Prompt service. They go above and beyond to make sure things are back in order and running smoothly.read more

Chris was fantastic! He was courteous and explained everything to us! He laid out all options and…read moregave us confidence in each solution!

Blake was the service technician that arrived at my home this morning to address several plumbing…read moreissues I had, faucet concerns and replacement. He was very polite and respectful while in my home, even wearing protective shoe covers. He arrived at 8:00am as scheduled and spent 2 hours completing a "Home Diagnostic Inspection" which included examining all my hot water heaters and ALL plumbing fixtures throughout my home which I was not expecting. He then presented me with a service plan at $60 per month for a maintenance plan which gave me a discount on future services (10%) and a 50% discount on the service call fee of $119.00. He also gave me a bid on replacement cost for several faucets which I felt was a little bit higher than I was willing to pay. He said I could buy my own parts but the installation charge would be higher. I told him "Thank you but no thank you". He gave me a bid for the removal and installation of the 'Insinkerator' instant hot water dispenser that I had already purchased. The bid was extremely higher than I ever expected! But, the technician was here and I wanted it done, however I only elected to have ONE faucet replaced which made the price go up! Long story short, I was charged $815.36 for the installation which took One Hour and Fifteen minutes (I provided the part). In addition to this, I was charged $119.00 for the service call fee! I paid a total of $934.36 and 2/3 of the time he was here was spent on trying to sell me a service plan for my plumbing, H-Vac system as well as my electrical needs for $60 A MONTH! Then, you get a whopping 10% discount on the service call fee! I calculated that this service call was $12.47 per minute! I contacted the company customer service representative to talk about what I thought was an extremely high charge and all she could offer was that they have to pay for gas, tools and expenses! She also reminded me that I signed and agreed to the bid (she told me this 5 times). I told her I DID agree that that was their bid and I paid it! I did not agree that it was a fair price but I did not want to confront the young technician. I called HER to discuss the issue, to see if she thought that $934.36 for 1 hour and 15 minutes labor was fair. She did! Call this company if you have money to burn but you will get your work done politely.

Adding to previous review. They continue to call and badger me to buy more services. Do yourself…read morefavor and do not use this company.

Not trustworthy. Did not finish job. Did not have proper equipment to handle my emergency. Full of…read moreexcuses if I there was a negative star review, I would give it to them. If you want more information, contact me at orbitalinsertion1@gmail.com.

This is the same review posted on Google reviews…read more This will be the first of many reviews I submit for Pride Restoration/Jim Seubert/Armored Public Adjusters. One of the WORST decisions I've ever made was trusting this company, it's owners and subcontractors. When I say this was a nightmare, I'm not exaggerating. After a house fire, this project was riddled with absolute ineptitude on the part of management and the workers, shifting the blame constantly, delays that resulted in me being displaced from my home for over a year and a half. I'm still displaced and the stress and strain it's put on me and my family has been profound and unrelenting. Jim Seubert stayed on the job until the insurance money was in his hands and then left me high and dry. Delay after delay, not taking responsibility, blaming everyone including the City of Edwardsville for his ineptitude. It became necessary to involve counsel to even begin to straighten this mess out. The legal termination of Pride Restoration came to a head when one of their subcontractors became so aggressive with me, shouting and coming at me in my front yard, that a neighbor felt it necessary to call for police intervention. Thank God for the new contractors (who will receive glowing reviews soon) who had to go in, assess and repair almost everything that Pride Restoration touched, incur expenses of professional engineers simply to remedy the damages done by Pride Restoration. This ALL came at my cost, draining all savings/retirement money, since Pride Restoration received the insurance payout. Per their contract, subcontractors were to be paid by them for their work, which he hasn't done and subsequently, I'm now being sued. This nightmare hasn't ended yet as we continue to find out more each day. Please....if you have a fire or water damage, do not use this company. Do your homework. Especially if you are a single woman, it seems that we are the targeted prey for companies like this. Interestingly enough, because I've been vocal about my experience, multiple people have contacted me stating almost the exact thing happened to them. As this pattern emerges, I will continue to share these experiences so that the marginalized and vulnerable have all the information. After a horrendous event such as a fire/house explosion, where we lost everything, it is a vulnerable time where one doesn't make decisions well due to the trauma and shock. Jim Seubert presented himself as a public adjuster and the company as someone who would advocate on my behalf. Not only did that not happen but quite the opposite. This is exactly the time when a reputable and honorable company would walk you through this event with compassion instead of taking advantage of vulnerable people in vulnerable moments. I've lived here 30+ years. Many friends/acquaintances continue to ask why I'm not back in my house yet. When I share the story, they are horrified and incensed that this type of greedy behavior still goes on in our town. Many want the name of the company who treats people so poorly. I'm happy to provide them with that information.

John helped me last summer with my a/c unit. I called around 4pm and got him directly and told him…read morewhat was going on and he said he was finishing up a job but could come take a look that day. Incredibly nice and polite and efficient! I told him he didn't have to wear the booties in the house because I have dogs and he insisted. It turn out to be a wiring problem that he was able to fix in about an hour and charged me a very reasonable fee that I was able to Venmo him on the spot. John was a life saver in the height of summer!!

John at Jersey Heating and Cooling was an absolute pleasure to work with. He was very responsive…read moreand delivered on time and on budget. We had initially hired John through a home warranty company and helped explain the process and worked directly with the company to get our claim approved. I would highly recommend.

Gravity Drain Services was called by my apartment complex to clear a drain. I had woken up to…read moresewage from my front door to my back door on the first floor. Goodbye dog bed and plushie dog toys. Goodbye paycheck for the day as anyone who has ever had to deal with this sort of thing knows. You have to toss the awful smelly heavy wet items, mop up the biohazard, then disinfect everything. I felt sick for days afterwards. Back to my story - The river of sewage was very surprising as I had only washed my face and flushed the toilet once after I went upstairs for the night the night before. The plumber who came told me that the 3 townhouses next to mine are all connected to me and so if they have a problem (flush wipes, etc) it is going to back up in my townhouse. Definitely not the news I wanted to hear. He brings back all 105 feet of snake and finds hair and "strings" (indicative of feminine products). I like the term "drowned rat" myself. I receive an email from my apartment complex that I now owe $335 for the plumbing. Mind you, I use a drain catcher for my long curly hair and I learned early on from my father to always respect the toilet. I call Gravity Drain Services and kindly ask if they could reach out to my apartment complex to inform them what the plumber told me, that the issue could have come from the 3 townhouses connected to me. They decline. Wow. Is it too much to ask for the truth to be told? That's all I was asking. The little guy gets knocked down again. UPDATE - the rental company was told the truth and the charge was removed. Thank you for doing the right thing.

Called them out to replace a broken/improperly installed toilet flange. They arrived 5 minutes…read moreearly, took care of it quickly even with having to chip out the old one, and replaced it with a better quality flange without me even having to request it. Will definitely call them again in the future.

Yahuza was amazing. He's very kind and patient and very thorough at his job. I'm a local real…read moreestate agent and have been a top performer since 2018. Superior sewer was immediately called for my own personal property . Superior Sewer is an amazing company.; would highly recommend Superior Sewer/Yahuza. They not only Hydro jet and camera, they do sewer line repairs.

Great workers, knowledgeable, did great work fast, and was a reasonable price!…read moreThank you for all your help!! John & Pat

Did good work, contracted to another company but everyone involved was great…read more I had to clean up after them at the end though.

I had the start of a sewer backup into my basement and called Able Rooter on a Sunday afternoon…read more Thom answered the phone promptly and arranged to be on site within an hour. He and Mike jetted out my sewer lateral, explaining every step and showing me the results by borescope. There's no way snaking the drain would have given the same result. Given that I had two guys and a purpose-built truck on site to perform the work almost immediately, the price was extremely reasonable and I would do the exact same thing if I ever have another issue.

These guys are amazing! I've dealt with a lot of plumbers over the years, and they are truly…read moreinvested in doing it right without overcharging. Don't hear that much any more... My wife and I just bought a huge house with all sorts of issues and they used solid old school (old world) thinking to get us where we needed to be without going into bankruptcy. Forever grateful I found them! I have them on my phone now as "The Best Plumbers Ever!" Needless to say, I wholeheartedly recommend their fine work but I warn you that they are going to become good friends too!