At first look the restaurant has a nice vibe. Several large TVs to watch your favorite Sporting events. Both indoor and outdoor dinning options are available. I have mixed feelings on service. Our server did an outstanding job as she was running the entire floor herself. The Host and 2 other servers stood in the lobby area talking and were no help. The restrooms were dirty and in need of attention a quick tidy up would have made all the difference in the world. Our food was just so so, wings were over cooked and dry. Both the sandwich options were small and subpar. read more

See all

Sky is The BEST - such great service treating a new person in town Love that everyone there seems to appreciate each patron in the bar area immen read more

I went to lunch with friends and we had a big party when we get there we get our waters and we had some friends who haven't arrived yet so we let our server know, when our friends got their the server said "I will be right with you to get your drinks in one moment" about 30 minutes or more go by and the server never came back this amazing girl named Tracy took our orders and saved the day she was amazing but to whoever the first server was made a lunch from 12:15 to get our food at 1:40 and the food was alright it took awhile which makes sense but I came home with terrible stomach pains and aches read more

Very disappointed. Wait times for food were high and we got there before the rush. Ordered the beer cheese steak and cheese which was way overpriced for what was smaller than a six inch subway sandwich. Rest of the family ordered wings and fries and also not worth the wait. Wife ordered a spiked lemonade and pretty sure it was a normal lemonade. If I could give a zero I would. Overall the place was pretty dirty. Table we sat at my arms stuck to the table top. Used to be an ok place to watch a game. Not worth coming out anymore. read more

Went for lunch at 2pm. Many empty tables and I was the only person at the bar. Drank one beer and canceled my food when it came out 27 minutes after ordering and the bar tender said the runner was the manager and he was busy. Yet, she talked to a table near me for 8 minutes. Springhill is very under staffed and service quality is nice people but very slow. read more

I hate how most restaurants if you want good food you have to dine in I did a pick up order literally 15 minutes ago my sandwich is so hard I could buss a window with it WHATS UP ? read more

Buffalo Wild Wings - Dry chicken sandwich - American Near Me - Spring Hill, Tennessee

Food and order was great beer was cold and my server was Carolyn she was excellent was on top of me and my order so service was great 5 stars read more

Food was great. They have a new bottomless appetizer special that was great! The bbq honey boneless wings are great. Service was good: read more

Buffalo Wild Wings - American Near Me - Spring Hill, Tennessee

Check your order before you leave if you do carry out. Even small orders will be missing items and you will have to drive back.

This place is just terrible. We went with a group so did not have a say in eating here vs somewhere else. Service is slow and bad. Food is subpar. Rest the restaurant is dirty and needs to be cleaned. The best part about the experience was the company we were with and when we finally got to leave. We won't be back if we can help it. And it was like this last time we ate there too so nothing has changed. Management, I hope you're paying attention if you want to retain customers. read more

Love this place. Me and my wife and child came to celebrate her birthday and it was met with excellent customer service by Marina and the manager on duty Wade. Sky is always awesome so if you are looking forMing for a great experience please stop in. Of course the food is awesome!!! read more

Dry/ old fries after spending 45 dollars on food and they wanted a tip for pick up. WOW. read more

Buffalo Wild Wings - American Near Me - Spring Hill, Tennessee

Food is always spot on and flavorful. Our server Victoria was very sweet and communicative, we enjoyed the dining experience tonight. :)

We had not been to a BW3 in years and will never return. We got fried pickles, fries and wings. All were absolutely disgusting. The wings were cold and way too much sauce, we told our waitress how gross they were and they removed it from the bill. This location will be closing soon. Football Sunday and no one in the place was a dead giveaway! read more

Buffalo Wild Wings - 20 wings - American Near Me - Spring Hill, Tennessee

BWW is always a service nightmare anytime I go. They were on it tonight. Great food and speedy service

Ordered from here on Uber eats over a quarter of my order. Missing wings and sides. The order that did arrive you can tell it was thrown together the dry rubs on the wings was only on half of the whole order of wings. read more

Please kill bigger birds. The wings in this place are pathetic. Got an order to go ($100+) of just wings. Only to get home for a football party to open wings with so little meat and so dry you had to soak in sauce just to make them edible. Some could not be eaten because they were so dry. The wings were tiny as well. For a place with "wings" in the title, make that the star not the sad surprise folks. So disappointing..... read more

Basic BWW, but certainly nothing to write home about. Will I be back? Likely, but I never expect much. They definitely pack their house salads in advance. Like, days in advance. Mine was 100% core/inedible or soggy/rotten/inedible lettuce. Literally just ate the tomato off the top and called it a day. Naked tenders were a little tough, overcooked. My folks ordered the boneless wings and traditional wings and we shared potato wedges. Those were all good they said. I really love their sauces which is the only redeeming reason I continue to go back. This past experience we called to place an order 5 times in 30 minutes and not one time did anyone answer. Ended up going in to do, but then we had to sit around and wait... which is why we were trying to place the order in advance. If there were other wings spots nearby I'd go there instead. But as far as I know there are not, so here we are. read more

Buffalo Wild Wings - the inside of a box - American Near Me - Spring Hill, Tennessee

One of the dirtiest restaurants I have visited in a very long time. We went at 1:30 pm and the restaurant was dead but the tables (and the bathrooms) were all dirty and the servers were all standing around talking to each other. read more

Been coming here for years but today seemed so exemplary I thought I'd write about it. Upon walking in, I saw staff cleaning, which told me right away they manage the place with cleanliness in mind. Old management years ago never cared too much about sweeping during service so this was nice. I was seated right away with Victoria as my server. Less than 5 minutes after ordering my food was out. I've seen before that sometimes orders with the dry rubs have sparse seasoning, but mine was very generously seasoned and the chips and queso came with enough to share. Huge props to my server for being so attentive. Hoping to see this trend going in the future! read more

This visit was one of the worst experiences we've had in a long time. I didn't have high expectations to begin with but this was worse than expected. My husband, son and I got there at 5:00 there were hardly any tables at that time. Didn't have a waitress for at least the first 10-15 minutes. When she finally arrived she was very sweet, nothing against her. We ordered a soda, a strawberry lemonade and a spiked lemonade. We got the soda and the spiked lemonade which did not taste like it had any alcohol in it. For some reason it took 20+ minutes for my son to get his strawberry lemonade. We ordered an appetizer that was fine. Then we ordered our meals. They took an extra long time. We ordered a second round of drinks while we were waiting but this time my son's strawberry lemonade never showed up. By the time our food came, we were just ready to go so we asked for to go boxes and left. We won't be back. read more

My husband I ate there yesterday. It was our first time at any BWW. We both got the "House Sampler". That alone was plenty of food. But we didn't stop there. We also got the "Triple Bacon Cheeseburger". Each. So much food! So much eaten and brought home. And all of it was delicious! Service was wonderful! Friendly and curtious! We'll definitely be going back! read more

Our server Madison was awesome and we're so thankful for the staff putting up with us!

세상에 치킨을 이렇게 맛없게 만들기도 함들텐데... 어쩌쓰까... 혹시나하고 시켰는데 역시나 였다 50불어치 시켜서 반도 못먹고 버렸다 아....내돈 50불...딜리버리에 텍스까지 70불이 넘는다 read more

Buffalo Wild Wings - fried buffalo wings in a bowl - American Near Me - Spring Hill, Tennessee

Everything in store seemed to be clean and well maintained which is why I decided to give at least two stars. Ordered two chicken sandwiches and an order of wings for family - ETA for being ready to pick-up was 7:40. Showed up at 7:35 ... Thursday moderately busy, and didn't get food until about 8:30. Given no explanation as to why and finally was told that a server accidentally gave away a chicken sandwich as a burger so they had to remake it.. at this point had already been 40 minutes. The lack of transparency until then and kinda ignoring us until it had almost been an hour in addition to not really seeming to care and having no solutions or collateral sucked, but stuff happens - been there and i get it. The food however was also at most about 3/10 (both sandwiches and food agreed upon by the three) of us fwiw) I hate leaving reviews having done all kinds of customer service in younger days but i just wouldn't waste my time with here unless going for a game or to sit at the bar if you enjoy that - thats always gonna be their priority. read more

Is this really a $10.29 small order of cauliflower wings? I usually get twice this amount in a larger box. read more

Buffalo Wild Wings - Is this really a $10.29 small order of cauliflower wings? I usually get twice this much in a larger box. - American Near Me - Spring Hill, Tennessee

We ordered our meal at 6:21PM and chose ASAP or 6 minutes I arrived at 6:29PM asked for food and they said it had only been in the system for 2 minutes. Wade the shift manager showed no sympathy or empathy towards my situation and I did receive our food till 6:47PM. When asked to be comped Wade looked at me like I was dumb and said "what would you like for me to do" and in a very condescending tone. We will be driving to Franklin if going Buffalo Wild Wings read more

Pick up order. Chicken tasted burnt. All the food was awful. I am not even sure it would classify as food. For the prices this is not ok

Everyone loves BWW...what's not to love about chicken wings? And to top it off they are huge and there are about a billion different flavors to chose from. Enough said...lol read more

See all

Let me blunt. If and when, I have to go to BW3's, my expectations are already low. So, I don't like being critical of what I've prepped myself, will be a bad experience, and pretty, crappy food. Tonight however.... We had a few basketball games in a row for the kids, and this place had the least amount of cars in the parking lot. Long story short, food was as expected, so they aren't being penalized for that. What blew my mind, was my youngest child had his food (BBQ nuggets), come out in about a minute. Then, my older son, had his wings come out, about 2 minutes later. My wife and I, had our meals come out about 15 minutes later. The kids were truly done with their meals. I wasn't mad at the server at all. He simply said "since Covid/the Rona", people are complaining about how long the food takes to get to the table. "I'll send a Manager over" No "Manager", and our kids were done with their meal for a while. Easily, 10-15 minutes, before our food finally came. I don't blame the server for how our meals came out about 20 minutes apart. It's "Management". I go to close our check, and the waiter said... I could only get the Manager to cover the kids meal, that's the best I could do." Again, I had low expectations walking into the place, and wasn't looking for anything "free". BW's, couldn't even hold up the sub par expectations I had going in. Don't get me wrong, I still tipped the server well read more

As of the time of writing this, BWW has a 2 star rating, and I think that's unjustified. The food is delicious. They have great chicken (obviously) and tons of selections. The price is not necessarily cheap, but they have plenty of deals and promos. Lunch 11-2 on M-F they have some good deals! The service was great. We had a young man serve us this most recent visit, his name was Quinn. He was personable and kind, not to mention helpful and professional. Lastly, the ambience is what you'd expect from a place like this. If you don't want a sports bar/tavern type meal, you can sit outside. Don't believe the naysayers, give it a shot and I think you'll be happy. read more

Buffalo Wild Wings - Hot + Nashville Hot Wings - American Near Me - Spring Hill, Tennessee

Love it!!! The service is absolutely amazing!!!! My server, Emma, I have had twice and is so sweet :) Such a nice time, food is AMAZING. I also love the music and the general vibes of the seating area. Will definitely go again !!! read more

Buffalo Wild Wings - American Near Me - Spring Hill, Tennessee

I'm not sure why we keep trying Buffalo Wild Wings. It seems that every location we visit just doesn't measure up. We met my daughter at this location for a quick lunch on Saturday afternoon. Once again, the experience was just not good. We sat at a high-top in the bar area. The restaurant was not overly crowded, but it quickly became evident that they were understaffed. Our server (Mason) whizzed by and said he would be with us shortly. After a short wait he took drink orders - 2 waters, a lemonade and a beer. He returned roughly 5 minutes later with 1 water. After about another 7-8 minutes we received the lemonade and beer, but we had to ask again for more water. We ordered food - a couple of appetizers and entrees. One app arrived about 15 minutes after ordering. The other came maybe 10 minutes later with the entrees. My daughter had a wrap & fries. The fries were cold. We had to order more fries and wait another 10 minutes for those. The rest of the food was good. When Mason finally returned to check on us we had to ask him to repeat himself (more than once) because he was quiet and mumbling. These aren't good qualities for a server in a loud restaurant. After several minutes of empty drinks we got refills. Overall it's another disappointing trip to BWW. I really do enjoy their wings, but it's too bad they can't provide high levels of service. Poor service overshadows the food. I won't be back to this location. read more

Beyond frustrated. The manager of the Spring Hill store told me they closed at 5 on Christmas Eve. I understand it's Christmas Eve but if they are open til 5..... the manager said, then be open til 5. I called in a pick up order at 4:15 and was told they closed at 4 by Gina I believe was her name. She said they make last call for food at four so they can leave by 5. Makes sense?!?!? Been in the food industry for longer than Gina sounded like she has been alive and this was pitiful service or even an excuse for people who don't want to work. Absolutely pitiful.....My rating is because their food is good but good food only gets you so far when service is not good. read more

Ordered Grubhub deliver from your new Wild Burger side hustle. The Bacon Smashed Hatch Chili burger came with no bacon, no hatch chili & no aioili. Just a plain, shitty burger that tasted like mayonnaise. Simply terrible service. read more

I was so disappointed in my experience with a To-Go order from Buffalo Wild Wings this evening. $14 and there was very little to the salad at all. The chicken had great flavor, as usual, but everything else was so disappointing and a lot of the lettuce was pretty wilted. Definitely wasn't worth $14 read more

Buffalo Wild Wings - Buffalo Chicken Salad - American Near Me - Spring Hill, Tennessee

Very, very disappointed tonight. It's been a while since I've been in this place and it will be other good while before I am back. The kitchen was so slow. It took over an hour to get even half of our order and then when the rest came out it was cold. None of the tables were bused. It was filthy. Shout out to our waitress, Haley, who did what she could. The management here needs to be replaced. Haley had most of the ticket comped but the manager never came and said a word to us. read more

Buffalo Wild Wings - Dirty tables everywhere. - American Near Me - Spring Hill, Tennessee

See all

I'm not sure why I keep going back to this awful place. The service is horrendous and the food is just as bad. Each time I go the food is inconsistent. The wings were good (they should be) but the chicken tenders my son ate were awful. Plus there was a hair!!! A hair should not be in a chicken tender. The tenders were for my son and now my son is having issues. My son had a stomachache and is now on medication for it. I definitely do not recommend visiting this restaurant nor this location. I will give it Mabye a few months to try it again! read more

Buffalo Wild Wings - Hair in the chicken - American Near Me - Spring Hill, Tennessee

Bad customer service: I mean ATROCIOUS. The wait staff were just horrible today gosh I'm so angry about it can anyone say HI? HELLO?!

When you're really wanting wings that aren't just Buffalo this is about your only local option. Unfortunately, the service absolutely ruins any chance of this place surviving or thriving in Spring Hill. The food was good, but it took an hour to come out. We were here on a Sunday afternoon and while it was consistent the restaurant never had a wait or completely full tables. There was tons of staff walking around but they just couldn't get anything out of the kitchen. Our waitress was very nice but never checked on us. We had to flag her down 3 times, asked another server for a kids drink after asking a few times and we're basically left alone the entire time... which we observed for most of the other tables around us as well. The wings were great but don't plan to go wait an hour again for food. read more