Host is too busy with to go orders to seat the 10 people in line. Been the second party in line for 30 minutes so far. Host is busy with take out orders. Manager just looks and walks away. read more

I had great customer service even during the Saturday lunch rush! And the boneless wings never fall short

Ordered the Southern Fried Chicken with pepper jack cheese without the bacon aioli sauce and potato wedges. Wedges looked like the ones from the bottom of the bag and most were hard as if they had not been cooked fully. Chicken sandwich was bland. The chicken was chewy, rubbery and smelled weird; not spoiled but possibly turning. read more

Horrible portions if you get it through doordash. Like 8 bucks for a small serving of fries. 8 bucks for 12 fried pickles.

This location does not offer online ordering according to the BWW website and the app as well. This is defibitely a deal breaker for me.

after at least a dozen times ordering to go from here, i'm finally writing my review. they're usually on point with their wings in the sense that their wait times are accurate, and my orders are always ready when i arrive. and they're always very tasty and exactly what i ordered. except for the fries. never order their fries to go, because they always come out cold and nasty. but the service is always polite. this time was different, and i'm inclined to blame the quarantine. i placed my order online and was told when to pick it up, as usual, and the lady was really nice. when i arrived, there were three people ahead of me, and the orders seemed to be a little backed up. understandable, because it's a restaurant and it happens. but every single person in front of me had their orders wrong in some kind of way. i got a little worried, but it's nothing they can't fix. by the time it was my turn, my order still wasn't ready (still understandable), and i was told to wait in my car and it'd be ready shortly. i waited in my car for 20 minutes. so i went back inside to see what's going on, and there's an even longer line inside at this point. and every single person in front of me looked pissed off. and the line was not moving. the lady in front of me asked to speak to the manager. it was awkward because we still waited in line for a while, and my food was brought out to me first. never saw the manager come out, but that's none of my business. anyway, my order was correct, and once again my fries were nasty. don't get the fries to go!!! and the wings were not seasoned consistently at all. literally half of them had nothing on them. it was like night and day. kinda disappointing, because i had to wait so long for an underwhelming dinner. but i think maybe the kitchen must've been bottlenecked with orders when i called, and i'm sure restaurants are still trying to adjust with it all. but i'd eat there again, because this is the only time i've had a problem with them. once again... do not get the fries to go. read more

Buffalo Wild Wings - half of the wings weren't seasoned :( - Sports Bars Near Me - Augusta, Georgia

Okay, to preface this review, I DO NOT rock with BWW like that, so this probably won't be the most complimentary review. I mean the food is consistent - always the same, almost everything is fried, and that never changes (unless you order a salad or any of the few other miscellaneous items on the menu). The service is my biggest issue with this place, almost regardless of any location I've been to. This trip was no exception - the waitress was alright, but she wasn't my favorite. She was a little frazzled, which I found strange because there were probably 20 people total in the restaurant. Either way, if you're looking for a typical beer and wings type of environment, this is your place. read more

We're Denver Broncos fans and since the local cable companies are a bunch of haters, they never show our game, so we go to BDubbs. The first few times we came here we so very disappointed with the food and the service. We've always been fans of BWW so we died a little inside when the place was sucking. We contemplated just not going anymore at all and finding another place to go, but then something happened, new management! They have completely turned this place around. The food actually comes out warm and tasting like real food now, it's great. Also the waiters actually wait on tables now, before they would just wait for someone else to do their job. Our waiter, Hayden I believe his name was, even helped us do some math when we were mathing my wife's drink order like a couple of penny pinchers, he was great about that as well as being very attentive the entire time! I'm very, very impressed with the new management and staff! The only thing holding this back from being five stars is because I'm not as forgiving as Jesus wants me to be, and they took the black berry mojito off the menu and that was my wife's jam, so now I have to hear about that every time we eat there. read more

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Overcrowded, which is good for business and we don't mind however, waitresses struggled to keep the place clean. Took 5 minutes to be seated because they were cleaning table out. Table was clean but seats and floor were nasty. Everything else was ok. Big, huge disappointment is that they have no drink specials on weekends. read more

Buffalo Wild Wings - Sports Bars Near Me - Augusta, Georgia

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Food was good. Guiness this time was a 1/3 from the top when paying for a pint I expect a pint not loads of froth and right up to the top with liquid. We used the jukebox on this visit. It was like as soon as they didn't like our choice of songs they turned it to tv audio and we lost our money in the jukebox because we couldn't hear the songs. read more

Buffalo Wild Wings. Buffalo is in the name however after my order of "Buffalo" wings arrived I noticed that there was no buffalo sauce. After I called I was told that the restaurant was all out of buffalo sauce. Buffalo is in the name and they run out of buffalo sauce on a Monday at 2:51 PM?!! Wings arrived dry. So basically I had chicken nuggets since I ordered then boneless. This place is the epitome of subpar service, and poor management. read more

i dont know why i keep giving this place a chance. the service is always terrible. the management is awful. all around a bad experience every time read more

probably the worst Bdubs ive ever came across and ive been to a few:). our waitress I guess was having a pretty crappy night and you could tell by the way she waited on us... the mac n cheese here IS WAY TOO DRY AND TOO BREADED.... also. my food came out super cold and to top it off my waitress and the bartender argued over some B.S loud enough for the whole restaurant to hear.... INFRONT OF EVERYONE LOL ontop of her arguing it did take her over 20 minutes to get me my card back after handing it to her for being charged.... my meal. PRETTY SHITTY service read more

I understand it's a pandemic and a lot of people are maybe ordering to go... but don't tell your customers it's going to be a 30 min wait, have them show up to pick up the food, and then have it be an hour and a half long wait... read more

Although I live here in Evans, I've been to other Buffalo Wild Wings but not this one. I went with my family on Saturday night and literally half of the tables were not cleaned from prior customers...full of plates, etc. Looked dirty. This definitely looks like bad management...there were others prospective customers (like us) that left... read more

Buffalo Wild Wings - Many tables needing to be cleared and cleaned...while there was 35min wait for a table... - Sports Bars Near Me - Augusta, Georgia

This place is awful. There was a line of people waiting for almost an hour with half the tables empty. Slowest service of any restaurant I have been to in years, the food was stale and cold once we got it, and the waitress brought us our check before we were even served our food and seemed surprised when we wanted a second round of drinks, which she put on a separate tab. The restrooms were filthy as well. Don't waste your time or money. read more

Worst customer service experience. Upon arriving to the restaurant we had a 20 minute wait and put our phone number down to get a text once our table was ready. We had been waiting for 30 minutes and still no text message. During that time the manager Chaz sat two tables ahead of us. When we told him we had been waiting before the two tables he just sat down he simply told us to go and find an empty booth. This was completely unprofessional. He didn't even try to accommodate us in anyway. Will not be returning. read more

My boyfriend (we'll call him Joe) and I were excited to head to BWW to watch the Falcons game and to grab a solid dinner and some beers. When we rolled into the parking lot, whoever owned the car next to us had left their headlights on, so Joe told the hostess, thinking that she would attempt to find out who the car belonged to... We sat down and waited about 10 minutes before Joe got back up and told the hostess that no one had come over to us. A waitress came over and said she didn't know anyone was in her section. We ordered beers and appetizers, and they had run out of the beer I wanted and the appetizer we wanted. As a vegetarian, I was excited that I could go to an all-American restaurant that Joe would enjoy, but also be able to get a black bean burger on the "Build Your Own Burger" list. I ordered a black bean burger with some toppings and a side salad. And we waited. Joe ordered wings and a side of carrots and ranch dressing. In an appropriate amount of time, another waitress delivered our food - just my burger and Joe's carrots. We waited a few more minutes for the wings before Joe told me just to start in on my burger so it wouldn't get cold. I bit into it and realized it wasn't a black bean burger, but a REAL burger - with red meat. In my 7 1/2 years of being a vegetarian, this has never once happened to me. We called the waitress over and told her what happened. She expressed how sorry she was, and we asked to see the manager. The manager came over and also expressed that she was deeply sorry and told us that they would "fix it." They brought me the correct burger and Joe's food, and all was well. After a little while, the assistant manager came over and confessed that it was totally his fault, that there were two burgers waiting to be taken and he hadn't checked and grabbed the wrong one. He also assured us that they would "fix it." We assumed that this mean our whole meal would be comped. When we got the bill, just the $7 burger was taken off. Joe and I decided that this was not good enough, and he called the assistant manager over again and asked him to do better (note: neither Joe or I have ever gotten a meal comped, so this is not a regular occurrence). The assistant manager took all of our food off the bill and we only had to pay for the beers. Fortunately, I did not eat enough of the burger to get sick, but we were deeply disappointed. All this said, we will not be going back. ...We walked outside, and those headlights were still on. read more

Ordered takeout online, so i don't have to wait... or so i thought. Arrived 5 minutes before the estimated pick up time, waited for another 40 minutes, and the lady at the front desk said it was ready and coming right out. Never saw her again till she handed my food... read more

Servers sucks. Waited on food for an hour and still no food! All tables were dirty and manager ask if we want to tip when we ask to cash our drinks. Waitress was very apologetic and brought us out a appetizer but still no food. Didn't look this manager cared! read more

All i can say is wow. It's still that bad. Had a gift certificate i needed to use is why i came back. Horrible service period. Had to ask people who work here to move out from the front door because they were smoking right at the entrance. workers just not doing their jobs and supposedly the regional manager is here? Sat at the bar and got drinks right away but then it was like pulling teeth to get an order of food in. The food came out at a reasonable speed but man the meat on the burger was flavorless which believe it or not is a good thing because the meat was so over cooked it was dry. just not much good to say read more

Buffalo Wild Wings - bad service = one worker in the corner is asleep others busy chatting away - Sports Bars Near Me - Augusta, Georgia

It's wings, beer and football not very difficult to pull off. The only thing a place like this has to be concerned about is the service. On football Sunday it looks like every employee is working . The atmosphere is great for football, 28 screens in the just the bar area. This place is the perfect man cave, read more

Buffalo Wild Wings - Thirty beers on tap - Sports Bars Near Me - Augusta, Georgia

Customer service is great. Very friendly and clean inside. Food comes out promptly on time. Food taste great. I always order the lemon pepper, bone in wings. It's my favorite and it tastes so good! I usually order enough so I can take some home. It's a good place to come to on a weeknight dinner date. Usually empty on those nights. read more

I'm a big fan of the franchise, so when I heard Augusta was getting one I vowed I would be there on opening day, and I was a woman of my word. I knew the place would be packed as soon as they opened because it was new and they were having a contest for the first 100 customers and they would receive free wings for a year. So I decided I would go after lunchtime, it was the perfect time. I was seated quickly and my order was taking prompt. There was alot of hustle and bustle going on so there was extra staff, but I didn't mind it, but I swore I saw at least 10 people I knew I guess everyone had the same idea I had about going after lunch. The food was very good, I didn't expect anything less from them. The place was huge. I really enjoyed my experience at this location. But hey I enjoy myself at every one I go to!!! Great job Augusta!!!! read more

Just ate here with some friends for wings and drinks. After being disappointed with this place before, I decided to give it a try again. Let's just say I was reminded of why I haven't returned in a while. First off, the hostess was rude to us when we asked for seating. Then seated us at a table more suitable for 2-3 people, not 4, so not much room to eat. Also, I understand the place can get busy at times, but it was hard to get our waitress' attention at times to get things we ordered. All the food we did order was "okay" but the spinach dip came out cold, which they just threw back in the microwave, and my boneless buffalo wings tasted old. Not a place I would recommend read more

I was soo let down from this place. You've all seen the commercials. I thought that BWW was going to serve some kick ass food but no it doesn't. I ordered regular ole medium wings and I do not like their sauce. It was way too thick kinda like mayo wing sauce. Blech. Had a radioactive orange color. Also the wings seem kinda small. Definitely not impressed. I also had the Thai curry wings which were tasty but they could make up for the radioactive orange wings. We also had to wait 45 mins for 12 wings and a grilled chicken salad. WTF. So I was disappointed there. Also since I am paying decent money for the food I expect metal forks but I got plastic forks. Maybe that's what its supposed to be but I expected more. Like some else said Wings Beer and more wings with A lot of TVs. Just go for the drinks and TVs. read more

Food was okay. Too noisy for my taste and there was a really loud group of people but that's to be expected in. A sports bar. I would come back though. Our server was nice. read more

Buffalo Wild Wings - This is my honey's food which was better then mine. - Sports Bars Near Me - Augusta, Georgia

I cant adequately explain how poor this place is. The food is always poor and the fries are cold every time. I reluctantly tried it again recently. The boneless wings are all bread and no flavor. I just can't understand why people eat here. read more

Every BWW I've been to has been a huge let down. So I try not to go there. The husband talked me into going this time. Let down as usual. The food is just not good. Fries are pretty gross and the sweet tea is not sweet. The only decent thing I had was the pulled pork. Which gave the extra star to this rating. Even the bread it was on was a let down. The server was nice but slow. She would disappear and come back sporadically. read more

My handicapped grandson and I were eating here on 12/18. Denisha was our waitress. She took our order. Then about 5 minutes later I got my smoked brisket sandwich and onion rings. I said wow that's fast. I was very hungry because we were Christmas shopping all day. It took about 30 min before they brought my grandsons food and my salad and Denisha said where did you get that sandwich I sad I don't know but it was cold. She said let me go check. She comes back and says I don't know how long that food was sitting up there but I will bring you another one and get my manager to take the sandwich off. I was scared. I was sitting waiting for my grandson to eat his wings. Then I started having pains in my stomach. I ran to the restroom and all I can say it was a horrific time. My grandson in the wheelchair was sitting out there alone scared if what was happening. We immediately left. I have dinesha my number and she texted me probably 15 times to see if I was ok. I went to cvs to get some Imodium and pepto bismol and went home. I was very sick. I couldn't take care of my grandson. The next day I went to er. They said I have food poisoning and gave me 3 bags of iv. I was there 15 hours. They prescribed me Zofran for the nausea. I got better today and call the manager. I told him all I wanted was the deductible for the er and the meds. He said no all he would give me was a free dinner!! I said I will never eat there again!!! I will be contacting my attorney. read more

Buffalo Wild Wings - Here's the receipt!! - Sports Bars Near Me - Augusta, Georgia

Bad food ... Bad service... Bad management ..... Bad atmosphere . Worst restaurant in Augusta ... Sad cause Buffalo Wild Wings is better in other locations. It's no wonder why Carolina Ale across the street has a bigger customer base. Lost customer !!! read more

Great, fast service. Ordered the roasted garlic mushrooms (appetizer). What a treat for the palate! The temperature was just right for enjoying the outside patio, with an inclusive full bar. The entire staff from point of entry until my departure, maintained a standard of excellence. read more

Ordered take out here. The woman on the register was HORRIBLY rude. Acted as if it was an inconvenience to do her job ex: take my money and give the food to me. Definitely won't be back. read more

Collin was our sever and super accommodating throughout the night. Very fast and very nice, will come again!

I went to pick up an online order and service was awful! I had to wait twenty minutes for my food even though it was supposed to have been ready 15 minutes before I got there! AND they didn't give me as many wings as I paid for AND they're not even good!! They taste like they've been out for two days and they're tougher than shoes. I am highly disappointed. read more

Going home hungry. Came early for lunch, around 11 am - very few customers in the restaurant. We had two servers, for a party of 9. I placed my food order with my drink order. Not sure what happened, but my drink came about 10 minutes after avert one else's, and my food never came out. Bad luck for me I guess. But not very impressive service. Everyone else seemed to like the food though. That's why I gave them a star. read more

Buffalo Wild Wings - No food!! - Sports Bars Near Me - Augusta, Georgia

Went in for Veterans day, bartender was not friendly at all, brown hair roughly 5.2. She was eating in front of us, saying she came in late and said her relief was terrible and she was supposed to be off by 4pm now. Hastily closed us out because she was leaving without asking to transfer or if we wanted anything else. She did not check on us or give the celery requested. On top of that charged for fries we never received if checked on us she would have noticed and proceeded to show the whole bar her underwear and lower back tatoo by turning and bending at the waist. Will NEVER be back. Disgusting. read more

$6 for a shot of Jameson?! If I knew I was going to be robbed, I never would have gone in the first place. Service was good, but I could get better wings at Zaxby's. Pretty disappointing overall. read more

Big place with tons of T.V's. Tuesdays are 45 cents wings and Thursdays wings are 60 cents a piece. The wings are kinda small but they are good. The Honey BBQ and sweet BBQ are very tasty. Honey BBQ bacon chicken sandwich was pretty. The menu is pretty average with your typical bar and grill foods. Service was prompt and friendly. Look forward to returning here during football games and fight nights. read more

Buffalo Wild Wings - Honey bbq bacon chicken sandwhich - Sports Bars Near Me - Augusta, Georgia

Sooo many tvs! Lol but I tend to enjoy doing trivia so I was excited that they have the buzz time game going on. If you never heard of it, think of it as a wireless LAN trivia competition. The atmosphere was just as one would expect at a sports bar. The food was great and the service was extremely friendly. If you're bold then you can take part in the super spicy hot wing challenge (paraphrasing). Overall, it was a good experience and I'd definitely return. read more