Ordered 5 piece chicken dippers for $17.80. Wedges and two additional sauces. Sauces were half full. Chicken was okay. Skimped on the wedges. read more

Buffalo Wild Wings - 5 piece chicken dippers with wedges - American Near Me - Mount Pleasant, Michigan

Just ordered wings to bring home. Ordered extra carrots , celery and bleu cheese dressing. When I got home (45 minutes away) lo and behold, no carrots, celery or bleu cheese and the smallest "wing" I've ever seen. Some didn't even have meat on them. Disgusted with how BW2 has deteriorated to this point. This chain has gone down significantly and I and my group will not be eating here again. Expensive and horrible. read more

While in town for a basketball tournament, I popped in with a few of the other parents. Normally, BDubs is pretty clutch but this location was a disappointing experience. The customer service was awful and the wings were all dried out and lacked the usual quality I expect from Buffalo Wild Wings. Definitely wouldn't recommend this location. read more

Our waitress Emma was super slow, she never came to the table and when she did she stayed for maybe 1 minute and we had to flag her back down to get refills. We were at the restaurant for 3 hours maybe seen her for a total of 5 minutes and at the end our bills were not separated properly. read more

Stay away if in a hurry. If you have all night u will be good. Short staffed to the extreme! 40 minutes to get 2 lunches when the place isn't even half full. Complain to management and wow! 4 bucks off a 55 dollar tab! How crappy generous you are! read more

Wings were pretty good came out real quick, Mike was on top of things shout out to Mike. Haven't had a good experience at bdubs in a while but this one was read more

I have never had a great experience at BWW. Ok....in the newer venues, but this Mt. Pleadant location is dank, run down and dirty. The managers are extremely rude. A "manager" came and gave me an CIA interview after they seated us and we recieved the first round of service. Questioning whether our tiney pomerarian qualified as a service dog! Been in town for 4 days, no other establishment acted this way. Kicked us out. I cannot recomend this place on so many levels! read more

Not very crowded and it took an hour to get our food. Most everyone ordered wings...later that evening all folks who ate wings ended up nauseous, vomiting, and/or with diarrhea as opposed to those who ate hamburgers or salads. Worst part was that we were all catching a flight later that night. Dry heaving into an airplane toilet...ugh!!! Needless to say this was my first and last time eating at this chain. read more

Visited on a Saturday afternoon prior to a wedding. This location is a smaller location than others I've been to, but has all the classics. There was a musty smell when we walked in, but it was just in the entry way. The place wasn't busy and we were seated quickly. It took a while for our waitress to appear. In fact my husband had to go ask the hostess to get her so we could get our drinks. Food was good. The jammin jalapeño was spicy, hotter than Nashville Hot. read more

Always great food when we go! Never issue with service and drinks are cold. Great place to watch the game or fight.

Perfect dining experience! Our server was quick and super attentive, food came out quickly and I absolutely suggest the Buffalo tots. This was the perfect place to come watch college football, great location! read more

i went there on a Sunday afternoon never even seen the general manager. Don't know who she I was told by my friend a few days later that we are no longer allowed in there. I still don't know what I did wrong never said a word just having a few drinks and watching football never been told this in my whole life and I'm 56 years old and they wonder why they have a 2.7 rating on here. read more

This is the best BW location by far. I"m from down state where there are several BWs and non of them compare to this location. Food is amazing and the wait staff is always fast and friendly. Their crispy chicken tenders and great, and it seems like they are freshly battered now. Also the new-ish All American Cheeseburger has a great a great sear and awesome seasoning. I have gotten both of these downs state and they are a huge disappointment after eating at this location! read more

Waited 10 minutes for a server and another 40 minutes for our food. All we ordered was one order of wings and a burger. Basic ass food. This was a terrible experience. read more

The boneless wings were alright, not a lot of sauce, but the burger ended up giving my boyfriend food poisoning, resulting in a night full of puking and stomach pain. Server was nice but had a very dry personality. Host was also very nice and quick to get to us. We sat outside next to a table of Bdubs workers who were not on the clock. Their server who obviously works with them was clocked in but was taking shots, sipping on one of their drinks, or eating someone's food. I understand that's what friends do, but at your work when you are clocked in? Weird. Sets a strange example for surrounding customers. read more

First of this horrible place is they took 1HOUR to give us our 10 wings that's long as crap. The place was completely empty, second is that this waitress took my water that was full and she never came back. Last of all this chicken wing was RAW with no sauce when I clearly said "LOTS OF SAUSE" In conclusion this place it horrible and it gave me food poisoning and never go to this location read more

Service Very slow... alcoholic beverages to sweet.... Maybe because we are black? I'm not sure... but other people got they food before us.. and we was here before them. read more

Buffalo Wild Wings - Been waiting on food for over 45 mins - American Near Me - Mount Pleasant, Michigan

Manager is unfriendly and rude. Only concerned about getting out of the business on time. Doesn't honor most customers requests to change to certain games. Can tell his employee don't like working for him either. Dump. read more

Normally I don't review chains but the service on Friday night at the Mt Pleasant BWW was so great I had to make an exception! The hostess and manager up front were both very kind, acknowledged us right away and got us seated very quickly even though they were swamped. Our server Brittany was perfect, stopped by just the right amount of times - without being overbearing or making us feel neglected. She timed everything out well and split the checks correctly. Our food came out hot and clearly fresh! I can be a little particular about my food and drink and asked for minor special requests, all of which came out correctly and I was not charged for. I've always been a fan of this location but they went up a few notches, for a busy Friday night they killed it. Very pleased. read more

Says they are open till 11pm I was calling for almost ten mins and called over 100 times. Finally got through and they say their kitchen is closed at 10:30. Talked to the manger named Jason and let him know and he made it seem like I made up the number of times I called. Unprofessional and very rude. read more

Buffalo Wild Wings - American Near Me - Mount Pleasant, Michigan

Isnt it a standard procedure to put salt on the rim of the glass when you serve margaritas? Guess what? Buffalo Wild Wings doesnt and they are considered a "bar". Your wings are good but your salad is awful. Why put salads in your menu when your green leaves are almost dead? Make your menus simple. I was so disappointed. Do better! read more

Bad. Just bad. Horrible service. Waitress didn't drop off any of our food, didn't check on us the entire meal.. no manager around. Worst service I've ever had here, and I've lived here all my life. Writing a bad review on a chain restaurant is pointless, but we had an awful & neglected experience read more

The slowest BWW that I have ever been. 45min to get an order of wings and a kid meal. Zero explanation from the waitress. I totally regret coming here read more

This place is great to eat at. The food is amazing and the service is awesome. Not to mention, they are pretty cheap. I definitely recommend. read more

I love this BWW location, always a pleasure to see the friendly staff and know a great meal lies ahead. Speed is definitely not an issue here, I go several times as a customer and as delivery personnel for an outside company always less than 20 minutes on a food wait. Chicken came out crisp, well coated, and the sauce packed in flavor. Dessert came out shortly after ordering and it was served just as asked, hot if necessary. Overall, the staff and ambiance gave my experience a plus. Great job guys! read more

Buffalo Wild Wings - BONELESS WINGS & FRIES - American Near Me - Mount Pleasant, Michigan

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The location is open for carry out only during COVID. Staff was prompt and greeted me upon arrival to pick up my on line order. My order was kept in a warmer, which was nice so I had hot wings...no pun intended when I got back to my hotel room. read more

This was supposed to be a birthday to remember; however, the wait to get in was terrible. If this location wants to succeed, they need to add on because it is constantly a mess. #NotImpressed No place to wait. People everywhere. Demand has exceeded supply. read more

Buffalo Wild Wings - American Near Me - Mount Pleasant, Michigan

My girlfriend got food poisoning from this place multiple times. Would not recommend. Unfortunate that this is the only location in the area. read more

Went to this location recently, there were still feathers on my wings. Contacted customer service and they said they would make it right but never did. Don't bother with this one, they don't care about their customers. read more

Buffalo Wild Wings - Would you like some wings with your feathers? Disgusting. They never made any attempt to make this right after I reported the issue. - American Near Me - Mount Pleasant, Michigan

Always good service when entering this location and the food always comes out great! Only thing is when ordering over the app, I received 6 of the smallest wings they had and one that shouldn't even be considered one of the six. Over the app you never really know if they're going to get it fully correct which is understandable, but upsetting when spending more than $20 for a small portion. read more

What an aweful experience. Waited an additional 33 minutes for food that we ordered in advance only to have it come out wrong and luke warm. There were also others in line who had wrong orders and the girl argued with my wife about the food. We literally had the food and receipt and she still argued that we were wrong and she checked it. Nice and kind customer service. No manager. Definitely the worse Bdubs I have ever been to. 60$ worth of food that was late, wrong, and luke warm at best. Terrible. read more

Buffalo Wild Wings - Receipt - American Near Me - Mount Pleasant, Michigan

Weekly I've been ordering the boneless buy 10 wings, get10 free. I also order carrots & celery at a up charge and again today I was given only a few vegetables & they weren't fresh. The wings were kinda bland, over all not that impressed. read more

Buffalo is a large restaurant with TVs, great food/service and arcade machines. When I come here I am always satisfied with my meal.

Everything was good. There was a ton of people waiting for tables but everyone was seated quickly (within 10 minutes). It was busy for a Saturday night so it took probably a half hour to receive our food. read more

Buffalo Wild Wings - a plate of buffalo wings and a fork - American Near Me - Mount Pleasant, Michigan

Very subpar for a Buffalo Wild Wings franchise, slow service and poor execution. Wait staff seemed undertrained and were not very helpful

I never seem to learn. We were driving back from Traverse City and needed to stop for lunch, so we got off in Mt. Pleasant. Driving along the business loop all we saw was fast food, and as we were growing hungrier by the minute, we stopped at BWW. I mean, how bad could it be? The plusses: Wonderful waitress. Very friendly and attentive. Fast service. The manager dropped by the table to see how we were doing. Outdoor seating. The french fries were pretty decent. The minuses: Everything else. This is the first time I've seen a chain restaurant deliver a hamburger that was close to inedible. The "freshly made cole slaw" on the fish taco was just shredded cabbage. The "pico de gallo" was just chopped tomatoes and onions. When you walk into a restaurant dominated by a bar and wall-to-wall TVs, you should realize that it's not about the food. It's a hangout for ADHD alcoholics who need a mixture of continuous outside stimulation to occupy their mind and a continuous stream of alcohol to deaden it. Food is just incidental. read more

Incredibly irresponsible. In a pandemic and the inside was packed. Pictures taken and Will be reporting to health department.

A Bdubs, is a Bdubs, is a Bdubs. You always know what you're getting - TV's, sports, beer, and wings - and it's always pretty good. This one, though, used to be different. Back in the day (ha) when I was a student at CMU, I adored this location because it was smaller and just had a more down-home, neighborhood bar feel than the big sprawling, commercialized-feeling Bdubs of back home. My friends used to gather here frequently for Wednesday night karaoke (I know, what BWW does karaoke?! this one used to), and electronic trivia any night of the week. The seating was comprised mostly of high tops, and long shared tables, giving the place a feel that distinctly said more "bar" than "restaurant." Recently on a visit back to campus, I stopped in for old time's sake, and found it to be just not the same. It's still good, but it's lost a lot of what set it apart from the rest of the Bdubs pack. Walking in, a hostess will greet and seat you. There's still a section of high tops, but a lot of it has been replaced by lower tables and brighter lighting, which gives it more of the casual restaurant feel. While trivia is still available, the karaoke night is gone. It was still a good meal and a good time. But I'll always think back to the good old days.... read more

As usual....poor service and poorer food with an unreasonable bill at the end. I only come here when customers want to other than that I avoid these places like the plague. Our server never checked in, filled our water, bring us our tab....? I had to stop her to get our bill. These places make me want to get into the restaurant business and have tip top service that will knock the socks off customers! Boo read more

Menu needs updated with allergens, on the side of the menu order adobo sauce they didn't ask if i had a allergen so I assumed no seeds, got my meal ate a couple then noticed seeds "thanks", my ulcerative colitis has been triggered with a flair up read more