The atmosphere can feel chaotic, but the servers have a good handle on it. I haven't felt as if my service has been compromised by the scene, but I do prefer to pack my food to go rather than stay and eat. Too many times the wings felt as if they were sitting under a heat lamp all day then slathered with some cool sauce once it's time to serve. The flesh was tough and dry while the bones were brittle. I've been to other Buffalo Wild Wings, so I know they can do better. But the perk of this location missing up wings so often is that I've discovered the burgers aren't half bad. That's my go-to order now. read more

My husband and I recently visited Buffalo Wild Wings and had a disappointing experience at the bar. The server initially asked if I wanted a drink, and I told her I was waiting for my husband. When he arrived, she took my drink order but never asked him what he wanted. When my husband told her the drink she made wasn't what he had in mind, she became visibly upset and threw the drink away--even though she hadn't asked for his order in the first place. After that, her attitude noticeably changed. When we tried to place our food order, she was rude and seemed irritated. To make matters worse, when I attempted to redeem points I had accumulated, she couldn't get it to work and told me to contact headquarters. I've never had an issue redeeming points before, so this was frustrating as well. Overall, I found her attitude and the lack of customer service very disappointing. read more

The place was quiet for a late lunch. As soon as we entered we were quickly seated. The place has feel of bar scene with TV on with sports . Decided to order the 20 wings with 4 preparations, chicken salad & grilled chicken fingers. To summarize, the service was great, the wings were dry and most of the sauces didn't go well and the chicken fingers were bland. Probably would not come back. Food was so so. read more

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Ordered food online at 5:38pm and was told pickup would be 6pm. Got here at 6pm and was told "we're a few pages behind, so check back in 10-15 mins". It's now been 27 mins and I still don't have food. They ask for a cell phone number in case they need to contact us. THIS would be the perfect time to use the number I provided, so that I don't drive and sit and wait for over 30 mins (and counting) for food. read more

The atmosphere always screams hot mess when I go here. With guests getting into fights around the restaurant and shouting but I recently came back and saw they revamped the whole place. It looks really nice and I'm wondering if the atmosphere is regularly better. Regardless the drinks were very good and the food was delicious. Their spicy garlic wings are amazing and combines my two favorite sauces, buffalo and garlic parm. Before I would dread coming here but I'm looking forward to giving them another shot after this last visit read more

Buffalo Wild Wings - New Boths with food and drinks - Chicken Wings Near Me - Middletown, New York

We visited this Buffalo Wild Wings when staying at a hotel nearby and had a good experience. Like any BWW, it was loud, busy, and an overload for the senses with TVs on every wall, but the dining room looked clean and well-maintained. There was no wait when we got there (also called ahead to check), and we were seated right away. I got the boneless wings with honey BBQ sauce, which were great. A nice crunch, not overdone, generous amount of sauce, but as expected, a little on the salty side. We also shared a side of tots which were excellent (and better than the fries in my opinion). My kid got the mac and cheese, which was good and a very filling portion size. BWW has a detailed allergen chart online, and our server was very thorough in checking our order with the kitchen to confirm everything would be safe for our food allergies, both of which I appreciated. We would return here if in the area. read more

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Visited on 3/2/26. The server Devin was excellent! Food was really good. We have never been there before. We took home plenty of leftovers. Only drawback to me was the burger was a little too salty. But that is probably due to use not using salt at home for health reasons. Everything was delicious. Next time will bring the whole family (12 or more) read more

Terrible experience. Music was of poor taste and so loud you couldn't hear the person across from you. The wings were horrible. Tasted like they had been sitting out and they just slapped some sauce on them. The fries tasted old and stale. Nothing was hot. I will never go to this place again. read more

My wife was craving some buffalo wings, We came here in a nice Thursday evening We did not wait long to be seated We also asked for a high baby chair Our waitress came immediately to take our order ( the usual finger food ) Mozzarella sticks 10 wings Fríes Top shelf Long Island N a blue moon The order did take some time to arrive Overall our experience was ok read more

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My experience overall was pretty good here. I know there's a couple bad reviews, but as far as food goes, it was exactly what I expected cooked and served the way I expected to be Service from the bartender was excellent. She knew her stuff had a good conversation and provided me with drinks and materials as I needed them. ambience overall Chill pretty quiet middle of the day type parking was plentiful in a shared mole type lot. read more

This used to be a great restaurant and very reasonably priced. This is not the case today however. I sat at the bar and the bartender was friendly and attentive. The wings were what I can only described as hummingbird wings. They were cold and extremely disappointing. The fries were meh and the potion was smaller than McDonalds small portion at a whopping $5.00. The fries were also cold. I spent $32.00 (inc tip) for 10 hummingbird wings a a few sticks of potatoes and left the place as hungry as I was when I went in. Their prices are ridiculous and the quality is non existent. On Tuesdays it used to be BOGO free now it's BOGO at 50% off!!!! This restaurant is on a slow slippery path to nowhere. It's a shame, as it used to be a really good place to go, have a few beers with great wings at a really reasonable price - this is sadly no longer the case. The owners are driving people away with the prices and cold food. read more

The service was incredibly slow. First they take us to a dirty table that wasn't wiped prior to sitting us, then they have us stand there to wipe it SOAKING the table and never drying it, I had to ask for the table to be dried. It was 23 mins before she came for us to order dinner. and server was not attentive, Family of 6 that came after us in the other server section was in served and left. We were a party of 2. Abby was not an attentive what so ever. Terrible service. read more

while I was seated right away, in the 10 minutes, I sat there l, not a single person came by to even say hello or I'll be right with you. I lost count on how many different people walked by. After 10 minutes of disrespect, I just left. read more

Why oh why did I step outside my norm and try the bird dogs when really, all I wanted was some lemon pepper wings. As you can see, I tried each style Bird Dog and they all were gross. Whoever came up with this has to smoke weed, because this is a munchie special. The part that annoyed me the most was that the chicken didn't fit in the bread, and there was too much bread. I ended up ripping off a 3rd of the bread just to eat it. Damnit B-dubs, your Bird Dogs are terrible. read more

Buffalo Wild Wings - Bird Dogs - Chicken Wings Near Me - Middletown, New York

I grabbed a couple of beers (Mango Cart and blue moon) and watched the Yankees game here. The place had a good amount of people at the bar and the bartender was very attentive. It was a standard BWW experience, which was good. read more

Food was what you would expect for the restaurant, however my server spent more time sitting (in the booth) and talking to her friends than helping her section and it was packed.... Not likely to go back. read more

Terrible service I was sat down in the middle of the entire restaurant. I asked for a booth by myself I was ignored and it took about 20 minutes for me to not ask for a wiener service and I was not serviced the light skin women up at the frontall four of them do not know how to do their job very unprofessional and this is just my 100% opinion, but it is a service that did witness very terrible read more

Tried Buffalo Wild Wings again today after not being here in a few years. I have to say it's much better! The music isn't as loud, service was fast, and food was fresh! I got boneless wings and they were pretty good. It came with French fries and a drink for $11. Couldn't beat that! The fries were sooo good!! read more

Typical BWW's I've visited. Sat in bar area at a high top table. Plenty of TV's to watch sports. Boneless wings were hot and tender, but lacked enough sauce. Cheese curds were a nice addition. I saw several low ratings, but saw nothing like what some reviews said. read more

Placed an online pickup order. The payment was taken out of my bank account two times. I told them when I went and picked it up and they said they had reversed the charge for one of them, but it would take a few days to get my money back. I waited and still didn't get it, so I called again. The person who picked up said the manager had walked out that night so it hadn't really been done. They processed the refund and it did eventually go in. Just a bit more drama than I expected over a simple takeout order. read more

Went there yesterday 8.18.2024 after not going due to issues with server/food. Called to see if my gift card they offered was still there, they could not find it; however the manager Jeff was amazing and still made up for it! The server Alyssa was amazing and sweet. The food was AMAZING. Will deff be doing back again!! read more

So me and my wife arrived for dinner and there was a line to get seated even though they were not very busy. It was around 5 on a Saturday. Apparently the staff were busy trying to figure out how to put two tables together for a family of 7 and they just could not figure this out. Well 15 minutes later they did and we were seated. Now we waited 10 more minutes while in a rather empty dining room the staff seem to take their time figuring out who to help. Finally we are helped and we place our order. Our server apologies for the wait this gets her some points. read more

I was really disappointed. Took the kids here for some wings. The boneless wings were basically overcooked nuggets. The food is just really cheap bar food. Server was ok, but took forever to check on our table, the last time letting us know that she had to break up a fight. read more

This place is very big inside. I made the mistake to come here on Sunday. There were people that came to watch the NFL games and they were a little loud. We had nachos and it was not great but just ok. I had the brisket double burger and it was very good and messy to eat. My other half had wings. They were big and awesome! The place was clean and the service was good.They had lots of beers on tap. I really love this place. read more

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Very long wait time for drinks and food. I think we were there total of 2 hours, maybe a little longer. Brought the wrong food out after maybe an hour. Then when our food did come it was wrong. I could deal with it but kid isn't going to eat cheese. I definitely emphasized that. The waitress was extremely scarce. Very very slow at just bringing a beer over. Chubby girl with short brown hair. We were near the bar so i ordered 2 drinks and a water from the bartender. When the food came wrong the waitress was no where to be found for quite a while. After a long drive and hungry kid and husband now I'm getting upset. I go to the hostess and tell her i have a problem with my food and i can't find my server. Little blonde with big fake eyelashes gave me a smug little smirk, and said so what to you want me to do get the manager? I say ok send them over. So the manager finds me and honestly he was the only good part of this whole night. He comped all our food, was all apologies. I did complain about the pace of service but I just wanted a burger with no cheese... but ok thank you that was very nice. He brought that thing out in like 3 minutes. So now we still haven't seen the server. So i go back up to the bar and ask for another round and the bartender tells me i can give you the water but you have to get a drink from your server. After she already served us a round. At this point is where i lost my patience. First of all, i don't give a damn who gets what tip, I'm here with my money at the bar, what is the difference to me except that i have to wait even longer for this girl to maybe come around or not. So i go back to the table, server asks if i still want that drink as she's literally walking by me. Guess she got the memo. I said just the bill. The bill was $31, with $55 comped. While i do appreciate the gesture, the service was so bad that it wasn't worth it. Now we're all leaving aggravated. I didn't even finish my dinner. I handed the manager $100 and told him i wasn't happy. Look i don't need a free meal, i was very insulted by the staff. They were like oh we're busy. No they weren't. I could handled that whole room by myself. I know that because i own bar! They had smug attitudes and didn't give a damn about our experience. Keep that manager and find new staff. Those girls were god awful. I wouldn't go back there if it was free. As a matter of fact they almost made it free and i was like take the money anyway. That's not what this is about. read more

Food was good just really spicy. Waitress didn't seem to interested in how everything was going. But otherwise what you would except.

Second time here; first time after renovation. Ceilings seem more higher; lots of more open space. Color scheme is dominantly gray; lots of tables lots of televisions. I sat at the bar; seats anout 25-30 so there's alot of socializing around. I ordered a side of mozzarella sticks and 15 med wings. Sticks were perfectly fried; tomato sauce was good. Wings were very good; had good meat on them, some sauce was already dried in but the sauce that wasn't d CCğ ry was cold. It had great spice; maybe little too salty and not so warm. Paid prt of my bill with gift card; it didnt accept it at first. Had to try online to get balance on the BWW site but kept saying no requests are limited??? I never uses card previously. Waitress was kind enough to help me find my account. I forgot her name. read more

My Father, Sister, and I went to Buffalo Wild Wings after a concert that my sister and I had. The food was great we all got different types of wings and they were delicious. The only bad thing was that when we got there they sat us down at a dirty table. We had to ask them to clean it or move us. So they cleaned the table for us and we were good to go. After we got our food the waitress took a while to come back when we needed refills. Once she came she went to go get the refills and did't come back for ten minutes. Finally she came back and brought us our drinks. read more

They forgot my sister's whole burger and refused a refund. How rude?!?! This is unacceptable.

Service was horrible, I have been to many other locations and it's no excuse, on Jan 7th I went there with a party of 9 for a family gathering around 2 or 3pm it wasn't that busy, Orders were placed waiting an hour and half we were told after asking, the reason food was taking too long because of the 2 chicken sandwiches they were part of the order was causing the hold up and the other food was ready , my wife asked if the food for the children can be brought out we were told ok. A server comes with a platter of food with two chicken sandwiches on it my 6 year old daughter gets excited thinking it's our food and to our surprise it's the family behind us with the same amount of people who only have been there for 15 to 20 mins, we were there for an hour and half. At the point we all got up and left we refused to stay at this establishment and give our money to this location. read more

For some reason this corporation decided to either promote from within and not train, or hire incompetent managers. i've watched this entire chain of restaurants slowly go down the hill over the last 10 years. We start this evening by going in and standing in line waiting to check in. After a few minutes I've wondered through the crowds and excuse me how can I get put on to the dinner list. The young lady stood there and said well you have to make reservations. I said what can I get my name on the list anyway, she said fine. I then watched this manager micromanage every station in the restaurant over the next two hours. Employees were getting frustrated because they were not being allowed to do their job unless she told them how to do it. Sweet girl but trying way too hard. The food was good beer was good the management was bad. I really suggest the corporation sit down and come up with a management philosophy and send their managers to the school. No more micromanaging... empower your people... let them do their job.9 read more

Truth is, I practically live there. Food and staff are great. I mostly sit at the bar with the wife and enjoy a game or just each other's company. Did I mention the staff is great? read more

I usually don't have a problem with BWW but this is the one I'd never go to again. As soon as me and my gf entered we were looked at by 4 workers and no one came to us. It took an extra 5 minutes for someone to come up and help us. Our server was so rude and decided to argue that the sour cream I had was in fact good but never have I seen runny sour cream that taste like blue cheese so she ran back in and brought the same thing giving off a very rude comment. read more

Wings that were supposed to be mild were so spicy, they were inedible. Burgers were so "juicy" they dropped all kinds of crap out out of them. A sauce is supposed to enhanced a burger, not drown it, twice. First time we went there and won't be back. Nobody on out group enjoys the food. Service was ok. During COVID-19, it's like that everywhere. read more

Lemon pepper wings are great, drinks are a bit watered down though. Can't win them all

In the past BWW was great and then would donate wings to support a fundraiser. This time around they said they were going to donate wings again and would call for more details. Well a few days before the charity event still no call so we called and the manager said oh we can't do it because it's football season and hung right up, While my charity event was a Saturday afternoon. I wouldn't be so upset that they didn't donate to charity but at least have the decency to call and say they couldn't so I can ask other businesses if they'd like to donate. Now I have this event with basically no food but what I cooked the night before the event. Definitely not dealing with them anymore nor will I go there for their food read more

Absolute hell hole! I don't think they should of wasted their time with an interior change from what it used to be because it is still a filthy pig sty! Waited for 20 minutes when it was a nearly empty dining room, maybe 12 families inside. Asked to be seated in a few different areas and came up with "the waitress is not here yet if you wanna wait!?" The areas were spread throughout the entire dining room. Finally seated by a non professional hostess (unkept male figure) 25 minutes after entering. Were seated near a large sink basin that kept splashing water to the floor and servers constantly running back and forth bumping the back of the booth. This was severely annoying to our party of 5. Waitress was a sloppy mess wearing way too grimy clothes & her hair was everywhere including our appetizers. Greasy glasses with our teas and beers. Boneless Wings were dried out seemed like left over and reheated. I will not return. Do not recommend to anyone. read more

Yet another reason why chain restaurants are suffering greatly. Went there tonight. Took about 25 mins to sit in a half empty restaurant. It's Friday night so that's acceptable. Sat down for 30 mins (Probably around 20). Never saw a waiter or waitress. Well, we saw six actually. They just told us we weren't their section. Left and went to a bar and grill down Rt 211. Great wings. read more

1st time using the app for ordering online for pickup. I am disappointed with the quality of the food and the fact that items were missing from the order. I arrived on time for order pickup. They brought out my order in about a minute's time which I was happy about. I did not realize that they did not include the soft drink I ordered but since I did not realize that until I got home, it is partially my fault so I am giving them 2 stars instead of 1. The wings were well cooked but the buffalo seasoning is bland and does not have the usual flavor of buffalo wings made with a sauce. I chose the seasoning over the sauce because it's advertised as medium spiciness and I always prefer medium over hot when eating buffalo wings. The seasoning is very hot and spicy, much hotter than most medium wings I have eaten in addition to the blandness already mentioned. The fries you get with the bundle were cold, dry, chewy and rubbery. They also did not include the celery and carrots that are supposed to come with 2 of the orders. Overall a below average to poor rating and I don't think I want to order from this Buffalo Wild Wings restaurant again. read more

Worst service I ever seen, 32 minutes seated and nobody came plus very dirty place with a bad smell, 3 of the waitress seated doing nothing, only one waitress working with a very bad mod, all the workers look like teenagers they need a responsable manager all the time. Don't go! I don't recommend at least you are not hungry and you can wait more than 30 minutes just for the first service read more