Great guys! I called them just before they closed for the evening. They arrived the next morning…read moreright at the scheduled time to confirm the presence of termites. We scheduled treating the property, and they came back at the agreed upon time. They completed treatment and left me with a warranty and the peace of mind that we intercepted the pests before they became a problem. Pleasant men. Absolutely no complaints. Would hire again.

Scott and his son did a great job today. They have great Communication and they are very friendly…read moreand personable. I was pleased with their service and I will definitely be using them again. They have reasonable pricing as well. If your looking for a great small locally owned company look no further!

Amy is the absolute best. Very friendly, very professional. Great customer service. And with her…read moreyou get results.

They need to follow up with potential customers when a contract is accepted. I have been trying to…read moreget them out here for over a month. I accepted the contract. She emailed to me and then nothing.

The service is good and has worked pretty well. I got a…read moreservice tech at my door today that said we were signed up for the pro service and could get basically the same at the premium rate $40 cheaper so he adjusted our account and didn't have to extend our contract. I will say that when we signed up we were told that the service was normally over $300 per treatment and we were getting a deal at $180 a treatment but after the tech came to the door acting like the $180 was the normal price for the service I think we were lied to and did get any discount for signing a 2 year contract.

Sent some phony pictures of him claiming he sprayed when he didn't do anything. He was here for 5…read moremin and told us that his phone was dead charging in the car (which is why he didn't send pictures of the process) we came outside to speak to him and he was already gone. Literally left in 5 min. We have a huge yard. He didn't spray anything at all. Dylan with Aptive is a lazy kid who's a scammer. Last month (Seth was great) they sprayed and sprinkled for over 30 min.

They're so horrible and unprofessional, I made this appointment weeks and advance nobody reaches…read moreout or tries to fix the situation for you but when they're trying to get you to sign that contract oh boy they're so attentive,

The service tech came out for two years. In that time, we developed mice infestation into the crawl…read morespace. I asked if they can plug the holes and bait. They sent an inspector out instead. He quoted me 23k to condition the crawl space but no quote to plug the foundation holes and bait. Unfortunately, I had to do it myself. If they can't be trusted to control pest, why on earth would I trust your team to perform remediation and repairs to the crawl space. They not even certified in foundation repairs.

Bryan was on time and professional. He explained the process and worked efficiently. thank you!read more

Tim came to our home and was very polite, professional, and personable. Having pest issues is never…read morea great feeling but I have appreciated the entire process with ClearDefense. I originally spoke with Brandy on the phone and she was very reassuring and got someone out to our home a few days later and they were able to treat the same day. Service and inspection took less than two hours. We signed up for a year treatment plan and everything is very affordable. It's an excellent choice for peace of mind in your home.

Tim and Carl did a great job with our bat exclusion project…read more Thorough inspection and explanation, and quick work on the job

Communication with these people is horrible. Other than the initial appointment, they don't show…read moreup when they're supposed to and I could never get any straight answers. They were intent on getting my credit card number on file and up selling me on a crawlspace without ever showing me where my crawlspace was compromised.

I've been using Virginia Pest Pro for about two years during the summer month for mosquito control…read more Great value and service. Mike is passionate about the work he does.

Great service, on time and professional. The product works like a charm. No mosquitos!!read more

We've used Orkin for 3 years and live in a heavy wooded area and haven't had any pest problems…read more I've found the customer service very friendly and helpful. the other reviews appear to be older so unsure if there's been a change since then, but we've been happy with the service!

We are in our 70s, and received a $50,000+ estimate for "mouse mitigation" that included upgrades…read moreto our gutter guards, replacement of all insulation and a covering of the stones in our crawl space on which our grandchildren would enjoy jumping on according to the inspector. A Cadillac estimate or a scam? What we did instead: We set trap which caught a few more mice. We also put a couple bait stations in our basement. An inspection by a different locally owned company concluded we had the mouse problem under control. Cost was less than $100. The Orkin inspector did find a leak in our crawl space we addressed. However, he missed the carpenter ants that had chewed subfloor near the leak. The 100+ pictures of mice evidence disturbed our sleep for a couple nights.

We recently received a notification of a scheduled appointment on a specific day without a…read morespecified time, and without prior contact from Pestmaster. This appears to be their standard procedure. Apparently, the technician arrived and completed the inspection while we were not at home. However, I personally inspected the area and found that an HVAC drain pipe is completely disconnected, causing water to pool on the ground. It seems the technician either did not thoroughly inspect the crawlspace or chose not to disclose this information, which is concerning either way. Moreover, the technician texted me with only about 15 minutes' notice of their arrival, and did not respond when I replied. Additionally, I have been receiving daily emails since the service notifying me of a balance on my account. In my opinion, the level of customer service from Pestmaster has been disappointing. We are saddened by their acquisition of the company we previously enjoyed, and are now actively seeking a new service provider.

We've used these folks a few years now and they are always professional and friendly. They have…read moredone a great job of keeping any ants or spiders getting into our house. I have nothing but nice things to say about these folks. They always send an email alerting you to an upcoming visit and, text or call when they are 15 or so minutes away. You can also look online at their payment portal to see what month and day a tech will be coming to do treatments and put it on your calendar. You can also call them for an unscheduled visit if you find a problem or infestation, at no extra charge. I don't understand the negative reviews on here for this good company. Some of the comments appear to be written by clueless folks. Just sayin'.