My first visit was to get a few pieces to repair my roof after a recent storm. The owner went above…read moreand beyond to get me the items needed at an affordable price. Great customer service and extremely knowledgeable staff.

great place to get your lumber needs. david zoller does a great job at meeting your lumber orders…read moreand helping you find what you need.

Had to order item that was not instock. The found what I need and delivered as promised at a great…read moreprice. Very Good People to work with.

Nice selection of stuff, but terrible customer service. Don't bother trying to reach any of their…read moredepartments by phone or get help over the phone

I cannot say enough about this business. I almost hate to direct folks here because it is…read moredefinitely a best kept secret! Great prices on building materials to include washers, refrigerators, trim, vanities, and the list goes on and on. Super friendly staff and the owner, Jesse, is so personable and helpful. I am going to buy my cabinetry here for the cabin. * just a note, if you are sensitive to heat then go in the earlier hours. It is a warehouse and it can be incredibly warm.

From the owner: Commercial and Residential Servicesread more

I hate to point this out but today I made a cash purchase of $39.26. I gave the clerk a hundred…read morethen realized I had a pocket full of change. I tried to give the girl the 26 cents but she'd already keyed in the $100 I tendered and claimed she couldn't change it and apply my 26 cents. What is wrong with these kids? If your job is working at a cash register, you should be proficient in making change with or without the display on the register.

Never have what you need, employees are incompetent and outright rude to answer the simplest…read morequestion and their pricing is the worst. I grew up on a farm where my family would get excellent service from Buchheits. Those days are long gone and we've spent our last dollar there. Ill drive a country mile out of my way to spend our money at their competitor's!!

I called the store to see if they matched prices and the girl said yes, so I went there to purchase…read morean item i was inquiring about. After arriving at the store she told me that they would have to now call the competitor store (Rural King) to make sure it was the right item. I was fine with that but after her call she told me she had terrible news. It was that RK currently did not currently have that item at the location she called. I found out that other locations from same competitor did have the item in stock and it could be sent to that store. So I asked her why they cant use that information? Then the girl said that they can only price match up to 20 miles from their store. I don't understand why that makes any difference when items are available and can be sent to the competitors store within their network and for free. So with a price difference of a $100 I got worst news, I will be going to the competitors and most likely not be returning to Buchheits. Reason number 1, PRICE! And number 2, is because of poor customer service.

We drove a half hour here to buy boots because there was a promotion for 20% off select brands. At…read morecheckout the manager had no idea how to interpret the promo and was extremely unhelpful. I would be embarrassed to have someone like this running my store.

I love this neighborhood hardware store. I have gone here many times. It is the stereotypical…read moresmall town hardware store. Things may be a little disorganized, but they have a remarkable amount of supplies here. Brian, the owner, is an incredible resource. They have repaired a clothes dryer for me. They have had gardening supplies and have been helpful with shower parts.

I needed to order a large amount of dirt for a slope. After calling several places and being…read morefrustrated by lack of knowledge and poor customer service at several other companies, I found Brentwood Building Supply. So glad I found them! Wonderful customer service on the phone, knowledgeable employees that were able to speak in detail about the materials they offered and answer questions. They quoted prices and timelines on the phone and later in the day I ordered my dirt from them. They arrived for the delivery as schedule, were quick, efficient and friendly. The dirt also appears to be a very good quality. I will be using them for future projects!

I've been here multiple times for gravel, Mexican beach pebbles, used brick, and flagstone. Zack…read morehas helped me out each time and was very knowledgeable, helpful, and patient due to my lack of knowledge of the materials and process. He also made some great suggestions for alternatives. The used brick, as you might imagine, is hit or miss due to supply. They also offer delivery for a fee.

fast, efficient and decent pricing. woukd use them again snd again. Try them you'll be happy.read more

From the owner: Frank’s Septic Service has been offering quality septic service to Southern, Illinois for 40 years. read more