Too start with, they are very slow in getting people seated, hostess appears to be the one cleaning tables. You would think being close to a couple of stadiums they would be able to get people checked in faster. They can't even give anyone a wait time. People after us were receiving their food first. Once we did get our food it was very cold like it was sitting around waiting for someone to bring it to us or it's all precooked but then it would come out faster. I felt like the onion rings were under cooked. Second time here and will probably be the last. read more

Buffalo Wild Wings - 17.99 sampler plate ( choose four) - American Near Me - Glendale, Arizona

Upon arrival we are greeted normally and sat. However after being sat for about 10 minutes not only do the hosts at front stare at us, even the server walks by many times, and both blatantly ignoring us. 15 minutes later I get up and ask what's wrong and I am told my the host, "Yeah sorry i'm not sure why you were sat there there isn't a server in this section." So why did you just stare for 15 minutes and not do anything?!! So we end up getting moved to an actual table and are finally "Greeted" by our server. We never received an apology of any sort. After placing our food and drink orders our server never even ran either our food or drinks and when the food arrived LITERALLY 3 MINUTES after ordering you could have blindfolded me and i would have guessed it was cardboard. The french fries were awful and seemed like they were reheated and the wings were also very tough and chewy. Overall terrible experience, Didn't feel welcome felt ignored. read more

I don't. Sorry but not sorry! Waiting in line to get in forever, should have told me to just leave. The lady at the front desk to greets people, didn't say hi. Ok I get that, don't greet the customers. The manager told us it will be 10 minutes after standing there for about 3 minutes looking around without saying anything to anyone as the line starts to get very long. We get seated to sit in the patio, it's very dusty, at least wipe it down a bit. Then we ordered our food. About 6 other tables and we are number 8. We ordered everything we wanted. We got our drinks pretty fast but our food came after 4 tables and a very large party of 8 people sat down. Food was coming out but not ours. Ours came out right before the large table did. Now we ordered an appetizer with a cheeseburger and fries. The mozzarella cheese sticks were not done as the cheese wasn't able to pull apart. The fries were very cold. Over all the waiter was very nice but she was running everywhere. If you want to drink, this is the place but not for food. read more

Online Order #1000053764271...picked up on time. Wings were hard and lukewarm, fries were stale and cold, best part of the deal was the fresh vegetables. Very disappointing especially considering that the food should've been nice and hot when it was picked up on time. No napkins or utensils in the bag. And yes, we were LESS than 2 minutes from this location!!! So not on us. read more

I ordered a beer cheesesteak from Buffalo Wild Wings and was honestly pretty disappointed. The picture on the menu made it look like a full, hearty sandwich. What I got was something much smaller--cut in half and more like an appetizer than an actual meal. I don't mind paying for good food, but I do expect to get what's advertised. This felt misleading and not worth the price. It's frustrating because this seems to be happening more and more--smaller portions, higher prices, and lower expectations for quality. Just hoping for more consistency and honesty between what's shown on the menu and what's actually served. read more

Buffalo Wild Wings - comparison to the menu sandwich and a half a sandwich that was served - American Near Me - Glendale, Arizona

The burger was terrible it had a very spoiled beefy taste to it was nasty the place was dirty food all over the floor the service was ok not the best tho will definitely not recommend this place horrible first time experience never been to Buffalo Wild Wings my girlfriend was the one who forced to even try it and I did not like it nor will I ever return after paying $138 was not worth it. The restroom was dirty smelled like pee like if it hasn't been cleaned. Definitely would like to hear back from someone due to this manner. read more

Hands down the service was worse than a McDonald's took us more than 2 hours to get our food

Buffalo wild wings on W. Bell Rd. Service, food,ambiance. Awful place. Blaring music, terrible service, wings were not even warm. Bathrooms were discussing. Ordered onion rings completely cold when arrived, sent them back and the replacement was dripping in grease. Service was really slow took almost an hour to get our food which was horrible. Will NEVER EAT AT THAT PLACE AGAIN!! read more

Ordered boneless wings with mango habanero and mild sauce on the side didn't get either I called the store. The person that answered said we're too busy to give you the sauce that you ordered. No one available to deliver what you ordered. It was my first time ordering from them and last! read more

Buffalo Wild Wings - Boneless chicken with no sauce that was ordered and their too busy to fix their mistake. $36 dollars for something I didn't order - American Near Me - Glendale, Arizona

Came in to watch the chiefs game eat and drink. We were seated super quickly so I assumed it wasn't too busy or anything. I was HORRIBLY wrong It took 25 minutes to get two drinks from the bar Took 30 minutes to get water with lemon Took forever to get the cheese curds, and wings our server was running all over the place trying to help and kept asking the bartender who was just goofing off on her phone the status of our drinks. When the cheese curds were delivered this guy (not out server) slams them on the table so hard they decide to just bounce onto the table. This wasn't a game day like for the cardinals so to have servers, bartenders and management just sitting on their phones while actual servers work you might want to terminate and rehire some new work force because this establishment is the absolute worst! read more

Today I places an order for All Flats wing with the extra charge, however I got 4 drums in my 15 wings order. Please do a better job in quality control. Thank you! read more

Buffalo Wild Wings - My wrongly prepared order along with its receipt - American Near Me - Glendale, Arizona

Can't eat comfortably @ all without having to shh sometype of fruit fly? Mind you we are inside @ 8pm. No flys are even out & it was def not a fly. Food was decent. read more

The absolute worse buffalo, hostess didn't even knowledge us, and when we did get seated, we sat for 25mins without a serve coming up to us no drink no acknowledgment nothing read more

How does one only order, two drinks, one water and an appetizer sampler and it comes out cold and greasy? Our server was awful. She took the order and was never seen again. We asked for blue cheese, never got it. Had to flag down another server just to get the check and I still tipped her well. Stopped in before a concert and ordered two drinks, one water and the appetizer sampler. The sampler was cold as ice. Everything was overly spicy. The onion rings were so full of grease they were inedible. The mozzarella sticks were so cold we almost choked. The nachos were ice cold that the cheese congealed. Definitely wasn't worth $27. Won't be back because if they can't get a sampler right, I can only imagine how the rest of the food taste. read more

Buffalo Wild Wings - Appetizer Sampler - American Near Me - Glendale, Arizona

Careful bringing your man here.. the waitress might go and write a flirty note on the receipt to your man while you are sitting across from him.. I was sitting at the table right next to the bar and that was her section.. she had cool toned colored hair, blue eyes , obese fat ahh bish..prolly around 5'3 and 5'7 ish her name started with an "R".. The food was okay but personally I like native more As far as calling in regards to the issue because I did speak with management.. all I got was that he would speak with her and see her side.. the guy that answered before I talked to manager was cool tho he gave me her name and confirmed the details of my description.. he mentioned she had piercings and knew who it was I was talking bout however the manager was more so questioning if it was the right location but I mean it's west gate .. I def remember the parking being ahh bc of it being Westgate lol.. I said I walked in and remember going right and then at a table with the bar on the left side of me while I was sitting down.. he was trying to say it's on the right side .. but the other guy I talked to knew what I was talking about .. I question if the manager was trying to play dumb to minimize the situation. I will be following up if not with management I'll confront her in person if she keeps working there ‍ I don't tolerate disrespect.. she's lucky I didn't make a scene. I hope that management understands how their employees are representations of the company and that having such lustful employees could have negative consequences. 1. It's unprofessional conduct 2. Harassment-- he clearly has a woman so it was uninvited inappropriate behavior 3.misuse of company materials to even write the note 4.creating an uncomfortable environment which could of potentially lead to violence and then if she gets attacked at work then wouldn't the company be responsible? Or negative image bc it was their employee instigating it. She finna fuck around and find out the way she moving.. do yall want that for your company ? And to anyone who decides to go there with their partner .. would you go in knowing that the waitress might flirt with your man while you are there? Anyway, I don't recommend if yall are crashouts if that shii don't bother you to each their own .. but if that would bother you.. then you might want to reconsider a different location .. read more

Unorganized, racist towards hispanics! Would not recommend. Place was slow and could not sit down because everybody else had a "smaller party" read more

Today 4 high school seniors wanted to kick off summer break with some wings. After being seated order was taken with no issues. After waiting 2 hours when asked when the food will arrive server clarified "don't know when it will be out and they can leave as a solution." To upper management and the BWW franchise please look into further details as no child should be discriminated on a non-busy Wednesday around 6 pm. read more

Manager is an as***** treats you like a dog. Says to stand in line and don't move however there is a line. So disrespectful and can't even put your name or anything. DO NOT RECOMMEND! read more

I'd love eat with chicken boneless ranch dip and lemonade drink some different food for anything read more

Buffalo Wild Wings - Boneless honey bbq and ranch dip and drink lemonade - American Near Me - Glendale, Arizona

Kaitlyn felt she was an expert at the human bodies rate at which a 330 pound man absorbs beer. After speaking less than 10 words to me this expert in my bodies chemistry she made this decision. And after abandoning her responsibilities multiple times. A decision her manager Stryker blindly supported. A definite black eye on the GMs leadership. read more

Buffalo Wild Wings - Kaitlyn disappearing again. - American Near Me - Glendale, Arizona

Food was cold. Asked to be seated outside during non busy hours and was sat next to the bathroom instead. Service was okay food was terrible . read more

My food was absolutely amazing. The ambience was great inside the restaurant when I went to pick up my order the food, and the service was so amazing from Ashlyn she ensured I had all my condiments and silverware and napkins. Parking was super easy even though it was a busy night at Westgate. I was still able to pull right up and my order was ready to go within minutes. Thank you so much for the great experience and the amazing food I will be back. read more

Buffalo Wild Wings - American Near Me - Glendale, Arizona

Honestly I've been to this location many times and have never had any luck with food or service...but was craving wings today so gave it another shot We were sat right away with Brandon who is an exceptional server he was kind and very attentive got everything correct and we never had to ask for anything he was always anticipating our needs. Wings came out hot and crispy just the way they should be. We definitely will be asking for Brandon anytime we come in from now on. Also does military discounts read more

I haven't been to a BWW in a long time and I was reminded why. The restaurant was a mess and needed to swept. I saw people clearing tables but not cleaning up the floor. Not sweeping makes the establishment not look inviting or clean. The service was the second let down. A hostess walked past the stand three times before asking us how many. No "I'll be with you soon" or anything. She sat us down and said we had to use the QR code on the table to order and pay. So we are thinking no server is coming to the table. I start filling out the information to order food on my phone and a server walks up and says sorry for the wait and I was like oh you're going to help us? We were told we had to order through the QR code. She looked over to the hostess stand and rolled her eyes and said she could help us. Other than that, our server was very nice. We ordered a regular side of cheese curds and shared a 5 piece tender. The food is just ok and not anything to hype over. The sauces are salty and the fries are mediocre. read more

I'm so disappointed in this establishment. I placed a wing order at the bar around 8:40p on a Saturday. 10pcs (2 dry rubs) with fries. Several couples arrived 30+ minutes after I did received their food, and I was still waiting. The bartender made some excuse that the kitchen was backed up. Well, how are late comers receiving their wing order?? It was after 10p when I received my food. They gave me all flats (arrrgh!) So pathetic. I asked for a to-go box and my check. One would think that some of the food would have been discounted as a nice gesture for the long wait. Nope. I know that some businesses are struggling to retain manpower, but please have a system in place so that the love is evenly distributed... first in/first out. read more

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Good luck getting anyone to take your order. Horrible service with a handful of workers that must not want to work.

Do not recommend. Number one I had ordered my food and an hour and 45 minutes later I get my food. I ordered 50 wings two large fries and what I received was 50 cold wings not even one large fry with three ranches what the hell you want me to do with three ranches I got 50 wings plus a free six piece you expect me to use three ranches they could really improve with the quality time and effort they put out into these orders. I called the restaurant many times and they just hang up. So I can talk to nobody. Do not recommend for anybody go or order from another restaurant. read more

We pay a 92 dollars order and it was a hair on my drink and the manager didn't do anything about it and didn't try to compensate the mistake, also the restaurant is really dirty and smelly. read more

I got a gift card for BW & decided to come to this location since there's so much to do over here. Thankfully this location had a hostess waiting in view of the entrance & it was moderately busy. They have a QR code on the table for the menu & you can ask the server for a hard copy. So, the menu has changed a lot & there's some options they took away. Lower star rating: The server was really nice, but only brought the soda & not any water glasses. The hostess had to wipe the table down because there were crumbs or something on the table. read more

Buffalo Wild Wings - American Near Me - Glendale, Arizona

Terrible service, wasn't busy when we came and got seated but had to wait 20-30 minutes to get drinks and food each time. Food was decent but not good. Waiter was standing around while we had empty drinks and hadn't even ordered our food yet. Her service was decent but definitely could have been better in many ways. Bathrooms are also filthy. read more

Bartender took 5 hours to make simple drinks. I ordered lemon pepper wings and they poured a pound of seasoning on wings! i almost died of high colesterol. Do not recommend! read more

Buffalo Wild Wings - 2 Day old nuggets with a pound of seasoning - American Near Me - Glendale, Arizona

WOW, the wait was long! The service was ok if they showed up. And the food was not even ok. Going to our table, it is unwiped and had wet spots. They wiped after we asked, but it was still sticky. Ordering was ok, but the wait for food was a little long too. When food came out, the appetizer and my friend's food came. My food was not ready, I was waiting for 10 to 15 mins more before my food was ready. Meantime, I was eating the appetizers and noticed the tray that they used had straw paper (not ours), wet and stuck. They did not look at the cleanliness of the trays before slapping down the wax paper and serving food on top. And getting a refill, good luck! read more

Buffalo Wild Wings - Pretzel bites - American Near Me - Glendale, Arizona

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Service is terrible, Sat down and waited for 25 minutes before they even came to us. Food is ok, took another 30 minutes until it came out. But the place is nasty, men's bathroom is horrendous. Waiters have a rude attitude and this one white waiter was rude and definitely hates his job. So by far, one of the worst Bdubs i've ever been to. Also this black waitress with gold piercings on her face, I overheard her talking to her coworker behind me saying these customers should've expected this service because it's "busy". Terrible management in general. I'd rate this place 0 Star, if i could. read more

I was surprised they were open on January 1st and for as busy as they were, our waitress was efficient and the kitchen staff was prompt! Our waitress was very friendly, fast, and knowledgeable of the menu. The food is as you'd expect for bdubs. Tasty sauces (which they have a variety of options to choose from), great wings, and fresh veggie spread. The French fries were surprisingly well seasoned! The Mac and Cheese was however mediocre, but luckily I had sauce I could throw leftover from wings/chicken wrap in there to enhance it. All of the walls are lined with TV screens for football, which had lots of games on. read more

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Expensive and bad service. I will never go back to any bbw because we paid almost $200 for three people with a few beers and left in the 7th inning of the dodger game. read more

Party of 6 we walked in Tuesday night. Restaurant is pretty much empty. They front guy wanted to sit us by the bathroom and I said no sorry we would like to sit on the other side and his mood changed. So we sit on the other side on high top chairs. We were told we MUST order through the code because they have people like US ordering and leaving without pay. We had to sit there and take over 15 minutes to order through the QR code and we even offered to pay up front. I am not sure what they thought of us. read more

BWW is a spot I enjoy coming to bcs they always have seats available at the bar. Black lady is always great and friendly but white guy is not at all doesn't even great us when we come in, any time he sets ANYTHING down doesn't say a single word. This man has zero customer service experience he belongs in a funeral home and even there you need to be a little more friendly. read more

Buffalo Wild Wings - American Near Me - Glendale, Arizona

Poor service, was sitting for ~30 minutes at the table and no server stopped by to take our order. Even though it was a busy day, there were multiple servers that passed out table and didn't take our order. read more

It's disappointing to see how downhill this place has become. The ambiance is dim and the service is slow. We waited at the entrance for 20 minutes before anyone came to seat us. Even then the girl behaved inconvenienced to do her job! The restaurant itself was dirty- the glass doors covered in fingerprints and the tables hadn't been wiped down. Proudly will never return to this location. Got up and left before we even ordered read more

If I could give zero stars I definitely would by far the worst Buffalo Wild Wings I ever been to I live at westgate I placed my order an hour and 30 mins in advance and it said it would be ready by 9:05pm I was there from 9pm to 9:50 and all I ordered was 10 boneless wings with fries and im beyond disappointed my food wasn't hot I don't understand what took so long if my food wasn't hot like at all! I come to this location alot because I live 2 mins from it but this place is so dirty and unprofessional I would rather go out my way than to ever go back management is worse than the employees wasn't trynna resolve my issue and had a attitude when I explained what happened I will be reaching out to corporate because this is really ridiculous read more