Hardly review bet felt the need to with this one. Absolutely the worst customer service experience I've probably ever had. Waited about 30 minutes to be seated with hardly any customers present at the time of arrival, consistently had staff walk past us without acknowledging our arrival. When we finally got seated it took about an hour for us to get our food. When the wings we ordered finally arrived it was very dry and overly seasoned. The environment was also way too loud with the speakers at almost max volume. I do not recommend this location at all. read more

Worst Applebees ever. We waited at the entrance for like 5 mins and no one greeted us or anything. Waitresses walking by and nothing. We decided to just sit at a table. Two other groups of people showed up and they were greeted and seated. They received menus and everything. My husband asked one waitress walking around with menus if we could have some. All she said was, "your server will be right with you". She didn't give us menus. lol We waited and waited and nothing. We decided to walk out. We literally felt invisible. Terrible service. Zero stars read more

By far the worse BWW on customer service. Waited an1 hr so manager can say it's DoorDash first and when she has time she will handle the dine in and sit us. Lack of management, carelessness and truly just didn't care. read more

I've been going to BBW for years in locations all over the Southeast. Today was probably my worst experience ever. I sat at the bar & ate. I asked for the TV station to be changed THREE times! I finished my meal which was the Nashville Hot Chicken Sando which was good & looked for a Manger & none was to be found. This is just not acceptable especially during March Madness & around 3p in the afternoon! read more

It's odd, service was OK, I had to ask for water refill, napkins and silverware, which they had none and brought plastic. The server, or servers (cause at least 2 maybe 3 helped us) were very courteous, and helpful and friendly. Would I come back, probably, but not sure how often. The food was good. read more

I'm not sure what happened to BWW...once a sports night staple with decent food, cold beer and great service. My how far they have fallen. This place in particular is either woefully understaffed or poorly managed. Online order through app for pickup "by 8". 8:30 food was brought out...and guess what...it was all cold. As if it had been sitting around for 30 min. I'm done with this franchise. read more

Ordered ahead and payed, staff was standing around not working. Waited for an hr and a half, only to be told our order was still being worked on. It was 30 boneless wings. No sides, nothing. 1 flavor... Bdubs do better. Hire better staff. Ambiance sucked too. read more

Buffalo Wild Wings - Chicken Wings Near Me - Rock Hill, South Carolina

Why am I not surprised at this 1.8 star rating! Horrible service at the bar tonight. Took the bartender 3 times after we sat down to not fully clean the bar in front of us. I ordered chips & queso. Never have I not liked cheese before. How??? So I asked for salsa, still a no. Thank goodness I found a free appetizer in my BWW app. My fiancé said, she won't be able to figure it out. And here comes someone to help her with it! There were dirty beer glasses stacked in front of us also. The couple that sat next to us said his jaw was about dropping with the service. We were just as in disbelief too we told them. I tipped 10% and I never do that. It kinda hurt me to do that but there was very little effort given. On the way out I told another girl about our service & she apologized, I told her it's not her fault. She said, it's that girls last night there. And that would usually work to bring me back but I saw the manager behind the bar too. So that has to be part of the problem. The manager did not even know how to pour a beer sadly. I just won't be back. read more

Buffalo Wild Wings - Dirty beers stacked in front of us. - Chicken Wings Near Me - Rock Hill, South Carolina

Worst experience ever. Probably 10 people total in the restaurant during NCAA sweet sixteen. We walked in and it took 10 minutes to be acknowledged. Manager and staff standing around doing nothing. We were seated and no one ever came back to take our order. We waited patiently for 20 minutes. Literally no one in the restaurant waiting on anyone. No bartender either. We will never be back. The owners need to close this location if they don't plan to serve people food or hire responsible staff. Don't waste your time. read more

Avoid at all costs. We arrived on a Saturday night with many open tables. We were seated quickly but we're not asked for our drinks or apps until 15 minutes in. Once we ordered the food (30 minutes later) the meals were incorrect. The server was very absent and didn't offer refills at all. All servers disappeared for 30 minutes. when they finally came back they shut the entire restaurant down. Turns out there was a shooting that involved a BB gun not a real gun..... they didn't comp our meals or drinks or anything and forced us to leave before the fight card was over. Not the servers fault but the manager is horrible and doesn't know how to properly staff decent humans apparently or train the front lines. read more

Absolutely HORRID! Terribly managed!! Didn't get my food, waitress got it wrong and had to wait even longer then had ti eat in the car. She was less than attentive. Just overall the worst! I would give negative stars if possible. read more

Very bad service. Slow, got all drinks wrong. Got food wrong. And was very quiet. Very disappointed I had high hopes after a day on the lake. read more

The service here is struggling, just like all other restaurants these days. If you go here, expect slow service and servers to be on edge. Not their fault, they were so busy and understaffed. Our server had our 7 top along with about 10 other tables. Food was good. Recommend the mozzarella sticks and potato wedges. read more

Buffalo Wild Wings - a burrito and fries - Chicken Wings Near Me - Rock Hill, South Carolina

Chicken was good no problem with it but the fries were so dark brown.I asked for new fries and the sweet cashier apologized and got me new fries but I'm guessing they had to turn the fryer back on or something because it ended up taking so much longer to get my fries.I know it was tue end of the night but that was bad.It makes everything else get cold,which as long as the chicken is fresh it's ok if it's cold but re fried fries is bad.The second batch came out fine and lighter in color. read more

First: server has been great. However, the boneless wings - chicken nuggets or smaller. Sauces are decent though. Nachos, no flavor. Cheese is barely there - the pico has no flavor. The crema is good though. Out of cauliflower wings. read more

Waited around 30-40 mins to be seated. Waited another 30 mins to get our one appetizer which was chips. We got here 7:30 pm and now it's 9:05 and we're still waiting for 15 pieces of chicken. Extremely poor service. It's like you're eating at McDonalds because you're on your own. read more

It's been about 8years since I have been at a BWW and now I remember why I hadn't given them any business. We ate at the bar and there were only a dozen or so people in the whole place when we got there. The bartender was friendly but for some reason ignored us for a the first few minutes. The food was no better than I remembered, in fact, it was worse. The wings weren't sauced well and when I asked for an extra cup of sauce I was charged for it. The boneless wings looked like they had been sitting under a warmer for awhile and were very dry on the inside.... At least they were cooked through I guess. For 2 beers, 20 boneless wings, onion rings, a soda, and a wrap $72.... Nowhere near worth that. This will be the last time I ever go to a Buffalo Wild Wings. Oh and this is a corporate store so that tells me that corporate has just completely given up. Nobody cares you have 200 TVs... they want good food that's worth the price. read more

I'm surprised this place came up to be reviewed as I've been here many times. But then again, I visit so many B-Dubs (one of my favorite sports bars), I must have forgotten to check in. So here it is. I'm a regular. read more

Buffalo Wild Wings - Dinner at one of my favorite places - Chicken Wings Near Me - Rock Hill, South Carolina

If I could give 0 stars I would this place is terrible illl never go to bww ever again the service here sucks they sat us and we didnt get served till 15 mins later and we were the only people in the restaurant!!!!!!!!! Service staff don't smile at all and will walk rite past you worst restaurant I've been to in years they should all get fired and worst of all my wings half of them were gooey and nasty fries were cold the second we got them read more

Buffalo Wild Wings - Gooey nasty wings made me feel sick 5 mins after eating them - Chicken Wings Near Me - Rock Hill, South Carolina

I was very disappointed with my visit to Buffalo Wild Wings. It was a very low staff and the bartender was having to serve my table. My Buffalo chicken wrap was supposed to be given with chips and salsa, but I received cold fries.The Buffalo chicken wrap has no Buffalo sauce and the chicken was pure salt. It was the worst wrap I have had from a Buffalo Wild Wings. My fiancés chicken fingers were also very salty and he could barely eat them. His fries were also cold. There were also no napkins at the table. We had to go to the bar to ask for napkins. read more

The young lady who took my order was extremely friendly. I enjoyed my boneless wings. They were flavorful and not over cooked. Definitely good size boneless wings. The reason I gave a 3 is because after I hit yo my hotel I realized there were no napkins or utensils. I don't enjoy eating food with my fingers. Lesson learned read more

What a joke this place has become, ever since Arby's bought the company they have gone down hill. This location in Rock Hill sucks. The food is frozen food junk, the boneless wings are full of gristle and over fried. Also, don't order the nachos. They are the worst I've ever had. 90% chips with 10% toppings. This location itself is also very dirty. Most of the booths are ripped/torn and stained. The floors are nasty and the restaurant smells like a gym sock. Gross. read more

Terrible service got there at 11 pm ordered shots never got them and then told our table we couldnt order any alcohol took over 30 minutes to get a drink read more

My family and I went to this establishment to celebrate my Sons 12th birthday. I was verbally assaulted by a patron for opening the side door to let my family know our table was ready. Notified management of the issue. The manager was condescending and refused to do anything. This was hostile environment with absolutely no control over the dining area. On our way in another patron told us to go somewhere else. We should have listened. Not only do I not recommend going but consider it an unsafe place for anyone to go. read more

I mean I know this is a sports bar and not a 5start restaurant but come on! The server was not polite at all. Maybe she was having a bad day? I'm not sure but sweetie you are in customer service. Leave it at home. There was other servers walking out with food on a plate, going to a register in a corner and putting the food into a Togo container, taking a bite and going back to the kitchen. We ordered our food and waited over 30 minutes for the food. The place was empty. This is fried food we are talking about. I finally got up and walked to the kitchen to see what was going on! The food was cold when it arrived. Dry. Poor service. Poor food. Poor atmosphere read more

We always come here on Tuesdays. If you download their app they have specials every night of the week. Tuesday are buy one wings get one free. We always get 10 wings and get 10 free. read more

I never leave bad reviews because I worked in many industries and know what it's like to work in those environments. I'm not hard to please and if it's something simple like steak is over cooked or something isn't all the way as I ordered, food is food. So I don't like complaining. However this time is different. Me and my fiancé treated some friends for one of their birthdays and we were all cheerful with gleeful banter. But eventually things ended up going downhill from there. First, somehow no body told the waitress that she had us as her table, and then I have never been to a restaurant in my life that has taken over an hour to an hour and a half to give everyone what they had ordered. We were there almost 2 hours and ended up leaving after the final two of us (me and my b-day homie) gotten our 15 wings each and put them into to go boxes since they had wasted so much of our time. The strange thing is, someone who sat town 20-30 or so minutes after we sat down gotten all their food before we had. The waitress was nice and apologetic, and she had taken off an appetizer for us which was much appreciated. But still, with a place that was not really packed and didn't seem to be understaffed; there is no excuse! I'm making this post so that management could hopefully see this and keep this from happening to anyone else. I been to a b-dubs before at a different location that was absolutely slammed with people, and understaffed and still got sat, ordered our food, and gotten our food in 3 times less time that this location before. read more

If I could give it a 0 I would this place is mid as hell do not Ever your money or time coming here we waited 17mins to be seated then another 10 to get asked what we wanted to drink. The food was MID the desert is utterly nasty and the drinks were waterd down like a mf pls don't ever come to this establishment. For your own sake. The service was dog sh*t . There was no other food than fried and we had to split a chips and salsa, never in my life have I seen an establishment say they are out of French fries HOW THE DAM HELL YOU RUN OUT OF FRENCH FRIES, we couldn't even get a burger because the grill wasn't working. If I ever hear my friend say something about this place I'm immediately getting out the car read more

Buffalo Wild Wings - a hand holding a piece of meat - Chicken Wings Near Me - Rock Hill, South Carolina

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Worst experience I've ever had in a restaurant. We should have left when we walked in. We told the hostess how many were in our party (2 adults and a baby) and she started a conversation with other coworkers before acknowledging us. Ordered our drinks, then food. The food took almost an hour to come. Our waitress said our food was being "plated" and would be out shortly. Twenty minutes later we finally received our room temp food. I needed to change my baby's diaper so I carried him to the restroom... out of order. The whole restroom. Come back, decide to take the rest of the food home, but our waitress never comes back. I asked another waitress for our check. She never comes back. I left with my baby while my husband waited for the check. Never came. He went to the take out area to pay and explained to them what happened. No apology, no explanation, no take out plates for our food we had left. Needless to say we will never be back. read more

Do I have to give a score. Came in at 4pm on Friday of March madness. Waited 10 minutes to be asked what I needed to drink. It seems that the employees have a in store day care for there kids. At one point there wasn't a worker on the floor for 15 minutes. I walked into the kitchen to ask for another drink. Bartender once she came out was rude. Manager was no where to be seen. We come here for b-ball tournaments monthly and will never set foot back in this place. Don't waste your time or money. Also when I got the bill I was double charged when I ask the bartender said I saw that??? Why didn't she take it off? I know that was why she was too nothing. Don't try and steal! read more

1 Star: Service okay. Waitress said severely understaffed. Not waitress or food runner fault for a backed up kitchen with restaurant not even 25% full. 1 Star: Food was hot. 1 Star: Restaurant and Restrooms clean. Minus 1 Star: Out of my favorite adult beverage served in a bottle. National brand, not done locally or regionally. Made in St. Louis!!! Minus 1 Star: Why is it in 2018 that I am getting chicken from the freezer section from a grocery store or Wal-Mart? Why oh why??? Pitiful!!!My son's fingers were pre made, daughter's boneless wings, and my chicken breast ALL pre made. Freaking sad!!! Pitiful!!! Will not recommend or return because items can be found in the freezer section at a grocery store!!! read more

Ridiculous service. .. 25 minutes sitting there getting ignored.... Worst service ever...they just walked by... and the restaurant was not even half full. Funny as I went to say something we had to wait for the people who were walking out as well to finish telling the hostess the same thing I was about to complain about. read more

I immediately regretted my decision to eat here. It is far too loud. The service was lousy. The selection of food was mediocre at best. To too it off, the TV's were playing stations with anti-women messaging. I left before even getting the food because I cannot patron a restaurant with that kind of messaging on the TV. read more

Buffalo Wild Wings - Chicken Wings Near Me - Rock Hill, South Carolina

No staff, restrooms are atrocious. At least the waitress we had was nice and did her best! Fire the manager, because that's where the root of the issues are! read more

Not sure why we kept going back for more punishment but needless to say eventually we did learn our lesson and quit patronizing this dump! Numerous complaints with no more than an I'm sorry from Mgt. Something was always wrong each visit, either the food or the service or the bill. Horrible example of a BWW let alone a restaurant! read more

Buffalo Wild Wings - 21st Bday! - Chicken Wings Near Me - Rock Hill, South Carolina

First time here. So the food was decent for the price. Wings and burger is what I ate. Waiter was good but I feel they had to many tables to deal with to keep up all the way. That is not the servers fault that would be managements fault. read more

Buffalo Wild Wings - TRADITIONAL WINGS - Chicken Wings Near Me - Rock Hill, South Carolina

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Absolutely horrible service. ended up with a shift change. 20 minutes before we got drinks. Couldn't make half the menu because their microwave blew up. Food wasn't right. Paid cash and waited 15 minutes for change. read more

Hadn't been to BWW in many years and I don't really care to go back. I got boneless wings with ranch and was not too impressed honestly. They were okay but nothing I'd be quick to go back for. My friend and I were literally the only ones in the restaurant and she had to grab two waitresses to get a drink refill because we didn't know where ours was. Thankfully a manager gave us a discount for doing an online survey so our total was about $6 a person and the wait staff was nice. read more

Basic BWW, nothing special or spectacular but also nothing bad to say about the service or food. Always a good place for wings and a beer. read more

Buffalo Wild Wings - Chicken Wings Near Me - Rock Hill, South Carolina

Boneless wings Nothing but fried dough with sauce! Hardly any chicken. Will not EVER go back.