I can't say enough good things about this family owned and operated local business. I got myself stuck in a bait and switch situation with the last locksmith I called from the valley. It started off with a cheap service call, thought I was getting a killer deal. Then the guy tries to up sell me on $300 worth of stuff I didn't need. Turns out this is a common racket in the locksmith trade. Let me tell you, Scott and his family are stand up people. They gave me a price over the phone for the service call and that's what I paid. There were no sleazy up sells or hidden fees. Just a fair and reasonable price for a job well done. I trust my locks to Scott and Buffum's! read more

Outstanding All Around Service and Experience!!! Our interior door leading to garage would not open. Called at 8:45... Danny returned my call just after 9. Scott (terrific!!) was here and everything was completed by 10:30. No need to look any further if you need this type of work These are the Guys!! Honest, straight forward, fairly priced for the service provided and we will surely call if ever needed for future work. Thank You! read more

Super fast, friendly and helpful! Highly recommended!! Arrived in minutes and had me back in my home in no time when u locked my keys in.

Purchased a home in Simi and wanted to get all of the locks Rekeyed. Fortunately my realtor recommended Buffum's Safe & Lock and I had the pleasure of working with someone I know, who also happens to be a professional, and a good dude. We have active fires in the area and yet Scott still shows up, rekeys all of my locks, makes duplicate keys, and even makes an adjustment on my main door that enables it open easily. Scott has a great work ethic, does good work, and charges a reasonable price. I wouldn't hesitate to do business with Buffum's Safe & Lock and would highly recommend you give them a try too. read more

My daughter locked herself out of garage and the remote control was in the garage. (details of how that happened are another story) She called Buffum's that night, he came out first thing in the morning and installed a new tubular lock. He was very professional and charged her a fair price. His web site has a link of a story NBC did on shady locksmiths. Kudos to you for putting that on your site. Thank you from a parent who highly recommends you. read more

Very knowledgeable and helpful regarding getting a duplicate car key made. Prices are reasonable compared to others as well. Will be going here for all things related to lock and key. read more

Fast and friendly service with great prices at their storefront. Also open Saturdays! Highly recommended!

I came in to get an auto key made that nobody in town could do. These guys were about to close but they were super cool and really friendly. I had my 4 year old daughter with me and they asked her questions and we're really attentive. The key was super cheap and I'm so stoked. Thank you guys! read more

Scott repaired two locks in my residential home today. Great price and great service.

Scott efficiently repaired two door locks and rekeyed a third door for a very reasonable price. I have used Buffum's many times over the years and they are fast, do a great job, and their prices are very reasonable. They remain my "go to" lock and key service! I highly recommend them! read more

I called and needed help with a replacement Honda key which I lost on a camping trip, and they were very responsive, courteous, and soon I'll see how efficient I would highly recommend them read more

I was able to schedule a non-emergency appointment for the following day with a convenient one-hour window. Levi showed up on time, was courteous and professional, and quickly fixed the lock. Highly recommend. read more

Walked in with a lock issue on my sling backpack and Buffum's took care of it promptly. I appreciated their professional and speedy service. Would go back for any future lock issues. read more

Buffums always exceeds our expectations when we are in need of locksmith services. Give them a call, the are courteous, quick and reliable.

Used them a second time. Great knowledgeable service. No surprises. Profesional. The bill was exactly what they said. He even added lube to the door so it would slide properly. Thanks againa read more

I live in Camarillo so for several years I've come in here to have keys cut for spares for my house, motorcycles, cars etc. As well as for general lock questions for not so normal locks. It's a very nice family owned business, very knowledgable and very professional locksmiths. I've met Scott personally and he's a stand up guy. I wouldn't hesitate to come to them with questions or work needing to be done. They're fair and honest and that's hard to come by these days. read more

Zach helped me over the phone. I had lost the code for an old home safe yrs ago.....he called the security company and within minutes called me back and walked me thru opening it. Professional, kind, courteous and a pleasure to deal with! Thanks so much Zach! read more

Horrible customer service. I called to schedule an appointment last week and they set up a time for Friday. Later in the week they called to reschedule for a later time on Friday. Then on Friday, they called to reschedule for Monday. Monday came around and they called in the morning to say they needed to come earlier, and said someone would be at our house momentarily. Nobody showed up, and when I called they claimed that as soon as someone pulled up to our house they got an emergency call and had to leave - they could come later in the day, or come back immediately. I told them unless they were sending someone back immediately, we were going to find someone else to do the job, because we can't keep changing our plans for them. They responded with "then let's go ahead and cancel". Rude and horribly unprofessional. NO THANKS! read more

When my locks weren't locking properly I knew there was only one company to call - Buffums. Scott had successfully repaired an old lock before and this time he and Levi did another stellar job. They realigned my doors so that the locks line up properly and lock beautifully. Scott and Levi have great senses of humor, are very knowledgable and they even cleaned up. If you need a trustworthy, professional locksmith call Buffums. read more

Great service and value. Levi was very professional and did a stellar job changing the locks on my doors. Highly recommend!

Speedy response, great price and Scott was very courteous. Definitely recommend them.

I took a cabinet door in to have keys made, Zack Marx made the keys and I was not happy with the difficulty of opening the lock. I paid him $20.00 He gave me no receipt and told me to give it a try. When I got home the lock would not lock in the door closed position only in the door open position. I called and spoke to Zack. He told me it worked fine when it left his shop, basically called me a lair and told me to bring the door back and he would look at it. I asked if my $20.00 dollars was refundable and he began arguing with me, he then hung up on me. Camarillo is a very small town and I will never let any employee at Buffums work on a lock at my residence I don't trust them. I do agree with the other reviewers which said the employees are extremely rude. I can't see a store with this kind of costumer service lasting in Camirillo long. I hope this helps. read more

Yesterday I sent my son to B & B hardware to get a couple keys made for a used car I just purchased. I was expecting to pay three or four bucks each as I have had several keys copied at B & B. My son got confused and ended up at Buffum's and purchased the keys there. This morning I checked my credit card statement and just about fell over when I saw my card was charged $171. That's when I learned car keys are not the same as house keys. Car keys have a chip and spares are $90...each. We went back into the store this morning, spoke to Zach and explained that had we known we only would have only purchased one. He was so cool. He gave us a refund for the second key with no problem. As I left he went ahead and just gave me the second key. They clearly care about satisfying their customers. If I ever have a need I will do business with them again. read more

Excellent service! Scott was professional, courteous, & friendly. He even came back for a second time when I asked him about a couple of extra doors that didn't lock correctly. I had a horrible experience before calling them. I was charged a whopping $450 from another company just to change two locks. Then the guy didn't want to leave without me giving him money when he literally just gave me a quote, saying he drove in from The Valley. (The company wouldn't give me a quote over the phone.) I had to have a neighbor come over to help me get him to leave! When I called Buffums, they gave me a free quote over the phone and gave a reasonable rate. I absolutely feel Buffums is a company I can trust. They were honest, truthful, & not demanding. And if I need help, there is a brick and mortar store I know will be there in my time of need. read more

Just excellent. I took my client there today to see if she can get a key made that can fit into a gripper so she's able to turn her car on. It wasnt able to work because her key has a chip in it. They took the gripper and figured a way out to put her key in it. She tried it out and was finally able to start her car on her own she was ecstatic. They even went as far as to not charge her for what they had done. Wonderful shop you don't find nice people like this these days. read more

I needed to get a key copied so I decided to give this place a try. They were great! Quick, efficient, and reasonably priced.

Buffum's is the best!! Super nice people and extremely fast service! Levi was amazing!!

These guys did a great job fixing the storefront doors at my office. I've been struggling with it for a while and they came out when they were supposed to worked efficiently without disrupting of business, and it works like a charm now. read more

Buffums came out to my home today and changed my locks. I was so impressed with how quickly and thoroughly he got the job done, I would call them back anytime. I recommend Buffums to all residents who need a job done right. read more

Our front door lock set needed cleaning. Levi arrived on time and did a great job. He cleaned it so well that it operates better than new. Buffum's Lock & Safe is where we have extra keys made also. read more

Purchased a safe from Buffum's. Owner spent time with me answering all my questions about safes and did not get irritated when I decided to wait. After doing internet research and checking deals at the big box stores, decided Buffum's was the best deal for me. Returned a few weeks later and made the purchase. Very professional. Came to my house and installed it. Recommend. read more

helped me secure old weiser lock parts for my front door. Weiser is no longer in business and my front door handle and lock assemble is an odd size. it would be difficult to find a new lock without drilling more holes in my door. Got the parts in a week and allowed me to install myself. Zach was very helpful and I could get a full refund if parts did not fit. read more

I have known scott for 20 years. He is as hard working as it gets. He takes pride in his work and goes the extra mile for everyone. He even did it for me when i called him out to my place in fillmore 2 weeks ago, which is out of the way for him. He was there in 1hr!!! I sent him a picture text message of my key and he made a replacement key just from the pattern of the text message picture!! I was impressed and got a good laugh from it. Thanks scott for coming out right away. Use buffums when you get locked out! You won't regret it! read more

My place of business needed a specialty locksmith. No one seemed to carry the type of locks we needed. I was referred to Buffums, by another locksmith. Apparently, they carry all types of locks. Levi came out to access the situation, did the research, and ordered the locks. He was very personable and told me what he could do. Most places talk about what they can't do. He ordered our locks, scheduled the time to install, and came as promised to install them. Again, Levi was very friendly. Thank you for the great customer service. I recommend Buffums to anyone looking for a reputable Locksmith. Ask for Levi. read more

I recently wanted to change the door locks at my residence to the new keyless entry kind. I purchased two from a home improvement store and a handyman installed them. The keyless entry idea worked so well I bought another for a third door but did not have the tools or experience to install it. I called Buffums and the next day a gentleman came out to discuss the installation. Levi adjusted the new keyless entry locks to the right code. He brought up several good points about security and convenience and I agreed to having the third install done and having all the locks on my doors changed so that ONE KEY could be made to fit all of the doors, including the keyless entry ones because if the battery fails in that type of lock one may need a key. LEVI and another man arrived in a well marked vehicle, were clean and acted professional and business like at all times. They explained everything as they did it and asked about a couple of door locks that I had not remembered. I am very satisfied plus they made several spare keys, should I lose one and re-programmed all the door codes for me. HOWEVER, the real service that LEVI provided was on a second call I made when my garage side door LOCKED by itself somehow and my dogs were inside and I could not get the door open. I called BUFFUMS, and I have to say I was pretty steamed that my new one key to open all doors wasn't opening the door when there was an emergency. LEVI arrived about an hour later and was not sure why the key was not working but he got the door open and rescued the dogs. As it turned out, the locking mechanism had disintegrated due to age and the pieces had fallen toether causing the door to lock. LEVI fixed it all with new parts and WOULD NOT CHARGE ME even though it was NOT a repair necessary to any of his previous work. LEVI just said "Oh write a good YELP Review for us," and laughed. Well, LEVI and BUFFUMS, here is your YELP review for your excellent work, nice treatment of me, for rescuing my dogs from the garage so quickly, and for being an honest business that is easy to work with. I recommend you and Buffums highly. Yvonne D. read more

There is only one word about Buffum's Safe & Locksmith that covers everything which is "outstanding". Long story cut short. Had problem with 30 year old lock on front door. Had to have it repaired due to real estate agents coming the next day to see our home which was going on the market that week. Two other locksmiths could not repair it. Called Buffum's and Scott had it repaired within hours. Great work, very fair price and could not ask for anything better. Need a locksmith? Make sure you call Scott at Buffum's first. You won't be sorry you did. read more

The store is clean and organized. The staff is knowledgeable and helpful. Great place and would definitely recommend them to others!

Outstanding customer service from Buffum Safe & Lock! Lost my keys to my place and needed locks changed on a whim; Levi came right over and provided fast, efficient, courteous customer service - in and out in 15 minutes flat! He is better looking than Scott and Zach, too. Thank you Buffum! read more

I was locked out of my condo after a new move and having gone to the market. They were here within 10 minutes. Great service, problem solved. I'll use them again. read more

I had a problem with my mailbox lock jamming. Called Buffum's Safe and Lock and they gave me a one hour window in which the locksmith would come and repair or replace the lock. The locksmith never showed during the appointed time and when I called to ask about the "no show", whomever answered was very abrupt and extremely rude. There are two problems here. First of all, you should not give a one hour appointment window if you are unable to fulfill that mission. Secondly, you should call when you realize you will not be able to make a scheduled appointment. I really think the person who answers the phone at Buffum's should be retrained in proper customer service. His attitude leaves much to be desired read more