I haven't eaten at a Buffalo Wild Wings in many years. I've had some of my offices order it. But this is the first time eating at this location. It's 2pm on a Tuesday afternoon. The waitress is helpful and friendly. I just wanted some wings and she helped me take advantage of the BOGO wings reward via the app. Very kind of her. As I wait for my order, I can't but help be annoyed by the music. It is way too loud for an empty restaurant. And the music choice is more for a party, not for 2pm on a Tuesday. I considered leaving but stuck it out. I'm still waiting on my order of wings. I didn't order anything else and the place isn't busy, so why are these taking so long? Still waiting. This is crazy. Well they finally arrived. I got the honey BQ. They were good but it wasn't the glaze I was expecting. Either way, they were good. They came out good and hot. I'm not sure I'd come back here, but for today, it was fine. read more

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I havent been to Bdubs in awhile. I ordered the buffalo chicken wrap with a hot sauce, blue cheese on the side. Waitress asked me if I wanted grilled or fried chicken. I asked for grilled. The wrap came out and I was perplexed. The grilled chicken was shredded, like from a can. I addressed this with the waitress, she said, that's grilled. I said no, its shredded. It was not pleasant. She smiled and walked away. read more

Absolutely horrible! I've ordered from here two weeks in a row. Both weeks they have screwed up my order. Last week they gave me someone else's order. This week a bunch of my office mates ordered and I picked their orders up. I waited 30 minutes after we had already ordered ahead. They didn't give me all the orders and screwed up everything they gave us. read more

I had an online deal that dropped the price of 20 boneless wings from $33.00 to $20.00. Both the app and the website were down, and I was unable to checkout for the promo price. It was an online only promo, but both front desk attendant Chelsea and manager Josh happily applied the promo to my order without hesitation! Awesome customer service! read more

I've normally had a pretty good experience with online pickup orders at this location over the last couple of years. But man, I don't know what happened, but the traditional wings my wife and I got tonight were the absolute worst wings either of us have ever had. It's like these things came off of some mummified chickens or something, not an ounce of moisture on any of them. Physically difficult to even eat. I don't even really know how this happens there. It's like if you threw them into an air fryer for two hours. Can't believe they are actually selling wings like that, sweet baby jesus. (they also forgot one of the sauces we ordered but I don't care much about that next to these poor, poor wings) read more

Good spot to get some wings and watch a game. Bar area service is usually pretty good. Food is good not great but it's bar food so it is what it is. read more

It's very chill in here. Alexis was a great server, she was kind helped me pick my order and was efficient. The food wasn't that great. The nachos are alright but there's only meat on like 3 pieces of tortilla chips. I wasn't so impressed with the food, but the atmosphere was cool and beer is good. read more

Was seeking a nice evening with friends to have wings. Arrived to the restaurant and it took probably 20 minutes before someone even noticed us. We finally ordered our food, and after another half hour of waiting... the food was wrong. I would not recommend with place. The only positive is that the environment was nice, plenty of TVs to watch. read more

Buffalo Wild Wings - Chicken Wings Near Me - Frankfort, Kentucky

Can't give a rating because there are no negative numbers. So giving a 1 in order to post. Hate to say it, but will not be going back to this location. Tried to give them a chance, but service is the worst I have had for the last several visits. I even had to get up and go to the bar to get things I needed. Interesting as they want me to leave a tip, this time left none!!!!! Avoid this location!!!! It's time we as paying customers take a stand and shut down poor service locations. read more

We moved to Frankfort 2 years ago but this was our first visit to bdubs. We were aware of the bad reviews but honestly we couldn't find another place that carried the UK game today since it wasn't on any of the common channels. We arrived just before kickoff and got a great seat in the bar area with so many TVs around us. There seemed to be only one waitress/bartender for that whole side but she was great. Her name was Linsey and I can't give kudos enough. We had the mozzarella sticks and some wings and both were really good. Several other wait staff came on after about an hour so it helped but really she was handling everything. we will definitely return and recommend to others. read more

We have not visited BWW for awhile, now we remember WHY!!! It was so crowded, the tables are literally right on top of each other. Very uncomfortable seating arrangements. Our waiter had too many tables and couldn't keep up. I never got or was asked if I wanted or needed a Pepsi refill...bad bad bad!!! We chose the Southwestern Philly Cheese steak sandwich with fries, ugh!! Not that tasty. I had to add BBQ sauce to it..BBQ sauce was good, used it to dip my fries. We also ordered small Traditional Naked Hot Wings, with Ranch...no celery or carrot sticks???? Charged for the ranch, at least one dipping should be included....come on!!! They did have PBR on draft, a plus!!! $40 tips and taxes, a little high for mediocre food and bordering on overstressed service.. Not my best dining experience, but I did get 200 BWW Reward points plus 10 for checking in..love their app.... read more

Buffalo Wild Wings - Chicken Wings Near Me - Frankfort, Kentucky

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Service was ok, food is not fresh, constantly comes out overly dry like jerky like they are over cooking wings and holding them to long then reheating them in a fryer a second time. This happens a lot. I have given up on this place. When it's good, it's good, unfortunately I have a better chance of winning the powerball. read more

All BDubs are equal in their mediocrity. We normally come to a location to watch a game with friends. The food is always ok... and waaaay over priced. There are way better places locally for much less pricewise. This particular visit was ok. The service was pretty decent. We ordered a medium order of traditional wings and the Nashville hot chicken sandwich and fries. Everything was alright. We'll probably be back though. read more

Buffalo Wild Wings - Hot chicken sandwich - Chicken Wings Near Me - Frankfort, Kentucky

i went there the other night. just me and my dad. it took a minute for even a server to come up to us. it was all dirty tables but we just sat down since its a "seat yourself restaurant". me and him both had just got off work and were really looking forward to eating there. i ordered a beer, but was weirdly uncomfortable. it felt like we wren't wanted there. i told the server we had to go. my bill was 6$ have him 15$ and told him to keep the change. if he didn't seem annoyed with us he would've gotten a 50$ tip. i'm a server and had made over 500$ that night. just wanted some wings. read more

This is all about robb bridges, and how he disrespected my girlfriend. We come to Buffalo Wild Wings every Thursday for the BOGO; me and my girlfriend always get ten boneless, so therefore I would receive ten boneless. Our waiter Olivia must've got confused and or I must've not spoken clearly but we received 40 wings in total. To make this review a little less lengthy, I call the manger over to explain we didn't order this many wings, Robb proceeds to say," well if you order ten you'll get 20", obviously doesn't make sense if we got 40 in total, my girlfriend tells him, "I think we know how to do math" He then presumes to call my girlfriend a smarta** and that completely set me off, so we leave the establishment of course in a big scene because no one is about to disrespect mines. So a big F*** you to Robb bridges of Frankfort Kentucky Buffalo Wild Wings, I hope you nothing but bad luck!!! read more

Buffalo Wild Wings - Chicken Wings Near Me - Frankfort, Kentucky

Why does the BWW god hate me? WHY?!? It seems that everytime I come here, my order is last, comes out late or comes out wrong AND i have been here a number of times. This is probably the reason that I never make BWW a suggestion when lunch time rolls around. First, I can't tell if this particular Thursday lunch rush is normal. I assume it might be. Which begs the question...WHY WAS IT UNDERSTAFFED? Our server was super busy. We didn't get refills and had to ask for our checks. I also had to ask for my food since it never came out. Oh and I only ordered wings. Not some sandwich, not a salad, but bone in wings. Why did it take an additional 10 minutes for me to get bone in wings? WHY? WHY?!?! It's not like I will completely stop coming here. Bad service, slow service, no service, no food, but beer and eventual hot wings, plus every sports channel made. yeah, I will keep coming here, but I wish somethings would change. (Go TEAM!) read more

I would only go to watch a football game here that I am not able to get it home, but as far as the food, not a fan at all. Better chicken wings at other places in town. Just another big franchise. read more

Let me say BDubs has finally stepped up their game. Bye bye paper boat bowls that your food is served on. You'll notice on the two pics I've posted they are now using small metal trays. THANK YOU!!! Those paper boat bowls were the most annoying things to eat out of EVER. Bdubs can be a little pricey, however, they do have specials throughout the week which is when I try to go. Tuesday's is buy one get one boneless and on Thursday is boneless wing day and each wing is $.65 at this location (check with your location for participation and pricing). They have a full bar with several draft offerings. It's a great place to watch your favorite team play, TV's galore!! read more

Buffalo Wild Wings - Cheese Curds appetizer - Chicken Wings Near Me - Frankfort, Kentucky

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This place is pretty good. The service can be slow during lunch time, so just be prepared for that. The food is always good, though. The staff is also friendly at least when I have been here. read more

Buffalo Wild Wings - Street taco (remains) and buffalo chips - Chicken Wings Near Me - Frankfort, Kentucky

Another bad review for this place. Tried to give them another chance. 4 of us went for dinner and no body seating anyone with lots of tables open. Finally got seated and ordered. They broughte and my wife's food out after 15in which was good. Both of my children ordered boneless wings. We had finished our meal and 1 hour latery kids wings were not ready. Poor management, go anywhere else but here unless you want poor service. The food is ok if you ever get it. read more

Well we went for our last night before shutdown. I loved my new bartender. Food came out fast and was accurate. Hopefully things will go back to normal soon. Dining in is so much better than take out. read more

Buffalo Wild Wings - This was a great thank you for service! - Chicken Wings Near Me - Frankfort, Kentucky

Stopped by for lunch today and enjoyed $0.65 boneless wings. Honey bbq is my favorite and I at 15! Our server was great and kept my glass full and was never overly bothersome. He literally was the best server I have had at this location. My coworker has a burger and chili. He slammed it down so fast that I assume he loves it! read more

I like their chicken wings. I like their sauces. I like that I can watch Tennis and Football at the same time. That's about all the things I like about this place. My greatest problem here is the looooong wait for food almost every time. I mean, it's mostly wings. What takes them so long? The service is hit or miss. Sometimes they are always around and sometimes they are just MIA. The food is just okay. Onion rings, fried pickles - meh. I used to like their buffalo chicken wrap and used to order it all the time but they have somehow managed to mess it up lately. The chicken quesadilla is always bland and lacking something. I love the Thai curry and Garlic Parmesan sauces. The potato wedges are perfectly seasoned always. As for drinks, the beers are great. The wild berry margarita is good too. The over hyped Buffalo Zoo that I tried once was underwhelming. Once when I ordered online and picked up the food, I was utterly disappointed by the driest wings on earth - they forgot to toss it with the sauce! And this place charges for carrots and celery too. Nevertheless, I'll keep coming back cos of the wings and sports. read more

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Totally legit BWW experience. Came here for the World Cup final and had some awesome wings, a trough of deep fried pickles and quick, responsive service. Always love the medium wings (all drums please) with plenty of ranch. Only issue was it was super cold in there. Obviously the AC was set for 200 people and we basically froze. Other than that, perfect. read more

The Asian zing sauce is so good, it's sweet and hot goes great on bone in or boneless wings. The fries were well fries so they were good. The grilled chicken salad was pretty yummy. House sampler was great, mozzarella sticks, onion rings, wings, nachos all were good! The server who did our curbside order was polite and professional 5 stars to her. I would have gave 4 stars but my wife order fries chicken salad and they gave her grilled. I highly recommend the Asian zing sauce on the traditional wings. read more

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I love wings. This Buffalo Wild Wings has slower service when things are normal. However their curbside process is absolutely amazing and the employees have been so friendly. On Thursday's, you get BOGO boneless wings and on Tuesday's they offer BOGO traditional wings. My favorite thing on their entire menu is the sampler platter! read more

So this review is only based on pick up. I placed an order and when I walked in to pick it up the ladies at the register told me apparently someone else grabbed my order. They told me people just walk up and take orders because the orders are not behind the counter they are left on a rack for ANYONE to walk up and grab. Not to mention the fact that someone could go through your order is quite disturbing. How about Not leaving customers orders on a rack that everyone walking through has access to. Management needs to be held accountable, this is a bad policy to have. read more

This place is one of the worst place you can go on a friday evening. Got there around 7:25pm didnt get our drinks order taken until 15 min later. Stayed until 8pm did not get our drinks (2 beers and a glass of water) we didnt even get menus until before we walked out. Staff is was very flustered and could not handle a busy night. Waitress was flirting with other tables instead of doing her job.Regretfully I will not be going back to this location. read more

Food good. Service bad. Apparently I arrive during shift change and sat at a high top in the bar and the bartender took good care of me while she was there. My food arrived while she was still working, but she was getting ready to leave. She asked if I wanted to be transferred to the new bartender or to be closed out. I chose to be closed out with her to make sure that she was taken care of. after that, the new bartender never came to check on me neither did anyone else in the restaurant. After getting up and going to the hostess stand and seeing the manager in the kitchen on his phone and he seeing me sent someone out to take care of me. The hostess asked if she could help and I said yeah it would suck for the manager to get off his phone. I asked for a to go box and the manager came out as she did, and asked if he could help. Too late now I told him as he followed me to my table. Asking what he could do. I explain how no one ever came to check on me because I would've loved to of had another drink or a water or napkin or something. He said he was coaching his people on that now. A little too late for that. That should be in the training manual, but what do I know of Buffalo wild wings practices? I guess good people are hard to find. read more

The food was up right like they took their hand in a dumpster fire slapped two buns on it and called it a sandwich. And our waiter forgot us absolutely horrible. read more

Had an online order than apparently got stolen. Was told it'd be about 10 minutes to replace, took almost half an hour. When I got home we opened up the order it was wrong. read more

Was out with some friends last night and we had to much to drink and the manager insisted that he paid for a Uber! Very grateful for people like that. read more

We didn't even make it past the hostess stand. I asked if we could eat outside and was told no. They had very few people inside, but we wanted to be out. This was about 4 o'clock on a Friday. Pretty sad with COVID-19 and told you can't sit outside. We moved on and went to another restaurant and ate outside. read more

It has been a few years since I have been here and I seriously doubt I will be back. The bad experience starts with the hostess who seemed put out that we walked through the door. The beer was good and cold and I would have loved more than one, but was never asked. The dusted brisket tater tots were missing ingredients and my wife's brisket tacos were tuff. I ordered boneless wings that were over cooked and I couldn't even chew. On a good note, my kids did like their meals. My wife wanted me to talk to the manager but I had already checked out of the mood. Good luck if you want good food here. We won't be back. read more

Absolute worst service I've had in a long time. The tables were all empty, they seemed to be closing. Was charged for ranch I didn't order, was given one ketchup packet and waitress was rude when asked for more... I mean it's usually on the tables. I definitely won't be back. I don't recommend this restaurant. No toilet paper or paper towels in restrooms. All the employees were really very busy on their phones. Poor excuse for a restaurant. read more

The manager, Amanda, is horrible. We sat outside on the patio and asked for lighting. She had a rude remark about serving outside after dark and went inside. She failed to even try to accommodate our party. Awful. Awful. Awful. Customers shouldn't have to worry about going to dinner and experiencing HATEFUL staff. NEVER AGAIN. read more

I've rarely had a good experience here. When I walk in the door I am ignored by every employee for the first 5-10 minutes. Food takes a while to come out. If you are ordering take out, might as well show up 10 to 20 minutes after the app says your food should be done. Once again, when you go to pick it up, expect to be ignored for 10 minutes. My review rating reflects the fact that the food is generally good. Maybe they are short handed. Maybe there are issues with turn over. I'm not sure. But the services is not that great. read more

Been coming to this Buffalo Wild Wings for ages and I won't even touch the Georgetown one where I live (horrible there FYI) they always seem to have great service. For lunches you can tell them you're on lunch and they rush you in and out as quick as you need. For carry out, they normally take no more than 10-20 minutes depending on the order size. For that after work "I need to grab a drink just because" they have great happy hour specials in the bar (where I prefer to sit since service is always quicker). Never had a bad experience here at this location:) read more

Buffalo Wild Wings - Picking up lunch not too busy for a Saturday - Chicken Wings Near Me - Frankfort, Kentucky

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Part of this review is restaurant specific and he other is in general. I like BWW. I think their sauces are good and offer a wide variety of options. I do think they are overpriced considering what you get. Came to this location for happy hour. The server didn't seem to know much about their happy hour. She didn't know prices, just kept saying it's $1 off or handed us the menu, which did not have the prices on it. Not a big deal, but she didn't offer to check. Everyone was surprised when they got their checks and it was $25+ per person. Wouldn't recommend BWW for happy hour. Other than that, our service was great. She kept checking on us and we felt like we had great service. Just would've been nice to know how much things are. read more

This place needs to close down and allow for a decent restaurant to come in. The staff must be illiterate. No order is ever right and alway cold or burnt. What a joke of an establishment. I can't believe that the national chain would allow this type of service. Save your money and go to another restaurant! read more