Great company very professional staff. They are always very thorough with their servicesread more

Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

Can't say enough good things about them. Highly recommended!…read more My parents have been happy and loyal Royal Palm Pest Control customers for years, so when I moved to the area a year ago and was looking for a pest control company, they suggested I give Royal Palm a ring. And I'm so glad I did, for 2 key reasons: 1.) IT WORKS: From a purely functional perspective, the treatment definitely helps keep pests at bay. For the first few weeks after we moved into the house, spiders, ants, and palmetto bugs were nearly everyday occurrences (as they tend to be in Florida). After Royal Palm treated, it felt like we had our house back. We pay for quarterly treatments, and while they offer free interim treatments if we notice an uptick in pests in the home, we've never had to avail ourselves of that offer. If we ever see an insect in the house, it's rare, and they've usually given up the ghost by the time we find them. 2.) CUSTOMER SERVICE IS SPECTACULAR: They always call US to schedule our quarterly treatments, which is a nice perk because I'd never remember. They're always friendly and professional. And our technician (Craig) is a super nice guy. Very efficient, always on time, AND he wears booties over his shoes when he comes into the house, which is such a nice touch. We like to maintain a "shoe-free" home to keep the floors clean, but we don't typically ask guests to remove their shoes because we don't want to make folks feel uncomfortable. So the fact that he wears paper booties over his shoes as a matter of course is just an incredibly thoughtful thing to do. Again, highly recommended!

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

Uli was very helpful at explaining what she was doing and why. I really appreciated her. Abd here…read morewe are, ants have not been spotted for two days in the house - and the ant hills outside have diminished greatly!! what a relief!! Thank you! looking forward to the bi-monthly services as well to keep things at bay! with pets inside and flocks outside it's wonderful.

worst pest control company in the world!!!!! only works if you are retired and at home 24/7!!!!!…read morethey promised to call to schedule 6 times and never did!!!!!....... i would get a text when they are 30 minutes out!!! all they do is walk around the house and spray!! who knows for what because nothing is corrected!! if you tell them you need them to come inside to spray make sure you stay on the lookout and catch them before tbey leave because if the door is lockwd they will not knock and just leave.

1st treatment was great! 2nd treatment will last at least 6 months. I live in Florida and never had…read moresuch a thorough job, even outside around building. Reasonable and polite. Yes, if needed for another critter they'll be called by me.

From the owner: When dealing with me you are dealing with the owner. My reputation is everything. I must be able to…read moregive you more value for the dollar than you will receive from my competitors. It’s my number one priority to make you a happy customer.

David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Economical. Good value for the money Good service…read moreTruthful and helpful On time Will be using for awhile We started with extermination and preventative maintenance services

Quarterly service done by Austen who is always knowledgeable, friendly and professionalread more

I'm saddened to write this review, but here we are. When we first signed up with Kingsfish pest,…read morethe deciding factor for choosing them over Turner Pest control was that (we were told) they would come spray as many times as we requested, in between regular quarterly services, as well as change out the glue traps for us when they were on the premises. And so they did for the duration of our contract. We had zero complaints until our technician was recently promoted and we were assigned someone else. This new tech would come spray our house, not change out the traps, and leave before even knocking on our front door. After a couple of times of this, I called in and requested that someone speak with our tech and ask him to knock on the door so we knew he was there, as well as have him change out the glue traps. The third time he came, he still didn't let us know he was there or change out the glue traps. I called the owner again and requested a new tech. I explained the situation and verbatim said, "To be honest, changing the glue traps really freaks us out. It would be great if we could get a tech to do it while he's here." The owner completely understood and said he would assign us one of his best techs. Fast forward to today, I had previously called in for an in-between service spray because we found a live scorpion in our living room (my husband almost stepped on it barefoot). On the phone I mentioned there was also a scarlett kingsnake that was on our glue trap in the garage, so if he could also change that out when he arrived, I'd appreciate it. When the tech arrived, he said he wanted to speak with me. He explained (in a manner less than cordial) that I had been calling in more than a usual customer would; that techs didn't usually make trips out just to change glue traps. I reminded him that we had actually found a scorpion inside and that I didn't just call for the glue trap but for him to spray. He said that it was normal to see bugs inside the house and that if he continued to spray as often as he was currently spraying our exterior, that he would kill the plants. He also reiterated that he wan't responsible for changing out the glue traps- that he could give me glue traps and I could change them on my own. I told him I understood and that he was free to leave without spraying or changing the traps. I also mentioned that this conversation could have just been a phone call instead of him driving out and me re-arranging my schedule to meet him for nothing. While I understand what the tech was trying to explain, the whole purpose of us paying for their services is to not see bugs in the house. I do feel like I was promised one thing on the phone and got something entirely different. I miss our old tech. Guess I'll give Turner a try.

TW came to my house to remove wasp nest, unlike other pest control companies that were going to…read morecharge me anywhere between $150-275 just to come out to look at the situation TW said they would remove the nest with no sales pitch. TW was extremely reasonable, very professional and provide top of the line quality.

From the owner: We are a Florida native, family owned, pest control business. We are committed to providing pest…read morecontrol service to keep your home and your business pest free understanding that your family and your associates are what’s important.

Ideal is not Ideal, anymore. They were purchased by Arrow Brands and now operate as Stark…read moreExterminators. I used to call or text and get immediate, great service and now they don't even answer the phone or return texts. I get it, Jason, you needed to sell your business but you made a bad choice.

Dropped their service. The guy who schedules these services doesn't seem interested in keeping…read moreclients. Some of the employees that came were very odd. Would not recommend.

If one of your criteria is selecting a vendor with great customer service, this is the place for…read moreyou. I spoke with John and asked if he serviced my area (south pasadena) and what I had found in my townhome. (1 bug) After our conversation I sent him a picture and he walked me through on what it was and what to do. Now mind you I'm not even his customer yet but he went above and beyond in helping me. Thats what I consider great customer service. I know if and when I need this service, he will be the one I'll be calling.

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

We found Bertram after using one of the local major exterminators with disappointing results, we…read moreoften had to have a call them back to retreat our home after their quarterly visits. The problem went away immediately once we switched to Bertram. We have used them for several years now with great results, no need for call backs. Steven is our representative. He is knowledgeable, professional, thorough, and friendly. We strongly recommend Bertram!

My landlord had a contract with 1800pest It did not work the…read moreplace was infested They came 4 times no change I called Bertram he said no problem I will get rid of them and he did! Best local pest people around !