We ordered a loaded tots, a appetizer sampler and a chicken buffalo salad with grilled chicken instead of crispy. The loaded tots did come out first and they were cold after waiting a long time. The rest of the meal came out and was warm not hot. The chicken on the salad was not tossed in sauce. There was no sauce provided for my salad. When the manager was called over, he said I'll give you a 15% discount for our mistake and explain that the kitchen has been having issues for a long time and he spent two hours himself in the kitchen. Hugo, our waiter let us know that the kitchen was running behind and it would be taking a long time to get our food and we were OK with that but we were not OK with was the food coming out incorrectly and cold after a long wait. Really disappointed, the managers, inability, and unwillingness to make it right when we had been here for two hours. read more

Over $75 for me and my wife to eat just to have dry wings and our order wrong.... I thought the price of oil went up not the price of chicken... read more

We waited over an hour for our food When it arrived the food was cold I will never patronize this place again why is good food lacking in Flagstaff Az For the experience I had not even an discount This suck as far as I am concerned read more

We came in with a party with a party of 10 and the business was slow. We waited over thirty minutes to receive our drinks and the waitress did not check in on us at all. After that we got an order taken after another thirty minutes. After a total of an hour and a half we finally got all our food which was lukewarm. The waitress and manager avoided our concerns and did nothing to accommodate or fix our issues. The service and the management need work. We found a feather in the wings and it was uncooked. The mozzarella stick came out frozen. The manager offered no apology and came out sloppy. Definitely trust the reviews and do not come out to this establishment. read more

Buffalo Wild Wings - feather in the wings - Chicken Wings Near Me - Flagstaff, Arizona

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Waiter was nice and hid his disdain pretty well. Food was the main issue. It took an hour to come out and everything was cold. The kids boneless chicken was literally ice cold like they dipped in the sauce but forgot to cook.​ I'm not a fan of BWW and it was reiterated why on our last visit. read more

We ordered 10 bone in wings and 12 boneless wings, which were part of the Thursday BOGO deal. It took about an hour to get our food, waitress was nice, but would been helpful to know the status of our order, and check in every once in a while. We also were waiting a while for a water refill. I know they're busy but the wait time for food was too long. Probably won't eat here again. read more

This place is absolute trash. Just do not. The service was nice. The waitress was training a new girl, bless her heart. But there was a pile of vomit that looked like cottage cheese in a stall in the men's bathroom and the food was cold and mediocre. Just don't. read more

Hope you like waiting and waiting and waiting......give it a couple hours they will bring your food eventually!

Great location near Walmart with plenty of parking. Service and food are excellent and the television set up for watching sports is awesome. Big screens all over. Some booths even have their own televisions and we were able to ask for and get a particular basketball game on our television, although not the sound. The wings and the salad we ordered were above average for sports bar level food. The wings were huge and packed with flavor. read more

I would give it zero if that were an option. I believe if you don't employee to put out the food then you should just close. We got there around 7pm to am almost empty restaurants with 3 parties waiting. We waited the 20 or so minutes to be seated and then after being seated we got a warm beer from the tap and waited another 25 minutes after we put in our order to only be told we wouldn't get our food for another 15-20 minutes! We were two ordering a sandwich and 6 wings!!! So we paid and left! Seemed to have been enough wait people but who knows what was happening in the kitchen! read more

Food showed up two hours late. Service was okay. Margaritas tasted like lemon Gatorade, beer was warm, and the wings and fries were clearly frozen. Honestly one of the worst Buffalo Wild Wings experiences I've ever had. Won't be back. Never coming back read more

I came in with a party of 10, waited an hour to get in which we didn't mind. The server was nice and accommodating and checked on us often. We got our drinks fast but the food took almost 2 hours to come out. It was also cold and multiple bigger parties who came after us got food before us. My fries were rock hard and absolutely trash, as well as my chicken. The rest of our parties food was also stale and could practically cut through a steak. read more

food was cold and took an hour to come out. it also looked and tasted nasty. too many tvs for my schizophrenic son.

Food is great but Wi-Fi sucks...thy need better wi-fi.. i always enjoy da adult drinks but i cannot watch my youtube videos w/o wifi..i have to socialize for a few hrs.. read more

Rude Hostess, No Servers and Poor Management. We were there before 5 pm and were told we would have to wait for a table in an otherwise empty restaurant. The hostess asked if we would like to eat in the bar and said it would only be a 5 minute wait. After 15 minutes the hostess came to seat us in the main dining room next to a large table of screaming kids. We asked to be seated in the bar and she said it was not available even though there were plenty of open tables. The manager never came out to speak to us. The hostess said they only had one server in the bar and one in the dining room. Very disappointing experience. read more

Ordered for pick up. Came into an empty restaurant 3 min before the order pick up time. Was told 20-30 min for pick up. Still waiting! Staff seem clueless and the manager(s) in attentive! BOOOOOOOOO! read more

Been coming to Buffalo Wild Wings for years now and the last two times I've walked into the pub for a pint "Kiara has basically toldme that a technical error has occurred and I can't sit down at the bar " Basically kicking me out , I've spent a ton of my money and time here I feel disrespected -pat read more

EVERY time I come to this location the food takes an hour after i order to get to my table, the people are nice and all but I hate that I have to wait an hour for 20 wings this is going to be the last time I come to this BWW location I've tried over 4-5 times and it never fails to take an hour plus even when I'm by myself. Services is fine but you guys either need to hire more people or fix something because this is absurd read more

I came on a Saturday at 8pm. We ordered wings and a sandwich and they took over an hour to even bring it. it took our server 40 min to let us know and that was with us asking. She said it would be 15 min and it proceeded to be over 30 min until we saw our food. this is not cool read more

My wife and my son and I traveled up from the valley earlier today and decided to watch the NFL game given they had all the TVs. However, after purchasing some of their overpriced food we were both very disappointed. The food was horrible. However, the service was really good if you'd like to take your family there and spend $100 and get good service with horrible food. I'd recommend it. read more

Waited over an hour just to be told that there were still five orders ahead. Not the first time we've had to wait over an hour. Bad management and i would not recommend. Manager needs to be removed immediately or some change must be made. Every time we come here, we end up leaving due to wait and go to chilis. Awful. Disgusted. Food isn't even all that good for the wait they have. read more

We tried this restaurant for the first time recently. We were very happy with quality of food, and exceptionally nice and competent wait staff. My husband enjoyed watching the big screen TVs, including one in our booth. Wings we ordered were large and cooked just right, and the salad was great too. This will definitely become a regular spot for us for dining out. BOGO Tuesdays are a nice added bonus. read more

came in with a party of 23 at 6pm with reservations. i understand the dinner rush, but there is no reason why we should be waiting for over an hour just to receive our drinks. an hour and 30 minutes later we were told the food would be ready in 30-45 minutes... after 2 hours and 30 minutes of waiting for our food, we left... definitely the worst restaurant experience i've had. don't go wasting your time with this place. read more

In the rest of the world wings cook in nine minutes but here they will make your to-go order take two hours because they are committed to horrible service at every level of management. While the restaurant is more than half empty you will stand around and wait, and wait, and wait, while they tell you how busy they are and stare at the computer screen. It takes true commitment to not caring at all. read more

We waited an hour and a half for our food to come out cold. There was 11 of us and the service was bad. Our server wanted to argue with us when we spoke up about all our food cold. I would not recommend this restaurant to anyone read more

Did you know Buffalo Wild Wings sell nearly two billion wings every year? That's a lot of wings! Okay okay, I know it's no secret that I'm not exactly a fan of Buffalo Wild Wings so why am I getting it when I'm technically on vacation? Everywhere in Flagstaff was a packed madhouse and we just wanted to grab some quick grub next to the place we were staying at after a fun day in Sedona. With not being a fan of BWW and all, this one pretty much lived up to my expectation. They forgot the dressing for my friend's salad (which she didn't catch until we were back at the hotel so all she ate was naked lettuce leaves), they didn't give us any utensils, and they didn't include my upgraded tater tots. Womp womp. In addition, the sauce on the lemon pepper was congealing and falling off of the cold wings. It wasn't a very enjoyable meal. Ick! read more

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The wings here are a joke We ordered our food Waited 10 min to be seated and then waited for our food for over 40 min Just to get cold ass Dry ass Wings!!! My sons food was cold It was pretty disappointing; idk why people eat here, maybe cause they're too busy watching the game to realize the wings are shit Safeway wings are better. Save your money and go to another BWW other than the this location. The worker even said the kitchen was crap. read more

This took place August 4th, 2022 (sorry for the late post) So my husband surprised our small little family with a trip to Flagstaff because he job is transferring him up here pretty soon and he wanted to know how I felt the area before we had to move. Our server was this cool gothic chick, she was super nice and helpful and had captured my 11 month old heart . I usually have dreadful experiences when it comes to BWW but this was icing on the cake. (My favorite part of cake ) I havnt had any kind of alcoholic beverage since I had my son and margaritas are my favorite and she recommended a great drink it's combo of 2 margaritas in 1 was worth the extra money. Our food was nice and hot we got Fried Pickles, Pretzel Knots, 25 Boneless wings: Spicy Garlic, Medium, Teriyaki, Caribbean Jerk, & Lemon Pepper Dead serious 5 stars all a crossed. read more

Buffalo Wild Wings - My son enjoying his carrots after eating his Boneless Wings - Chicken Wings Near Me - Flagstaff, Arizona

food came out cold after a whole 2 hours of waiting. wait staff was kind but could have came over more then 3 times the whole time we were waiting, on the other hand even the waitress was saying how bad the back was messing up. one member of our party got the wrong wings served to them 3 times. the restaurant seemed very backed up in general, even small parties were left waiting for unreasonable amounts of time. for the ambience, it was relatively quite. if we would have known the wait would have been this long, we would have chosen somewhere else. read more

At first I was very hesitant of going there because of the bad reviews but I decided to go anyway. I had wings and a beer and everything tasted delicious and to order. the service was amazing and fast. No complaints whatsoever. I will go again. read more

Imagine ordering 15 traditional wings only and waiting for two hours. Just go somewhere else. read more

I've never eaten dine in and I never will. Takeout ordered at 7pm and I'm still standing here at 8:30 waiting for it. (It said it would be ready by 7:40) No one has acknowledged me but everyone else around me has been asked what the name for their order is. I tried to speak up but was still ignored several times. Wings are mediocre anyways and not worth that wait at all. Will not be returning. You're better off going to the store and making your own wings from scratch, you'll get them faster. read more

What a bummer. Food was terrible, got here over an hour before they closed but the kitchen sent us heat warmer scraps like it was last call. Large fry that had maybe on half of one potato in it was $10, so stale it was almost impossible to eat. Hardly any sauce on all of the wings for the table, all of them stale :( "Thai curry" flavor should be Indian curry, you can taste the garam masala and Indian spices. Oh and can't forget the ultimate nachos that are so far from ultimate. No cheese anywhere to be found, no pico, chicken scraps on there that looked like someone tried to take it off (I ordered without but still got it). The whole thing was chips with a drizzle of crema and maybe 8 jalapeño slices. Only good thing about this place was our server jack, the hospitality was incredible and I felt bad that he had to watch his kitchen embarrass him like that. read more

Great service, great food and I will tell you it was fresh. Worker from Minnesota I forgot her name treated me and my wife great.

Ok i read quite a few reviews about this place because we are here from out of town. I was really concerned about what I would find. Here aremy findings. All nonsense. Seated in a flash, the food was hot, delicious and at tHe table in a very reasonable timeframe. The waitresses are all friendly and on top of everything the table is asking for, around us. There are several with large parties. I have to say, seems like alll the other BWW I've been to. Good job guys..... read more

Buffalo Wild Wings - Chicken Wings Near Me - Flagstaff, Arizona

We came in for my husband's birthday and Monday night football game, Dec 29th pm. Our server was amazing. Wish I would have gotten his name. He was friendly, remembered our orders, gave great service, and handled our big party with ease. Food was good, and wings especially. read more

We got here at 2130. It started with a homeless person at the bench inside "going through detox", begging for a meal and a drink. But management was being kind and had called 911 for her. They were even watching her personal possessions outside. So it took a few minutes to be sat. Bobby was our waiter. He greeted us shortly after being sat and brought out drinks not long after that. In about 15 minutes we had food. Came out fresh and hot. Bobby was great. Our drinks never went empty. read more

This was the first BWW I had ever eaten at years ago when it opened and was my favorite. Until last night that is when an overnight stay brought me back here. Best way to put is this place is a train wreck. After we ordered we began to look around the place and well, let the pictures speak for themself! Place is filthy and even at 830 pm seemed to be unorganized chaos. Several times our server asked us if we needed anything, we would respond with what we wanted, yet it never seemed to make it to the table. Glass of water? Nope. Extra ranch? Nope. Even my beer failed to show until I asked twice. There were disinfectant bottles everywhere but as we saw they were mostly for show. I will say the wings were good but I was relieved we didn't wake up with food poisoning this morning after what we witnessed. Only wish I could have gotten a pic of the kitchen. You've been warned... read more

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Service is slow like every other Buffalo Wild Wings. If your lucky your food with be hot, but most of the time it's warm or cold.

Ungodly slow service at 1pm on a Saturday. Going on 30 minutes for a few tacos and wings...