Best service center in all of St Joseph County! Wonderful guys who treat you with respect, honesty…read moreand home town friendliness. The way a service center use to be, just like from The Andy Griffith Show.

Fair and trustworthy. I have taken both my vehicle, and my girlfriend's to Deans a handful of times…read morefor various services such as oil changes and brake pads. They are fairly priced and always do a great job.

Super late doing this but it popped up on my feed. They're like the chick-fil-A of car dealerships…read morelol! I bought an SUV from Jesse a year ago and I STILL love it. We got it from one of those huge sales they have at Walmart. The process was super easy and I left with it the same day. They are so nice there from the salesmen to the service center! Plus they always have coffee while you wait for the oil change. & popcorn too! The only issue I've ever had was when I called to find out how much it would cost to get brake pads and rotors done & the guy couldn't tell me. I asked him how much calipers were, to which he didn't know that either. So, I ended up taking it somewhere else to someone who did know what they were doing. The $50 fee just to look at it is kind of bogus though(Gates). The place I went to was free of charge. They always update my car fax which I've noticed Ireland road service never does! Even though it's slightly out of my way, I love coming here for service & it's worth the extra 15 minutes of driving!

I took my car there for an oil change and it came back with a chip on the windshield passenger side…read moreand 29 miles more on my mileage.You do the math!! I also found they took off the engine cover and never put it back on. All this took approximately 3 hours to do. I thought this dealer was a reputable one but found out the hard way they do not care about your taking car of business. Also they hire irresponsible ( Lacking a sense of responsibility, unreliable or untrustworthy or not liable to be called to account by a higher authority, workers. I will take my business to a more reputable business in the future.

Rick's towing was fast and professional. Their service department was quick, fairly priced,…read morehelpful, and friendly. We'll be taking our cars to Rick's for service going forward!

Professional, quick, cheaper oil change than most places in the area. Have also had towing and…read moremechanic work done here. Always a positive experience

I had a coupon directly from Eby for "The Works" oil change for $49.95, they charged me $110. They…read moresaid my vehicle uses a different oil. They had my car from 8 a.m. until when they called at 5:20 p,m, they never called to tell me about the difference in price. I have also used the same coupon, for the same vehicle, and didn't have a problem.

The service staff at EBY has always been knowledgeable and friendly. Today I was Experiencing a…read morenoise in the front of my truck. Zach the technician said my 4x4 hubs were not disengaging. He immediately repaired the problem, serviced the truck, and got me on my way. I need My truck to earn a living and the service staff at EBY keep me rolling. If you drive a Ford you need EBY. 11/13 I just Had my truck serviced. I asked Ryan to check my belts and batteries as I was Having electrical issues. Belts OK batts not good. It is a relief to know that EBY employ professional technicians that take pride in their work and try to catch issues BEFORE they become a problem. Thank My tires were slipping in the snow and ice, my oil needed changing, a headlight was out, light on the dash said I had a problem with my exhaust system, and I was out of windshield washer fluid. Ernesto and Damon jumped onto my repairs and found my brakes were worn and my front right drive hub was seized in gear--no wonder my mileage was declining. All was repaired and tires replaced. My next service is FREE and I get $200 off the price of my tires. Thank you, gentlemen. 05/04/23 Thank you gentleman! Each time I come In for a service yall treat me like royalty. My truck needs are attended to and I can Partake in the best GIANT coffee machine I have Seen and fresh popcorn is almost always available. The staff is friendly and helpful. Troy the service manager solves any problems before they occur. I repeat--Thank you, gentlemen! 07/07/23 My oil pan was dripping and blowing oil underneath my truck--a DOT no no. I worked With the service Dept to find a time that they could perform the repairs to my oil pan. I was Told it would take 2-3 days and I needed Transportation. EBY arranged with Enterprise rental for a car at a discounted rate on Wednesday. Today is Friday and my truck is finished! EBY service always steps up to give excellent service and the staff is friendly and courteous. The sales department makes you happy but the Service department keeps you on the road.

This was a good shop and I have been going there for some things for 30 years, never again. My…read moredaughter took her truck in for a torn CV boot and scheduled it a week in advanced. They lied about looking at it on day one, then gave it back "no charge" the next day because they found nothing wrong. The boot is torn in half with grease all over. Last year they did the same thing. I had a cooling issue and they sent me home "no charge" with a new radiator cap, it turns out to be a blown head gasket.

So I came in here because previously I got a good deal on tires for my Jeep. Today I came in…read morewithout my ol man and this guy is charging me 68$ to put to put a Chevy car tire used on. And I'm female and have scrubs too because I have to go back to work, this place is very bias and the owner at the desk a bit of an ass. If the man were here I know he would've charged me much less! So much for giving a fare price, I'd leave if I had more time.

These guys are the real deal! From start to finish, a total class act! Everyone at Basney from…read moreChris Egan, to both of the Chad's are super friendly, helpful, honest, funny and they beat the snot out of any Chicagoland dealer. No games and total honesty are rare in this industry but Basney BMW does both. Never tried to upsell, didn't try to hide any fees, just total transparency. After working out the details remotely, I took a train ride to South Bend and was in and out in less than 30 minutes. I have purchased a lot of cars and this was the easiest deal ever. I have to say that even including my train ride and the drive back I can almost guarantee that I still saved time versus the time it would have taken negotiating with the dealers in the Chicagoland area...and the train ride was pleasant to boot. Anyways, if you are within a day or two drive, I think it is well worth it to shop Basney BMW. You will not be disappointed with how you are treated. I am sure I will be a return customer too.

Best car buying experience I've ever had. No hassle, no pressure. Tim Baransky and Denny Moss were…read moreboth great to deal with.

I stopped for a last minute oil change on a road trip! Pete is the sweetest man ever and had my car…read morein and out in 30 minutes. He then chit chated with us about our trip and gave us some fun recommendations !!

they can never get anything right. i know there so called mechanics they are not. they cant even…read moreget tires right. value don't matter if you have to take it back

Stopped in to look at a nice looking car on their lot . I was ignored in the showroom , to be fair…read morethey were busy but they made no attempt to acknowledge me . I was ok with this as kind of got a 'slimy' feeling about them . Just a hunch or feeling but you have to trust those sometimes.

THEY ARE CROOKS IF, THEY THINK SOMEONE IS GOING TO PAY BIG BUCKS FOR VEHICLES WITH THAT KIND OF…read moreHIGH MILEAGE! So, if it has over 100,000 miles. FYI, after this kind of mileage you will need to rebuild all the suspension and do intense engine work and these cars today are nothing to sneeze at. We are talking $10K for a new engine or $5K for a good used junkyard engine. So, I looked at cars and trucks and the high prices and 240,000 miles is a joke for $17,000.00! Keep it, I am going to the HONDA Store in the morning and looking at a Ridgeline for $45,000 and it is brand new 2026.