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    Bug Off Screen

    5.0 (1 review)
    Open • Open 24 hours

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    12 years ago

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    Besser Garage Doors - Full Vision Door in San Luis Obispo

    Besser Garage Doors

    (48 reviews)

    They were responsive. Timely…read more The job was to replace the glass at top of garage door only in one panel. When finished the tech l, Landon didn't offer to show me the work and I had to say well let me see how it looks. I feel like he knew I was not going to be happy with it. Unfortunately the replacement miter cut window frame was not measured long enough so there was a 1/4" gap at corner. And the plastic frame pieces were not pushed in smoothly. In the center there were 2 shoved in areas and wrinkles. But it was just the huge gaping corners that shocked me. Clearly not cut long enough I'm used to working with contractors on home projects and I just tried to politely ask why he would do an install like this. And we recently had all new vinyl windows installed which is pretty much the same method where they cut the vinyl to miter and fit the corners of windows to seal it up, which is a similar process. Anyway I do feel that I understand how it was done . Just not why it was done so sloppy for lack of a better word. In future I would use this company again if a different tech was sent out. If I hadn't said anything I would have been upset with myself for not speaking up and asking why it looked so bad. Thankfully it's on the inside but I still expect it to look good inside or out. But thankfully the outside of window is good. I don't think the outside frame was popped out like the inside had to be. Anyway it was unfortunate. In response to manager comment: To correct your statement. !!!! Landon did not use the existing old that were perfectly mitered window frame clips that hold glass in. He showed me a long piece of stock and said he cut new ones because he destroyed the existing when he pried them off the window. That's where the problem comes from. He cited new pieces too short leaving huge 1/4" gaps at corners looking really sloppy and unprofessional !! He left the top piece old but added new badly cut short pieces on bottom and sides. They were cut too quickly without properly measuring and miter corners did not come close.

    I was sent to collections because I wouldn't pay a scam bill. I sent them out to look at the spring…read morewhich I told them they replaced at the same time the garage door opener was replaced. They said this is why it went out. Disputed and they refused to listen to me. Sent me to collections. Hamon is my only tarnish on a near 800 credit score. I have no problem paying bills. I have perfect credit. I had another company out of Los Osos replace my spring on our Atascadero home and they were HALF THE PRICE of Hamon quoted or charged. I'm still upset two years later.

    Rob Tol Construction - Deck repair

    Rob Tol Construction

    (28 reviews)

    Rob Tol Construction just completed a full remodel of our master bedroom, bathroom, and closet…read more From the start, working with Rob was a great experience. His bid was competitive, and he was able to offer suggestions and ideas that we hadn't thought of or didn't know were feasible. The initial timeline was several months out, but Rob remained in contact and was able to move us up on the calendar. The project was completed at the quoted price, plus a couple of scope additions we requested. Work took a little longer than expected, likely due to modifications needed to bring our aging home up to standard, and the perfection of our tile work; Rob does things the right way, and uses great subcontractors. The end result is beautiful. The bathroom remodel was completed so perfectly that we now see flaws in our guest bathroom which was remodeled 3 years ago by a different contractor. Our master suite has transformed from the worst part of our home to our personal sanctuary. I would not hesitate to hire Rob Tol Construction again. In fact, we're already planning to when we're ready to start our next project. As a side note, but important to us, Rob and all of his subs were great with our dogs. so we never had to lock them away during the project.

    I have been through several remodels with previous houses and I can confidently say Rob is a great…read morecontractor. I picked Rob because of his positive reviews. It took a little time to get on his calendar, but it was worth the wait. My remodel involved redesigning three bathrooms and the kitchen. All were taken down to the studs, so there was lots of demolition. Rob sequenced the work so I was never without a functioning bathroom. Everything adjacent to the work areas was wrapped and the floors protected. Rob and his helper were meticulous about checking all the new fittings for leaks and repaired damage from a pre-existing leak from an upstairs bathroom. Rob's original estimate was accurate and the only extras were things I asked for in the course of the job. Now that the job has been done a while I am completely satisfied.

    Bug Off Screen - doorsales - Updated October 2026

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