Got there with some friends after snowboarding all day. Got seated but then waited 40 minutes patiently to get our orders taken. We needed up asking a nearby waitress to do so. She did a great job but the wait was ridiculous. Other people were being seated around us and served and we were seated and forgotten. read more

This is crazy! My wife ordered the baked tenders 8.99 the tenders are equal to A 1/4 of the size of one tender at KFC. I asked the waitress if we made a mistake and ordered off the kid's menu, she said "oh I know and I understand, let me get my manager and see if he can do anything" the manager came over I asked him the same question he said "no that's the normal size, well that one is a little small want me to re-make them for you?" Really WTF. Our waitress was fine but the manager was an ass. read more

Buffalo Wild Wings - That's WITHOUT taking ONE BITE! - American Near Me - Cheyenne, Wyoming

Wonderful and friendly staff! COVID19 makes dining difficult for staff and they worked hard to make our experience good.

Took my two daughters to dinner tonight. We each ordered an entree and an appetizer that we would all share. Within just a few minutes of placing our order the server brought out my youngest's entree. I asked our server why her food came out before our appetizer and the other two entrees. She explained that they bring the food out as it is finished instead of bringing all the meals at the same time. She said it was company policy. Seriously? I don't understand why every other restaurant in the world is able to serve every one in the party at the same time but Buffalo Wild Wings just can't seem to manage that. It's just wings and burgers and they can't figure out how to time everything so it can be served all at once? We won't be back. Wing Shack has better service and much better wings. read more

This Buffalo Wild Wings is a mixed bag. There food is ... not always the best, and it's crazy noisy in this BWW. On the other hand, my son, who has some food sensory issues, vomitted in the restaurant, and I have never seen staff who were on top of making sure he was ok, and that he was taken care of. At the end of the day, while I am a foodie, and I love me some food, I look at the way the staff treated my family, and that's what makes any restaurant worth it. read more

Atmosphere- The same BWW set up of dinningroom and sports bar with TVs all around playing sports. Went there with a date (not the best date night ideal, especially a first date). Ate in the dinning room, way too much noise to carry on a decent conversation. Food- looked decent but was nothing special Prices- Overall got two burgers with sides, 2 ice teas, appetizer of chips and salsa and a large order Wings for a grand total of $64. Service- Bad....just bad. I hope for the sake of the manager that it was just the one waiter we had that performed so badly and not indicative of the entire service staff Overall experience- unsatisfied, will not be returning. Service was horrible food was blah. My date and I arrived on a Friday about 6 pm and the place was about half full.The place had many tables open and a few that were in need of being cleaned. The hostess sat us to our table quickly. Shortly after the waiter introduced himself and took our drink, appetizer and dinner order. Surprisingly fast our appetizer of chili con queso and chips arrive to the table not by our waiter but by one of the food runners. However, no drinks..... and no waiter checking on us. Few minutes later still no drinks and no waiter in sight. Looked around for him and he apparently discovered some friends at the restaurant who he was engaged in conversation with. Ok........ after his conversation with friends he then gravitated to some of the other waitresses and engage them in conversation, so the four of them enjoyed each others company and I believe our waiter was drinking a beer, overall it seemed to be a pleasant social experience for them....... from there our waiter went to the back kitchen area and disappeared... After a short wait our dinners arrived via a different food runner. I ordered the cheese curd Burger with bacon and so did my date for my side I got cheese curds my date got the macaroni and cheese. All of it looked great. Still no drinks or waiter. Had a drive by visit by what i believed to be a shift manager possibly, which was punctuated by a half-hearted hey how's everything doing and walked off. Few minutes after the food arrive I saw our waiter coming from the back kitchen area laughing as he was apparently engaged in a funny conversation. As he was walking through the dining room, obviously not coming to my table to check on his customers, I managed to flag him down prior to his next social engagement and ask him for our Iced Teas. He did quickly deliver the drinks and was off, without even asking how our food was. Its at that time we noticed that our unsweetened iced tea did not come with a supply a sweeteners and none of the surrounding tables had sweeteners on them either, to add to this, our absentee waiter was off on an adventure of his own so we had to drink unsweetened iced tea, with not even beginning to have a hope of a refill. So onto the food. They have change their menu for the worst while trying to stay relevant. Haven't been there for a while first time coming back and they changed their menus and I won't be coming back there's just no reason to. On the menu they narrowed down all of their selections of burgers to just I think three options, an American Burger, a cheese curd Burger and I think like their version of a vegetarian burger. Pretty much the rest of menu was chicken wraps and things like that and of course their wings which they decided for some crazy reason to change as well. They have copied their burgers to look more like a Smashburger or Freddy's Burgers recipe and they are ok i guess. I just remember the Jack Daniels burger the jalapeno burger, bbq burger and a bunch of other good ones... their all gone now, replaced with chicken wraps WTH. The sides were not impressive at all, the cheese curds I got were okay, the mac and cheese my date got was well, I cant say gross, but they were not edible as they had no flavor, thin cheese and was basically like eating a bowl full of noodles. As for the appetizer we ordered the chili con queso and chips, they were alright. We also got a large order of bone-in wings with honey barbecue sauce, to go, mainly because I wanted them to take home with me cuz I always loved their wings. The wings failed badly and i cant believe that. Their wings were always the bomb and they sent me home with these things that i could have microwaved better from walmart. Come to think of it, the wings at the walmart deli are way better than what BWW gave me. The wings were lightly saused and just not what I remember the awesome wings from BWW to be, its sad. My date made the point that the food was made cheaply now only to taste good to drunk people. I can see now why they are slowly dying out of bussiness. Bad service, lackluster food, why have you guys done this to one of my favorite restaurants? read more

Service was awful, missed wings Mia server. Won't recommend or go back. It's sad, everyone keeps talking about how people in the service industry are being treated poorly, so this must be the new excuse for poor service, poor attitudes and poor quality of food. read more

I can't!! So we get here and I ask the hostess if it's there happy hour she says " I have no idea but your server should know". So we sit down I order a drink and before we can put in our app order the server walks off. So when she comes back my wife puts in her order and the server walks off to put the order in again without getting our app order. Then we finally order our app and ask about the new sauce, she brings out a sample to see if we like it. It was not great so we place our order and wait for more the 30 mins but what tips this wonderful experience they charged us for the sample of the new sauce lol. read more

It's a decent BWWs. It is the only one around if you are in Wyoming. I hit it up when I'm going to see the in laws and need some wings. Service is a little slow and that's weird because every time I've been there, they aren't busy. The food is your standard by BWWs so you will get what you are use too. read more

If you're in the mood to eat dinner elbow-to-elbow with your fellow diners... this is the place! My husband and I have eaten here twice (once in the bar area, once in the dining room) and both times, we've experienced exceptionally slow service. It feels like they're overcrowded and understaffed, which doesn't make for the best quality on any level. Food-wise? Skip the burgers, since the super-thin patty could easily be topped by any drive-thru in town. Stick to the wings! read more

Service was terrible. They brought my kids shakes to the table completely melted watery consistency We waited forever for refills on our tea the table next to us walked out read more

Great wings, especially the hot ones. Place was too loud and service was fair! New Korean bbq sauce was good! read more

Buffalo Wild Wings - American Near Me - Cheyenne, Wyoming

Everytime I've ordered pickup my order and experience have been nothing but extraordinary! I've never had any problems and the staff was extremely friendly and helpful! They cater to gluten allergy and take it very serious! Definitely a great location and wonderful food! read more

Do NOT order take out! Didn't put any dressing on the Prime rib salad. The Prime rib was a very small amount and dried out. And no ketchup with the order of fries. Chicken wrap was very dry also. read more

Terrible service in the bar with male bartender. Total of maybe 10 people in the entire section and didn't get offered more water or another drink once. Shout out to the red head woman who provided excellent support and made up some for his terrible customer service. read more

We are from Las Vegas and BWW is always one of our most favorite places in Vegas. During my graduation weekend in WY, we tried out this place and can say it as good as any other Buffalo Wild Wings restaurants. love it!!! Service always good, and friendly. I noticed two negative comments that customers usually rate this restaurant chain. First: the Noise. This is the sport restaurant so it supposes to be noisy. We actually come here for this fun environment. Second: the long wait. I don't really care because they are always busy, and their waitresses are always busy. It is not like they stand around doing nothing. And there are TV screens everywhere to kill time. No complaint. Food always good and consistent on quality. read more

To-Go is awful. Guaranteed wait is 15-30 minutes past the time you enter online. The girls at the front don't have the mental capacity to bag your order, let alone confirm that it's right, so always make sure they go over your order with you. Terrible customer service, but I'm sure they're just really excited that they might graduate high school. read more

Used to be way better food wise anything they make they make sure to use the bare minimum. For example any wing there isn't much sauce on if you order the nachos it's mainly chips. read more

My wife and I went late on a Friday night around 1030. When we walked in, we stood at the front while a few waitresses looked over at us. We finally asked one if we seat ourselves, she replied "sure." We sat down, the table was dirty and rocked unevenly. We then asked to move to a different table. Our waitress, Maekala, then brought our drinks. About three minutes later walked by our table and without saying a word, layed our menus on the edge of our table as she walked by. We ordered, received our food. Later had to ask for napkins and utensils. We were never asked if we needed more drinks or desert. We had to ask for refills on water, soda the same time we asked for a to-go box for leftovers. I'm rating two stars only because the food was good, but The service was one of the worst I've ever had. The Buffalo Wild Wings in Cheyenne will not be in my consideration for dining again. read more

Tried Buffalo Wild Wings for the first time and was so disappointed! It was insanely noisy, screaming babies on top of regular bar chatter. They seated us at a table way too close to our neighbors, plus the table was dirty! Beers came quickly and that was the ONLY good thing about our experience. We ordered fried pickles but waited over 20 minutes to get them. After we finished our appetizer we sat for another 20 min and debated leaving at that point. Our waitress FINALLY shows up and asks "still doing okay?" While trying to pass us by, we had to flag her down to put our order in. We ordered 4 boneless wing flavors Thai Curry (disgusting) Jamaican Jerk (awful) Mango Habanero (too hot to eat more then 1) and Sweet BBG (just ok) All in all we spent $50 for terrible service, food & atmosphere. We will not be going back EVER! -plus my fiancé spent the morning sick to his stomach & vomiting ... possibly food poisoning read more

We ordered over 60.00 in food to be delivered while we watch the playoffs at home. Along with the wings, nachos, carrots, ranch and blue cheese. They did not deliver the blue cheese dipping sauce. When I called they said I could drive across town or call and pay door dash to pick some up. Real nice of them to have me pay for their mistake now I see why their rating is so low. read more

Had dinner at bww tonight with a group of 6. One of the orders was not put into the kitchen. That's ok, things happen, but no apology from the server, or the manager who ended up bringing the food out for the server. No offer of any sort of comp, drink, dessert, nothing. Pretty disappointing service. read more

This used to be my favorite restaurant up until a few months ago. The staff is rude and could care less about you. They've messed up my order twice in a row now and with the dine in being closed it's hard to talk to anyone since they like to hang up on you when you try to call. read more

My daughter and her family were on vacation from California. She asked if we wanted to eat here and I told her," No, the customer service was bad and so was the food". She and her husband went by themselves and true to form the customer service and the food were lousy. Just another bar hole not worth walking in the door. Time for a makeover read more

This place always has horrible service, food is okay but manager and employees don't really care, nor do they try to give you a good experience read more

Our server Brianna was terrible. A drink was spilled at our table, and the wait staff did nothing but hand us a stack of napkins. The food was acceptable, but not extraordinary enough to compensate for the poor service. My friend ordered a mango Margarita that was over flowing with syrup and had no discernable liquor flavor. I would not recommend this restaurant with the current wait staff. Sanfords grub and pub would be a far better option. read more

Great selection of lots of flavors and proteins and sides and even sizes! Loved my burger with cheese curds on it. The side of fries with cheese and peppers and chili on it was perfectly mixed and balanced and sooooooo good I would come back just to have them. The side of wings was yummy, and I am even having a mini dessert (didn't allow myself the full size because I am taking most of my burger home for dinner:-)...). Great place to stop for good sporty food and great service. read more

Really getting their act together now. Seem to have new management and the service is a thousand times better. Now up with the best BWW places out there read more

Great place. We came to watch the ballgame. The staff is trained to please customers and they made sure we were happy. Great wings and food and the chocolate cake is killer. read more

This place saved me when my motel somehow didn't get the NBA finals on my TV. Really nice staff. Food was fine.

Tiffany was such a great server! She recommended the honey bbq wings and putting salt and vinegar on my fries! She seemed so busy, but kept my drinks full and really exceeded my expectations! If you are in the area and love wings, go here and request Tiffany!! read more

I think that an hour and fifty minute wait for lunch on a 4 person table is absurd. Lunch time on a Thursday should not take this long. Our server was a ghost. We waited 55+ miutes before the expo came out of the kitchen to let us know that our food was being plated and ready to come out shortly. Once the food arrived, half my wings were cold (probably from sitting for so long) we got no boats for our bones, and I had to get soda refills for myself and my friend. Once the bill came our ghostly server chose to disappear again. I took my bill to the hostess station and the manager informed me that our waitress could help us with that, to which I replied "If I could find her, I would.". No comment from the manager. I also mentioned that we had been there for close to 2 hours..... continued silence from the manager. In conclusion; If you have tons of time, money to waste, like cold food, sitting elbow to elbow, refilling your own sodas, and walking around trying to make someone take your hard earned money.... then look no further and come to BW's in Cheyenne, WY. read more

Wow...I watched the foam disappear from my beer as it sat at the bar for who knows how long. Even the wings have lost their way. They had a look about them like they'd been sitting under a lamp for awhile, kind of a matte finish. read more

I generally love BWW, but this one has been slightly disappointing on multiple occasions. They seem to be understaffed-service hasn't been the best, and my wings always seem to have been sitting for a while. Like I said I love the restaurant in general, but this location needs to make some improvements! read more

Go to Fort Collins for a decently run BW3's...Cheyenne's is worth driving an hour to avoid. Sitting at the bar gives you front row view to feuding staffers. Really relaxing while trying to watch the game...not. I tried a table the next 2 trips. Less feuds to be annoyed by but apparently serving hot food is not something anyone there can manage. Last 2 tries were carry-out to avoid the mess that is dine-in there. Both times the orders were wrong. Not little stuff like the wrong sauce (which they did too) but the whole entree was wrong as well. Never going back unless they publicize the hell out of hiring new management and staff. read more

Most BWWs are great for wings and football...this one is awful. We've been here on multiple occasions and the staff is inattentive and rude. I literally had a staff member push past me once to enter the restroom. Another left dirty dishes on our table for an hour. The overhead announcements give this restaurant the feel of a Chuck-E-Cheese. We'll be finding somewhere else to watch Sunday football. read more

My dad and I stopped here during our cross country driving trip. While the food was similar to what we had experienced at other locations, the service was wonderful! The Team Caption (Kari maybe) told us about the area and really ensured we got the "local scoop". The service was so good that my dad is planning a future trip to Wyoming so he can experience some of the wonderful places we were told about while we dined. read more

Awful! Ordered a Manhattan but was told they didn't know how to make one, okay I said how about a bourbon on the rocks and received fireball. After the third time I finally ordered iced tea. The waitress was very embarrassed and apologized. I order some wings and potato wedges. The wings were under cooked and the wedges were microwaved. The manager finally came over and sat down and said he was sorry their bartender didn't really know how the mix drinks. Then commented that it should be okay because their known for wings and beer, not wings beer and manhattens. Then he smirked, stood up and left. Replace the manager and it might be better. read more

My husband and I have been wanting to try this place for quite a while. The first time we went there the place was busy and we were not able to get a seat. After a couple weeks, we decided to give it another try. This time I placed a To Go order. The food was ready when I showed up. Nothing was wrong with the order. The staff were very friendly. The food was delicious! We ordered 2 sides of Mac n Cheese, Cheese Curds, Soft Pretzels, Spinach Artichoke Dip and Fried Mushrooms. Everything was excellent. Cheese Curds were my favorite! Will definitely return. read more

Road trip through the United States, here we come. Stopped at this BWW on my way down to Mississippi. Such a nice break from driving the interstate. The wings were delicious! The service was all right, our waitress was rather busy so I don't blame her. I will stop here again if ever travelling thru. read more