Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.

A simple request for a bid was declined. They didn't even respond after requesting pics from me…read moreuntil I followed up. UPDATE: Of course it was out of working hours. I have a job to pay for being alive. I didn't expect a response at 9 pm. I DID expect a response any time before 2 pm the next day, 6 hours into your day after you requested photos. Then you lied and said it was out of scope. Then you saw my review and texted a change to your response saying you're too booked. I indicated flexibility on the date in your questionnaire, so time of work isn't an issue. It DOES seem that you have plenty of time to monitor my Yelp review the same day. The truth is always better than a lie.

We had a very positive experience replacing our sewer with SOS Plumbing. They made the experience…read moreas easy and painless as possible, and were able to come out to do the work quickly and efficiently. Robert took the time to explain different options and thoroughly answer any questions we had throughout the process. We would 100% recommend them

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

Called them out to replace a broken/improperly installed toilet flange. They arrived 5 minutes…read moreearly, took care of it quickly even with having to chip out the old one, and replaced it with a better quality flange without me even having to request it. Will definitely call them again in the future.

I was extremely happy with my service from Gravity I had dealt with 2 different plumbing companies…read morecoming out and both of them tried to get me to pay an arm and a leg for a bunch of different work which for the longest time I believed the 2 companies. I called Gravity out and they were able to quickly tell what the issue was which wasn't the issue the other 2 told me and they were able to get my kitchen sink running. I feel like there isnt many trust worthy plumbing companies out there but im glad to know that i can count on Gravity. I'm finally able to have home cooked meals and clean plates and silverware again I'm so happy with there service and I'll definitely be going with Gravity for any future issues.

The service was excellent! The service representative was…read morevery professional and talented ! Solving our toilet issues has been resolved to our satisfaction! Outstanding service by a very talented service representative.

I paid about $4,000 for a water heater installation that ultimately failed inspection. The company…read morelater acknowledged that the original technician ordered the wrong unit and that the installers knew the heater was too tall but installed it anyway while trying to make it work. The unit now has to be removed and replaced with the correct model. The service supervisor initially offered a $200 refund, but I was later contacted by the owner and told that their policy is not to offer any concessions to customers. While the company is replacing the unit, the amount of time, hassle, and frustration involved -- especially at this price point -- was not worth it. I would not recommend this company.

Came out on short notice and fixed a plumbing leak I had, much appreciated and would recommendread more

Fred was great. Cear communication and very prompt. He worked around my schedule and completed…read morethe work quickly. No complaints, great experience.

They are the gold standard to which you should compare plumbers. Prompt and communicative, they…read moreshow up when promised and call to keep you informed. They leave the campsite as they found it, so no worries about fixing the fix. Smart in their suggested solution, they can guide you to the best choice for your needs. They are my default choice for plumbing.

Faucet stopped delivering hot water. Blockage from old solder deposits had accumulated in the line…read more Shown the large chunks extracted from original construction, replaced line and resolved problem efficiently. I do recommend this contractor.

RUN AWAY AS FAST AS YOU CAN. Our brand new home of 5 weeks had about a bucket full of water back up…read morein laundry room main drain. Mr. Rooter came right away. checked the stacks-fine. ran a camera cable video which THEY NEVER SHOWED US. Told us the entire lateral sewer line was completely collapsed for 64 feet FILLED AND JAMMED WITH TREE ROOTS. Told us the entire house floor (which was brand new) had to be jackhammered 5 feet deep for 64 feet which would destroy our: -half bath -adjoining bedroom -laundry room -front hall -entire kitchen destroying brand new cabinets, quart counter tops, brand new floor -continuing on to more demolishion of main bathroom (a total loss) -and ending halfway through my home office in short they said it was vital to jackhammer 64 feet long, 3 feet wide, 5 feet deep to the tune of $44,000+ and that was just the demolishion Not to mention $60,000 to rebuild walls, floors, rehabbing kitchen (again), 2 bathrooms, hallway, one bedroom, laundry room, and home office. They immediately had HAZMAT TEAM ON THE WAY for mold remediation (for a bucket full of sewer line water that was cleaned up immediately. Told us we had to move out for months "you cannot live here until project is finished" Biggest crock of all. They wanted to start jackhammering the next morning at 8:00 am, has Hazmat in the way, lied lied lied and said "AFTER WORK IS DONE WE WILL GET IN TOUCH WITH YOUR INSURANCE COMPANY and Luke has 'a special way of wording things to get it and rebuild and hotel bill covered". so why didn't we call insurance company first then do the work? you know why....because they are CON ARTISTS. I IMMEDIATELY STOPPED EVERYTHING AND SAID I KNOW MY LEGAL RIGHTS AND I HAVE A 3-5 day "Right of Rescindsion" told them they we moving too fast and I wanted other opinions. get this... Owner said, "well you have to use us because we are the only plumbing company in town that works with insurance companies". MORE LIES The next morning at the break of dawn the owner calls and wakes me up to say "well maybe we could use the sleeve method so there's less demolition. Then he said he match lowest other bid . criminal pure alarmist high pressure scare tactics. Called Root Busters scoped---NO FULLY COLLAPSED SEWER LINE AT ALL. A couple of sticks came out. My guy scoped, cabled THE ENTIRE HOUSE TO THE STREET 3 times. MR ROOTER TOTALLY LIED TO US with fear, pressure "the worst we've ever seen" which if I used them would have cost $44,000 plus over $60,000 to rebuild, which we had just spent before moving in 5 weeks ago. beware of LUKE THE SMOOTH TALKER FINALLY NO INSURANCE COMPANY IN THE USA COVERS COLLAPSED LATERAL SEWER LINES FILLED WITH ROOTS. One lie after another. The crooks would have bankrupt us when ROOT BUSTERS completely cleaned it out for $180. Hell has a place for this crooked corrupt company. Will be reporting to Attorney General. one final piece of free advice you must poor strong super strong foaming root eater twice a year for 3 years, then just once a year. Then have ROOT BUSTERS do maintenance every 4 years or so. CAN YOU IMAGINE THE ELDERLY PEOPLE THAT WOULD FALL FOR THESE CRIMINALS OUT IF SCARE TACTICS??? high pressure? the worst we've ever seen! insurance will cover but only if Luke of MrRooter (the "alledged only company in town that works with insurance companies EVERYONE NOTE--NOT ONE INSURANCE COMPANY COVERS COLLAPSED LATERAL SEWER LINES WITH ROOTS GROWTH....its called neglect by our prior owners. but it was all a lie. Google whether insurance companies cover lateral sewer lines inside a home. they cover nothing "under roof"

We have use this service a couple times booth were emergency situations. Our was great they were…read moreable to send someone same day and pretty quickly. The prices are OK and they have coupons to use online to help with the cost. The receptionist is always nice and the tech is helpful and informative. Will use again as needed.

Sean completed the job same day. He was thorough, friendly, and reasonably priced. Definitely…read morerecommend him.

Responded quickly, friendly service, fair pricing. I had a small repair completed - it didn't…read morerequire an electrician, but was beyond what I felt comfortable doing on my own.

It has been a while since I needed them but when I did. They when above and beyond with their…read moreservice.

My home warranty company sent this company to our home to unstop toilet and fix so drain of the…read morekitchen & bathroom sink. Sean was the technician that came out. He flat out lied and said everything was running smooth. 10 minutes after he finished up or claim to be out son used the restroom and said it was still in the same condition it was before the plumber came. I instantly reached out to the company, the technician as well as the home warranty co. Noone has returned. Not to mention i paid a $100 service call fee. Save yourself the aggravation and money. Go to the larger companies that have a good customer service rating.. save yourself the aggrevation, time and money. Please do your due diligence and do your research Unfortunately, we didn't..now were out of $100..v Good luck