DO NOT BUY FROM MORRO DOORS OWNED BY DANNY LAPP OF MORRO BAY
I'm giving you a heads up. Don't buy your doors from Morro Doors. Danny Lapp not only does not stand by his product, he verbally abuses WOMEN.
Here's Danny's customer service.
I purchased stain grade doors, and casing from Danny Lapp owner of Morro Doors in the sum of $10,000.00; this was all in 2018.
When the doors were delivered, our painter went to work sanding and staining. At that point, it became apparent that the doors were inferior. They had been damaged from the factory.
The general contractor at the time was Danny's cousin. He called Danny and asked him to come look at these doors. The contractor was in agreement that the doors needed to be replaced.
Danny Lapp arrived at my house and immediately started yelling. He wanted to know who's F***ING idea it was to stain the doors. I told him that was why I purchased STAIN grade doors, I wanted them stained. He said I was F***ING STUPID, he said that if I wanted him to do anything about these doors, I was F***ING CRAZY, he said he had other returned doors in his shop and he wasn't going to "eat" any more doors. He told me to F**K OFF, and kept this up as he exited the property. As he was leaving, Danny told me and the contractor, to F**K OFF; he drove away extending a middle finger.
At my expense, the doors were re-sanded, and re-stained. This is not what you would expect spending 10K on doors but I knew I'd address the problem at a later time.
Fast forward a few months and now the doors need to be addressed. In addition to the wood being inferior, the bores where the doorknobs are to go are off set on three of the doors making it impossible to install doorknobs and back plates.
I called "Danny" Lapp and he was belligerent. He wanted to speak to the carpenter who is installing the doorknobs. Our carpenter stopped in to see "Danny" and was told that Danny had no intention of doing anything about these doors.
Dan Lapp is not professional, he used swearing and anger to address the problems with his doors. Danny Lapp does not stand by his product & is a bully. read more