investigated our ongoing problem thoroughly, explaining everything as they went. All operatives are punctual, polite, understanding and hardworking. The quality of the proofing work undertaken, both outside and inside our property, is just excellent. 911 Pest Control have a professional pride in wanting to solve your rat problem for good so you don't feel so helpless. Michael was very professional and we appreciated his honesty. A job well done." With the numerous Pest Control Companies out there - we have posted a favorable review strongly recommending your company on Yelp. Thank you for your services."

Late Friday afternoon I called about bee removal. Mike, the owner, was able to view our house…read moreonline to give us a rough estimate. After explaining the situation, he went beyond all expectations and came the next day and handled our bee issue. Even though he had weekend plans, he worked us in. Superb quality service at a reasonable price. The senior citizen discount was a pleasant surprise. I highly recommend this company for all pest control needs. Thank you for your military service too, Mike.

First time using BUGCO and it was a great experience. Technician was prompt knowledgeable and…read morefriendly. He conducted a thorough examination of the property including the attic. My go to people from now on!

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Great service! They were professional and great at communicating with me. They were recommended by…read morea friend who has used them before. I highly recommend this. Company!

From the owner: Guaranteed Pest Services provides reliable, eco-friendly pest control for homes and businesses…read moreacross Hitchcock, Santa Fe, League City, Dickinson, and Galveston. Our team offers complete protection from pests- including ants, roaches, mosquitoes, termites, and rodents- using safe, effective treatments you can trust. We also provide free inspections and guaranteed results on all recurring services. At Guaranteed Pest Services, honesty, quality, and community come first. Call today for a free inspection and discover why your neighbors choose Guaranteed Pest Services for year-round pest protection.

We had big mouse problem in our house and tried all the different traps and poisons to no avail…read more Jesse came over to do the free inspection and informed us that the traps and poisons we were using would be ineffective. He pointed out all the areas they could be getting into the house and recommended ways to deter the mice and prevent them from getting in. He was very kind and extremely helpful and ended up saving us a ton of money. We're currently renting but will be buying at the end of the year and will 100% be returning to Jesse and Truly Nolen for our monthly pest control needs.

We had a bit of a rodent problem, living in a coastal town. So we called Truly Nolen to help us…read moreout. The technicians came out and assessed the issue, and set us up on a treatment plan. All the exits were blocked, problem treated, and they even followed up with a sanitation visit at the end. The same technicians did our visits week to week which was great. We haven't had a problem since and will come continue to use them for all of our pest control needs. Highly recommend.

I think Mike's was super great. The exterminator was so thorough inside and out around the house…read moreand in the garage. Put traps all around the house. I was very happy with Mike's pest control actually it's time for me to call them again.

Mike's is awesome! Their staff is knowledgeable and very helpful. I had a termite assessment (no…read moretermites, yay!) and some bees removed from under my beach house. The techs were on time and professional. I was happy to learn that the bees were being relocated to a field full of wildflowers, and I got some honey! Altogether, I would 100% recommend Mike's. The price was reasonable and the service was excellent.

Marc was an excellent explained everything about the product he was putting in the ground to…read moreprevent Termites! Liquid treatment is the way to go! This was my fourth estimate, and he had the best value explained exactly what he was doing, and said you only need it done every five years, but that he would check once a year. Don't waste your time with anyone else he was the best!!!

Absolutely the BEST Customer Service, Service Guarantee, and Trusted Product. Extremely…read moreknowledgeable of the options and most practical solutions to solve any issues and keep further issues at bay. I recommend Prokill Termite Pest Control to any and all. Their integrity and personal touch really sets this company apart from all the others. The lowest cost for the most impeccable service. Will continue services with Prokill and recommend them to anyone and all... Thank you Marc - Prokill- for helping us every time with no complaint and always solution driven. Spot on THE BEST SERVICE. Carrie McGinnis

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

We were having issues with wasps getting into the house. They were able to come out the same day…read moreover the weekend. Eli was the specialist who came out and he did a very thorough job of treating the underside of the roof, the yard, as well as the chimney and attic. Would definitely use them again.

I don't typically post negative reviews, but I'm sharing this to document our experience and to…read morehelp other homeowners make an informed decision. We live in a home built in 2021 near active construction and developed a rodent issue in the attic. After initially managing it with traps, the problem escalated when I noticed a strong odor on Monday, 4/27. We found significant droppings and urine staining in the attic, so I requested multiple estimates. Pest exclusion quotes ranged from $900-$1,850, and duct/insulation remediation ranged from $4,800-$7,800. I found Total Pest Elimination based on strong online reviews from yelp. On Wednesday, 4/29, I contacted Juan (the owner) for a written estimate. He sent Elli to inspect the attic; he attempted to locate the source of the odor and set traps but could not find the dead animal. I repeatedly followed up for the written estimate, which was not provided until the next day. My husband and I hired the company because they offered a single-scope solution, provided the lowest quote, and indicated they could start quickly. The total estimate was $6,600, and Juan stated the work would take a couple of days. Communication and scheduling were inconsistent from the start. On Thursday there was no proactive update; when I called, Juan said they would begin Friday, 5/1 at 9:00 a.m., and offered to send Elli Thursday evening to set traps. Elli arrived with Andrew, brought odor eliminators, set traps, and again searched unsuccessfully for the dead rodent. They confirmed they would start work at 9:00 a.m. the next morning. On Friday, 5/1, no one arrived at 9:00 a.m. At 9:22 a.m. I texted Juan and was told Andrew was "around the corner." Andrew arrived around 9:48 a.m. without supplies or direction and remained in the attic until about 12:30 p.m., when Juan arrived for the first time with minimal equipment (a small shop vacuum, bags, and paper to protect the entryway). Juan then requested 50% payment to purchase supplies, which had not been discussed in advance. Elli arrived after 2:00 p.m.; with limited equipment, they located and removed the dead rodent and then left. I was told they would return Saturday at 9:00 a.m. to complete the job. By this point I had paid $3,500, and I was relieved the odor was improving after the rodent was removed. A larger crew arrived Saturday and began removal work with two shop vacs, but the job was not completed. I was later told Sunday would not work, and that they would return Monday at 9:00 a.m. and finish by Tuesday at the latest. Late Sunday night (11:35 p.m.), Juan texted that he was trying to locate a machine to rent and would update me in the morning. As of Tuesday, the work still was not finished, and the team left approximately 10 large bags of old insulation at the curb despite my request to move them (my garage has been unusable throughout this process). It is now Wednesday; I have had to cancel appointments and stay home, which has disrupted my job search and daily schedule. I also want to clarify what was represented as included in the scope of work: closing all exclusions, setting traps, and returning weekly (four weeks) to remove any rodents caught. I was also told they could remove and replace all contaminated insulation and, once removed, sanitize the attic floor. That capability was not there. Juan arrived with only a small shop vacuum and suggested the crew shovel insulation out. He hired contract workers who said the proper machine and appropriate PPE were required, and there was no plan or containment (plastic sheeting), even though our attic access is inside the house--not in the garage--so containment is essential. The insulation "upgrade" conversation was also misleading: I was told I would need to pay an additional $1,500 to upgrade to fiberglass, but the insulation already in my attic was fiberglass (R-38). I asked for the same R-value to be replaced, but what was brought was the cheapest material available and did not match what we agreed to. As of May 7, I am out $3,500 and left with a major mess: dust throughout my house and garage, and my garage is still unusable. The workers who were in my home worked hard over the week, but they lacked leadership, proper supplies, and clear direction. I terminated Total Pest Elimination on May 6 and now must hire someone else to clean up and complete the attic work. Juan may do well with basic pest trapping but based on my experience I would be extremely cautious about hiring this company for exclusion or insulation/remediation work.