Lukas was my guy initially, and now I have Chase. I receive notification before he comes out, and…read morea note from hen he's finished. I looked at a lot of pest services, and Truly Nolan has it all for decent prices! Great company! I have the Elite Four Seasons Package

Where do I start... Just go somewhere else…read more 1. I should have known the company was shady when they came out to give me an inspection, gave me a coupon and then at the actual contract signing they didn't want to honor that coupon. I did get my way with the coupon on "total cost" but I didn't realize they went and changed the cost of "continuing coverage inspection" for the next year by the coupon amount. 2. I went over ALL the details I could with my limited knowledge of termite control with the technician before he even started. He assured me he had the contract with the details and that he would do the job as promised. Wrong. I didn't think I had to watch the technician like a hawk, but apparently I should have. He didn't trench the entire back side of my house!! How does that even happen? Apparently because he didn't know if with the porch that spans the entire back of the house needed to be drilled into or just trenched around. I wish I would have inspected all the work BEFORE I let him leave because I now have to take another half day off work to have this done. 3. In the package I was supposed to get, the technician was ALSO supposed to spray inside the house and attic. The did do some of the walls inside but he didn't do the attic. Again, I didn't think I had to constantly monitor all the application, but apparently I needed to have my own checklist that I went over at the end. Overall, terrible communication between reps (like the worst I have ever seen with a company that had graphs and the package details drawn out for each other). Also, I had to ask for management to contact me after I immediately contacted the regional office when I realized the job wasn't done and after the technician called me the following week to try to come back to do the job again. I'm honestly not sure if they even applied the termite pesticide around the full exterior of my house and this has left a VERY bad taste in my mouth. **extra information- my local pest control company charges me $125 less a quarter for routine pest control. Absolutely mind blowing that there is that big of a difference between the cost that actually would give me less pest coverage.

Fantastic service from DFW Bug. I have been a customer for many years and have a very positive…read morerelationship with this company. The service people are always willing to take the time to attend to the various concerns I may have concerning bugs, snakes and even birds! They are always knowledgable and extremely professional. Their services have met all our needs in the past years of their services. I highly recommend this company.

They charge you for services that they don't perform. I am very picky and want what I pay for and…read moreI did not get that from this pest control company.

I will never use this company again. ( orkin) Waited 2 hours for the tech to come NO…read moreSHOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! He calls me at 7pm to let me know we was running late and was not coming. Should have called earlier to let me know. That messed up my whole day. Never contact myself or my husband again. Terrible way to do business. My appointment was between 4pm to 6pm. Mary H.

Supervisor Eugene Simien and Field Technician Oscar both lied to my face stating there is no…read morecontract and that I can cancel at anytime. Once I read the agreement I found that I could not cancel and I asked right before they began servicing the property and they finally admitted after several back and fourth questions; that I cannot in fact cancel service within the first year. They are misleading potential customers and falsifying the legally binding terms of the agreement. Also they would not allow me to decline servicing the premises without the property owner being on site. They also said they do not caulk or seal to prevent bugs even though the representative over the phone stated that they did offer and include this service and even the introductory video said they would caulk and seal where needed. Without even inspecting the property the field technician Oscar immediately said they do not do that. I feel that I was mislead by Orkin, lied to by the supervisor, and the only reason I was not stuck in this agreement is that I actually read the terms versus going off of their word. This company is extremely fraudulent and misleading and we now understand how and why your rates are so competitive, you lie to trap customers into an agreement and then do not fulfill the terms or expectations of said agreement. Not a company I would do business with.

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

I had a great experience with Darinn. He was punctual, professional, and highly knowledgeable about…read morethe treatment process. He clearly explained what needed to be done, addressed all my concerns, and ensured the work was completed thoroughly. I also appreciated his attention to detail and commitment to safety while working in and around the property. Overall, it was excellent service, and I would highly recommend him.

Ivy Green has been my pest control service since early 2020. Service is great and no issues with…read moreunwanted pests. I highly recommend Ivy Green Pest Control! And their customer service is second to none! Mandy is the best!

Mandy is a great face of this company she listens she understood she was courteous. She laughed and…read morevery kind so I would do business with these guys any day.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

I am all about customer service and so is Luis. He responded right away, on a Saturday, took care…read moreof the problem, ants, wasps (and pretty much everything that crawls, flies and stings), more than fair price and great advice. I will not use anyone else.

Responsible, Affordable and great results!!! I'll definetly recommend this company!!!read more