I just wanted to say that you all should order the Philly Cheesesteak! I too was skeptical of their new menu items, like this is supposed to be a chicken wing place, but TRUST. The beef was tender and flavorful. I also love the seasoning and crunch on the wedge fries but I am disappointed that they are on the small side. Wedges to me are supposed to be like Joe Joes. I'm happy to be back again after years and years. read more

Service was fine not the best but the 20 piece boneless came out they were ice cold which was absurd for their price

Service was okay. When my wings came out they were pretty cold. And for the price I payed they should have been lava hot. 4/10 overall.

I ordered dinner tonight and did this on Grub hub. I ordered the 20 boneless wing and sauce with carrot sticks and dressing. We ordered one sauce on the side. The order time kept changing so I was sure that my food would be hot! But no it was not. The wings was cold but edible but my fries was dry and we will have to toss those. Cold and dry will not mix. This was my first and last time. I do not do cold stuff in Grub Hub. The carrot sticks and sauce was a joke. It was not in a proper to go container so I trashed it. Sorry guys. This was a once and only. read more

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First want to say that the service by Gina was excellent. The Titos lemonade was excellent. The food was mediocre at best. We had boneless chicken and it was overcooked to the point that the chicken was hard. Loved being able to watch a couple different MLB and the Sounders, so that was a plus for the ambience. Overall not worth the meager $47 meal. read more

On Veteran's Day, BWW offers free wings to Veterans and boy did Veterans show up! They have a parking spot out front, near the handicapped parking, for Veterans, so they clearly support the veterans here. When we arrived there was a line out the door of folks waiting for their free wings. The restaurant was not fully staffed, and maybe half the tables were available. The manager kept people in line aware of the wait time and that once they reached the front of the line they would be sat at the earliest possibility. Table turnover was pretty good as once we got to the front of the line we only waited a few minutes for a table. The line however was long so we did wait quite a while on the sidewalk before getting into the building. We were seated in the bar area by the manager with menus. A waitress came by our table in short order and let us know she would be back as soon as she could as she carried a tray to another guest. All the staff were working at full speed. By the time she was able to get to us (letting us know she didn't forget us!) we had our order ready and placed both drinks and food orders at the same time. She gave us her full attention when she was at our table, not acting rushed. She was pleasant and thanked us for our patience. Drinks came out fairly quickly and were delivered by a food runner. It did take a while for the food to arrive, but it was hot and correct when we received it, also delivered by a food runner. Our waitress stopped by a couple of times to ask if we needed refills or a box and remained pleasant throughout our interactions. She did take a break during our visit and another staff member kept an eye on her tables while she was gone. When we were almost done with our meal, a couple of gentlemen decided to not stand in line and just walked in and sat in the bar area. As they did not have menu's, it was clear they had not been seated by the manager. They were ignored. Still there when we left. Even the bar was unavailable for walk-ins and that was made clear by the manager to those waiting in line. Under these very unusual circumstances, the staff did a good job keeping everyone aware of what to expect and then providing the best service they could with limited staff. If you enjoy BWW food, you know what to expect. The restaurant is quite large, high ceilings, a large bar area with high top tables and a number of TV's, another dining area has booths and tables. Parking lot is shared with nearby businesses and very busy. Restrooms are near the entrance. read more

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I used to go hard for BWW, but that ended tonight. I have eaten dry, burned wings, plucked a feather or three, but tonight, the line was crossed. There was a bug in our son's boneless teriyaki wings!! I can't excuse or defend that. Is the kitchen calling out for help through this order? DM me and I'll pass on a cleaning and exterminator service! read more

Buffalo Wild Wings - Bug. - Chicken Wings Near Me - Tacoma, Washington

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Great atmosphere! Customer service was great shoutout to Sean and on the note from all BDUBS we've been visited this location has the best nachos ! They made them with love! Each bite was delicious! Thank you Tacoma, WA Location read more

Shout out to Kalani for taking care of us. Very awesome customer service and great food. We had the ultimate nachos with chicken and guacamole extra ($2) which I was a little disappointed because it was 2 small scoops of guacamole not really worth $2, the wings seemed pre-cooked it was a little dry. Our patron margaritas were on point. One of the best margaritas we tasted. Overall service was excellent and quick! Thanks Kalani. read more

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Lexi was the most unprofessional rude server I've ever had, will definitely not come back to this location because of the service we got.

This place has really gone downhill. It is slower than ever, especially if you order through the app, so be prepared to wait. Even when you get your food, the wings are often dry, even with sauce on them, which probably means they are just overcooked. I used to enjoy coming here, but between the long wait times and the drop in food quality, it is just not what it used to be. Hopefully they turn things around, but for now, it is disappointing. read more

Buffalo Wild Wings - Chicken Wings Near Me - Tacoma, Washington

Food was horrible. Hard, over salted , left my whole dinner . I was so disappointed i didn't even take a photo to affect to review The server was going to talk to the manager but I declined, no need I will never eat there again My husbands burger was over cook and top bun hard. Maybe suggest a different cook. read more

The food was satisfactory, but I am compelled to commend the exceptional service provided by one of your servers at this location, who deserves greater recognition. Lindsey, your outstanding service is truly deserving of daily praise. The fact that you were preparing to leave for the day, yet chose to remain and serve my family on the occasion of a birthday, demonstrated a remarkable level of respect for your customers and a strong commitment to your role. I would like to express my sincere gratitude for your exceptional kindness, patience, and care. It is rare to encounter a server of your caliber P.s you should probably train your staff to not say oh no I'm not doing that to a table just trying to celebrate and have good food we have patience but clearly Payton does not ... read more

Service was genuinely the worst I've ever experienced. They brought my whole entire table all of their food and their apps a full hour before they brought me my food. At this point I asked for a to go box for my food because it had been so long since I had ordered. Once I got my food I looked at it AND IT WAS WRONG. This is the worst Buffalo Wild Wings I've ever been to, I would much recommend the puyallup Meridian location instead. read more

I placed an online order for pickup. I had no issues with making the order online, or with picking it up. There wasn't a line of people waiting to be seated when I arrived on a Friday evening. The parking lot was PACKED, and it was also pretty packed inside as well. The music was VERY loud. I was on a phone call, and they could even hear the music on the other end, which made it hard to talk and hear each other. The wings were kind of small, but I don't think there is much control over that. Also, the wings were kind of dry, even the ones that I ordered with sauce on it (Asian Zing and Honey BBQ). Buffalo Wild Wings as a chain overall is hit or miss. read more

Did BOGO boneless wings on a Thursday for pick up. Biggest positive was that the flavor of the Thai Curry and Spicy Garlic was great. Problems were that we weren't given napkins with our order, we weren't given our orange chicken and parmesan garlic wings (instead we were given a single other flavor of wings which we weren't able to identify), and this was our two orders of celery and carrots. Since it was my wife's order that was messed up and the wings that were given to us were too spicy, it would have been nice to have more veggies so she could have at least eaten something more substantial. The flavor is great, but not a great tradeoff for no napkins, a botched order, and tiny servings; especially with so many other options in the area. read more

Buffalo Wild Wings - "Two" orders of celery - Chicken Wings Near Me - Tacoma, Washington

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Shilyce and Andre are amazing! Seeing them multi task while still making sure me and my partner were cared for made our experience even better! read more

Buffalo Wild Wings, at least this location, is the very definition of hit or miss. I've visited here several times over the last few years. I like boneless wings, and depending on the visit, I've either had them perfectly cooked and sauced, and other times they've been hard enough to hurt someone if I threw it at someone. I don't know what the deal is. I suppose they are keeping some of the food under the heat lamp too long. Also, the same holds true with the celery and carrots. Sometimes fresh, sometimes brown and soggy. At least they have a nice selection of brews. I give 'em 3 stars, to average out the good and bad food. read more

Came 20 minutes past the pickup time for my mobile order and still not ready. Don't think it should take 40+ min for a wrap and fries in a restaurant that is pretty much empty. read more

Polite servers and food is just as expected. I do like their beer selection lots of choices. Cheers! read more

Buffalo Wild Wings - 30 wings with 5 sauces for the family. - Chicken Wings Near Me - Tacoma, Washington

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I've been here twice now, both were simple takeout orders. The one redeeming quality about this restaurant is that the food does taste good. From a service standpoint, it's atrocious. Same experience both times: I walk up to the takeout counter and several different employees pass by without helping or even making eye contact as if I existed. The first time I waited 5+ minutes before just grabbing my wings from behind the counter and the second time, after a couple minutes, I knew what I had to do. read more

We haven't been to BWW for a couple of years, just after Covid. At that time the quality of the wings was so bad we left most of the food paid the bill and left. Skip forward to today, we decided to see if there was any improvement. Walked in. Restaurant was empty. Maybe five tables. When we left there were only two tables with people, At dinner time? We ordered bbq boneless wings and Mac and cheese. We also ordered the spicy tenders and onion rings. The Mac and cheese was "Mac and something" very bland. The boneless wings were so overcooked they were hard and the bbq didn't do anything to moisten them or give them a better taste. The spicy tenders were not spicy, just tenders. So I guess the empty room should have been our first clue but we lived and learned. We. Again left most of the food, paid the check and left. I understand the 2 1/2 stars. No more BWW read more

This location always skimps on sauce and seasonings. They have also missed adding all of the wings I have ordered.

if I could give 1/4 of a star I would ! My server Angela didn't check on me and my husband not once for at least an hour , mind you we ordered appetizers :// a nachos and a salad and it took well over 50 minutes to get to our table. when it did my nachos were already cold I was very disappointed I couldn't touch it and had to get food elsewhere. server comped our drinks but honestly that wasn't enough to me.. luckily our food came when it did because if we waited another 3 minutes (8:20pm) we would've walked out! it wasn't even busy.. tables were dirty I didn't get it not one bit tables around us as they filled and they got their food I got more angry by the minute. read more

The boneless wings sucks ,smallest boneless wings I have ever seen. Instead of getting ten I received 6 had ask for the other 4. This place is a joke.Enough said won't be coming back never again . I'll go to Wing Stop when I want wings. Oh and the price for the small wings is ridiculous. read more

Always great food always a long wait bit just come and be patient. Ethan the manager was kind enough to jump in And help out the staff and take her order lots of parking great ambient and hardly never a wait in the bar always away in the restaurant cell chip to yourself don't bring kids and sit in the bar read more

Buffalo Wild Wings - people sitting at tables in a restaurant - Chicken Wings Near Me - Tacoma, Washington

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Food was cold, fries hard, and as long as I waited, I would hope it would be hot. Not even close. Service was a bar tender that was just there to visit with others, and yell over to of me at patrons behind me. Lack of check ins and attention to details, salt and pepper missing, ketchup empty. Language was poor at best, f this and f that. Music was so loud I could not hear my self think. read more

We wanted a quick bite, so we whipped out the Yelp app and saw a Buffalo Wild Wings close by, so off we went. When we arrived, the place was empty. It was around 4 pm. We ordered some wings and then our entree. Now, I have not been to a Buffalo Wild Wings in years. I may have to go back sooner than later. They have hamburgers and tacos! LOL, yup, you read that correctly, and you know what? Their burger can easily give In-N-Out a run for their money. The all-American Burger was cooked to perfection and had a ton of flavor. I highly recommend it. The tacos w/lime were pretty good as well. Now, the first couple of wings were tough and seemed old, but the rest were fine. They forgot the carrots and celery sticks as asked for, but it was then starting to get slammed. We forgot it was opening day for the NFL and it was standing-room only. Wow, was I surprised! Needless to say, I was pleasantly surprised by the new items on the menu. I will recommend this to all to try out. read more

The hostess of today's shift at 12pm was the worst service I have ever been given, I asked for an order by phone and she talked to me in a hurry and nothing friendly. When I got to pick up the order she served me with a bad attitude and somewhat rude, the worst service! read more

My daughter and I, who i only get to see once a week came to bbw to enjoy hot fresh wings!! Little did me know that wasn't going to happen! Server was super legit, food not so much at all! Food came out in less that 5 mins which was odd because it usually takes 10 plus mins to come out. So we dug in......we both looked at each other was shook out heads! Wing were slightly warmer that room temperature and dry and so hard we could almost chip a tooth! Asked to speak to a manager (Dolly) she came over and was not having it. I apologized to her that the wings didn't taste fresh and it was cold. She offered to take %25 off but we didn't want anymore wings and there were still almost 20 left from 30. How can they serve left over wings?? The other manager came and I talked to him and he kinda made it right buy only charging us for 10 wings but man I felt ripped off! Be warned eat one and if it's not fresh tell the waiter asap! By bbw it was nice to eat there but no more! read more

Believe the reviews. Sucks because when they cook them well, the wings are probably the best in town. But the lack of service and attention to detail just kill it for them. It's a legit coin flip when going there if you will receive the correct food and if you'll receive it within an hour of ordering. And the kicker now is that when you order wings with different sauces for carry out, their "policy" is to put them all into the same to go box. Just what I want after spending $2 a wing- digging into a box hoping I get what flavor I'm looking for. Never mind those of us with kids who have aversions to spicy food (but love the non spicy ones). And all of the other reviews mentioning the lack of human beings being present to take orders are 100% accurate. Last time I was there I stood at the carry out counter for 10 mins before anyone bothered to check in with me, even though I made eye contact with at least 5 employees as they walked by. I haven't posted anything on yelp in like 10 years. It takes a lot for me to give bad reviews, I've worked in restaurants most of my life. I want to give places the benefit of the doubt when things are going rough. But this place deserves the low ratings. And it truly does suck, cause the wings are great when the stars align and staff is attentive and the food is cooked and served properly. read more

Dumb and Dumber 3: Incompetence the restaurant Normally, I give businesses the benefit of the doubt and may use sarcasm but not insults. But not here. At a wing restaurant they won't sale you wings unless you order inside the restaurant... during Covid. When asked for an explanation for why can't order for pickup online, the manager said due to wing shortage they are losing $ from people ordering and not paying. So not allowing to order online third party or like on my case from their actual own site directly. When I mentioned that you have to pay when order online he just denied it faster than an anti-Vaxer denies science. Now I try to avoid dash and Uber bc charge outrageous fees to restaurant and consumer... but you have to pay at checkout. And I took screenshot to show BWW site makes you pay too. It's step 3. And even if manager wasnt selling a piece of fiction It is their website so payment could be required (and rest assured it is) read more

Buffalo Wild Wings - Caption showing can't buy wings - Chicken Wings Near Me - Tacoma, Washington

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Rude and apparently forgot to serve me and my wife food. Go somewhere else if they are busy. read more

Buffalo Wild Wings - I never got my food - Chicken Wings Near Me - Tacoma, Washington

Was so excited about a birthday offer for free wings. Also added other food to my order. Called to verify everything and order over the phone. Apparently there is an issue where the app offer won't correlate with their system. Talked to a manager who had no interest in resolution. Showed her the offer in app, offered to show ID, she did not care and said it was not possible. She didn't try to find any other resolution and seemed to just want me gone. I asked about meal comping because that is clearly and option and she sees the coupon and she refused because it would "hurt her numbers". I mentioned the food is now wasted and she didn't care about those numbers because "it's not the same". This isn't the first time at this location where there has been an issue with terrible customer service. Wasted 30 mins driving there and dealing with this. read more

Empty dining room yet left waiting for 20+ minutes to be seated. When it's mentioned we still don't get seated instead the black girl worker chooses to still NOT seat us and gets back to doing nothing yet she's too busy to seat us!!! Instead someone from a different area has to come and get us seated since she doesn't know how to do her job. Wow GREAT service! read more

At this point it's on us - the last two times we have ordered online for delivery, our order has been wrong. This is after taking a break from ordering here because of them getting our orders wrong. In person is okay, usually. But you cannot order delivery or takeout here if you care about getting what you've ordered. read more

Tacoma Wa Great food and service but what is up with the music in the dinning room? Can't even talk to the person sitting next to me since so loud! Too loud. Is this supposed to be a family friendly restaurant or a dance club? read more

This review happened during the COVID-19 pandemic and is for their takeout only. I was always a fan of Wingstop over BWW because nobody can beat their lemon pepper wings and their sweet and salty fries. But since BWW was running a BOGO promo, I thought I would give them another chance. I was able to order my wings online without any issue, but when I arrived to the restaurant to pick them up the process was a mess. They have a sanitizer machine just inside the front door for guests. The first employee at the pickup counter said they messed up my order and only gave me one flavor, but since I had my dog in the car I told her I'd take it anyway. Then she told me my order wasn't ready and I'd have to wait a bit. Wait what... Okay. I had ordered these at 5:30pm and scheduled pickup for 6:20pm. It was 6:35pm when I'd arrived. Piles of people were showing up in the meantime, all asking for their pickup orders. The 3 young women manning the pickup area were really disorganized and I assume their kitchen was also backed up with BOGO orders. Two of the three girls kept picking up and moving orders around, and one girl kept almost hugging the orders as she carried them. Only one girl of these three were wearing gloves. There was no sanitizer use or sanitation in between orders. By now, there were 10 customers in line in the pickup zone. They had to scream customers' names to hear over the restaurant noise and muffling of the face masks. Maybe a mic would be helpful? Finally the girl hugging the orders sees mine, grabs it and calls my name. I go up to the counter only to have her completely ignore me and help someone else first. Then after she's done, she doesn't even give me my order! The girl working beside her sees this and grabs my bag and hands it to me. What. The. Heck. At this point it is 6:47pm. I leave the restaurant and drive 10 minutes home, open my wings and see that one wing is only half coated with sauce (see pic). And they were already cold! Quality of the wing: good size but way overdone in the fryer. The drumettes were especially tough and dry. Not well sauced as previously mentioned. One star for getting my order right. The other 4 stars are obviously lacking. Sorry BWW, you blew your chance. Back to Wingstop for me! read more

Buffalo Wild Wings - Adobo and Desert Heat Traditional Wings (6 each) with celery - Chicken Wings Near Me - Tacoma, Washington

Typically we have ehh experiences here and just go when we are craving wings, but tonight Kalani in the bar was an amazing server and the food was actually bomb. I work in restaurant management and I would hire Kalani in a heartbeat. He has such enthusiasm about BWW and just great energy. Very personable guy and he killed it even being as busy as he was! He said he's been there for 4 years and I can tell he genuinely loves his job. Wanted to give a shout-out, but the manager was busy I saw him on the phone taking a takeout order and it's always good to see the manager working hard alongside employees. Kudos! read more

Yum! We stopped here on a Wednesday early afternoon and seated ourselves quickly. Both of us felt peckish (not super hungry) so we split the Buffalo tater tots. Our drinks (water) and food were out soon after we ordered. These tater tots are a little spicy but omg delicious... I would highly recommend them for anyone who loves potatoes and spice. Great service too! The music is a bit loud but the atmosphere is overall enjoyable. read more

Buffalo Wild Wings - Tater Tots - Chicken Wings Near Me - Tacoma, Washington