Was in an accident a few days ago and had no way home. Asked one simple question to the jerk of a…read moreguy who came to tow the car and he answered it with a very rude tone. People who have just been in an accident and are injured and he's gonna talk rudely to us. Will never use this company again.

Got a flat tire and called Thompson's Towing as I was not close to anywhere. Cody the driver was so…read morenice and helpful. He tried to change the tire but the flat was in the rear and my spare was not big enough so he had to tow my truck. Walked me through every step including how to manual get my truck out of auto park. Such a nice guy! Would use again but hope I never need too!

Around 3 in the afternoon as my wife is driving the kids home from school she gets a flat tire on…read morethe highway. We called deans and they did come to the rescue. On the phone they said they were sending someone right away but it took about two hours which is annoying but understandable since it's rush hour. However, they also specifically said they could accommodate my wife and two kids in the cab to get them and the car home. When the driver called as they were driving they said there is no truck that could accommodate 3 people. We were able to work something out last minute but that almost left all of us in a seriously bad situation we could have easily avoided if they were clear in the phone. This takes away two stars but they earned the other three. They handled the car professionally and delivered it without any problem.

Friendly service, but $225 for the car to be released because they had to send"two guys" and a $25…read morelot fee was charged. My car was towed here after an accident on the near by pass .

My granddaughter got ripped off by them. She had re5pairs done paying triple for a part. After 2mo…read morethe problem came back and they would not do anything except charge her for more diagnostics and repairs. I do not recommend these guys as they took advantage of a young girl.

incredible service at Veldman's! Our car broke down traveling through South Bend on the way home…read morefrom Chicago and they were so nice and accommodating and fit us in for a repair even though they were super busy with appointments already. They had a replacement part and our car ready to go the next day! Super nice people - we highly recommend this shop!!!

Engine overheated and gave up on me mid road trip, what a blessing to be picked up by Shaw's. I was…read moremet with efficient, professional and kind behavior that really helped to keep the tears at bay. Not only did my driver help me through the process of leaving my car at the shop he gave me really good advice like take a picture of the sign so when you come up for air tomorrow you can find your car! So grateful. Hopefully will not need services again but if you're in the Michigan city neighborhood and need a tow this is the place.

This guy has a little scheme going on. will tow your vehicle not even a block and charge you $300,…read moreand not work with you. Taking advantage of blue collar hard working people just trying to get by. never use this a**hole.

Wouldn't recommend this place at all. Son took over and now its a mess. Took my vehicle there…read moremultiple times and paid over 800 dollars and still have the same issue. Took my new battery outta my van and replaced it with an older one and even broke my buttons on my driver's side door where none of that works. So costed me money to have my van more messed up then what it was, along with having a rental for about a month till they could figure out whats wrong, but obviously barely got it going to just get their money. Definitely took advantage of me being a woman and a single mother, not knowing mych about vehicles. Never recommend this place again.

Bailey's Auto Repair is a great family owned business. The prices are honest. They put new brakes…read moreand rotors on. I supplied the high beam bulbs, and they not only installed them but cleaned the headlight covers. It was done in one afternoon. Fast, great service!

Bernie and his team are the best! They are always so accommodating to my schedule and they have…read morevery fair prices. I don't even own a Toyota! If you miss good customer service and good prices, go see the Hart City Toyota Service Department.

The older lady at the checkout counter could certainly brush up on her customer service etiquette…read more I left the place feeling sour this Thursday. I politely inquired whether my prepaid maintenance plan would cover the cost of that day's service because I did not have to pay during my previous visit. Her demeanor was VERY dismissive, and she offered zero explanation. I later found out on my own they were simple charges--which was understandable, but I still had questions. Had she taken the time to explain these charges, I would have left feeling more informed and content, not just another transaction. I typically would have let this interaction slide, but the audacity of this behavior left me appalled. I'm only giving a two-star rating because I've previously had wonderful experiences with the sales team and service technicians!

The service is awesome. Friendly staff, and very professional. They stay in contact with you. To…read moremake sure you get the best service for you money.

I just wanted to say thank you to Dan's body shop! I stopped by today with my wife's Tahoe with a…read morebroken mirror expecting to pay $700 for a new mirror... and they were able to put it back together in a matter of minutes and they didn't charge me anything! Thanks Dan's Body Shop!

First time I came here was about 40 years ago with a transmission problem. Since then I've always…read morebeen back luckily for preventive maintenance only. This time, another maintenance appt, but asked them to check out a noise I was having. It was a wheel bearing. Since I didn't have an appt for that I expected to have to bring it back. But they were able to fix the bearing & do my service. and it was ready by noon too!!!! As long as I have a car I will be back.

I have taken my truck in to this shop twice now in the past four months and this time when I pick…read moreit up from the fixings my transmission again from the first time they tried to fix it and now I only have first and second gear witch make life fun when u work of the highway but your truck can only do 20 in a 60 This app is making me give a rating even tho they shouldn't get one