Went here about 5:30 on Saturday and was surprised it wasn't crowded. We thought we would get in and out quick, wrong. It took forever for the servers to come, so we just ordered drinks and food all at once. We had 2 servers since one was training, which I thought would make it a quick process. Wrong. They brought the wrong drink, but luckily replaced it quickly. Then it took forever to get the check! They kept insisting I download the app, and waited to come back until i downloaded it. I got up to use the potty and they were just watching us from afar! Just give me the dang check so I can leave. My husband went across the street to Market Basket for 20 minutes while I waited for the check. There is no reason it should have taken this long. Food was okay, I didn't love the Buffalo chicken salad, but it was just a flavor thing for me. French fries were good! read more

We went on Veterans Day for my Vet to get his 10 piece boneless wings and fries free which was so nice of them to do that. Well the wings were good.. fries were cold.. we then ordered a cheeseburger for him and a grilled chicken wrap for me. His burger was good but my wrap left a lot to be desired! There was not much chicken in it but more iceberg lettuce and hard tomato than anything else. Our server was nice but service was awfully slow! All in all we agreed we probably would not go back but want to say thank you for honoring our Veterans on this Veterans Day. read more

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Food was very good. Matt my server was very good, very nice and respectful, had patience with me and my friend. Food also came very fast. Over all Matt was the best server and I do recommend coming here. Petter smith read more

This Buffalo Wild Wings has exceeded my expectations. We went for the AYCE boneless wings and our server was fantastic. It wasn't too busy on a Wednesday night and we opted to sit outside. Even though we were the only table outside, the staff checked on us often. There are televisions throughout and the restaurant is clean. The first order came with 10 boneless wings with the option of up to 2 sauces and every subsequent refill is 6 wings with 1 sauce. We were able to order the next refill before we finished our current plate. This is a much better experience than what I've seen online for other locations making this deal worth it! read more

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3 1/2 Stars! I will start by saying I am highly disappointed in BWW in past three years. When the menu downsizes that much you know corporate is totally out of touch. Much smaller everything, including taste and enjoyment. However, I was pleasantly surprised this visit. At Hanover, MA location today and even though it's empty the service and food was very good! Thank you to staff, you are appreciated! Always get the sandwich, not the wings lol read more

It takes a lot to achieve a one star rating as with most restaurant experiences there is usually at least one aspect to cling to and award 2+ stars, but my recent trip to BWW was a rare 1 star disaster. My usual sports weekend friend group met here for the AFC/ NFC games again and ordered a barrage of wings. When they came out it was a bad start to our day. Baskets of gristle barely covered in sauce with minimal discernible meat on the bones. Wings aren't hard to make but these were a disaster. After grinding our way through the eating experience with the help of cold beer, we decided to chance one more order and tried a few flavors of boneless wings .. these were somehow worse, consisting of nothing but batter and for whatever reason, they were not willing to toss them in sauce or dry rub, a first in my decades long wing eating career. The waitstaff was aggressively abrasive when we asked why so we just accepted our fate. For the dry rub they literally provided us with a cup of lemon flavor sand that we were expected to put on bone dry wings (picture below). Needless to say we will never be back. There are too many other options around to be dealing with these bottom rung "wings." Good riddance. read more

Buffalo Wild Wings - "Dry rub" on the side - Chicken Wings Near Me - Hanover, Massachusetts

Food not very good at all. Restaurant not the cleanest I've seen. Prices are not bad. Service is average - not quite sure how they stay open with so few people inside and lack of cars outside. read more

Came here for the $20 unlimited boneless special and had an amazing server who was prompt, friendly and even let us take the leftovers home. Great experience here! read more

Buffalo Wild Wings - Chicken Wings Near Me - Hanover, Massachusetts

Service severely lacks. Food is always cold no matter what we order. I hardly ever see a worker walking by helping anymore. Take out is even worse read more

Giving 5 star for drastic improvement. Used to love this place but Went a little more than a year ago and it wasn't the best experience. Not a lot of sauce on wings, limited beer options, and the bathrooms were in rough shape. Decided to give it another shot and Stopped in again a day or so ago and I was pleased with the improvements. Wings tasted much better, beer options were all available and the bathrooms/restaurant as a whole was much cleaner. Happy to see the improvements! read more

Either lazy workers or false advertising on their hours. Calling last call and saying we can't order food at Midnight on a Friday night when it says they are open until 1. read more

Let me begin this review by saying this will be the last time I ever visit Buffalo Wild Wings. I used to love this place. The Caribbean Jerk is pretty much the reason I got through my divorce proceedings. However, this place should now be called "Buffalo Wild Things" because several wild things transpired that have left me nearly speechless. I sat alone on Sunday night, silently eating my small order of boneless tenders. I was watching the race cars turn left for an hour and a half in peace before the oddballs showed up. There was 9 of them. I counted. Each of them louder, more rowdy than the other. Together they created what can only be described as a horrendous dining experience for me. They all laughed so loudly and looked like they were having fun. Just eat your food, people. There's no reason to be loud in a sports bar. Then one of them poured ketchup in the other ones water, and he drank it! Disgusting! Revolting slobs the whole lot of them... The fact that 9 rowdy raucous boys can interrupt a rather pleasing dining experience is the reason I no longer respect BDubs. read more

service is horrible. do not reccomend unless you like cold food and shitty service. ............

Customer service is rude! I ordered delivery and was delivered the wrong order. The Uber delivery associate said the bag the they delivered was what Buffalo Wild Wings gave them. When I called BWW to tell them this they said the driver took the wrong order and it wasn't their fault. I said the bag had my name on it, how was the driver to know. I told BWW that it wasn't my fault either and they were rude with their response and ended up hanging up with attitude. Customer service is very important for a business to succeed. I guess BWW feels differently. It's scary that delivery drivers can take whatever they want without any supervision. read more

Buffalo Wild Wings - Does this look like gluten free chicken wings with a rub marinade for one? - Chicken Wings Near Me - Hanover, Massachusetts

Avoid at all cost this location during the week. The ppl are slow doesn't want to work. The guy over the bar is a dick. I dont think he should be working there at all. Bad attitude just over all terrible service from here. read more

Not sure if all BWW's locations have gone downhill, or if this is just a bad one, but the food was awful, service slow and uninterested, and it was just overall not what I'm used to from B-Dubs. read more

Had a 4 star experience here recently. Food and service were both on point. Would return when in the area. read more

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I had a great experience my waiter was skyler he was very kind and out going made my experience very welcoming. The food was great! He made it very noticeable that there was a bogo deal! The place was very and well taken care of ! read more

10/18/25 6:30 pm , My Friend, Daughter, and I attempt to get food and a drink. We have gone to this exact place before and have never had any issue like this. I dont know if its new management or new servers but What. A. Joke. Whoever the Dark Skin girl whos seating people cant do the simplest thing like grab a high chair for a 1 year old. I took me asking for a SECOND time(10mins in) for them to bring one from the back so my daughter can sit... then comes the server/waitress with her pink backpack on. Just walking around almost aimlessly, we make eye contact at least twice but we assume shes on break so don't worry to much, after calling over a young lady we explain the situation and she says thats not acceptable and says she will go find someone, 5 mins later the same girl with the pink straps who has just been walking around comes over and apologizes cause "no one told her" i tell her this is unacceptable and before i can even finish shes starts walking away. We pack up and leave since we have been sitting for 30 mins plus without even a water! I don't know if it was miscommunication with the front/ or to the server but what a waste of time and effort. I regularly get food and drinks here and have never had this waitress/ nor this issue. I have never even written a review but for me to create an account for this is ridiculous read more

Came to watch the UFC fight they have been promoting and its only on a few TVs with low volume. Tried asking the bartender to change some of the TVs but she said to go find a manager because she didn't have time. No manager in sight and no wait staff either to put in an order for food or drink for over 20 mins. Very disappointing to go to a place that advertises the UFC fights but doesn't actually produce. Not expecting anything from their food or drink because it's BWW and we all know what it going to be but would like to actually watch the fights they claim to show. read more

Best experience I've had at a Buffalo Wild Wings! We came in on a Sunday night to watch the games. We were immediately seated, asked if we preferred high tops or booths. Our server took care of us immediately and checked in on us regularly. Wings and rest of food was awesome and didn't take long to come out. Other thing I noticed was that all the tables were clean unlike other BWW restaurants I've been to. read more

Walked in, sign said wait to be seated, I asked an employee if we could seat ourselves in the bar area, he said ok, he didn't hear me say area so he thought I meant at the bar, my mistake, no big deal. Manager comes over pretty rude and tells us we can't just seat ourselves, I apologize for the confusion and ask what we should do. HEAVY SIGH, I'll find you a server you are fine where you are. Ok off to a rough start, got our server Mike, he was great. Took our order got us drinks made sure we didn't get him in trouble by picking our table after we walked in. We order and things are progressing nicely, my wings come out and I'm ready to dig in, but my friend has no wings himself. Turns out my wings were the last order sent out and they had just started a new batch of wings. Super awkward, Mike kept us apprised of the delay while we made jokes about the kitchen splitting a tables order. Overall typical bww experience, it's a chain, I'm not looking for fine dining here but it would be nice if the kitchen sent out the whole table order and not have a 20 minute wait while my friend waited on his wings, I tried to share but he wanted his spun and mine were naked. I'll go back, I know what I'm getting here. I'll just follow the rules and avoid the manager. There should be a greeter at the front desk at all times then the manager can't get upset with guests for seating themselves. If no one is there do you really expect people to wait when there is no one near the door? Restaurant and restrooms were tidy and in good working order. read more

Food was amazing. It came out hot and fresh. But it took a while for 8 pice wings. And all I just said to the waitress was "When is my wings coming out I have been wait for 35+ minutes. And she gave me a very bad attitude and said " oh sorry It will be coming out soon".In a sarcastic way . And rolled her eyes.Also It was wasn't even busy. I really think the employees should be better and a little bit of the chef by the wait. I recommend 110 grill. read more

The service was terrible. We sat down in a booth at the very far left of the restaurant. We ordered our food and it took a long time for it to come out, our waiter was very rude and kept forgetting to bring us stuff like saying they would get us plates and never came back and when we asked for waters they walked away and never came back with the water and it got to the point where we had to go up to a hostess and ask where they were and the hostess was also extremely rude and said that the waiter was gone for 5 minutes when they were gone for 30+. Finally when we got our check the waiter didn't even say anything to us and walked away. read more

Over the weekend I had a craving for chicken wings. It has been a while since I visited Buffalo Wild Wings in Hanover. I didn't want to travel too far so I chose to make a return visit. It was a takeout order. I had the Mango Habanero (my favorite for the perfect sweet & hot) & the Asian Zing for the heat. They were ready and waiting for me. They were cooked perfectly with plenty of sauce and blue cheese on the side too! read more

The most disgusting food and pathetic waitstaff I've ever encountered. Stay away from Lindsey, she was terribly rude with remarks like "Are you trying to piss me off?" And the manager was just as bad. The food was gross and they accepted a coupon for a free 6 wings and then refused to redeem it. They said they have a "2 drink per hour policy" and cut me off after 2 beers because they didn't like us. There was 0 reason and 0 compromise. Don't come here for good food or good service, but if your trying to study culinary business, this is a great place to go to learn what not to do and who not to hire! I was looking at the bartender to get her attention so I could order a drink, she came over and said the way your looking at me is really intimidating so I'm going to have to ask you to leave or I'm calling the cops. Strangers at the bar were just as shocked as I was. I'll never go back. read more

Definitely needs better service. Went there today and waited for a seat. Three employees saw us and no one offered to seat us or even acknowledge us. When you are there with two children and there are only three patrons sitting at the bar there is no excuse to have to wait 15 minutes for someone to at least great us. Very disappointing and aggravating. Need to leave a star review but nothing less than 1. Hate to even leave "1" they don't deserve it. read more

Will have you wait 20 to sit. Once you are sat they will have you wait 30 minutes just to never get served. I noticed the waitress Kylie who attended to people who were sat both before and after my party and it seems that she'd prefer not to attend to the small party of 3. We made eye contact multiple times with not attempt at getting us served or updating us telling us who we can ask for help. Management must do a better job at vetting their employees as unaware staff is unacceptable. read more

Amazing! Great experience. I love Erika the bar tender. Food came out in time. Everything was spectacular. It was crazy busy and the whole staff was great. No complaints. If you're going to Buffalo Wild Wings in MA, Hanover is the one to go to. read more

Writing a review for a chain because this experience was so good. I ordered delivery scheduled for later in the day and when the Doordash came, it was missing a 20 piece order. I called the restaurant without really any expectation of it being resolved other than maybe a credit which would have been fine but was incredibly surprised by the manager's reaction. She offered a few options, including making the 20 piece again and adding something else free of charge and then reimbursing me for that part of the full order. I had to go grab it which was ok because our guests hadn't arrived yet. I didn't catch her name but it was an example of really great customer service and wanted to make sure whoever she is, gets a high five from the top. This was at 4:30p on 3/4/23 in Hanover. Thank you!! read more

Ridiculous excuse for a waitress got the order wrong. Tipped her 20% anyway when she said she was leaving and we had to cash out. She was still there an hour later and refused to provide service or a new waiter. Her name is Lauren. Lazy and not very bright We were there to watch football. She was not there to provide service. read more

Came here about a year ago (late review ik), and had a horrendous experience. Nobody was there when we got there and it took 15 ish minutes to get a seat. Me and my friend (both heavily tattooed and obviously of drinking age) were asked for our IDs which was a first but we gave them anyway. We watched the manager on duty spend the next half an hour with a flashlight and other stuff examine our IDs which we found very odd. He then tried to say my friend had a fake ID and asked for an MA one (they were visiting from CA). It in fact was the CA id they got from the rmv but because it wasnt an MA one he accused us of having fake ones? One of the employees was also having a mental breakdown and this guy continued to yell at her for it? Idk what was going on in his head but he should probably seek anger management before managing a dying restraunt read more

Matt was an awful waiter. Had to wait for waters and did not give us any wings for the endless. He also lied to us and said we can not get fries and would not give us separate checks. Real shit if you get Matt leave or request a new waiter. read more

This place was mad understaffed but our server Liam was an absolute gem great guy. for sure would hire him for my business. woulda been 1 star but Liam is an ABSOLUTE BEAUTY read more

I was a little girl when I was first seated at Buffalo Wild Wings, and now as I am in my car after finishing my meal, writing this review, I am a grandmother of many beautiful children and have been married for over 60 years. When I asked for a table, Reagan was president, Elon Musk was nothing but a sperm cell, and Wilt Chamberlain had just played his 100-point game. It certainly takes some time to get a table, let alone get your food! The service was exceptional either way, and our server was a man named Skye I believe. He was polite, friendly, and a comedic relief! He gets 5 stars. He took our orders, and was doing great despite the poor wait times as well as the busyness of the restaurant. Our food came out after the COVID-19 Pandemic ended, and we ate! I got the Mango Habanero wings, which were tasty! We left a nice tip of $4 for Skye, and finished watching the March Madness basketball game! I enjoyed the energy of the other customers, as well as the lighting of the establishment! 5 stars for Skye, 1 star for the wait times, so we are going to give 3 stars! read more

As usual....another botched order from this location. Here's the highlights....1) the salad was so unacceptable and disgusting that it was awesome....how did somebody actually put that in a box and serve it. Supposed to be side salad with blue cheese. We got oil covered lettuce with a tomato. 2) sauces ordered extra wet....all had dry spots, especially the original buffalo. 3) extra blue cheese ordered. Not a single blue cheese in the bag, either what was supposed to come with it or the extra. We haven't been back in a long time since the last 3 in store experiences were terrible. First day of football season and figured we would give it a try....mistake. Back to Braintree or Brockton. As a former shareholder, 20 year customer and visitor of probably 75 stores, my message to you is Fix your leadership at this store and learn how to hire and supervise. I have never seen a manager walking through floor year or checking in as I have at most other stores. All Bdubs are not like this place. It's starts with leadership and is followed by good hiring and sound training. Consistently falling down on all three at this store. Sorry to write this, but it is the truth. Update - 9/14 - I got a nice call from Colin of the management team. Sounds like they have been short on managers but are ramping up. Hopefully a better focus on front of house and good downstream impact. Glad to see that they recognized the issue and are on a path to resolve it. read more

Buffalo Wild Wings - Side Salad with Blue Cheese - Chicken Wings Near Me - Hanover, Massachusetts

Went in on a VERY busy evening with several sporting events going on. There are a lot of college kids working. They did a great job! I mean it was crazy busy. There were several rude customers I saw while I was waiting for a table. Those kids handled them better than adults I've seen. Kelsey is the girl at the counter, the hostess I guess. She seats people and does the take out orders. She couldn't be older than 17-18. I watched people verbally abuse her, yell at her and demand things of her that are obviously out of her control. One woman asked for a refund and was mad that the hostess couldn't give it to her on the spot. It takes a couple of days to process is what she was trying to explain. The woman wouldn't listen. She was so rude to that hostess and kept repeating herself even though the girl had already expained it 10 times. The hostess stayed calm and respectful. I never could have done that. She was talking to a brick wall. Anyway the food was good the service was even better despite the craziness. There's a TV in every corner and they will happily change the channel to whatever even you want to watch. I just hope if the manager noticed what was happening to the hostess, they would have told that woman to leave. That Karen shouldn't be out in public. Kelsey if you read this you did an awesome job! I hope you get a raise!! read more

Yelp says open til 12. Door says open til 12. Walk up to door at 10:05pm. Door locked.

Jasmine and Kylee were nothing but pleasant this evening. Great service and great food. 10 out of ten would recommend

I just didn't understand why this place had a bad review till I went there,more often. I always get the same item. Bone in dry rub buffalo wings. Sometime it comes out fine and other times it comes out to salty. I just can't risk my wings being different each time. I haven't been back in months. read more