Representing the letter B for 2018 is the Buffalo Wild Wings in Gaithersburg, although I've been to this location multiple times over the years. I used my birthday deal for free wings once or twice here, including once on a date. It wasn't a first date, we had gone out a few times. Service is usually pretty good. Gotten the Tuesday BOGO wings or Thursday BOGO boneless wings special if it works out. There are a lot of TV's to watch football or whatever sport is going on. I really enjoy the bone-in more than the boneless. The wings aren't top notch, but pretty good. I used to get the BBQ & parmesan garlic, but in more recent years, I've mainly gotten the chipotle BBQ dry rub as it's less unhealthy. Both are tasty. I also got a beer special one day with a food in addition to my wings. The beer was like $3 for a late happy hour I think. Overall, it's generally been a pretty positive experience at this location. read more

At our pick up - all of the employees were high and smelled extremely bad of marijuana as did our food once we got home. I called the store manager Ricky and he said "I will investigate". We spent $70 on food which was inedible. They refused to remake our food or do anything so we went elsewhere for our family's dinner. We will never return to BWW. read more

I left very disappointed, especially on Father's Day weekend. We waited over 20 minutes for someone to assist us with placing our order, but no one ever came. The lack of attention and customer service was extremely frustrating, and it completely ruined our experience. We ended up walking out without ordering and feeling very let down. read more

They're not even trying here. You walk in to pick up a to-go order (that was scheduled for pickup now) and you wait. You wait. You wait. Staff members walk by, they look at you, they ignore you. No one asks you what you need until you finally get tired of standing there and you have to speak up to force someone to interact with you. Then, after they tell you "yeah, we're working on it" -- 15 minutes later you are handed cold, stale fries that were clearly made a long time ago, and you're shorted by HALF of the wings you paid for. Please go anywhere else but this place. Doubt it will teach the staff proper customer service or manners but you'll be far less frustrated and your meal won't be ruined. read more

Went in for their Veterans Day 10-piece boneless special mid-afternoon and the place was nearly empty. Our server Wade was great & friendly. Wings & fries were hot & fresh. Appreciate the way BW3s supports the Veterans! read more

I went to BWW in Gaithersburg for lunch because I had a craving for their wings. Unfortunately, I was not able to order. During lunch time they have a seat yourself policy. So as instructed I sat myself at one of the booths. I sat there for 15 min and no one came over to take my order nor was I greeted when I walked in. Two other couples arrived and sat themselves and within 5 min of them sitting down they were given menus and were able to order. I really love BWW however, their customer service at this location needs a lot of improvement. Not sure if I will return. read more

Service was absolutely atrocious. Waitress kept messing up our order and forgetting to bring stuff. Refills were slow and service just generally seemed like they did not care whatsoever. Whole place needs an entire rehaul read more

Buffalo Wild Wings - Sports Bars Near Me - Gaithersburg, Maryland

Pro: big parking lot, delivery app. Con: service time, food. Let me start by saying that this location is beyond disappointment and I'm sorry to my wallet for even spending money here. Initially was at a store and used the Uber eats ate to place my pick up order here. I ordered the chicken tenders and fries while my other group member order onion ring & burgers. Upon arriving to the store we were told the food wasn't ready yet and it would take another 8-12 minutes so we waited in the store. It took them 25+ minutes to finish and the food still suck. The fries were soggy and flavorless. The chicken strip was overly salty. Onion ring were decent while the burgers were trash. All in all, I would highly recommend people don't come here and waste their money. read more

Buffalo Wild Wings - Chicken tender and fries - Sports Bars Near Me - Gaithersburg, Maryland

Such wonderful service, hot and fresh food and a welcoming environment. We love coming here during lunch time and it's always a great experience! read more

What we received that was meant to pass as our dinner from Buffalo wild wings is nothing short of concerning. These two stars are for the carrots and celery and for the fried pickles. The remainder of the meal left much to be desired and my family extremely hungry. We ordered two sets of the traditional wings in a 10 count, the fried pickles, a six piece boneless wing, and a kids meal with boneless wings with mandarin oranges and lemonade. All boneless wings were supposed to come with sauce on the side, and one set of traditional wings was also set to come with sauce on the side. The sauce on the side didn't happen, so we ended up receiving extremely dry, brittle and unflavored chicken with no seasoning whatsoever, not even salt or pepper. The worst part is the sauce that was supposed to come with at least one set of the traditional wings, which was jerk, and mango habanero, didn't come with the wings. Unfortunately, and annoyingly, we were out of barbecue sauce, so we got creative and made a sauce out of a blackened rub, honey, wine, oil, and ketchup. Special attention needs to be paid to the fries. We are confident that these fries were made and left to sit for at least three hours as they were completely unfresh, and not tasty in the least. The most maddening part is that we spent $80 on this meal. Eighty dollars that we're not going to get back in this economy and still had to supplement at home because of the inedible nature of much of the meal is absolutely maddening. I know there's not many BW3's remaining, but if you don't turn around the current state of this one, they'll be one less in the area for sure. Do better guys! read more

Poor customer service. Even from the manager. Poor communication skills. Waited 30 mins for a drink.

I was craving wings so I looked at what was around me and BWW was a interest. The reviews began to make me question my craving but I ended up going anyways. I arrived around 2:45 on a football Sunday. I came in the bar was pretty full so I took a high top table that was pretty secluded. Once I sat down there was a QR code on the table I tried to scan that said I can order with it but it did not work. About a minute later my server approached me with a warm greeting she asked if I wanted any drinks and I ordered which she quickly got put in the system and brought back to me. She took my appetizer and wing order I got the everything pretzel knots and hot bbq wings they were great came out pretty quick and fresh . Amy was my server she said she was new but she was really nice and a hard worker. I noticed her moving really quickly to help her customers and she was very friendly. read more

Buffalo Wild Wings - Hot BBQ wings celery and carrots blue cheese Moscow mule cocktail - Sports Bars Near Me - Gaithersburg, Maryland

Poor service and servers are very racist and judgmental, I saw white patrons get served first after I had been waiting for 15 minutes

1 hour and 20 mins to get food. It came in segments, not all together and one entry never came when we asked for check after 1 hr 20 mins, and ask the server to remove the entry we didn't receive she (Molly) said sure. As she was processing our check we watched the other server (Lance ??) bring out the burger to Molly. Instead of bringing it to my husband and apologizing she continued to process the check and tell the other server he could eat it. We literally watched him eat the burger. Unbelievable!!!! read more

Stopped in for an early dinner. Ordered everything and paid thru my phone $4 long island during happy hour was big and good the bartendars wandered off a bit so i had to wait for water and things in needed until they returned read more

Buffalo Wild Wings - $4 happy hour blue long island - Sports Bars Near Me - Gaithersburg, Maryland

Simple old reliable spot for wings. Plenty of parking and fast service. Prices were reasonable and if you go on one of the deal nights it's good. Got wings and mozzarella sticks, food came out hot and fresh and in a reasonable time. Got spicy garlic and garlic Parmesan sauce which were delicious. The service here was good and fast but might have lucked out visiting later when it was a bit slower. Plenty of televisions and seating. Basic sports bar vibes. Not a bad spot in the area if you're craving wings. read more

Food was good, exactly what I ordered. Service was a little slow and it took over 20 minutes to get my meal Typical BWW restaurant, lots of TVs and sports! read more

I ordered pretzel knots and a saucy chicken sandwich (Asian zing) for delivery. The knots tasted microwaved and rubbery, and the sandwich tasted like the chicken was just dipped in sauce but not flavored from the inside. It was also very sloppy and just not good. read more

I was told over the phone that my 10 traditional wings will be ready for pick up in 20 mins, unfortunately when i got here, i had to wait more than 45 mins and still nothing. So I guess I'll have to wait for an hour read more

They messed up my mobile order. Forgot my sauces and one of my sides. Didn't realize until I got home and at that point it wasn't even worth traveling back read more

This place has to have to most dog crap service out of all the restaurants I have ever been to. These people don't care about you at all or how they service you. How do you even have a bar with a bartender that's there half the time I had that experience days prior. On the day I right this review I had called ahead of time to place an order came 25 min later and they tell me it's not ready. Don't waste your time if you're ordering pickup. This place is as ghetto as it gets i honestly don't know how a business owner allows this. Might I add they had one girl take my order and that same girl had to cook my food I don't understand how you can hire lazy people that won't work as a team. read more

SUPERBOWL SUNDAY What better way to spend SuperBowl Sunday by eating wings from BWW! Due to covid I got it delivered. Everything was delicious as usual except the cheesecake,which tasted funky. I wanted to try their triple layer chocolate cake but they ran out. Wings: 30: extra wet (extra sauce on them wings ) Honey BBQ Asian Zing Original Buffalo sauce Garlic Parmesan Sides: Wedge fries: looked like mini wedges. I guess every BWW is different because I've had bigger wedge fries than these. They were just as good though! Dessert: Cheesecake - I thought the chocolate & caramel were going to be on the side,but no. there was too much chocolate. It was to thick and rich. Couldn't really taste the cheesecake or the caramel. The cheesecake tasted as if it was store bought. There was no crust. Tasted weird to be honest. Thanks BWW! :D read more

Buffalo Wild Wings - Honey BBQ, Original Buffalo,Asian Zing,Parmesan Garlic,and Potato Wedges - Sports Bars Near Me - Gaithersburg, Maryland

I literally don't understand how this place is still in business. We walk in and immediately it's SO uninviting. It feels like you're walking into a dungeon. We were also greeted with yelling coming from the kitchen. Really unprofessional. We're eventually seated and I can't believe how terrible the atmosphere is. I understand it's a BWW so I'm not expecting the Ritz, but it's so incredibly loud with a million TVs everywhere. Again, I know it's a sports bar and people are there to watch sports, but the whole restaurant is just surging with overstimulation. It felt like we were in the Mission Control Center or something. It's also filthy. Sticky tables, floors, everything. The waiter comes over and explains to us that there are no physical menus and we need to order online, even though we're dining in. Wtf? I had never experienced anything like that in my life. It's one thing to scan the QR code to view the menu, but I had to add my card, add food to the cart, etc. Last time I checked, that's the waiter's job. So bizarre. We order the nachos and those come out in a decent amount of time. We also ordered a water and an iced tea and had to flag down the waiter because they never arrived. When they did, the iced tea had NO ice in it. Also, no napkins, silverware, nothing. I couldn't wait to get out of there. NEVER again! read more

Ive only had take out from this location once. I tried the garlic parmesan, buffalo, asian zing sauces. They were all great. However they were a bit on the warm side when I got to them. Nonetheless they were still tasty. Not the best chicken used though there was a lot of cartilage and red on the bone which I personally dislike but chicken is chicken. Tips: -Check their site for the deal of the day. They have BOGO deals on specific days read more

Buffalo Wild Wings - Traditional Wings - Sports Bars Near Me - Gaithersburg, Maryland

Not a great experience on my most recent visit. Food was prepared well and delivered timely but we were never able to get any follow up service at our table. I understand when you have new employees but you shouldn't turn them loose on their own until they are fully prepared to do so. read more

I ordered a beer at the bar and then asked if r directions to to the rest room. I believe this was one of the dirtiest restrooms I have been in. Web to back to the bar and paid for my beer. Will ever come back again. read more

Buffalo Wild Wings - Sports Bars Near Me - Gaithersburg, Maryland

the ONLY reason i'm giving 2 stars is because of the wonderful server Rayshelle. her personality made the bad experience 10x better. but let's get into the food, got chicken nachos and the cheese wasn't melted. queso cold and chicken not hot. you can literally see the cheese not melted still shredded. my friend got a chicken wrap and the fries were old and stale. asked for new ones and you could tell they just re threw them in the fryer. never again, at least for food it's a no. read more

Buffalo Wild Wings - Sports Bars Near Me - Gaithersburg, Maryland

Ordered a 10 piece bone in meal for delivery. I started to eat my food and 2 wings in, I realize one of the wings has all the feathers still on both sides of the wing. I lost my appetite and when calling to get a refund they only offered a free 10 piece wing the next time I come in, which I won't be returning to this establishment. Disappointed! read more

Buffalo Wild Wings - Feathers on wing - Sports Bars Near Me - Gaithersburg, Maryland

Customer service was great, but they played music so loud, we couldn't even have conversation and hear people across the table from us. Food was okay. read more

As a restaurant owner making zero profit right now, I'm actually thinking of shutting down and applying to this BWW. They're totally capable of making every customer happy but consistently fail because of poorly trained staff. I'm sure I'd make more profit than I'm making now at my 60 seat restaurant. With so many restaurants closing, how is it so hard to find a manager who holds their staff accountable? BWW is a great concept, executed by egotistical managers and poorly trained YOUNG staff. YOU CAN FIND ADULTS WHO WANT TO WAIT TABLES AS A CAREER!!! what's with the kiddy staff here?! read more

Buffalo Wild Wings - They have the nerve to charge extra for each one. 4 of them fit in 1 container skimp asses. - Sports Bars Near Me - Gaithersburg, Maryland

See all

So Tuesdays are purchase traditional wings where you get double the wings you order. Delicious, hot, a variety of spice escalating sauces. Now Thursdays are boneless double your boneless wing order... Warning The batter used in the chicken chucks has way TOO MUCH SALT. . . Nearly inedible. read more

Over years buffalo wild wings have sustained and it is still a great place to grab a beer and some wings with a typical sports bar feel, I have often got here for the wing special days. I would have liked the bone-in or boneless special which was the previous offer. currently the offer makes customers buy for a minimum of $10 to $15. You cannot have just few wings anymore for less than $10. It is great to get friends on a matchday and watch your favorite sport and it will work out for all. read more

Buffalo Wild Wings - Buffalo mild wings - Sports Bars Near Me - Gaithersburg, Maryland

See all

First let me start by saying the bartender here is pretty good at making drinks and that's big for me. And the customer service is great also. So I decided to sit in the bar area because they have big screen TVs and you can watch espn and anything else that is on. So I decided to get the Nachos and then I ordered the chicken sandwich with fries. Everything was so good and everything came out nice and hot. I was very impressed. read more

See all

Delicious chicken and friendly waiters. I would give it 5 stars except there were barely any customers (we ate at an awkward time-4/5) but it took over 30 minutes for them to serve us. read more

Buffalo Wild Wings - Sports Bars Near Me - Gaithersburg, Maryland

See all

Oh B Dubs what happened to you? I came by with a few friends after Zumba and I was looking forward to some delicious boneless wings and received the complete opposite. The service was very slow! It wasn't packed for a Friday evening so there was no excuse as to why our food came out so late. I ordered the snack size of the garlic parmesan and the boneless wings were dry and hard. I almost broke my fork trying to split it in the middle, it was disappointingly tough. The sauce was drizzled on top and there wasn't enough of it. The fries were delicious though but I wish the chicken was cooked properly. I spoke to the manager about my food and was very understanding about the issue but I think I'll head over to Wingstop for any cravings in the future. read more

Buffalo Wild Wings - Very dry. Not enough sauce. Hard as a rock boneless wings. - Sports Bars Near Me - Gaithersburg, Maryland

Wow this place has amazed me, from the sticky menus-that would mean filth, to the guy screaming at people in the kitchen to the really really poor service in the bar I was disappointed at every turn. What can I say they do make tasty chicken and ok fries, but that doesn't mean customers should wait an extra ten minutes for them to bring out the carrot sticks or a tiny cup of Slaw, or wait 20 minutes for a to go box after asking for one. The customers around us were all having the same complaints out loud in the bar area. Simple attention to details would change everything for the better, but this place doesn't seem to care. Maybe spend less on the 50 big screens and spend a little on training the staff. We will not be back and Then recommend you do not invite this experience on yourself-stay clear. read more

See all

Pathetic! Nice guys BUT - blue moon nasty ( how can you eff up a decent brew!?). Combo Wings came out without the slaw and the desired sauce; crispy buffalo chicken salad rather lame and came out after husband was almost done; had to ask for napkins a d flatware and the fried pickles were a gross joke - all in all Never Again read more

Easily the worst service we've experienced in Maryland. More staff were present than patrons, yet we had to flag down staff from across the room multiple times before anyone would take our order. Drinks failed to arrive, food took ages to come out, and when it did, it was cold. And naturally, the prices were far higher than the quality. No idea what they're doing there, but won't be coming back. Based on other reviews here, it looks like our experience was not atypical. read more

Horrible service just zero. Never again will come back. I sat down and didn't get a server for a hour. I'm Deaf... i typed my order in advance on my iPhone so I can show it to the server to make it quick and easy. I waited and waited. I waved to one who looked into my direction. Ignores and act busily with other customers. It's not even packed. Wtf. read more

One of the worst restaurant experiences I've ever had. I went Sunday afternoon in October 2022 to watch the game, took them 10 minutes to seat us even though the restaurant was mostly empty (less than 30% tables occupied). Once seated no one brought us menus so we took menus from a nearby table that hadn't been cleaned. About 15 min later our waiter realized we were there. Overall restaurant was quite dirty, multiple tables had not been cleaned and there was still spilled food on the floor. We ordered chicken wings and a burger. Our food was mediocre and cold, like it had been sitting out for ten minutes or more before it was served to us. In general my impression was the they were either under staffed or just no one cared. read more