This location demonstrated the worst customer service I have ever seen. I ordered my food and they brought out the wrong food. Instead of fixing it, they argued with me and said that that is what I ordered. After I explained to them three more times that that is not what I ordered they insisted that they were not going to replace the incorrect order. And they told me that I was not welcome back because I argued with them. The manager told me she is right and I am wrong. The waitress flipped me off as I was leaving.. read more

absolutely the worst customer service ever. the food was cold as if they fried my wings while they were frozen. the cashier tried to up charge me and got mad when i told her there was a BOGO deal, and told me "well that's not what you order isn't it?" with the most attitude ever. she then gave me a receipt that was not itemized to which i'm pretty sure it's because she still up charged me. horrible horrible experience and they need to either be trained better, or be fired. absolutely terrible. read more

Worst experience I've ever had at a restaurant and I eat out a lot and I'm 43 years old! I called to order ahead since we were seeing a movie and was limited on time. I was on hold for 10 minutes. I stayed on the phone and went online to order. My order online said pick up instead of order ahead. I couldn't figure out how to change it. We get to the restaurant and ask to eat our order in the restaurant. The hostess said she needed to ask the manager. The manager said "you are more than welcome to eat on our patio. We are pretty busy inside." There were 10 plus tables empty inside. We had my husband, my 3 small kids, and myself. It was also 8:00pm My kids and husband went outside to the patio while I waited for our food. I walked outside to the patio where my family was waiting. It was dark and now 8:15. There were no lights on the patio. We had to eat in the dark with no table service after spending $65 there. I also had to buy bottles of water for us to drink. So rude to make us eat outside. I felt shunned. We had to find a bottle of ketchup on our own. I teally would have complained to the manager, but we had to get to our movie. Worst experience ever. I will never be back. It was ridiculous! read more

Food took a long time to come out even though restaurant was almost empty. When we finally did get our food, it was incredibly overcooked and the smallest wings. Never received our second bowl of queso. Server didn't check on us once until we were about ready to leave and had to ask another server for the check because ours was nowhere to be found. Tap beer was decent but continually disappointed in both food and service. read more

I ate there at the Beloit location on April 25, and immediately after eating there I started throwing up and had to call off work for several days. For that time, I was in a universe of pain and suffering the likes of which I have rarely experienced in my life. I order the exact same dish everytime I go (and I used to go every week) and have never had any problems remotely comparable to this. Even though Buffalo Wild Wings is my favorite restaurant and have been going there every week for several years, I can never return--no amount of good wings is worth this terrible sickness (which I have not recovered from at the time of writing) recurring. read more

My daughter and I went there on BOGO Thursday. At like 4pm. Not a single customer in there besides a lady at the bar. We stood at the front entrance while there employees walked past us not acknowledging us. So we timed it after 4 full minutes (longer than you think) i did say "can someone help us" we got lazy attitude. Sat down I got a water ( I asked for a lemon wedge) my daughter got a lemonade. Our drinks came (no lemon wedge) we were ready to order....never got a chance the server just left went in the back. Soooooo we waited another 6 full minutes.....finally got our order with attitude. I told my 13 year old daughter. Customer service is what we as patrons base their tip on. My daughters bone in wings were not "wet" as we ordered and were old N dry looking. Workers were just sitting looking at us. Terrible service terrible read more

Ate there the other day during a thunderstorm/tornado. The manager did a great job making sure everyone was safe and provided shelter during the storms. Service was great and all the workers were very nice. Would definitely eat here again read more

Such nice service and food I really did feel welcomed such a clean environment too!i recommended it read more

Buffalo Wild Wings - Beautiful - Sports Bars Near Me - Beloit, Wisconsin

The food was cold, dry and fatty. The waitress agreed one dinner was 'gross' but didn't do anything about it. The bathroom was dirty. It was practically empty at 8 on a Saturday night - we thought that was weird, now we know why. I did do the 'contact us' messaging on their website - I guess we'll see if they at least apologize. $80 for 3 adults and a kid, no alcohol. Never again. read more

Service was good, server was attentive. Food was awful came out in about 3 mins which was surprising but no complaints on speed- nachos were one solid brick of shredded cheese no queso- double checked that it was in fact supposed to be on them, boneless wings definitely had been sitting around. read more

We went here for dinner last night and the service was absolutely horrible. There were hardly any people in there and our waitress had one couple at the bar and then our table and she was very slow to check on us. We waited for refills for a long time and waited for our check for a long time because she was showing the couple at the bar pictures on her phone. Also all of the staff were sitting on their phones and sitting down while there were multiple dirty dishes that were left out on all of the tables. They were also sitting at a table playing cards. I totally understand having slow service if a place is busy but when you have two tables that's ridiculous. read more

It's been years since I went here and I remembered why during this visit. Food is good, wings did unfortunately go up in price. The server was nice but didn't know anything. I asked about the wing challenge and she had no knowledge of it. I've done it twice years ago but things change. The nail in the coffin is the wait time to get out. You want us out we're not paid to be there. It took 15-20 to get out. FYI that reflects on the tip. read more

I have eaten at a number of BWW's across the country and they a happily predictable. This one was no different in design and the staff was very nice. I sat at the bar and had a good time watching sports and chatting with people. All good. That is until I got my food. I had the Santa Fe Salad to keep it light because I had a big work day the following day. Food was good going down. Unfortunately, my stomach was very upset directly after eating. I spent the next 4 hours in and out of the bathroom. Not a good experience and it impacted my next day at work. Hate to write bad reviews but I felt fine after what I ate exited, so I know it was the food. Be careful is all I can say. read more

Buffalo Wild Wings - Santa Fe Salad - Sports Bars Near Me - Beloit, Wisconsin

Food was great as always but the hostess was pretty rude and very obviously on drugs.

Go on Tuesday and get the wing BOGO. Sit at the bar and Liz will make sure you feel welcome and taken care. Also, crazy enough, the burgers are amazing!!! read more

So I have been to the Beloit BW3 several times now and have seen a drastic improvement. Initially I was concerned about the service, but they have definitely gotten on their game. To start with, the place is HUGE with the bar section in the center and dining areas surrounding it. There are close to a billion TVs, so this is probably the best place in Beloit to catch any type of sporting event. Also this seems to be the only place to find a crowd on a Friday night. The food at BW3 is very similar to any other location. They do have some specific things things like cheese curds and other items that would be popular in the Midwest. As far as the beer selection, it is awesome. They have a significant variety of craft beers on tap, and the best part is you can sample and then decide. They also rotate the taps according to the season, so each time we go, there has been at least 1 or 2 new beers available. Again, initially when they first opened it took a good 5-10 minutes to get a beverage after ordering it......that is NOT the case now. We ordered two beers and they were table-side in less than 5 min. The food also came out in a very timely fashion and tasted good. Overall BW3 has been a welcome addition to the Beloit community. The manger Dave is extremely friendly and wants the customers to be happy and have an exceptional experience. Its not often you see the managers so actively involved in the dining room, and checking with patrons to see how they are doing. If you are looking for a late night beverage and good food, BW3 is the best choice in Beloit. read more

Buffalo Wild Wings - Bar area with a million TVs - Sports Bars Near Me - Beloit, Wisconsin

Worst waiter always forgetting our order tried to give us someone else food waiter did not even care about the order

Beloit Bww Mark at the bar is the best great service and even better attitude he is the reason I keep coming back always a proffesional and deserves a raise. A HUGE asset to this biz. read more

A staple when I'm in town for business. By the end of the week tired of big dinners so we usually hit this place up. If it's BOGO night it gets busy but the service is usually good, wings are hot & beer is cold. read more

Wings barely have enough sauce to cover them even when I ask for extra sauce. Manager fixed the problem but just wish it would be right the first time. read more

I don't leave reviews unless something happens that shouldn't be happening. On that note, I caught our waiter constantly biting their nails and rubbing their nose. This is very unsanitary on top of that very unsafe especially in times of covid. I get that Im going out to eat during the pandemic, but I would hope businesses would be operating at a sanitary level, again especially during covid, but even when we aren't in a pandemic. read more

Ordered $65 worth of food on Father's day through doordash. Food arrived on time and was still warm and looked good. Unfortunately everything tasted burned. my guess is old oil. we tried to eat it but my stomach started to hurt so we just threw it all away. I rated them on Google and received a prompt response from the owner asking me to go to their website so they could make it right. I did what they asked and received an email saying I should contact Doordash instead. Doordash arrived on time and they didn't make the food. I'm so upset. More upset over the owners response. I sent screenshots of our correspondence and changed my Google rating from a 2 to a 1 because of the bs they've put me through. The "hope" for an opportunity in the future. Seriously? You have an opportunity right now and you've blown it. so much for reaching out to me to make it right. read more

A friend and I ate here Memorial Day 2017 on our way home to Chicago after a long weekend of camping in WI. With all of the options in Beloit this was an excellent choice. Our server Kristi was nothing short of phenomenal. She was very friendly and helpful with my particular order. The shift manager was great as well. The wings here meaty, cooked to perfection and as always the sauces were great. I pass thru the area 2-3 times a year and will make this my new stop on the way home each time. THANKS read more

Got ultimate nachos, and wings from them tonight. Ultimate nachos had no cheese, no queso and no cheese on them. Wings were old and tasted bad. Worst experience ever!!! CJ reviewed my order and did a TERRIBLE job. I'll never go there again! read more

We had a server that was the worst server and we're ready to leave until the amazing manager came up and was very apologetic and gave us an amazing new server names mark. He has seriously made our experience amazing! read more

I didn't have a great experience at this Buffalo Wild Wings location. The food was nothing to write home about because it was over cooked. On top of that the service was slow and the waitress rarely checked on our table. The one plus was that they did have a decent amount of craft beers to choose from. read more

The worst BWW experience I've ever had. My husband and got there a little after 7:30 and ordered 15 wings right away. By 8:25p I finally got ahold of the server and asked where the food was she said "I'll get it right now" .. ok is it just sitting under a heat lamp? She came out with them a few mins later and they were Luke warm and dry. Wow... took us 10 more minutes to flag the server back down to try to get new wings. She just said "ugh I'll make new ones" and ran away. We waited 10 more minutes and got NOTHING. Btw I'm pregnant so we sat there for well over an hour with no food. A manager finally came out and said "I just became aware of the situation we can take the wings off the bill." Umm ok... My husband was furious and said he didn't want the food. The server came over only one more time to give us our full bill (no empathy for the situation) basically threw it at us and walked away. the manager came back right after and removed the wings so we could pay for our beverages and leave. An hour and a half wasted. Understaffed, underachieving, unprofessional and waste of time for them to lose a table for that long and comp 15 wings. And now I have no dinner because it's too late lol. read more

We had a college cross country meet at Beloit College and we decided to come to this Bdubs for our team dinner. So a few things.... 1. Our waitress did an amazing job. She treated us wonderfully and couldn't stop smiling. 2. Food was warm and they did a good job. 3. Like all Bdubs, this is a good place for team dinners. This is a brand new Bdubs and the new Bdub stores that are being built have a TON to TV's. I also forgot my Debit card there and they immediately sent it out to me to the Chicago area. I got it in two days. It's great to have a Bdubs in this area and I will definitely come here again when I am in this area. read more

Extremely unprofessional environment. Received dirty looks from employees. Food was over cooked and service was unhelpful and very slow. Will not be going back. read more

We got carryout from the Beloit Buffalo Wild Wings last night. All 4 of us got the hand-smashed All-american Burger. The burger was beyond done ... almost burnt on the outside and dry as a bone on the inside. I couldn't even eat half of mine. For $11.95 it should have been a lot better than that. Will not be eating there again. They are in need of a new cook. I prefer my burgers to be juicy. This was like it was cooked and sat out to dry ... dry ... dry. read more

Every single time I get the Santa Fe salad it's different. Sometimes there's no tortillas, Sometimes there's no limes, sometimes there's two dressings, sometimes only one, sometimes there's literally an avocado cut in half tossed underneath the chicken in one giant chunk, and tonight there's no avocado or tortillas with it... doesn't appear the chicken had any desert seasoning either... I like this salad a lot and it's great when i get everything as the menu describes and my bf loves the wings.. but how hard is it to make a salad the same way every time???? I'm sick of wondering if it'll be complete or not every time I order....half the reason this salad is more pricey compared to the others is the avocado, that I only get half the time. It's getting ridiculous. Where is the quality control???????????? At some point I'm just going to give up and move on to ordering from people who can consistently make something as simple as a salad... read more

I have given this location a couple new chances and their service level has improved a lot and I had to upgrade my review. Nice job and keep it up! read more

I haven't even eaten yet. I'm literally sitting here waiting for my Togo order. I just couldn't wait to say how FABULOUS Trinity is. I had an annoying complicated order. She was incredibly patient and kind. She helped me decide and made suggestions. Even with such a brief interaction she took the time to personally connect with me. I don't live in Beloit but if I could I'd hire Trinity at the Chicago restaurant I manage in a heartbeat!!!! read more

I have had consistent excellent food and friendly service from this Buffalo Wild Wings. For those not in the know, Buffalo Wild Wings is a restaurant chain specializing in chicken wings, burgers and a wide variety of appetizers that are perfect for any sports watching party. Now, this location in particular stands out to me for a few things. First, the afore mentioned friendly staff. I have always been welcomed with a "hello!" and a smile, and every server I have had has been very accommodating and patient. Second, it's always very clean. For a place that serves chicken wings with a large selection of sauces, dips, drinks, and sides, it would be very easy to miss a spot on a table or chair, but every time I have eaten here, the table looks as if I'm the first to be seated there. Now, the food is phenomenal. It's always been brought out hot, fresh and delicious. I have never seen anything out of place and a side or extra request has never been forgotten. The only downside is the prices can be a bit expensive, especially if eating with more than two people. But this is a chain, so I assume prices are set by their corporate office. Overall, if you're looking for a burger or a load of wings for a party, or want a place to watch the big game, this is the place to go! read more

I am from out of town. My girlfriend and I went to BW3. Around 7 o'clock when we walked in the hostess was cleaning menus and said she'll be right with us. The hostess grab some cleaner went to the table clean the table never asked us to follow her I have a she cleaned a table she waved us over he never said us down we walked to the table she walked past us my girlfriend said thank you, she just threw her hands up. When our server finally came after we sat there from 5 to 7 minutes it was not packed. We ordered soft drinks and an appetizer, when I appetizer came he just tossed it on the table. When our food came he served it to us we had to ask for napkins salt and pepper which we did get. He never came back to check on us Mira asked us for a refill on it we wanna refill didn't say anything else to us. This is the worst customer service place I've ever been to and I would never be back in my opinion the whole staff was very rude and did not care. And on top of that the hostess order Jimmy John's sandwich walk to the back smiling with her sandwich and she was never seen again at least we never seen her. And when we left there was nobody no holsters nobody at the front door very unprofessional. And my girlfriend ordered a cup of chili and here's a picture of the chili. read more

The wait staff didn't have a clue what they were doing. Stood around for 10 minutes before anyone even greeted us.

Decided to try Buffalo wild wings for the first time and was not at all what I expected. My and my friend ordered a drink, got asked to see our ID's which is fine. After about an hour and a half the manager came over and very rudely asked to see my friends ID again. He raised his voice and told her she looked 12. The server who was excellent at her job told the manager she already carded us, he didn't care he was still rude. Can say we will not be returning ever again. read more

Ordered boneless wings and cheese curds. The food was hot and came in a timely manner. What was over the top was the service. You have your traditional server, ours was Erin,plus there is a captain for every section. Our captain, Ja'Cynta was WONDERFUL! Extremely personable and helpful; so was Erin. You have to stop at the Beloit BWW! read more

Have had takeout from this location regularly since they opened. I have always had friendly staff behind the desk and food has been ready early. I am very impressed with the staff and this is a very active place in our lunch rotation read more

One star only because the weather is nice and I am on the patio. Ordered a beer 20 minutes ago....still waiting. Finally came to take our order 30 minutes after sitting. No thanks.....LEAVING!!!!! Give them time to work out kinks. read more